HomeMy WebLinkAboutCivicPlus Statement of Work (SOW) Website Design & Hosting Software Annual Renewal 08-23-2024 CivicPlus
302 South 4th St.Suite 500 Quote #: Q-82982-1
Manhattan, KS 66502 Date: 8/23/2024 10:47 AM
us Customer: LAKE ELSINORE CITY,
CALIFORNIA
QTY Product Name DESCRIPTION
1.00 48 Month Redesign Ultimate Annual - 48 month Redesign Ultimate Annual - CivicEngage
CivicEngage Central Renewal
1.00 DNS and Domain Hosting Annual Fee DNS and Domain Hosting Annual Fee: http://www.lake-elsinore.org
(http://URL)- Renewal
1.00 CivicPlus Chatbot Subscription Renewal Powered by Al technology, the Frase Answer Engine for Local
Government uses website content to answer citizen questions. This
solution includes dashboard analytics and language translation.
1.00 CivicEngage Custom IdP Integration Custom IdP Integration Annual Fee
Annual Fee Renewal
1.00 Annual - CivicEngage Central Renewal Annual - CivicEngage Central
1.00 Design Center Pro Annual Fee- Design Center Pro Annual Fee
CivicEngage Central Renewal
1.00 Hosting &Security Annual Fee- Hosting & Security Annual Fee - CivicEngage Central
CivicEngage Central Renewal
1.00 SSL Management—CP Provided Only SSL Management# CP Provided Only 1 per domain (Annually
Renewal Renews): http://www.lake-elsinore.org
1.00 ArchiveSocial - Standard Social Media Archiving Subscription - Unlimited Accounts & Up To
3.5k Records Per Month - Includes Risk Management Analytics
(RMA) and Web Snapshots
Annual Recurring Services - Initial Term USD 31,761.22
Annual Recurring Services- (Subject to Uplift) USD 31,761.22
1.This renewal Statement of Work("SOW") is between City Of Lake Elsinore("Customer")and CivicPlus, LLC and shall be subject
to the terms and conditions of the Master Services Agreement("MSA")and the applicable Solutions and Products terms found at:
www.civicplus.help/hc/p/legal-stuff(collectively, the"Terms and Conditions"). By signing this SOW, Customer expressly agrees to the
Terms and Conditions throughout the Term of this SOW. The Terms and Conditions form the entire agreement between Customer
and CivicPlus(collectively, referred to as the"Agreement"). The Parties agree the Agreement shall supersede and replace all prior
agreements between the Parties with respect to the services provided by CivicPlus herein (the"Services").
2. This SOW shall remain in effect for an initial term starting at the Customer's next renewal date of 12/28/2024 and running for
twelve months("Initial Term"). In the event that neither party gives 60 days' notice to terminate prior to the end of the Initial Term,
or any subsequent Renewal Term,this SOW will automatically renew for additional 1-year renewal terms("Renewal Term"). The
Initial Term and all Renewal Terms are collectively referred to as the"Term".
3. Unless terminated,Customer shall be invoiced for the Annual Recurring Services on each Renewal Date of each calendar year
subject to an annual increase of 5%each Renewal Term.
V. PD 06.01.2015-0048
Page 1 of 2
Acceptance
By signing below, the parties are agreeing to be bound by the covenants and obligations specified in this SOW. For
CivicPlus Billing Information, please visit https://www.civicplus.com/verify.
IN WITNESS WHEREOF, the parties have caused this SOW to be executed by their duly authorized representatives as of
the dates below.
Client CivicPlus
By: By:
Printed Name: Printed Name:
Shannon Buckley Amy Vikander
Title: Title:
Assistant City Manager Senior Vice President of Customer Success
Date: Date:
09/10/2024 9/30/2024
Organization Legal Name:
City of Lake Elsinore
Billing Contact:
Accounts Payable
Title:
951-674-3124
Billing Phone Number:
ap@lake-elsinore.org
Billing Email:
130 South Main Street
Billing Address:
Lake Elsinore, CA 92530
n/a
Mailing Address: (If different from above)
PO Number: (Info needed on Invoice (PO or Job#) if required)
V. PD 06.01.2015-0048
Page 2 of 2
Lake Elsinore, CA - CivicEngage Renewal
Agreement v2
Final Audit Report 2024-10-14
Created: 2024-10-09
By: Daniel Ruscz(
Status: Signed
Transaction ID: CBJCHBCAABAAjGKMSnsoBDKTMsZSlt5Jmlfw9mo8PMZX
"Lake Elsinore, CA - CivicEngage Renewal Agreement v2" Histo
ry
Document created by Daniel Ruscz (
2024-10-09-8:49:22 PM GMT
Document emailed to Shannon Buckley(sbuckley@lake-elsinore.org) for signature
2024-10-09-8:49:26 PM GMT
Email sent to co bounced and could not be delivered
2024-10-09-8:49:42 PM GMT
Email viewed by Shannon Buckley (sbuckley@lake-elsinore.org)
2024-10-09-9:09:51 PM GMT
=Y Document e-signed by Shannon Buckley (sbuckley@lake-elsinore.org)
Signature Date:2024-10-14-7:39:48 PM GMT-Time Source:server
Agreement completed.
2024-10-14-7:39:48 PM GMT
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