HomeMy WebLinkAboutItem No. 13 - Agreement with City Net for Street Outreach Services13)Agreement with City Net for Street Outreach Services
Approve and authorize the City Manager to execute a Professional Services Agreement
with City Net for Street Outreach Services in an annual amount not to exceed $291,181 in
such final form as approved by the City Attorney and authorize the City Manager to execute
change orders not exceeding a 10% contingency of $29,118.10 for uncertainties and
adjustments.
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REPORT TO CITY COUNCIL
To:Honorable Mayor and Members of the City Council
From:Jason Simpson, City Manager
Prepared by:Shannon Buckley, Assistant City Manager
Date:June 24, 2025
Subject:Agreement with City Net for Street Outreach Services
Recommendation
Approve and authorize the City Manager to execute a Professional Services Agreement with City
Net for Street Outreach Services in an annual amount not to exceed $291,181 in such final form
as approved by the City Attorney and authorize the City Manager to execute change orders not
exceeding a 10% contingency of $29,118.10 for uncertainties and adjustments.
Background
Since launching our Homeless Task Force in 2017, the City has remained committed to a
strategic, coordinated, and compassionate approach to addressing chronic homelessness while
improving the quality of life for all residents.
The Homeless Task Force, composed of City staff, law enforcement, service providers, and
community partners, meets monthly to assess progress, review up-to-date data, and refine
strategies based on real-time challenges and opportunities. This ongoing collaboration ensures
alignment across agencies and fosters a unified response to a complex issue.
In the field, City staff conduct weekly quality-of-life outreach efforts, directly engaging with
unsheltered individuals and offering immediate access to vital services, resources, and referrals.
These consistent touchpoints are critical to building trust, encouraging compliance, and creating
pathways toward permanent housing.
At the operational level, the City continues to implement its proven “trifecta” approach—an
integrated model that brings together the Riverside County Sheriff’s Office (RSO), Code
Enforcement, and the City’s contracted homeless services provider. This approach ensures a
balanced focus on public safety, community standards, and compassionate care.
City Net Street Outreach Agreement
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A cornerstone of these efforts is The Anchor, a 16-bed crisis stabilization housing facility designed
to serve Lake Elsinore’s most vulnerable chronically homeless individuals. The Anchor offers
temporary shelter, intensive case management, and wraparound services, creating a structured
environment where individuals can stabilize, reconnect with support systems, and transition
toward long-term housing solutions.
Discussion
On May 14, the City was notified that its current homeless services provider, Social Work Action
Group (SWAG), will not be renewing its contract. SWAG cited a strategic shift in focus toward
"field-based, same-day interventions targeting substance abuse and mental health connections."
The City is grateful to SWAG for its years of dedicated service to Lake Elsinore residents.
Following this announcement, City staff immediately engaged with Riverside County and nearby
Cities to explore alternative service providers. In March 2025, the City of Murrieta conducted a
Request for Proposals (RFP) for homeless services, receiving two submissions. Lake Elsinore
staff participated in the review process, and Murrieta ultimately awarded the contract to City Net.
Founded in Long Beach in 2003, City Net specializes in streamlining homeless services by
coordinating efforts among cities and nonprofit organizations. Their approach is built on shared
goals, data-driven strategies, and measurable outcomes. City Net currently holds contracts
across California, including in Riverside County, and offers services such as coordinated street
outreach, case management, and housing navigation.
Through collaboration with the County of Riverside and neighboring jurisdictions, the City secured
partial funding for its street outreach efforts via the County-administered Encampment Resolution
Grant (ERG). This funding currently supports outreach activities along the Murrieta Creek Trail
corridor, including portions that run through Lake Elsinore along Lakeshore Drive to Riverside
Drive and adjacent areas.
It is recommended that the City Council approve an agreement with City Net to provide Street
Outreach Services for Fiscal Year 2025–26, in an amount not to exceed $291,181. Under this
agreement, City Net will serve all areas of the City not currently covered under the Encampment
Resolution Grant.
Fiscal Impact
Funds are available in the City’s Fiscal Year 2025-26 Annual Operating Budget
Attachments
Attachment 1 - Agreement
Exhibit A – Scope of Work
City Manager's Office
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AGREEMENT FOR PROFESSIONAL SERVICES
City Net
Street Outreach Services
This Agreement for Professional Services (the “Agreement”) is made and entered into as
of June 24, 2025, by and between the City of Lake Elsinore, a municipal corporation (‘‘City") and
City Net, a California Non-Profit Corporation ("Consultant").
RECITALS
A. The City has determined that it requires the following professional services:
Facilitate and Manage Street Outreach Services in Lake Elsinore
B. Consultant has submitted to City a proposal, dated June 15, 2025, attached hereto
as Exhibit A (“Consultant’s Proposal”) and incorporated herein, to provide professional services
to City pursuant to the terms of this Agreement.
C. Consultant possesses the skill, experience, ability, background, certification and
knowledge to perform the services described in this Agreement on the terms and conditions
described herein.
D. City desires to retain Consultant to perform the services as provided herein and
Consultant desires to provide such professional services as set forth in this Agreement.
AGREEMENT
1. Scope of Services. Consultant shall perform the services described in
Consultant’s Proposal (Exhibit A). Consultant shall provide such services at the time, place, and
in the manner specified in Consultant’s Proposal, subject to the direction of the City through its
staff that it may provide from time to time.
2. Time of Performance.
a. Time of Essence. Time is of the essence in the performance of this
Agreement. The time for completion of the professional services to be performed by Consultant
is an essential condition of this Agreement. Consultant shall prosecute regularly and diligently
the professional services contemplated pursuant to this Agreement according to the agreed upon
performance schedule in Consultant’s Proposal (Exhibit A).
b. Performance Schedule. Consultant shall commence the services pursuant
to this Agreement upon receipt of a written notice to proceed and shall perform all services within
the time period(s) established in the Consultant’s Proposal (Exhibit A). When requested by
Consultant, extensions to the time period(s) specified may be approved in writing by the City
Manager.
c. Term. Unless earlier terminated as provided elsewhere in this Agreement,
this Agreement shall continue in full force and effect for a period commencing on June 25, 2025
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and ending June 30, 2028. The City may, at its sole discretion, extend the term of this Agreement
on a 12-month basis not to exceed 2 additional twelve (12) month renewal terms by giving written
notice thereof to Consultant not less than thirty (30) days before the end of the contract term, such
notice to be exercised by the City Manager.
3.Compensation. Compensation to be paid to Consultant shall be in accordance
with the fees set forth in Consultant's Proposal (Exhibit A), which is attached hereto and
incorporated herein by reference. In no event shall Consultant's annual compensation exceed two
hundred ninety-one thousand one hundred eighty-one dollars ($291,181.00) without additional
written authorization from the City. Notwithstanding any provision of Consultant's Proposal to the
contrary, out of pocket expenses set forth in Exhibit A shall be reimbursed at cost without an
inflator or administrative charge. Payment by City under this Agreement shall not be deemed a
waiver of defects, even if such defects were known to the City at the time of payment.
4. Method of Payment. Consultant shall promptly submit billings to the City
describing the services and related work performed during the preceding month to the extent that
such services and related work were performed. Consultant’s bills shall be segregated by project
task, if applicable, such that the City receives a separate accounting for work done on each
individual task for which Consultant provides services. Consultant’s bills shall include a brief
description of the services performed, the date the services were performed, the number of hours
spent and by whom, and a description of any reimbursable expenditures. City shall pay
Consultant no later than forty-five (45) days after receipt of the monthly invoice by City staff.
5. Background Checks. At any time during the term of this Agreement, the City
reserves the right to make an independent investigation into the background of Consultant’s
personnel who perform work required by this Agreement, including but not limited to their
references, character, address history, past employment, education, social security number
validation, and criminal or police records, for the purpose of confirming that such personnel are
lawfully employed, qualified to provide the subject service or pose a risk to the safety of persons
or property in and around the vicinity of where the services will be rendered or City Hall. If the City
makes a reasonable determination that any of Consultant’s prospective or then current personnel
is deemed objectionable, then the City may notify Consultant of the same. Consultant shall not
use that personnel to perform work required by this Agreement, and if necessary, shall replace
him or her with a suitable worker.
6. Suspension or Termination.
a. The City may at any time, for any reason, with or without cause, suspend
or terminate this Agreement, or any portion hereof, by serving upon the Consultant at least ten
(10) days prior written notice. Upon receipt of such notice, the Consultant shall immediately cease
all work under this Agreement, unless the notice provides otherwise. If the City suspends or
terminates a portion of this Agreement such suspension or termination shall not make void or
invalidate the remainder of this Agreement.
b. In the event this Agreement is terminated pursuant to this Section, the City
shall pay to Consultant the actual value of the work performed up to the time of termination,
provided that the work performed is of value to the City. Upon termination of the Agreement
pursuant to this Section, the Consultant will submit an invoice to the City, pursuant to Section
entitled “Method of Payment” herein.
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7. Plans, Studies, Documents.
a. Ownership of Documents. All plans, studies, documents and other writings
prepared by and for Consultant, its officers, employees and agents and subcontractors in the
course of implementing this Agreement, except working notepad internal documents, shall
become the property of the City upon payment to Consultant for such work, and the City shall
have the sole right to use such materials in its discretion without further compensation to
Consultant or to any other party. Consultant shall, at Consultant’s expense, provide such reports,
plans, studies, documents and other writings to City upon written request. City shall have sole
determination of the public’s rights to documents under the Public Records Act, and any third-
party requests of Consultant shall be immediately referred to City, without any other actions by
Consultant.
b. Licensing of Intellectual Property. This Agreement creates a nonexclusive
and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights,
designs, and other intellectual property embodied in plans, specifications, studies, drawings,
estimates, and other documents or works of authorship fixed in any tangible medium of
expression, including but not limited to, physical drawings or data magnetically or otherwise
recorded on computer diskettes, which are prepared or caused to be prepared by Consultant
under this Agreement ("Documents & Data"). Consultant shall require that all subcontractors
agree in writing that City is granted a nonexclusive and perpetual license for any Documents &
Data the subcontractor prepares under this Agreement. Consultant represents and warrants that
Consultant has the legal right to license any and all Documents & Data. Consultant makes no
such representation and warranty in regard to Documents & Data which were prepared by design
professionals other than Consultant or provided to Consultant by the City. City shall not be limited
in any way in its use of the Documents & Data at any time, provided that any such use not within
the purposes intended by this Agreement shall be at City’s sole risk.
c. Confidentiality. All ideas, memoranda, specifications, plans, procedures,
drawings, descriptions, computer program data, input record data, written information, and other
Documents & Data either created by or provided to Consultant in connection with the performance
of this Agreement shall be held confidential by Consultant. Such materials shall not, without the
prior written consent of City, be used by Consultant for any purposes other than the performance
of the services under this Agreement. Nor shall such materials be disclosed to any person or
entity not connected with the performance of the services under this Agreement. Nothing
furnished to Consultant which is otherwise known to Consultant or is generally known, or has
become known, to the related industry shall be deemed confidential. Consultant shall not use
City’s name or insignia, photographs relating to project for which Consultant’s services are
rendered, or any publicity pertaining to the Consultant’s services under this Agreement in any
magazine, trade paper, newspaper, television or radio production or other similar medium without
the prior written consent of City.
8. Consultant’s Books and Records.
a. Consultant shall maintain any and all ledgers, books of account, invoices,
vouchers, canceled checks, and other records or documents evidencing or relating to charges for
services, or expenditures and disbursements charged to City for a minimum period of three (3)
years, or for any longer period required by law, from the date of final payment to Consultant to
this Agreement.
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b. Consultant shall maintain all documents and records which demonstrate
performance under this Agreement for a minimum period of three (3) years, or for any longer
period required by law, from the date of termination or completion of this Agreement.
c. Any records or documents required to be maintained pursuant to this
Agreement shall be made available for inspection or audit, at any time during regular business
hours, upon written request by the City Manager, City Attorney, City Auditor or a designated
representative of these officers. Copies of such documents shall be provided to the City for
inspection at City Hall when it is practical to do so. Otherwise, unless an alternative is mutually
agreed upon, the records shall be available at Consultant’s address indicated for receipt of notices
in this Agreement.
d. Where City has reason to believe that such records or documents may be
lost or discarded due to dissolution, disbandment or termination of Consultant’s business, City
may, by written request by any of the above-named officers, require that custody of the records
be given to the City and that the records and documents be maintained in City Hall. Access to
such records and documents shall be granted to any party authorized by Consultant, Consultant’s
representatives, or Consultant’s successor-in-interest.
9. Independent Contractor.
a. Consultant is and shall at all times remain as to the City a wholly
independent contractor pursuant to California Labor Code Section 3353. The personnel
performing the services under this Agreement on behalf of Consultant shall at all times be under
Consultant’s exclusive direction and control. Neither City nor any of its officers, employees, or
agents shall have control over the conduct of Consultant or any of Consultant’s officers,
employees, or agents, except as set forth in this Agreement. Consultant shall not at any time or
in any manner represent that it or any of its officers, employees, or agents are in any manner
officers, employees, or agents of the City. Consultant shall not incur or have the power to incur
any debt, obligation, or liability whatsoever against City, or bind City in any manner.
b. Notwithstanding any other federal, state and local laws, codes, ordinances
and regulations to the contrary and except for the fees paid to Consultant as provided in the
Agreement, Consultant and any of its employees, agents, and subcontractors providing service
under this Agreement shall not qualify for or become entitled to, and hereby agree to waive any
claims to, any compensation, benefit, or any incident of employment by City, including but not
limited to eligibility to enroll in PERS as an employee of City and entitlement to any contribution
to be paid by City for employer contribution and/or employee contributions for PERS benefits.
10. PERS Eligibility Indemnification. In the event that Consultant or any employee,
agent, or subcontractor of Consultant providing services under this Agreement claims or is
determined by a court of competent jurisdiction or the California Public Employees Retirement
System (PERS) to be eligible for enrollment in PERS as an employee of the City, Consultant shall
indemnify, defend, and hold harmless City for the payment of any employee and/or employer
contributions for PERS benefits on behalf of Consultant or its employees, agents, or
subcontractors, as well as for the payment of any penalties and interest on such contributions,
which would otherwise be the responsibility of City.
11. Interests of Consultant. Consultant (including principals, associates and
professional employees) covenants and represents that it does not now have any investment or
interest in real property and shall not acquire any interest, direct or indirect, in the area covered
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by this Agreement or any other source of income, interest in real property or investment which
would be affected in any manner or degree by the performance of Consultant’s services
hereunder. Consultant further covenants and represents that in the performance of its duties
hereunder no person having any such interest shall perform any services under this Agreement.
Consultant is not a designated employee within the meaning of the Political Reform Act
because Consultant:
a. will conduct research and arrive at conclusions with respect to his/her
rendition of information, advice, recommendation or counsel independent of the control and
direction of the City or of any City official, other than normal agreement monitoring; and
b. possesses no authority with respect to any City decision beyond rendition
of information, advice, recommendation or counsel. (FPPC Reg. 18700(a)(2).)
12. Professional Ability of Consultant. City has relied upon the professional training
and ability of Consultant to perform the services hereunder as a material inducement to enter into
this Agreement. Consultant shall therefore provide properly skilled professional and technical
personnel to perform all services under this Agreement. All work performed by Consultant under
this Agreement shall be in accordance with applicable legal requirements and shall meet the
standard of quality ordinarily to be expected of competent professionals in Consultant’s field of
expertise.
13. Compliance with Laws.
a. Consultant shall comply with all local, state and federal laws and
regulations applicable to the services required hereunder, including any rule, regulation or bylaw
governing the conduct or performance of Consultant and/or its employees, officers, or board
members.
b. Consultant represents that it has obtained and will maintain at all times
during the term of this Agreement all professional and/or business licenses, certifications and/or
permits necessary for performing the services described in this Agreement, including a City
business license.
14. Licenses. Consultant represents and warrants to City that it has the licenses,
permits, qualifications, insurance and approvals of whatsoever nature which are legally required
of Consultant to practice its profession. Consultant represents and warrants to City that
Consultant shall, at its sole cost and expense, keep in effect or obtain at all times during the term
of this Agreement, any licenses, permits, insurance and approvals which are legally required of
Consultant to practice its profession. Consultant shall maintain a City of Lake Elsinore business
license.
15. Indemnity. Consultant shall indemnify, defend, and hold harmless the City and its
officials, officers, employees, agents, and volunteers from and against any and all losses, liability,
claims, suits, actions, damages, and causes of action arising out of any personal injury, bodily
injury, loss of life, or damage to property, or any violation of any federal, state, or municipal law
or ordinance, to the extent caused, in whole or in part, by the willful misconduct or negligent acts
or omissions of Consultant or its employees, subcontractors, or agents, by acts for which they
could be held strictly liable, or by the quality or character of their work. The foregoing obligation
of Consultant shall not apply when (1) the injury, loss of life, damage to property, or violation of
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law arises from the sole negligence or willful misconduct of the City or its officers, employees,
agents, or volunteers and (2) the actions of Consultant or its employees, subcontractor, or agents
have contributed in no part to the injury, loss of life, damage to property, or violation of law. It is
understood that the duty of Consultant to indemnify and hold harmless includes the duty to defend
as set forth in Section 2778 of the California Civil Code. Acceptance by City of insurance
certificates and endorsements required under this Agreement does not relieve Consultant from
liability under this indemnification and hold harmless clause. This indemnification and hold
harmless clause shall apply to any damages or claims for damages whether or not such insurance
policies shall have been determined to apply. By execution of this Agreement, Consultant
acknowledges and agrees to the provisions of this Section and that it is a material element of
consideration.
16. Insurance Requirements.
a. Insurance. Consultant, at Consultant’s own cost and expense, shall
procure and maintain, for the duration of the contract, unless modified by the City’s Risk Manager,
the following insurance policies.
i. Workers’ Compensation Coverage. Consultant shall maintain
Workers’ Compensation Insurance and Employer’s Liability Insurance for his/her
employees in accordance with the laws of the State of California. In addition, Consultant
shall require each subcontractor to similarly maintain Workers’ Compensation Insurance
and Employer’s Liability Insurance in accordance with the laws of the State of California
for all of the subcontractor’s employees. Any notice of cancellation or non-renewal of all
Workers’ Compensation policies must be received by the City at least thirty (30) days prior
to such change. The insurer shall agree to waive all rights of subrogation against City, its
officers, agents, employees and volunteers for losses arising from work performed by
Consultant for City. In the event that Consultant is exempt from Worker’s Compensation
Insurance and Employer’s Liability Insurance for his/her employees in accordance with
the laws of the State of California, Consultant shall submit to the City a Certificate of
Exemption from Workers Compensation Insurance in a form approved by the City
Attorney.
ii. General Liability Coverage. Consultant shall maintain commercial
general liability insurance in an amount not less than one million dollars ($1,000,000) per
occurrence for bodily injury, personal injury and property damage. If a commercial general
liability insurance form or other form with a general aggregate limit is used, either the
general aggregate limit shall apply separately to the work to be performed under this
Agreement or the general aggregate limit shall be at least twice the required occurrence
limit. Required commercial general liability coverage shall be at least as broad as
Insurance Services Office Commercial General Liability occurrence form CG 0001 (ed.
11/88) or Insurance Services Office form number GL 0002 (ed. 1/73) covering
comprehensive General Liability and Insurance Services Office form number GL 0404
covering Broad Form Comprehensive General Liability. No endorsement may be attached
limiting the coverage.
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iii. Automobile Liability Coverage. Consultant shall maintain
automobile liability insurance covering bodily injury and property damage for all activities
of the Consultant arising out of or in connection with the work to be performed under this
Agreement, including coverage for owned, hired and non-owned vehicles, in an amount
of not less than one million dollars ($1,000,000) combined single limit for each occurrence.
Automobile liability coverage must be at least as broad as Insurance Services Office
Automobile Liability form CA 0001 (ed. 12/90) Code 1 (“any auto”). No endorsement may
be attached limiting the coverage.
iv. Professional Liability Coverage. Consultant shall maintain
professional errors and omissions liability insurance appropriate for Consultant’s
profession for protection against claims alleging negligent acts, errors or omissions which
may arise from Consultant’s services under this Agreement, whether such services are
provided by the Consultant or by its employees, subcontractors, or sub consultants. The
amount of this insurance shall not be less than one million dollars ($1,000,000) on a
claims-made annual aggregate basis, or a combined single limit per occurrence basis.
b. Endorsements. Each general liability and automobile liability insurance
policy shall be with insurers possessing a Best’s rating of no less than A:VII and shall be endorsed
with the following specific language:
i. Notwithstanding any inconsistent statement in any required
insurance policies or any subsequent endorsements attached thereto, the protection
offered by all policies, except for Workers’ Compensation, shall bear an endorsement
whereby it is provided that, the City and its officers, employees, servants, volunteers and
agents and independent contractors, including without limitation, the City Manager and
City Attorney, are named as additional insureds. Additional insureds shall be entitled to
the full benefit of all insurance policies in the same manner and to the same extent as any
other insureds and there shall be no limitation to the benefits conferred upon them other
than policy limits to coverages.
ii. This policy shall be considered primary insurance as respects the
City, its elected or appointed officers, officials, employees, agents and volunteers.
Any insurance maintained by the City, including any self-insured retention the City may
have, shall be considered excess insurance only and shall not contribute with it.
iii. This insurance shall act for each insured and additional insured as
though a separate policy had been written for each, except with respect to the limits of
liability of the insuring company.
iv. The insurer waives all rights of subrogation against the City, its
elected or appointed officers, officials, employees or agents.
v. Any failure to comply with reporting provisions of the policies shall
not affect coverage provided to the City, its elected or appointed officers, officials,
employees, agents or volunteers.
vi. The insurance provided by this Policy shall not be suspended,
voided, canceled, or reduced in coverage or in limits except after thirty (30) days written
notice has been received by the City.
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c. Deductibles and Self-Insured Retentions. Any deductibles or self-insured
retentions must be declared to and approved by the City. At the City’s option, Consultant shall
demonstrate financial capability for payment of such deductibles or self-insured retentions.
d. Certificates of Insurance. Consultant shall provide certificates of insurance
with original endorsements to City as evidence of the insurance coverage required herein.
Certificates of such insurance shall be filed with the City on or before commencement of
performance of this Agreement. Current certification of insurance shall be kept on file with the
City at all times during the term of this Agreement.
17. Notices. Any notice required to be given under this Agreement shall be in writing
and either served personally or sent prepaid, first class mail. Any such notice shall be addressed
to the other party at the address set forth below. Notice shall be deemed communicated within
48 hours from the time of mailing if mailed as provided in this section.
If to City: City of Lake Elsinore
Attn: City Manager
130 South Main Street
Lake Elsinore, CA 92530
With a copy to: City of Lake Elsinore
Attn: City Clerk
130 South Main Street
Lake Elsinore, CA 92530
If to Consultant: City Net
Attn: Jessica Bruce
4508 Atlantice Avenue, Suite 292
Long Beach, CA 90807
18. Assignment and Subcontracting. The parties recognize that a substantial
inducement to City for entering into this Agreement is the professional reputation, experience and
competence of Consultant and the subcontractors listed in Exhibit B. Consultant shall be fully
responsible to City for all acts or omissions of any subcontractors. Assignments of any or all
rights, duties or obligations of the Consultant under this Agreement will be permitted only with the
express consent of the City. Consultant shall not subcontract any portion of the work to be
performed under this Agreement except as provided in Exhibit B without the written authorization
of the City. If City consents to such subcontract, Consultant shall be fully responsible to City for
all acts or omissions of those subcontractors. Nothing in this Agreement shall create any
contractual relationship between City and any subcontractor nor shall it create any obligation on
the part of the City to pay or to see to the payment of any monies due to any such subcontractor
other than as otherwise is required by law.
19. Waiver. Waiver of a breach or default under this Agreement shall not constitute a
continuing waiver of a subsequent breach of the same or any other provision under this
Agreement.
20. Litigation Expenses and Attorneys’ Fees. If either party to this Agreement
commences any legal action against the other party arising out of this Agreement, the prevailing
party shall be entitled to recover its reasonable litigation expenses, including court costs, expert
witness fees, discovery expenses, and attorneys’ fees.
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21. Mediation. The parties agree to make a good faith attempt to resolve any disputes
arising out of this Agreement through mediation prior to commencing litigation. The parties shall
mutually agree upon the mediator and share the costs of mediation equally. If the parties are
unable to agree upon a mediator, the dispute shall be submitted to JAMS or its successor in
interest. JAMS shall provide the parties with the names of five qualified mediators. Each party
shall have the option to strike two of the five mediators selected by JAMS and thereafter the
mediator remaining shall hear the dispute. If the dispute remains unresolved after mediation,
either party may commence litigation.
22. Prohibited Interests. Consultant maintains and warrants that it has not employed
nor retained any company or person, other than a bona fide employee working solely for
Consultant, to solicit or secure this Agreement. Further, Consultant warrants that it has not paid
nor has it agreed to pay any company or person, other than a bona fide employee working solely
for Consultant, any fee, commission, percentage, brokerage fee, gift or other consideration
contingent upon or resulting from the award or making of this Agreement. For breach or violation
of this warranty, City shall have the right to rescind this Agreement without liability. For the term
of this Agreement, no member, officer or employee of City, during the term of his or her service
with City, shall have any direct interest in this Agreement, or obtain any present or anticipated
material benefit arising therefrom.
23. Equal Opportunity Employment. Consultant represents that it is an equal
opportunity employer and it shall not discriminate against any subcontractor, employee or
applicant for employment because of race, religion, color, national origin, handicap, ancestry, sex
or age. Such non-discrimination shall include, but not be limited to, all activities related to initial
employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff or
termination.
24. Prevailing Wages. Consultant is aware of the requirements of California Labor
Code Section 1720, et seq., and 1770, et seq., as well as California Code of Regulations, Title 8,
Section 16000, et seq., ("Prevailing Wage Laws"), which require the payment of prevailing wage
rates and the performance of other requirements on "public works" and "maintenance" projects.
Consultant agrees to fully comply with all applicable federal and state labor laws (including,
without limitation, if applicable, the Prevailing Wage Laws). It is agreed by the parties that, in
connection with the Work or Services provided pursuant to this Agreement, Consultant shall bear
all risks of payment or non-payment of prevailing wages under California law, and Consultant
hereby agrees to defend, indemnify, and hold the City, and its officials, officers, employees,
agents, and volunteers, free and harmless from any claim or liability arising out of any failure or
alleged failure to comply with the Prevailing Wage Laws. The foregoing indemnity shall survive
termination of this Agreement.
25. Severability. If any term or portion of this Agreement is held to be invalid, illegal,
or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions of this
Agreement shall continue in full force and effect.
26. Controlling Law Venue. This Agreement and all matters relating to it shall be
governed by the laws of the State of California and any action brought relating to this Agreement
shall be held exclusively in a state court in the County of Riverside.
27. Authority to Enter Agreement. Consultant has all requisite power and authority to
conduct its business and to execute, deliver, and perform the Agreement. Each party warrants
that the individuals who have signed this Agreement have the legal power, right, and authority to
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make this Agreement and to bind each respective party. The City Manager is authorized to enter
into an amendment or otherwise take action on behalf of the City to make the following
modifications to the Agreement: (a) a name change; (b) grant extensions of time; (c) non-
monetary changes in the scope of services; and/or (d) suspend or terminate the Agreement.
28. Counterparts. This Agreement may be executed in several counterparts, each of
which shall constitute one and the same instrument and shall become binding upon the parties
when at least one copy hereof shall have been signed by both parties hereto. In approving this
Agreement, it shall not be necessary to produce or account for more than one such counterpart.
29. Entire Agreement; Incorporation; Conflict. This Agreement contains the entire
understanding between the parties relating to the obligations described herein. All prior or
contemporaneous understandings, agreements, representations and statements, oral or written,
are superseded in total by this Agreement and shall be of no further force or effect. Consultant’s
Proposal is incorporated only for the description of the scope of services and/or the schedule of
performance and no other terms and conditions from such proposal shall apply to this Agreement
unless specifically agreed to in writing. In the event of conflict, this Agreement shall take
precedence over those contained in the Consultant’s Proposal.
30. Amendments. This Agreement may be modified or amended only by a written
document executed by both Consultant and City and approved as to form by the City Attorney.
[Signatures on next page]
Page 11
IN WITNESS WHEREOF, the parties have caused this Agreement to be executed on the
date first written above.
“CITY”
CITY OF LAKE ELSINORE, a municipal
corporation
City Manager
ATTEST:
City Clerk
APPROVED AS TO FORM:
City Attorney
Assistant City Manager
“CONSULTANT”
City Net, a California Non-Profit Corporation
By: Jessica Bruce
Its: Chief Program Officer
Attachments: Exhibit A – Consultant’s Proposal
Exhibit B – List of Subcontractors
EXHIBIT A
EXHIBIT A
CONSULTANT’S PROPOSAL
[ATTACHED]
EXHIBIT B
EXHIBIT B
LIST OF SUBCONTRACTORS
[ATTACHED]
Scope of Work
2026 Scope of Work- City of Lake Elsinore
Project Overview
City Net will provide a full-time team of two case managers who will provide outreach
and housing navigation services to anyone experiencing homelessness in the city of
Lake Elsinore.
Description of Services
Street Outreach
Outreach and engagement efforts are the first intentional step City Net case managers
take towards finding, connecting with and supporting people experiencing
homelessness. During outreach, case managers locate common hot spots (i.e.
encampments, streets, and parks) and visit frequently to build trust and rapport with
clients. Case managers bring necessities like snack packs, water, and hygiene kits, as
well as information regarding potential referrals to available services in the area. During
outreach, there is no pressure to engage with services and conversations center
around getting to know the person in a non-judgmental environment. Case managers
are trained to zero in on details that provide insight to the clients’ motivations for future
engagement.
Engagement
Once enough trust and rapport are built, engagement can begin. Case managers use
the details they have learned about the client to begin motivational interviewing and
harm reduction approaches to behavior change. The goal of engagement is to
support clients in their decision to voluntarily participate in services and move towards
stable housing. At this point, clients are not official “City Net clients” but are in the
preparatory stages of accepting help and completing the enrollment process.
Specific activities may include:
• Conducting an initial assessment of client needs and eligibility
• Providing informal crisis counseling
• Addressing urgent physical needs, such as providing meals, blankets, clothes,
or toiletries
• Actively connecting and providing information and referrals to needed
services
• Making formal referrals into the city and/or CoC shelter and housing system
Case Management
Case management activities assess housing and service needs and arrange,
coordinate and/or monitor the delivery of individualized services. Specific activities
include:
• Assessment and intake using HMIS
• Conducting initial evaluations including verifying and documenting eligibility
• Developing/securing/coordinating services
• Helping obtain Federal, State, and local benefits
• Monitoring and evaluating program participant progress in particular
programs
• Providing information and referrals to other providers
• Developing an individualized housing stabilization plan
Housing Navigation
City Net will partner with local agencies and will provide housing navigation services
and will acquire the documentation and assist with forms required for housing. Housing
navigation also involves housing search which includes attending property owner
meetings, setting appointments, and assisting with paperwork related to housing
applications. Other services include coordinating moving arrangements for the client
and setting up utilities, as well as mediation with property owners on behalf of the client.
Transportation
Through use of privately leased vans and/or transportation services, City Net will
engage in:
• Transporting unsheltered people to emergency shelters, emergency health,
emergency mental health, or other service facilities
• Provision of public transportation for participants
• Transportation costs (bus tickets, gas, minor car repairs, etc.) to assist homeless
neighbors to relocate out of the region, provided they have permanent
housing there
• Assisting program participants to use public transportation
Emergency Health/Mental Health
City Net will refer homeless neighbors to emergency health and/or emergency mental
health services to the extent that other customary emergency health services and
treatments are unavailable or inaccessible to the homeless neighbor. A referral
example is outpatient treatment of urgent medical conditions by licensed medical
professionals in community-based settings (e.g. streets, parks, and campgrounds) to
those eligible participants unwilling or unable to access emergency shelter or an
appropriate healthcare facility.
Services for Special Populations
Services for special populations are essential services that have been tailored to
address the special needs of homeless youths, victims of domestic violence, dating
violence, sexual assault, or stalking, including connections to services offered by rape
crisis centers, domestic violence shelters, and other organizations that serve persons
who meet the HUD homeless definition and have special needs.
Food and Emergency Services
Food and other emergency services will be given to clients primarily as they first move in
to housing and for emergency circumstances. During the duration of their tenancy,
clients will be connected food banks and service agencies in the community as their
primary resource for emergency needs.
City Net Data Collection Policy
The information City Net collects about individuals and families who access our services
is confidentially stored in a local electronic database called the Homeless
Management Information System (HMIS). HMIS securely records information (data)
about people accessing housing and homeless services, which may include, but is not
limited to, names and contact information, birthdates, demographic information, self-
reported medical information, Veteran status, disability status, etc. Under the HMIS
Data-Sharing Agreement, the individual client data of those who consent to have their
information stored in HMIS is only viewable by qualified staff at each participating
agency. In order to participate in HMIS, leaders at each agency must sign an Agency
Agreement that includes a commitment to protecting client data and maintaining
confidentiality, and agency staff must pass multiple trainings that each go over the
importance of client privacy.
City Net is accountable to our HMIS Data-Sharing partners, to the local County, to our
local Continuum of Care, and to the Department of Housing and Urban Development
(HUD) to maintain the privacy and security of the confidential personal information we
collect about our clients and their families. Aside from these legal and funding-related
obligations, we also believe we have an ethical responsibility to our clients to not share
their personal data in ways to which they’ve not agreed. To ensure City Net's
commitment to excellent data collection, privacy and security, analysis and reporting
practices, City Net does not authorize external agencies to complete these functions
on our behalf except in very limited circumstances and only with prior written approval
and with City Net's full participation in all data reporting and analysis. This is so that City
Net can responsibly provide context and analysis for the data City Net collects within
collaborative efforts to coordinate the most effective services for our homeless
neighbors, better understand homelessness in our community, assess the types of
resources needed in our local area, and participate in generating aggregate statistical
reports to HUD, which help to improve policy and bring adequate funding of services
for the most vulnerable populations in our community, and so City Net can assure its
ethical and legal responsibilities to homeless neighbors to not share their data in ways to
which they have not agreed.
Title/Role Description Est. Full Comp
Hrs/
week Wks FTE FYE26 TOTAL
Regional Program Director Project compliance with management, operations and
public safety standards
$55.12 2 52 0.05 $5,732.48 $5,732.48
Program Supervisor Direct program activities, staff management/
supervision and project coordination
$45.46 8 52 0.20 $18,911.36 $18,911.36
Case Manager Street outreach, case mgt, housing navigation $37.03 40 52 2.00 $154,044.80 $154,044.80
Executive leadership Quality control, problem solving $95.65 2 52 0.05 $9,947.60 $9,947.60
Finance and Billing Payroll, billing, financial controls $53.91 2 52 0.05 $5,606.64 $5,606.64
Human resources Staff recruiting, hiring, training, disputes $44.57 2 52 0.05 $4,635.28 $4,635.28
Operations Inventory, purchasing, technical support $41.42 2 52 0.05 $4,307.68 $4,307.68
2.45 $203,185.84 $203,185.84
Item FYE26 TOTAL
Client Services $27,000.00 $27,000.00
Client Services $15,000.00 $18,000.00
Computing and
Telecommunications
$7,350.00 $7,350.00
Materials and Supplies $2,205.00 $2,205.00
Materials and Supplies $2,940.00 $2,940.00
Materials and Supplies $1,029.00 $1,029.00
Materials and Supplies $6,000.00 $6,000.00
$61,524.00 $61,524.00
Category FYE26 TOTAL
De minimis rate for non-
federal entity
$26,470.98 $26,470.98
$26,470.98 $26,470.98
$291,180.82 $291,180.82
Lake Elsinore Outreach and Engagement FY 2026
2 full-time case managers plus support staff, with client services
Labor
Labor Subtotal:
Operations, Program and Client Expenses
Description
Client/staff transport (1 vehicles): vehicle hire fee, gas, insurance, maintenance, plus other
Fees, rental assistance and move-in costs for: rapid rehousing, sober living homes, room and
Computing (computer, iPad, phone), telecommunications (phones & cell service),
printer/copier w/supplies, hardware & software, wifi, etc.
Per 2 CFR 200.414-11, de minimis rate established for non-Federal entities who do not have
negotiated Indirect Cost Rate. This fee is charged at a rate of 10% to offset expenses
Administration subtotal:
Project TOTAL
Notes
Rates current as of 5/1/25 and valid for 90 days from this date. Annual renewal would require review of rates for rents, materials and supplies plus 3% COLA.
Description
Uniforms, copies, forms, office supplies, equipment, etc.
IT support and client management software licenses
Financial audits, other required external programmatic, workplace health, and safety audits
Liability Insurance and Worker's Comp Insurance
Operations, Program and Client Expenses Subtotal:
Administration