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HomeMy WebLinkAbouteWayCorp - Proposal - City of Lake Elsinore - Website RedesigneWay Corp is a Minority based enterprise cerfied by Naonal Minority Supplier Development Council www.ewaycorp.com PROPOSAL April 29, 2022 Submied By J P Singh President, eWay Corp (515) 243-2800 (Ext 101) jp@ewaycorp.com 5721 Merle Hay Road, Ste 22, Johnston, IA 50131 121 Washington Avenue North #400 Minneapolis, MN 55401 5900 Balcones Drive, Suite 100, Ausn, TX 78731 City of Lake Elsinore Website Redesign We want to make a difference in everything we do by bringing our best to work every day. J. P. Singh - President, eWay Corp “ Welcome! TABLE OF CONTENTS Cover Leer Descripon of Services to be Provided Project Cost List of Our Clients 01 02 03 04 04 06 17 11 Project Timeline 05 22 Professional Services Agreement 06 24 Business Insurance Coverage and Licenses 07 25 Descripon of Organizaon 08 28 Persons who will be conducng the work 09 32 Organizaonal Structure 10 35 eWay Corp Cerficates 11 36 Cover Leer 515-243-2800 | jp@ewaycorp.com 4 PROPOSAL April 29, 2022 Subject: Our response to the RFP for Website Redesign for the City of Lake Elsinore. Hello Jim, eWay Corp is excited about the opportunity to provide website redesign services to the city of Lake Elsinore. We believe this represents an excellent opportunity to present our website design and development approach. We have delivered several projects from a technical and functional standpoint to create an engaging and unique visitor experience. Our expertise in WordPress adds to the power of our web development practice. We can build a responsive, user-friendly, visually attractive, ADA- compliant website with a mobile-rst approach. This proposal will remain valid for ninety (90) days after submission. If selected, our team will bring our top web development expertise to deliver a website best suited for your audience. Sincerely, Jim Jensen City of Lake Elsinore J P Singh, President eWay Corp (515) 243-2800 Ext 101 jp@ewaycorp.com 5721 Merle Hay Road, Ste 22 Johnston, IA 50131 515-243-2800 | jp@ewaycorp.com 5PROPOSAL WE DESIGN A BE T TER FUTURE 6 PROPOSAL 515-243-2800 | jp@ewaycorp.com Descripon of Services to be Provided Site Infrastructure We understand that the primary goal of this project is to replace the city's current website with a new and improved website, along with an updated Content Management System (CMS). Our team will design the city website (www.lake-elsinore.org) to provide a means for complete citizen engagement, with enhanced capabilities for the city to provide the public with information and collect information from them. Our proposed open-source CMS enables staff and users to make revisions and updates to existing pages, with approval processes to prevent unauthorized publishing of any site content. We recommend WordPress as the preferred CMS for the city website. The newly developed website will conform to all modern web standards and security requirements (including being secured via SSL/HTTPS). Our goal is to provide a mobile-rst design with all features and functionality and ensure everything looks and works correctly on mobile/tablet/desktop and is compatible with browsers like Edge, Chrome, and Firefox. 7 PROPOSAL 515-243-2800 | jp@ewaycorp.com We work with you to ensure your products are usable by people with disabilities and aligns with Web Content Accessibility Guidelines (WCAG 2.0 A , AA), the Federal Access Board under section 508 subsection 1194.22 of the Rehabilitation Act and Americans with Disabilities Act (ADA) best practices. The city website will have social media buttons to cross-share content from the site to the social media channels. Content like blogs and videos will be automatically shared on social media channels once the editor updates the content on the main website. We will include a Google translate button as a browser extension to the website. It will enable you to browse not only a single page but browse an entire website in your chosen language. WordPress version control helps you track changes to your website to monitor what's happening and roll back those changes if needed and will help you to meet State of California Records Retention and Retrieval requirements. We will also develop a responsive dashboard with the help of Google Analytics to understand page statistics, audits, site performance, polls/surveys, and engagement. We will use the WordPress plugin – “Notication – Custom Notications and Alerts for WordPress”. It will enable city staff to send out bulk messages when content will be added/changed based on preferences set by site visitors. Design Look and Feel Using the Calendar plugin TheEventsCalender Pro, you can set up calendars for diverse groups, clone events for recurring events, include unique agendas, lter views, and even integrate them with social media. We will incorporate existing site branding as theme throughout all pages of the new site. Google search button will be provided on all pages of the site. 515-243-2800 | jp@ewaycorp.com 8PROPOSAL Content Management A WordPress document management plugin built into your CMS organizes and protects your resources. It will allow you to organize and manage uploaded documents and images. It sorts and lters your les to make it easy to search and sift through multiple documents. We will implement the WordPress plugin 'Scheduled Content' that will allow you to schedule part of your post content to be published and expired based on the dates you specify. You will get the notication once the content gets passed. WordPress Media Library Screen allows you to publish and display media content. WordPress CMS allows you to schedule blog posts or site pages. WordPress page builder plugin – Beaver Builder allows you to easily create beautiful websites and landing pages without writing any code and drag and drop page design and placement of content modules. Content Editor WordPress CMS will provide you the below functionalities WYSIWYG rich text editor Spell checker Content publisher control of associated meta data Navigation WordPress CMS creates menus and breadcrumbs based on page hierarchy and provides secondary-level Navigation within specic subject matter areas. SEO-friendly URLs. Intuitive Navigation allows your user to reorganize content to different website sections without manually changing content links. Master Calendar Functionality WordPress CMS calendar plugin - TheEventsCalender Pro helps your users to share events, meetings, holidays, etc. It will also help you generate links for users to add events to mobile and desktop calendar programs. 515-243-2800 | jp@ewaycorp.com 9PROPOSAL The plugin provides the functionality to register for events posted to the City's website calendar, including the staff's ability to set attendance limits and allow for a waitlist when the limit is reached. Security/Authorization WordPress CMS role-based permission functionality allows you to add and manage users and specify access rights centrally. Admin can create groups with different access rights. You can also Limit certain group members from specic content and content management functionality. Manage logged-in users. Additional Functionality RSS Feeds on frequently updated content such as news releases and calendar events. WordPress Cascading Style Sheets (CSS) gives you the ability to make a website responsive, add colors, change fonts, modify the layout, and ne-tune a website's visual presentation. Like HTML and JavaScript, CSS is a client-side frontend language, which means it executes on the user's end rather than on the backend server. The city website users can easily create custom pages and content within the site's templates as we will integrate the site with other e-Gov services software such as GIS, permitting, online bill payment, constant contact, and See Click Fix. With WordPress CMS, the city staff can implement a temporary landing page displayed when a user browses the site's root to convey critical information, such as during an emergency. The newly developed website will be integrated with the GIS data sources by API integration. We will use the WordPress plugin – “Gravity Forms”. It will help you publish web forms for collecting and classifying information from public members. You can also integrate the newly developed site with the CRM with the help of API integration. We can provide the web chatbot functionality to answer the content/services queries of the audience. The most important thing for the city is to keep the communication channel open and make the audience realize that their questions are heard and answered. Here are some features Support for AI (Chatbot) and Live chat modes with hand-off capability Support for multiple departments 515-243-2800 | jp@ewaycorp.com 10PROPOSAL Knowledgebase & Analytics Secure Cloud Storage Extensible API for integration with other services Chat widget customization to match website branding Chat Bot AI-powered suggestions with Answer Bot Flag and create knowledge with Knowledge Capture App Reporting and dashboards Multilingual content Please note that pricing for chatbot will be additional. Technical Requirements eWay Corp currently hosts and manages 400 websites, custom applications, and mobile apps. We are also an AWS Public Sector Partner and propose using AWS Infrastructure to host the city site. AWS is the #1 Cloud Infrastructure Provider in the World and provides more than 1,000 services that allow us to host applications, databases, and services in a highly available and resilient, secure, reliable, and compliant infrastructure. We will provide you with all separate development and production environments. Our design and development team will allow City staff to perform a demo/test of the software during the website CMS selection process. Site Look and Feel We will ensure everything looks and works correctly on mobile/tablet/desktop and is compatible with browsers like Edge, Chrome, and Firefox. We will design and develop site themes and style sheets that maintain a standard look and feel throughout the website. We will apply a customized look and feel within different departments/services while maintaining global navigation and the website's distinctive look and feel. 515-243-2800 | jp@ewaycorp.com 11PROPOSAL Training eWay Corp will collaborate with your team to create a customized training plan for undertaking day-to-day management of the site. We will deliver training sessions via pre-scheduled online video conference and include presentations and a Q&A session at the end. We propose including the following items in the training agenda: Introduction Introduction to WordPress Why WordPress CMS Basics WordPress Settings Discussions, Privacy, Comments and Spam Creating and managing Menus, Blocks Creating Content such as Pages, Posts, News Creating slideshows with photos Advanced Management Using Pre-existing Templates to create content Using the WYSIWYG Editor and Spell Check Categorizing and Tagging Content Content Scheduling & Archiving Hyperlinking internal and external pages Handling Media such as Images, Video, Documents Features Managing Event Calendars Managing FAQs Creating and Publishing Forms Viewing Contact Form Submissions Publishing Emergency Alerts 515-243-2800 | jp@ewaycorp.com 12PROPOSAL Support Support Portal Walkthrough Pre-requisites when requesting support Security User Management, Roles, and Permissions WordPress Security Viewing Audit Logs SEO SEO Best Practices Clean URLs Broken Links Sitemap Generation Viewing Website Trafc Statistics Support materials will be available via a secured knowledgebase site and made available to Staff. Documentation will include online training manuals, support FAQs, customer support forums. If you need training on other topics, we would be happy to oblige and create a custom program for you. Ongoing Support Warranty eWay Corp will provide a warranty of 90 days from deploying the application to the production environment. It will include xing bugs and UI issues within the project's scope, and it does not have any content updates or new feature requests that were not part of the original and approved scope of the project. Post this period, eWay Corp provides Support through a Software Support Contract. 515-243-2800 | jp@ewaycorp.com 13PROPOSAL Software Support Contract If you want to keep your website updated with content, add features, and make updates, we offer a Software Support Contract that includes these services. These will be provided on an hourly basis on the actual time spent performing the tasks. Soware Support Contract Here are the services we offer under a Software Support Contract Web Design and Programming such as creating a new theme, template, or layout for your website Adding a few features such as a job portal or contact form Content Architecture and Site Navigation Adding Content Such as pages or blogs Email Newsletters Site Audits, Performance, and SEO Optimization Social Media Management or Content Posting Our billing rate for software support is $100 per hour Support Availability Support is available from eWay Corp via the following channels Support Portal – www.support.ewaycorp.com Email – support@ewaycorp.com Phone: 877-487-3929 Website Chat – www.ewaycorp.com Support Hours Our support hours are 8 AM to 5 PM Monday thru Friday (Except Holidays). You can raise a request via Support Portal 24x7x365. Knowledgebase Support materials will be available via a secured knowledge base site. This will include online training manuals, support FAQs. 515-243-2800 | jp@ewaycorp.com 14PROPOSAL Maintenance eWay Corp team will ensure that your will be up to date with the latest security patches. We will assign one Project Manager and service desk engineer responsible for all maintenance service activities. Here are some of the activities that we will include in our maintenance services: Continuous Automated Monitoring The website will be continuously monitored to ensure uptime and availability. We will conduct the following automated checks: Monitoring website uptime and availability from 4 different locations in the US Monitoring of SSL and DNS Monitoring of CPU, memory, storage, and network for anomalies Scheduled Maintenance To provide preventative care and upkeep your hosting environment, our cloud administration team will follow scheduled maintenance that will include a series of tasks. These will include services related to the hosting environment and the website. We would undertake the following tasks to keep your website secure and responsive all the time Application of Operating System Patches and Updates Application of CMS Core and Plugin Updates Check that all pages are loading without errors Run a backup and make sure a previous version of site is stored Check pages for any broken links Search for 404 errors and x or redirect Check load speed of website and ensure nothing is bogging it down Review security scans and make sure nothing is out of place Checking Error and Access Logs for anomalies Trafc Monitoring and Reports Continuous Automated Monitoring The website will be continuously monitored to ensure uptime and availability. We will conduct the following automated checks: Planning and executing software updates and releases into production Provision of infrastructure capacity as needed Provision of additional environments (production, stage, test etc.) Planning and executing required infrastructure changes 515-243-2800 | jp@ewaycorp.com 15PROPOSAL Project Cost Phase Key Deliverables Amount Discovery & Requirements Strategy, Scope and Documentation $4,000 Design Style Guide, UI/UX Design, Website Template Design (Up to 12 Templates)$24,000 Website Development Website Template Development, Customization, Feature Development $30,000 Testing Browser Testing & Quality Accessibility Testing and Compliance WCAG 2.0 AA $10,000 Deployment Hosting Environment Setup and Go-Live $2,000 Training Knowledgebase & Training (Online) Up to 5 hours with documentation $2,000 Management Client Meetings, Project Management, Account Management $6,000 $78,000 Migration Migration of content pages (up to 100 pages)$2,500 Total Item Description Timeline Amount  Managed Website Hosting Website Hosting - Essential ($300/month)12 Months $3,600  Item Description Timeline Amount  Support and Maintenace Technical Support – Bronze (5 hours/month)12 Months $6,000  Managed Website Hosting Support and Maintenance Plans  515-243-2800 | jp@ewaycorp.com 16PROPOSAL KNOW OUR CLIENTS BE T TER 515-243-2800 | jp@ewaycorp.com 17PROPOSAL List of Our Clients Our Portfolio Fort Bend County, TX awarded eWay Corp the contract to redevelop their website. We are currently working with the County to redesign and develop their website. Fort Bend County Project Highlights Complete revamp of UX/UI design Web strategy for maintenance & efcient distribution of web content ADA Compliance checks Ongoing web support eWay Corp was tasked to develop and create a new site for IPERS with a focus on intuitive navigation, clean style, and user-centric design. Iowa Public Employees' Rerement System Site architecture and unique page planning Template requirements relating to branding and style UX plan for website and mobile browsers Multi-media Support Project Highlights eWay Corp was tasked with the responsibility of redesigning and redeveloping the website with Council and a local agency. Iowa Governor's STEM Project Highlights Bootstrap-powered UI for responsiveness Custom content types Revamped UI/UX Digital resource center for multimedia 515-243-2800 | jp@ewaycorp.com 18PROPOSAL For Naropa University, eWay Corp redeveloped the entire website using WordPress. The scope included Quality Check and ADA Compliance. eWay Corp has also been contracted to host and maintain the website. Naropa University Project Highlights New refreshed design Content Architecture and Migration Hosting & Support Accessibility Compliance - WCAG 2.0 AA The remaining part of this page is intenonally le blank eWay Corp is currently in the process of conducting a website refresh by updating the structure and design of the existing website and its subdomains by using WordPress with the goal of consolidating the sites into one domain. Montana State Library Project Highlights Updated style guide with a new menu format Revamped Home Page with image slider and Talking Library ADA Compliance Checks Managed web hosting 515-243-2800 | jp@ewaycorp.com 19PROPOSAL References Reference #1 Details Name of the Entity Fort Bend County, TX Name of Contact Person Dennis K. Smith Telephone Number (281) 341-4463 Email dennis.smith@fortbendcountytx.gov Description of the Project Website Design, Development, Support, Maintenance and Hosting Date of Service 2020 Reference #2 Details Name of the Entity Iowa Public Employees’ Retirement System Name of Contact Person Shawna Lode Telephone Number (515) 281-0043 Email shawna.lode@ipers.org Description of the Project Website Design, Development, Support, Maintenance and Hosting Date of Service 2020 515-243-2800 | jp@ewaycorp.com 20PROPOSAL Reference #3 Details Name of the Entity Naropa University Name of Contact Person Stephen Dill Telephone Number (339) 364-1105 Email stephen.dill@naropa.edu Description of the Project Website Design, Development, Hosting, Support and Maintenance Date of Service 2020 Reference #4 Details Name of the Entity Des Moines Community Playhouse Name of Contact Person Lee Ann Bakros Telephone Number (515) 974-5358 Email lbakros@dmplayhouse.com Description of the Project Website Design, Development, Hosting, Support and Maintenance Date of Service 2019 The remaining part of this page is intenonally le blank 515-243-2800 | jp@ewaycorp.com 21PROPOSAL The remaining part of this page is intenonally le blank CRE ATING A CUSTOM SOLUTION FOR YOU 515-243-2800 | jp@ewaycorp.com 22PROPOSAL Project Timeline PHASE 01 Discovery & Planning 1 Week Phase Description & Timeline Tasks by eWay Corp PHASE 02 Content Planning & Strategy PHASE 03 Web Design (Mobile First Approach) Strategy meeting Internal stakeholders meeting Analyze available data Create website style guide UI/UX planning Wireframes and prototypes 2 Weeks 8 Weeks Website specications outline and documentation Branding guidelines and style guides Review Use the content as necessary Create a sitemap Match the data with the new site architecture UI development based on approved brand guidelines Technology outline and documentation Reviews, design approvals and sign-off Creation of design guidelines for development team WCAG 2.0 AA pre-development review Content strategy and information architecture eWay Corp has sufcient work to employee ratio to start the project as soon as we receive the award of a contract from the city. We ensure client satisfaction by prioritizing in-time service delivery. Here is the proposed timeline based on our understanding of the project requirements. 515-243-2800 | jp@ewaycorp.com 23PROPOSAL Phase Description & Timeline Tasks by eWay Corp PHASE 04 Development Cms template programming Programming of functional requirements Cms administration setup Features and integrations Setup of social media integration Apply event tags to site conversion points for effective and connected marketing Setup of advanced seo, google analytics, tag manager and reporting 8 Weeks Tesng & Quality 3 Weeks PHASE 05 UI/UX testing Functional testing Browser and device compatibility testing User acceptance testing Website accessibility testing (W ACG 2.0 AA) and xes Deployment 2 Weeks PHASE 06 Hosting account setup Setup of production environment DevOps integration Setup of backups and monitoring Setup of website security and fault tolerance Publish site and go -live 515-243-2800 | jp@ewaycorp.com 24PROPOSAL Phase Description & Timeline Tasks by eWay Corp TrainingPHASE 07 2 Days Setup of secured knowledgebase site for staff Training manual content development Online staff training for website administration and content management Technical Support and Maintenance PHASE 08 Transition website to maintenance Maintenance and support team setup Dene SLA parameters The remaining part of this page is intenonally le blank Professional Services Agreement eWay Corp will comply with the City's Professional Services Agreement. 515-243-2800 | jp@ewaycorp.com 25PROPOSAL Business Insurance Coverage and Licenses 515-243-2800 | jp@ewaycorp.com 26PROPOSAL Business License 515-243-2800 | jp@ewaycorp.com 27PROPOSAL KNOW OUR COMPANY 515-243-2800 | jp@ewaycorp.com 28PROPOSAL Descripon of Organizaon Requirement Information Company Name eWay Corp Headquarter Address 5721 Merle Hay Rd, Suite 22, Johnston, IA 50131 MN Ofce Address 121 Washington Avenue North #400, Minneapolis, MN 55401 TX Ofce Address 5900 Balcones Drive, Suite 100, Austin, TX 78731 Telephone Number (515) 243-2800 Ext. 101 Email jp@ewaycorp.com Fax Number (515) 246-9920 Website URL www.ewaycorp.com Federal ID Number 86-1137777 Contact Person J P Singh, President Number of years in Business 16 years State where Licensed Iowa Number of Employees 42 Overview of Organization 515-243-2800 | jp@ewaycorp.com 29PROPOSAL eWay Corp is SBA (8A) certied Small Business and Minority-Owned Business. We are also a Disadvantaged Business Enterprise certied by the Department of Transportation. We have been in the website design and development business for the last 16 years. We have worked with clients like the Public Sector, Education, and Non-Prot to design, develop, maintain, support, and host websites, web applications, and mobile applications. eWay Corp partners with AWS to provide managed cloud hosting for the websites and applications we develop. Major Clients eWay Corp has been designing, developing, and supporting websites for public agencies for the last 16 years. We pride ourselves on offering modular solutions for public sector clients who want the ability to adjust their websites without needing technical support. We also build our sites with the ability to be comprehensively re-designed without requiring a total redevelopment effort. We have worked with various public facing organizations all over the country 515-243-2800 | jp@ewaycorp.com 30PROPOSAL Additional projects related to Higher Education Areas of Expertise eWay Corp provides turnkey solutions in strategy, branding, advertising, website design/development, content management, hosting, support, and maintenance. Here is the list showing our areas of expertise Content Management Services (WordPress) Consulting & Strategy Information Architecture Implementation Migration Support & Maintenance Development Upgrade Strategy & Branding Brand Discernment Identity Development User Style Guides Website Design & Markeng Responsive Websites Mobile Applications Legacy Application Modernization Enterprise Software Development Digital Transformation 515-243-2800 | jp@ewaycorp.com 31PROPOSAL Cloud Hosting Managed Infrastructure Security & Compliance DevOps & Process Management Application Support & Maintenance Project & Account Management Infrastructure, Support & Management Information for the Website Design and Development Project eWay Corp has a team of website developers with over 50 years of collective experience. Over the years, we have created and deployed over 100 websites and applications for various clients in the public and private sectors. Some of the platforms and tools that we use include: CMS Front -end Back -end DatabaseServices Infra -structure Drupal, WordPress, Cascade, Omni Update, Umbraco AWS, Acquia, Patheon, Azure Node, PHP ASP.NET HTML/CSS, JavaScript/jQuery, Angular, React API-XML/JSON SAML/OpenID WCF, Microservices MySQL/MariaDB, SQL Server, MongoDB 515-243-2800 | jp@ewaycorp.com 32PROPOSAL Persons who will be conducng the work Ben Anstoetter - Project Manager Ben has successfully managed several projects, including WordPress website development for public sector clients like counties, state government agencies, etc. His prior experience includes working as a Project Manager in Deksia and a Business System Analyst with Wells Fargo. As an expert market researcher, he conducts an in-depth analysis of the client's requirements and ensures that project commitments are met on time. Ben has been a Project Manager since 2017 – delivering high-quality websites to clients for ve years. Requirement Finalization Client Communication Process Improvement and Management Reporting Manage risk log and mitigation activity Responsible for timeout delivery of the project Maintain project plan against baselines Prepare & report project progress reports Responsibilities 515-243-2800 | jp@ewaycorp.com 33PROPOSAL Mindi is responsible for our team activities, directing and coordinating actions. Mindi has over nine years of experience in managing resources and developing, maintaining, and improving operational plans for website design and development projects. She is our point person in the procedures and execution of all company policy compliances. Capacity and team management Client On/off boarding and Management Process Management Assist in code and quality audits Responsibilities Mindi Stoneberg – Director of Operations Arpita Sen – Solution Architect Arpita leads our web development team. She has more than ten years of experience in monitoring and guiding technical aspects of projects. Arpita is well versed in PHP and WordPress development. She also writes progress reports, identies risks, and develops work schedules. She will lead the website development team. Monitor development activities and report project progress Responsibilities Code Quality Assurance Provide Architectural and Design direction Creating the technology specications from business requirements for modules within the project Ensure code review healthiness Promote collaboration and engagement Ship good quality codes promptly 515-243-2800 | jp@ewaycorp.com 34PROPOSAL Rohit is responsible for developing, managing, and enhancing the technical infrastructure of WordPress-based websites. He ensures to deliver a creative and reliable solutions. Responsible for WordPress web development projects Provides technical leadership and best practices mentoring to WordPress development team Responsibilities Ensures collaborative engagement between the development team and other cross functional teams Analyzes, congures scalability, and stability of WordPress websites Helps to derive process improvement in WordPress development life cycle Develop custom WordPress modules and extend existing contributed modules to meet client's business needs and project requirements Rohit Singh – Senior WordPress Developer Hector Chavez - AWS Website Hosting Lead Hector is our AWS web hosting lead and cloud practitioner. He has more than ten years of experience in managing AWS infrastructure and databases, and he previously worked as a Support Operation Engineer. Managing AWS Infrastrcture Security management Hosting Compliance management Backup and availability Responsibilities 515-243-2800 | jp@ewaycorp.com 35PROPOSAL Organizaonal Structure J P Singh President Anand Gera Director of Operations Mindi Stone Manager of Operations and Delivery Design Lead Strategy Lead Techncal Lead Design Direction UI/UX Oversight Information Architecture Content Strategy Development Planning Front and Backend Programming UI/UX Designer Layout and Colors File preparation Wireframing Content Expert Senior Developer Quality Analyst Site Mapping Content Migration Writing Code QA Process User Testing User Report Project Manager 515-243-2800 | jp@ewaycorp.com 36PROPOSAL Disadvantaged Business Enterprise Cerficaon eWay Corp Cerficates 515-243-2800 | jp@ewaycorp.com 37PROPOSAL Minority Business Enterprise Targeted Small Business Cerficaon 515-243-2800 | jp@ewaycorp.com 38PROPOSAL 8A – Small Business Administraon 515-243-2800 | jp@ewaycorp.com 39PROPOSAL 515-243-2800 | jp@ewaycorp.com 40PROPOSAL 515-243-2800 | jp@ewaycorp.com 41PROPOSAL ““eWay Corp has been an excellent partner in proving professional services to Brewer Food Service. JP is very close to all the customers needs. Leadership having intimate knowledge of each customers wants and needs is unusual in the business world today. That is what I enjoyed most about eWay. Jeffrey Barber, Brewer Food Service ““eWay Corp has been a great partner. They worked closely with our agency to develop our website and these two companies are now working together on a refresh. On the rare occasion when we've had a problem with our website – usually our error during an update – the staff is responsive. We've also shared some ideas with eWay Corp staff and, understanding our limited budget, they have been very honest about the expense involved, helping us decide whether we move forward with an idea or not. Lee Ann Bakros, Des Moines Playhouse We Listen, So That We Can Deliver Beer!