Loading...
HomeMy WebLinkAboutCity of Lake Elsinore - Website Redesign [Planeteria]PREPARED FOR: PREPARED BY: CONTACT: Tyler Coffin - Sales Director Brian Lee - Account Manager Victoria Kovatch - Sales Associate Planeteria Media 110 Stony Point Road, Ste 225, Santa Rosa, California 95401 P: 707.843.3773 E: sales@planeteria.com Jim Jensen - Information Technology Manager City of Lake Elsinore 130 South Main Street, Lake Elsinore, California 92530 P: 951.674.3124 E: jjensen@lake-elsinore.org PROPOSAL ISSUED: April 29, 2022 CITY OF LAKE ELSINORE WEBSITE REDESIGN FEDERAL EIN: 45-4957640 | CA MICRO SMALL BUSINESS CERTIFICATION: 1759443 | DUNS & BRADSTREET NUMBER: 079196688 WWW.PLANETERIA.COM @planeteria_media @planeteria @planeteria 2707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM HELLO CITY OF LAKE ELSINORE PROJECT TEAM, Planeteria is excited for the opportunity to provide website design and development for the City of Lake Elsinore’s official public website. We read in your RFP that this project is part of a broad effort to strengthen and support the City of Lake Elsinore and modernize it’s communication tools. That caught our interest because it tells us the City thinks about how to best serve its community. Planeteria’s mission statement is to design digital experiences that support communities in having positive and productive interactions with their local government. Our approach to your City website is to create a virtual city hall, so your community can easily interact and engage using online resources. We understand the City would like the website to be a tools residents, businesses, and City staff can rely on to provide vital & easily navigable resources such as an events calendar, agenda management, activities & reservations, e alerts, payments and much more. The City of Lake Elsinore is choosing to redesign your website at a very interesting and unique point in time, and it is extremely important to provide a service centric website with online tools for your audience to rely on. We recommend a revitalized digital presence that leverages enhanced functionality to allow for added online services, improved navigation/work flow, and a defined website style guide to dictate your visual style. We take extra time with art direction to select photos and imagery that represent the unique features of the City of Lake Elsinore. This is the type of project Planeteria excels at delivering. We will become your technology partner, just like we have done for the Town of Ithaca, Township of North Brunswick, City of Lacey, Clackamas County, and City of Pleasanton. At Planeteria we believe in flexible and modular websites. That means that as the City grows and changes, the website can evolve easily with you. Utilizing an open-source, license free solution like WordPress or Drupal not only allows control of all content by non-technical staff, but also allows for global design and functionality changes without re-building the entire site. A flexible website keeps your brand fresh and your audience engaged without great expense or difficulty. We are also excited to announce we have completed an exciting step to expand the services we provide you. We have merged with a company called Digital Deployment (DD) out of Sacramento, California making us the leading open source website provider in the government sector. We identified DD as an ideal partner several months ago based on our shared goals of developing unique websites and community-focused digital services for cities, counties, and other public organizations. The merger has boosted our resources in both customer support and hosting. The Planeteria team is very pleased by this new chapter and we invite you to be a part of our journey. We are excellent at our craft and have an experienced team ready to deliver an exceptional web presence for the City of Lake Elsinore. Your website will become a pivotal resource for City staff and the community to lean on. We would be proud to help you launch your next website. This proposal will remain valid for 180 days. WARM REGARDS, Tyler Coffin - Sales Director P: 707.843.3773 E: tyler@planeteria.com 110 Stony Point Rd Suite 225, Santa Rosa, CA 95401 SECTION ONE: About Planeteria 707.843.3773 SALES@PLANETERIA.COM WWW.PLANETERIA.COM 4707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM ABOUT PLANETERIA Since 1999, Planeteria has been designing, developing and supporting community-focused websites for cities, counties, municipalities and other public agencies around the country. We’ve built over 500 sites serving millions of customers. We pride ourselves in offering modular solutions for local government organizations who want the ability to make adjustments to their website without needing technical support. Additionally, we build our sites with the ability to be comprehensively re-designed without requiring a full re-development effort. This helps save our clients money while keeping your website flexible as the needs of your community and organization change. We’re also highly focused on providing content support. Our content specialists personally work with you to understand, organize, edit, refine and migrate your content and its structure. We find that WordPress or Drupal meet the needs of 90% of our projects. WordPress and Drupal are two of the most widely used solutions in the world. Through 23 years of developing government websites, our team has created and refined proprietary tools specific to the needs of the public sector. For Planeteria to create positive and productive digital experiences, we uphold three core values: service, diversity, and equity. We consider those values when proposing solutions for our clients, and we have considered those values as we’ve built our team. We have 25 employees distributed around the country with our main office in Santa Rosa, California. Using a distributed work force allows us a broader access to talent with diverse life experience. It also provides our team with experience working in a wider variety of communities. We leverage our staff size to provide excellent service. Our clients can speak directly with our technical director, our lead designer, and our content specialist without navigating a phone tree. We are proud to say our team has won multiple design and development awards for work around the country. WE DESIGN WITH YOUR COMMUNITY AS THE PRIORITY. IN FACT, IT’S OUR MISSION STATEMENT: To design digital experiences that support communities in having positive and productive interactions with their local government. RECENT AWARDS 5707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM MUNICIPAL EXPERIENCE We have worked with cities, counties and other municipalities all over the country and below is a sampling. Each client below has their own unique technology stack and functionality requirements for their website. Often times Planeteria integrates third party functionality using best practices. In other times, we incorporate our own functionality stack such as calendar events, board meetings and more. For a full list of our projects, visit WWW.PLANETERIA.COM/GOVERNMENT •City of Atascadero, CA •City of Pleasanton, CA •City of Sebastopol, CA •Clackamas County, OR •City of Tacoma, WA •City of Lacy, WA •City of Nixa, MO •Township of North Brunswick, NJ •City of Tucker, GA •City of Midway, UT •Town of Ithaca, NY •St. Johns County, FL •Aleutians East Borough, AK •Boston Housing Authority, MA •Butler County Regional Transportation Authority, OH •San Diego County Water Authority, CA •Gold Coast Transit District, CA •Denton County Transportation Authority, CA •Solano Superior Court, CA •Solano Transportation Authority, CA •Tri-Valley Transportation Council, CA •OC Local Area Formation Commission, CA •Ben Franklin Transit, WA •Sonoma Water, CA •Lextran, KY •AC Transit, CA •SunTran, AZ •Bend Parks & Rec, OR •Basin Recreation District, UT •Lowell Housing Authority, MA ADDITIONAL RELATED PROJECTS 6707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM PLANETERIA VALUES SERVICE • We actively seek out opportunities to help. • We are good listeners and are attentive to client needs. • We actively research new technologies to support our clients’ goals. We don’t always have the answer but we work hard to uncover a path for project success. • We respond thoughtfully and punctually in our communications. DIVERSITY • We embrace and celebrate people different from ourselves and ideas unlike our own. We feel this is a key element to bringing fresh and effective ideas to any successful project. • We work to understand other perspectives. Through active listening we work to understand what others are trying to communicate. • We believe great solutions are born from gathering a wide variety of ideas. • We understand our own experience is not the only experience. • We seek feedback and input from all stakeholders in our projects. EQUITY • We keep in mind that not all people have the same opportunities and resources. • We actively remove barriers to using our products. • We strive to understand the cultural components of inequity and fight against those components. There are a lot of digital agencies on the planet for you to choose from. You should work with Planeteria because of our unique combination of Our Team, Our Designs, and Our Process. Our project managers run our projects with our three company values in mind. 7707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM Planeteria is made up of a dedicated team of 25 experts who will be handling all aspects of your project. Our robust creative, technical, content, and management teams collaborate closely to ensure that projects are executed seamlessly, while our team leads remain committed to delivering quality work and facilitating communication. We have subject matter experts in project management, user experience, design, ADA, technology, customer service, SEO etc. Our team’s versatility and concise project management process sets us apart from the competition. We will not require any subcontractors for this project. Wyatt has been Planeteria’s lead project manager since 2015. Because of her abilities managing diverse stakeholder interests, she specializes in working with our Municipal clients. Wyatt is excellent at handling multiple projects, ensuring all timelines and goals are met. She is a very effective communicator, and makes sure that information is constantly flowing to the right person. Wyatt is organized, flexible, and strategizes to make sure all projects are executed on time. She has a degree in Arts and Communication Design from Pacific Northwest College of Arts, and has also completed a Cornell University Project Management Certificate. CITY OF LAKE ELSINORE PROJECT TEAM WYATT BENOIT | OPERATIONS MANAGER Sandeep has over 20 years of international experience managing creative technology projects. Before Planeteria he served as director for process Redesign at Citigroup and also as the managing director of a technology solutions company. Sandeep has built over 150 websites for organizations across the country. Sandeep manages a team of engineers on all technical elements of our projects. SANDEEP MEHTA | TECHNOLOGY DIRECTOR 8707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM For over a decade, Chloe has been committed to communicating clearly through compelling, user-focused design that is carefully crafted to enrich each clients’ branding and aesthetic. As Planeteria’s lead visual designer, Chloe has been instrumental in developing comprehensive design systems and experiences that are not only intuitive and effective for users, but flexible and easy for our clients to implement and maintain. She has a Bachelor of Fine Arts in Communication Design from Pacific Northwest College of Art. CHLOE STEINHOFF-SMITH | LEAD VISUAL DESIGNER Heidi has been advising non-profits and government agencies about website development, digital communications and internal processes since 2001. Heidi serves as the bridge between content, design and programming by evaluating what clients already have vs. what they need. Heidi also plays a key role in evaluating the breadth of existing content and streamlining it to make it clear, consistent, and usable for audiences across generational divides. Heidi is a Sonoma State graduate, has a bachelors in Business and Psychology and a master’s in Psychology with a focus on research. HEIDI PEYSER | INFORMATION ARCHITECT Tyler has over 15 years of technical website sales experience helping organizations turn project ideas into a reality. Communicating website design needs can prove to be difficult, but Tyler prides himself on educating clients so they are co-creators with input and buy-in on the final product. He will initiate the scope of work, project contract/agreement and payment terms and will be the point of contact for post-launch account management. Tyler is a graduate from University of California, Davis with a bachelors in Communication and Sociology. TYLER COFFIN | SALES DIRECTOR 9707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM Keegan’s philosophy in life is “talk a little, listen a lot, and then over-deliver on client expectations”. Keegan is our lead ADA specialist. He has been programming websites for thirteen years, leading our development team since 2009, and brings a contagious enthusiasm to our projects. He has expertise in multiple programming frameworks and has also been involved in the development of CMS systems. Keegan graduated from University of California, Davis with a degree in Computer Science. KEEGAN ORTIZ-DEKRAMER | SENIOR DEVELOPER Victoria got her start working for a large consumer products distribution company in branding and marketing. At Planeteria, Victoria assists in identifying new leads, preparing proposals, and making sure all parts of the sales process are up to date. She also works on marketing initiatives, press releases, newsletters, social media, and SEO. Victoria primary roles bridge the gap between sales and marketing. She has a degree in sociology from Azusa Pacific University and recently completed a digital marketing certificate from Columbia University’s Emeritus Business School. VICTORIA KOVATCH | SALES ASSOCIATE Bill has over 12 years of web development experience, and is our main customer support lead. His primary role is making sure new project designs and functionality meet expectations upon launch and beyond. He also serves as a main point of contact for existing web site maintenance and technical support, and assists in content migration. Bill has an Associate degree in Interactive Media Design from the Santa Rosa Junior College and training as an Adobe Application Specialist. BILL OLSON | SENIOR SUPPORT SPECIALIST 10707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM Brian has been building Planeteria’s client list since 2009. He holds an MA in Journalism, a BS in Cell and Molecular Biology and has worked around the world as a professional photojournalist. Between his communication skills and his understanding of design strategy, he helps Planeteria understand what digital business tools will be of greatest value to our clients. He has been integral in establishing Planeteria’s focus on serving the needs of our municipal clients by soliciting input from the community they serve. Brian enjoys bringing diverse thinkers together and seeing what unexpected ideas and unique solutions arise. BRIAN LEE | ACCOUNT MANAGER With a background in both audio engineering and photographic artistry, Katrina has spent the better part of the past two decades cultivating her technical expertise and creative vision. Earning her C.P.P. designation from the Professional Photographers Association in 2014 was a turning point in her career. Recognized for her technical skill as well as her artistic vision, Katrina began to shift her focus from general portrait photography to dynamic environmental portraits, and commercial imagery. Creating an image with a compelling photographic story is exciting and made possible only through mutual collaboration. KATRINA THOMAS | LEAD PHOTOGRAPHER For more than a decade, Bryon has been in crucial roles for company management and client relations. Having a background in Graphic Design he brings a heightened scope and level of creativity to every project he works on. He is a skilled communicator and strategic problem solver, ensuring projects are completed punctually and efficiently. Combining this with diverse experience in team leadership, management and a goal-oriented focus gives Bryon a wide array of skills. BRYON DEISHER | PROJECT MANAGER 11707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM PROJECT ORGANIZATION CHART Our goal is to make our clients’ websites truly beautiful. Functionality and navigability are essential components of a beautiful user experience. From project outset, we work carefully with our clients to ensure that every aspect of the design, development and launch process goes according to plan. Initial meetings establish client needs and expectations so that development can proceed based on well-defined parameters. We do not require any sub-consultants, all tasks will be done by Planeteria in-house. Below is the org chart that takes us from project concept to project creation. 12707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM SECTION TWO: Project Approach 707.843.3773 SALES@PLANETERIA.COM WWW.PLANETERIA.COM 13707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM We begin by creating a clear project plan, identifying key players on both the client and Planeteria side. We clearly define roles, methods and systems for communication as well as clear timeline to keep the project on track and everyone in the loop. We understand that timelines can shift and plans can change; any adjustments to the project will be reflected in a modified Road Map. This ensures we all keep the project on time and on budget. DEFINE From what we learn in discovery, we formulate measurable goals by which to evaluate deliverables. We also review and finalize the project plan. DEVELOP In this phase we implement proprietary technologies within our CMS solutions, and oversee the integration of any existing online tools. We provide a beta environment for our client’s to review and offer feedback. TRAIN When the site is ready for launch, we host a training bootcamp for your website managers. To support ongoing learning we provide an online resource with searchable tutorial videos and written guidance. DISCOVER Through a kickoff meeting, we learn about your organizational goals and key elements of your project’s success. We also identify the diverse set of stakeholders who will guide the project through interviews, surveys, and review. ORGANIZE We have a staff member whose sole job is to establish an organizational strategy for your content. Editing, creating, and restructuring content can often be a project’s heaviest lift and we support this effort. REVIEW Near the end of the project our QA team tests your new website on all major browsers and platforms. Once we have QA-ed the site, we turn the site over and provide tools for internal review. DESIGN Our design process allows multiple opportunities for discussion, review, and revision. We mock up key functionality so you can test usability before we enter the programming phase. MIGRATE Through manual labor as well as automation, we migrate your content to the new environment. Once it’s there, our content editor reviews each page to make final adjustments and recommend refinements. LAUNCH During launch you have direct communication with key team members. Our team is on call 24 hours a day during the critical launch window. We establish fail safe protocols if any unforeseen issues arise. PROJECT APPROACH 14707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM PROJECT MANAGEMENT & RESOURCES As a company that serves customers all over the country, we have a streamlined project management process that allows for plenty of meeting time throughout the life cycle of the project. When it comes to weekly check-ins, bench mark reviews, and other checkpoints, we utilize video conferencing, where we can share wireframes, graphics, presentations, and mockups in real time. We believe client engagement is critical to any projects success. All primary meetings and decision-making processes are overseen by the dedicated project manager assigned to your project. You’ll also be able to communicate directly with design and technical leads, as well as any other key team members wherever appropriate. Throughout the project, we schedule weekly check-ins and communicate regularly between meetings. We establish a clear decision-making path early on. We are careful to define goals for each meeting, clearly record decisions, and frequently remind the team of feedback opportunities and deadlines. Below are a couple of tools we use to effectively manage our project communication with you: MONDAY All the projects are managed through an online project tool called Monday. With Monday, both our teams can share documents and media, track to-dos, stay up-to-date with schedules, and easily manage discussion topics. This tool will be used for the duration of the project and you will receive a quick training during the kickoff. BUGHERD For the Quality Assurance phase of the project, we use BughHerd. This online tool allows you to report issues by making annotations right from the site being worked on. It allows us to effectively turn your annotations into full reports with all the info we need to fix the problem and make sure your site is executed perfectly. FRESHDESK Our commitment is to ensure your team is fully supported post-launch. We use a client portal called Freshdesk that enables your to easily submit support tickets, or you can send a simple email to support@planeteria.com to reach our dedicated team. Either way, we are quickly and easily available to help. Before we reach the projects end, we provide a runthrough for you to learn the submission process. 15707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM We have developed websites for municipal organizations using open-source technologies and they have proven to be powerful, flexible and scalable. WordPress (version 5.4) and Drupal (version 9) are both web based, open-source content management platforms that are the best solution for the City’s new website. The functionality we incorporate will ensure that audiences and stake holders have easy access to information that is important to them and have the ability to interact with City staff in numerous ways on the website. As your technology partner, we are CMS agnostic. The main misconception is that WordPress and Drupal are template websites. While some website design companies use templates, ALL websites designed by Planeteria are 100% custom while using a CMS as the software. WordPress and Drupal do not have license fees. WEBSITE CONTENT MANAGEMENT SYSTEM Initially developed in 2003, WordPress is now the world’s most popular content management system with over 62 million installs. Over 40% of the Internet is now powered by WordPress. WordPress has made significant gains with municipal organizations and political leaders; Whitehouse.gov is built on WordPress for both of the past two presidents. WHY WORDPRESS: WordPress is great for organizations with non-technical editors. WordPress has the best user ratings when it comes administering content. Drupal provides a back-end framework for at least 2.3% of all websites worldwide ranging from personal blogs to corporate, political, government sites and is the #1 platform for enterprise CMS’s. The Drupal community is composed of more than 1.3 million members, including 109,000 users actively contributing to the core technology. WHY DRUPAL: Drupal is a great solution for large organizations that require a fast, secure and scalable solution. Your website is the primary information source for your audience providing access to services and information 24 hours a day, 7 days a week. The Virtual City Hall likely sees more traffic than your physical City Hall and should have some of the same priorities; look fresh, welcoming, inviting, up-to date, ADA accessible and easy to find information. As part of our open source government CMS solution, we integrate calendars, agenda management, news, procurement and more. We can also integrate legacy third party softwares when relevant. VIRTUAL CITY HALL 16707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM FUNCTIONALITY FOR THE CITY OF LAKE ELSINORE We understand you need a visually attractive, interesting, and dynamic website that represents your unique organization. From our experience the City’s website will also need to be mobile, accessible, reliable, highly functional and provide useful, relevant and current information. Below is a list of functionality options we have integrated for other clients. We will provide best practices for the implementation for each option below. Admin Roles Content Approval Workflows Feeds & RSS Page Builder & Templates Global Settings Content Scheduling User-Friendly URLs WYSIWYG Editor Document Archive Media Upload & Asset Management Fillable Forms Multi Browser Support Google Analytics Change Log SEO Tool Broken Link Finder Mobile Responsive User Roles & Permissions RFP & Procurements Board Meetings and Agendas Online Agenda Management System Activities/Class Registration Facility Management Calendar & Events News Syndication Press Releases Third Party Widgets & APIs Email Subscriptions & E-Newsletter Staff Directory & Contacts City Service Directory City Park Information Department Directory Department Homepages Social Media Integration GIS Mapping In-site Predictive Search Utility Payment FAQ Tool Interactive Maps Alerts, Emergency Notifications, Feeds & RSS Job Posting Employee Intranet/Extranet Printable Pages One Click Language Translation Text Message/Email Alerts Audience Engagement Tool E-communication Platform Online Payments City Laws and Building Codes E commerce Request Tracking Survey/Polling Mobile App SMS Alerts Event Registration Virtual Assistant/Chatbot ERP System Blog CORE CMS FUNCTIONALITY ADMINISTRATIVE FUNCTIONALITY VIRTUAL CITY HALL FUNCTIONALITY Historically City Hall has been a place for City officials and the public to meet and discuss the community. Our Virtual City Hall allows for an open and transparent government. 17707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM E-ALERTS - MASS NOTIFICATION SYSTEM Our E-Alerts solution keeps your community informed using the platform of their choice. You can schedule message delivery, allow your community to subscribe to notifications for any number of topics, and automate distribution to reduce your administrative burden. This a popular add on service that is optional. E-alerts will facilitate your goal of a relentless focus on customer needs. MULTI-CHANNEL SYNDICATION Specific content types (news, calendar events, board meetings and others) can be configured to automatically syndicate new content to several channels (City website, Facebook, Twitter, text and email). You save time using one interface to manage several channels instead of managing each channel individually ADMINISTRATION The most common problem we hear about content administration is that content needs to be administered in multiple places on the website and shared to several social platforms creating major inefficiencies. With E-Alerts, content can be scheduled to publish at specific date in the future through the CMS. These pieces of content will then be syndicated to the appropriate channels when published live. City staff can use mapping abilities to send notifications to different notification zones based on user location. USER PREFERENCES Empower your community to customize the alerts they receive. They select the alerts that are important to them and can even receive notifications based on keywords. When new content containing the keyword is added to the website, the user receives a notification. REAL TIME DELIVERY Alert your community promptly during emergencies. The E-Alerts system is robust and scalable to handle large user databases so that you can distribute your emergency message widely and efficiently. Have peace of mind knowing your audience is receiving current and time sensitive information. SECURITY E-Alerts is administered through the City website CMS and utilizes the same security protocols as the CMS itself. The Planeteria managed maintenance plan and our 24/7 security protocols ensure all user data and communication remains secure. 18707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM AGENDA MANAGEMENT Planeteria provides a single platform for the complete management of the agenda, minutes, video, audio and records related to a meeting all administered with the City CMS website solution. The solution manages the critical functions of the clerk’s office and secures it all within a central repository that also supports your public records responsibilities. The features make City staff more efficient and provide convenient access for constituents and elected officials. AGENDA PACKET AUTOMATION Automatic packet creation for constituents and council members: Take all approved items and supporting documents for each meeting and create public and executive session packets. With a few clicks, staff can publish and distribute these packets for constituents and City stakeholders to reference online. APPROVAL WORK FLOW Agendas and packets are put together automatically based on approved items. This includes the necessary supporting documents. Next, the staff publishes and electronically distributes the meeting information to the proper people. ACCESS TO DOCUMENTS Meeting attendees can access agendas on the go with mobile devices or through your website. Finding information for meeting isn’t hard, either. The solution offers a fast, comprehensive search feature – no more shuffling through endless paper notes! VIDEO & AUDIO Simplify the video and audio posting process through utilizing Zoom. Using Zoom’s API after the meeting, the video can be posted to the agenda/meeting page on the website automatically saving the City staff time. (Zoom or similar video solution is required) AFTER THE MEETING With the agenda management system, you can securely store all documents in one central electronic location. One central location and advanced search features make it easier to find what you need when you need it. 19707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM PROCUREMENT A robust RFP management function will be included. Post RFPs, addenda, and other documents as well as track and organize proposers and bidders. Your active and archived RFPs will be searchable and sortable. REGISTERED VENDORS Vendors can register to receive notifications for new procurement opportunities that meet their preferences. Vendors can also fill out intake forms and submit proposals for procurement opportunities. NOTIFICATIONS When vendors express interest in particular opportunities, the City can send automated notifications when addenda are released. JOB POSTING Our job postings tool allows you to add listing information into your custom template, set an expiration date, feature the job post and receive applicant information and documents automatically into your email account. JOB BOARD The human resource department will have control of the management of job postings to the website, including job description, salary range, experience required and other required details. Individual job postings can be syndicated to the appropriate department page on the City website for added exposure. APPLICATIONS Registered users can fill out intake forms and upload resumes for submission. Users can also set settings to receive alerts for new or upcoming job postings from the City. 20707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM ADA COMPLIANCE The Americans with Disabilities Act (ADA) was introduced in 1990 to help the millions of Americans who live with disability. In everyday life, it ensures accessibility in public places and protects against discrimination. These requirements apply not only to public places, but cyber spaces as well. BENEFITS OF ADA COMPLIANCE • IT’S THE LAW. It’s better to be safe than sorry! • TOTAL ACCESSIBILITY. Accessibility means everyone can visit your site and that content can be interpreted and consumed in various ways. It creates more visitors and an improved image for your firm or company. • ENHANCED USABILITY. ADA compliance also requires that website content flows in a logical manner and meets the latest coding standards. It can even improve Search Engine Optimization (SEO). RISKS OF NON-COMPLIANCE The City could face a lawsuit if a person with a disability claims they cannot access your website. The result of this can range from legal fees including possible settlements, PR problems, and the cost of rebuilding your website. HOW WE ACCOMPLISH COMPLIANCE Accessibility often naturally flows from good design. This means that the City’s website should be designed to deliver a great experience for all its visitors, whether or not they have a disability. We approach ADA compliance from a visual standpoint and a technical standpoint broken down below: • COLOR CONTRASTING. Design for sufficient contrast between the color of the text and the color of the background; Avoid putting a light font color on a light background. • FONTS. Use fonts that are easy to read; and make fonts larger • USE ALT IMAGE TEXT. Make sure the images on your website have descriptive alt tags. Alt tags are used by screen readers, players, and voiceovers to describe elements on a website to users. • ANALYZE SITE LOGIC FLOW. Make sure that forms on your site are labeled properly and make sure that form fields are in a logical tab order to make your site accessible to those who can’t use a mouse. • HEADINGS. Use headings correctly to organize the structure of your content. • LINKS. Give your links unique and descriptive names. • ADD CAPTIONS FOR VIDEO & AUDIO CONTENT. Videos or Audios on your site should be close captioned so that those with hearing disabilities can follow along • CONTENT MANAGEMENT SYSTEM. If you are about to build a new website, choose a content management system that supports accessibility. Common examples include Wordpress, but there are many other options available. POST LAUNCH COMPLIANCE ADA compliance does not end when your new website goes live. When new pages are added and content is edited, this new content needs to remain in compliance. This is accomplished with set guidelines for fonts and colors within the page templates. We also use automated tools to scan new content regularly to ensure compliance. 21707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM QUALITY CONTROL Website quality control is generally referred to as a list of tasks that assist in the launch of a functional and compliant website. These tasks include browser testing, mobile review, ADA confirmation, performance testing, broken link check and more. However, quality control does not stop once the website is launched. Quality control should continue post launch to ensure that your website is always functioning properly. We perform quality control practices using automated tools, manual and visual tests. BROWSER TESTING • Your website will be viewable & responsive on different browsers including Firefox, Safari, Chrome, Opera, & Internet Explorer. • We test to make sure your design layout works in every browser. We also check for consistency in the different elements of the layout. • Planeteria tests all elements of the website like trip planners, calendars, news, links, and search to make sure all they function properly and consistently. • Finally, we will open your website from all operating systems including Windows, Mac OS, Android, Linux, & iOS. MOBILE REVIEW • Cross-test the website on mobile devices using a variety of browsers (Firefox, Safari, Chrome, Opera, Internet Explorer), and operating systems (Windows, Mac OS, Android, Linux, iOS). ADA CONFIRMATION • ADA compliance is embedded in our design and development process, so during quality control, we are confirming compliance of: color contrast, fonts, technical code and image captions. PERFORMANCE TESTING • It is important that page load times are within industry standards. • Meta data, H1 tags, title tags and image alt text will be checked to ensure best exposure on search engines. • All forms will be tested to confirm they are working properly and information is being delivered to the right the City staff member and also a record stored in the CMS database. • All third party tools will be fully activated and confirmed to be working properly. • Planeteria checks for broken links on your website. Broken links can lead to a poor user experience A sound quality control plan ensures a successful launch of the new City website. We complete this comprehensive inspection prior to the launch of all our websites. After website launch our managed maintenance plan ensures on going quality control. 22707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM HOSTING & SECURITY HOSTING We have a partnership with Codero, and Pantheon and offer fully managed hosting solution. We will determine the appropriate hosting configuration to fit your needs (GB Storage, visitors per month, peak traffic availability, bandwidth). This includes Unlimited incoming bandwidth and 99.9% uptime guarantee. SSL Certificate is included. Multi environment set up: live site, staging site and development site. SECURITY & MONITORING • The website will be backed up automatically every night • Website and server are constantly monitored for Malware, intrusions and other incidents on a server level • Firewalls will be deployed to block ports to virtual platforms and web resources • Should a DDoS attack be detected and confirmed, we will provide a mitigation service • This includes Antivirus protection from malware • Staging environment, production environment and live environment CONTENT MANAGEMENT SYSTEM • Roles, permissions and user groups will be created to allow different access levels for different editors • Editors with the same access-level can edit, approve or make changes concurrently  • Two-factor authentication system (if requested) • Change the pre-fix of the databases • Restrict database user privileges • Lock down directories when possible • Remove default admin user and regular review of registered users • Use well-known and trusted plugins and modules • Install security related and monitoring plugins and modules 23707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM MAINTENANCE & TECH SUPPORT POST LAUNCH MAINTENANCE & TECHNICAL SUPPORT WEBSITE MAINTENANCE • Security updates, upgrades and patches for CMS, plugins, modules and third party tools • Automated monitoring tools running 24/7 preventing intrusions and other incidents on a CMS level • We will deploy updates across the platform, including 3rd party apps and modules SUPPORT • We provide phone support (M-F 7 AM to 6 PM PST), online ticketing, and email support. Our ticketing portal can be used for non-emergency issues which allows your staff to open a ticket and track tickets • Client-requested site modifications requiring less than 30 minutes of time (limit: 3 per month as part of the SLA. Limit can be increased upon request.) • Unlimited training as requested by the City SUPPORT TICKET RESPONSE TIMES • All urgent requests are responded to within 2 hours. • High priority requests - one business day • Medium priority requests - two to three business days • Low priority requests - five to seven business days WARRANTY Repair, at no additional charge, of all bugs in code for the lifetime of the site as long as: • The code was not modified by a third-party (client included) • The bug is not due to a change in technology including browser, plugin, and CMS updates • The bug was not caused by the addition of content. SOFTWARE • No licensing fees required • Software Version upgrades during the life cycle of the website • All source code, graphics and any other web content will be the property of the client. 24707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM SECTION THREE: Project Timeline & Training 707.843.3773 SALES@PLANETERIA.COM WWW.PLANETERIA.COM 25707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM WEBSITE DESIGN PROCESS Here is an overview of the project in its seven-phase project plan. We understand timelines overlap, we value flexibility and we are experts at balancing and prioritizing all of your needs. Throughout the lifetime of the project, we will provide deliverables and collect feedback with regular communication and documentation. Weekly meetings will help us stay on track. ROUND OF REVIEW: Each round of review starts with a different versioned deliverable. The client is provided a time period to review the deliverable. Once feedback for the deliverable is posted and provided to the Planeteria team that round of review is closed. BELOW IS A SAMPLE SCHEDULE ESTIMATE: PHASE ONE: DISCOVERY – 4 WEEKS The Discovery Phase lays the foundation of the project by helping further identify the needs of your stakeholders, better define your audience and furthers clarify project goals. I. WEBSITE AUDIT & SITE WALK-THROUGH With the City, Planeteria will conduct a site walk-through led by Planeteria’s Information Architect, will be conducted to review and confirm the site audit findings. During the call, stakeholders will be guided through the existing site section by section to identify functionality needs, assess existing internal website processes, and clarify any remaining items to inform the website strategy. PLANETERIA DELIVERABLE: Site Walk-Through Meeting CITY DELIVERABLE: Creative Brief Questionnaire & Google Analytics Access II. MOODBOARD Planeteria’s web designer will create and present a Moodboard; a board that showcases specific examples of functionality and aesthetic elements from existing websites to demonstrate a vision for potential solutions and further define the goals for the site. PLANETERIA DELIVERABLE: Interactive Moodboard Link CITY DELIVERABLE: Feedback 26707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM PHASE TWO: INFORMATION ARCHITECTURE – 5-6 WEEKS The Information Architecture Phase’s primary function is to streamline your navigation and content for the new sites. I. SITEMAP Based on the findings from the Discovery Phase, the Information Architect will develop a sitemap flowchart to demonstrate your site’s new navigation that clarifies and optimizes your visitors’ user journey. PLANETERIA DELIVERABLE: Interactive Sitemap Link ROUNDS OF FEEDBACK: 2 CITY DELIVERABLE: Feedback & Approval II. WIREFRAMES Wireframes (aka. website blueprints) will be developed to demonstrate page template functionalities and content placement to help determine the site’s basic layout and information flow. PLANETERIA DELIVERABLE: Interactive Wireframe Link VERSIONS: 2 CITY DELIVERABLE: Feedback & Approval PHASE THREE: VISUAL DESIGN 4-5 WEEKS The Visual Design phase establishes the overall design for the sites I. COLORS, TYPOGRAPHY & HOMEPAGE MOCKUPS Based on the moodboard and existing branding, the web designer will produce three potential design directions for the site through the presentation of the homepage design. PLANETERIA DELIVERABLE: Interactive Homepage Design Link ROUNDS OF FEEDBACK: 2 CITY DELIVERABLE: Feedback & Approval II. PAGE TEMPLATE DESIGNS The remainder of the identified page templates will be designed based on the approved site direction. PLANETERIA DELIVERABLE: Interactive Page Type Design Link ROUNDS OF FEEDBACK: 2 CITY DELIVERABLE: Feedback & Approval 27707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM PHASE FOUR: CONTENT & BETA DEVELOPMENT – 10 WEEKS The Content Strategy & Development Phase establishes the strategy for migrating and establishing content for the new sites and developing the beta site. I. CONTENT WORKBOOK Multiple exercises for the City to map existing content migrating from the old site structure to the new website structure, based on the sitemap and wireframes, to better identify what written content stays and needs to be edited and developed. PLANETERIA DELIVERABLE: Content workbook onboarding CITY DELIVERABLE: Content workbook II. CONTENT CURATION The provided content is refined with basic copy editing and applied design principles to ensure that the written content translates into easily readable and digestible information. PLANETERIA DELIVERABLE: Content curation III. BETA Planeteria creates the necessary accounts, sets up GIT (version control), installs plugins, creates a database, modifies CMS based on security best practices, develops the agreed-upon designs and functionalities. A test run development site will be presented to the City, ready for internal review. PLANETERIA DELIVERABLE: Beta presentation CITY DELIVERABLE: Requested items for beta development PHASE FIVE: QUALITY ASSURANCE & LAUNCH- 6 WEEKS Planeteria will conduct internal quality assurance checks in addition to soliciting feedback from the City. I. TRAINING Hands-on training session(s) in the beta environment teaches administrators how to interact with the site’s backend to modify, edit, and upload content. PLANETERIA DELIVERABLE: Initial training CITY DELIVERABLE: List and contact information of training attendees 28707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM II. BROWSER & MOBILE TESTING The site is tested in the following browsers in order to ensure the sites quality across all platforms - IE 11+ (PC), Firefox/ Opera/Safari/Chrome (Mac & PC). The site is tested on popular devices such as the iPhone and Andriod to determine the retention of the sites functionality as well as the correct implementation of the mobile designs. III. INTERNAL QUALITY ASSURANCE The City will review all uploaded site content for accuracy and log any bugs, minor design edits, or functionality issues with our ticketing system as low, medium, or high priority. CITY DELIVERABLE: Bug reports logged & content refinement IV. LAUNCH AND MONITORING Prior to launch all high and medium tickets will be resolved and the site will be ready for public use and viewing. We carefully monitor the site and provide 24 hour support for any issues. PLANETERIA DELIVERABLE: Live site and monitoring of the site. ESTIMATED IMPLEMENTATION PLAN We estimate this project will take approximately 8 months to complete. BELOW IS A SAMPLE SCHEDULE ESTIMATE: Timely client feedback is required to keep the project on track. PHASE I: Discovery M1 M2 M3 M4 M5 PHASE II: Information Arch. PHASE III: Visual Design PHASE V: QA + Launch PHASE IV: Content & Beta M6 M7 M8 29707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM TRAINING Planeteria offers training sessions and materials in a variety of format options for both your initial and ongoing training needs. While our overall solutions are generally consistent from project to project, the administrative details often are specific to the individual project and client needs. TRAINING FORMATS INCLUDE: LIVE & IN-PERSON: BOOT CAMP IN WINE COUNTRY: Planeteria hosts a hands-on training where administrators interact and practice modifying content in a testing environment. For this training session, we invite City staff to our Santa Rosa offices in beautiful wine country for four hours per day, two-day long boot camp. ONSITE: We are also happy to take the training to your offices for hassle-free, in-person learning. LIVE & VIRTUAL: PRIVATE ZOOM: We also offer virtual (online) training using Zoom screencasting and participant management. These training sessions can be requested up to three times per year for new employees or as refreshers. These are recorded and shared on a private YouTube channel. PUBLIC ZOOM: As client interest permits we offer cross-client technical user groups to provide a user community to our clients. SELF-SERVE TRAINING LIBRARIES: INSTRUCTIONAL VIDEOS ON YOUR OWN PRIVATE YOUTUBE CHANNEL: Post training we record and host screen cast tutorials explaining CMS functionality for your reference and training new employees. These are hosted on a private, client-specific YouTube channel. They are generally topic/task specific and much shorter than a whole, initial training. We are happy to add additional videos on specific topics as unique client need arises. Drupal Training Videos: www.planeteria.com/drupal-training/ WordPress Training Videos: www.planeteria.com/wordpress-training/ WRITTEN MANUALS: For clients who prefer written documentation, we are glad to take the same steps broken out in videos and make them into written instructions. • For WordPress clients, we have a solution where these instructions can be accessed, and updated, upon login. 30707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM SECTION FOUR: Case Studies 707.843.3773 SALES@PLANETERIA.COM WWW.PLANETERIA.COM 31707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM MUNICIPAL EXPERIENCE CLACKAMAS COUNTY WWW.CLACKAMAS.US PROJECT DURATION: 9 months YEAR LAUNCHED: May 2019 PROJECT CONTACT: JESSIE KIRK | Web Content Editor jkirk@clackamas.us | 503.742.5916 BACKGROUND Clackamas County is Oregon’s third-most populous county. Since the county’s creation, agriculture, timber, manufacturing, and commerce have been the principal economic activities. THE PROJECT Planeteria was hired for website design and development services for the county’s 2,000+ page website that receives more than 2 million visits per year. With a site over 2,000 pages, the content reorganization was essential. A unique challenge to this project was the County has over 40 different departments and divisions all of which needed unique department pages with an overall look and feel that created uniformity throughout the site but also provides levels of flexibility in what they could post and where. $100,000 cost. THE SOLUTION The solution for Clackamas county required an in depth audit of their immense content. We conducted an audience needs assessment with relevant stakeholders to determine the most essential components for the new website. From there, we created a new site map, wireframes, web style guide (colors/typography), mood-boarding, design mock ups, developed using Drupal CMS, and mobile responsiveness. SERVICES PROVIDED News & events, social media integration, custom calendar integration, procurement, emergency alerts, in-site search functionality, video embedding/streaming, document archive, online forms, department directory, unique department home pages, ADA compliant, Google Analytics, mobile responsive, language translation, ongoing maintenance and hosting. 32707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM EASY ACCESS TO KEY TOOLS AND SERVICES On the home page we wanted to give citizens easy access to the most important information and resources and we wanted to display this information in a stackable format that is both aesthetically pleasing and scales easily for different screen sizes. FEATURED GUIDES Clackamas County has several resource guides to help citizens identify which department they should be connecting with. There is easy access to these guides on the home page of the County website. SYNDICATION OF LATEST NEWS AND UPCOMING EVENTS We believe municipal websites should be a tool that make staff more effective and efficient. One way to achieve this is through content syndication of News & Events. County staff updates News and Events in the CMS and the News articles and calendar Events are syndicated throughout the website with one administrative effort. CASE STUDY: CLACKAMAS COUNTY 33707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM COUNTY EMPLOYEE INTRANET Following the completion of the public facing County website, Planeteria was retained to design and develop the staff facing County intranet. THE SOLUTION The intranet allows county staff to collaborate internally using the same intuitive CMS as the main site and share content between instances to maximize efficiency. This password protected portal will gives county staff access to restricted documents, internal staff newsletters, articles, county internal calendars employee resources, HR documents and more information. SERVICES PROVIDED Planeteria provided a discovery sessions with the different departments to understand the Intranet requirements and expectations. Then we completed wireframing, sitemaping, and mockups for the home page, and several internal pages. The Intranet was then developed in Drupal and was tested on various devices and browsers. The solution includes and API integration with DocHub for synchronized documents and synced with the employee database. The Intranet was be personalized, i.e it can show content on home page (example news/events) based on the department of user and the personal preferences set of the user. Users can also have personalized welcome messages and save personal bookmarks. 34707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM MUNICIPAL EXPERIENCE THE PROJECT In 2016 municipal officials reviewed their website and found several enhancements were required for transparency, civic engagement, and to meet the growing need for digital communications with the community. Planeteria was selected for the full Redesign of the website for the Township of North Brunswick with a service centric design. The scope of the project included interactive forms, expanded online payments, links to the cable studio for live stream, citizen resource center, new procurement portal and resident notifications. Because of a new communications initiative that was accelerated by COVID-19, the project had a quick turn around time. $80,000 project cost. THE SOLUTION Site map, wireframes, web style guide (colors/typography), mood-boarding, mock ups, WordPress CMS, mobile responsive, hosting and managed maintenance. SERVICES PROVIDED News & events, social media integration, custom calendar integration, procurement, emergency alerts, site search functionality, video embedding/streaming, document archive, online forms, ADA compliant, Google Analytics, mobile responsive, language translation, ongoing maintenance and hosting. TOWNSHIP OF NORTH BRUNSWICK WWW.NORTHBRUNSWICKNJ.GOV PROJECT DURATION: 4 months YEAR LAUNCHED: November 2020 PROJECT CONTACT: JUSTINE PROGEBIN jprogebin@northbrunswicknj.gov | 732.247.0922 x 268 BACKGROUND North Brunswick is a township in Middlesex County, New Jersey with a population of approximately 40,000, 38 different departments and nearly 100 services and programs run by the City. 35707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM SERVICES AND PROGRAMS SEARCH It is very important for residents to have easy access to Township services. Because the Township provides so many services and programs it is critical to provide search options and filter options for residents. MEETINGS & EVENTS The goal of the Meeting & Events page is to keep residents and other stakeholders informed on upcoming public meetings and community events. These can be filtered by meeting category and month/year. This tool allows the Township to look up future meeting dates and search for past meetings. CONTACT DIRECTORY Residents have easy access to different departments, mayor, council members and other representatives. PUBLIC NOTICES Providing current news to citizens is very important to municipal organizations. News articles are written like a blog post and are syndicated to the home page and the news page of the website. This allows the website administrator to create and publish content in the websites CMS and the content can be updated throughout the website. We refer to this as data base driven architecture. CASE STUDY: TOWNSHIP OF NORTH BRUNSWICK 36707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM MUNICIPAL EXPERIENCE THE PROJECT The City of Lacey selected Planeteria for a very ambitious project that began with a logo refresh for the Parks & Rec Department and the design of two independent websites for the official City website and the Parks & Rec website. The City museum also required a custom section within the Parks & Rec website to reflect the unique visual style that is different than the Parks & Rec visual style and functionality of the museum. The museum also required a new logo to accompany the new website. The project included extensive research and input from internal and external stakeholders. $100,000 project cost. THE SOLUTION Project questionnaire, audience needs assessment, site map, wireframes, web style guide (colors/typography), mood-boarding, mock ups, WordPress CMS, mobile responsive, hosting and managed maintenance. SERVICES PROVIDED Site search functionality, real time information, video embedding, site admin roles/ permissions, document archive, procurement, utility billing, permits, employment, municipal codes, online forms, news/announcements, social media integration, rotating banners of photos/video, ADA compliant, multilingual and Google Analytics. CITY OF LACEY WWW.CITYOFLACEY.ORG PROJECT DURATION: 18 months YEAR LAUNCHED: April 2022 PROJECT CONTACT: KELLY ADAMS kadams@ci.lacey.wa.us | 360.790.4632 BACKGROUND Lacey is a city in Thurston County, Washington, and is a suburb of Olympia with a population of 42,393. Lacey is a safe, vibrant, and friendly community for all ages. Our residents and visitors enjoy one of the best municipal parks systems around. 37707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM MUNICIPAL EXPERIENCE THE PROJECT The challenge faced during this project was reorganizing content, removing content that was duplicate and eliminating old/ outdated content. To do this, Planeteria interviewed different City departments in order to have a better understanding of their specific needs. A comprehensive site audit was also conducted. During the Discovery Phase of the project, certain applications and functionality were identified as essential: local business directory, online bill pay, live stream City meetings, multi-department calendar creation, social media integration and live local weather. Kentico CMS was selected for its increased security. THE SOLUTION Audience needs assessment, site map, wireframes, web style guide (colors/typography), mood-boarding, mock ups, Kentico CMS, mobile responsive, hosting and managed maintenance. SERVICES PROVIDED News & events, social media integration, custom calendar integration, procurement, emergency alerts, site search functionality, video embedding/streaming, document archive, online forms, ADA compliant, Google Analytics, mobile responsive, language translation, ongoing maintenance and hosting. CITY OF SEBASTOPOL WWW.CI.SEBASTOPOL.CA.US PROJECT DURATION: 7 months YEAR LAUNCHED: 6 months PROJECT CONTACT: Feb 2016 MARY GOURLEY mgourley@cityofsebastopol.org | 707.823.1153 BACKGROUND The City of Sebastopol is a small semi-urban community located in Sonoma County, CA with just over 7,000 residents. In this dynamic community, a small-town vibe blends with an international feel, creating a sophisticated rural atmosphere. 38707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM CASE STUDY THE PROJECT The site’s focus is to better communicate with internal and external customers, including the public, member agencies, investors, media, contractors, water industry leaders and elected officials. The site serves as the primary source of information about the agency and regional water issues. Planeteria Media integrated interactive data and charts about water storage and usage from the present back to mid last century, Google-like predictive search with visual results, customized Google Maps to display current projects, member agency zip code search, and member agency clickable county map. The result is a visually appealing, mobile responsive ADA compliant solution. $100,000 project cost. THE SOLUTION Site map, wireframes, web style guide (colors/typography), mood-boarding, mock ups, WordPress CMS, mobile responsive, hosting and managed maintenance. SERVICES PROVIDED News & events, social media integration, custom calendar integration, procurement, emergency alerts, site search functionality, video embedding/streaming, document archive, -online forms, ADA compliant, Google Analytics, mobile responsive, language translation, ongoing maintenance and hosting. SAN DIEGO COUNTY WATER AUTHORITY WWW.SDCWA.ORG PROJECT DURATION: 8 months YEAR LAUNCHED: March 2021 PROJECT CONTACT: ANDREA MORA amora@sdcwa.org | 858.522.6600 BACKGROUND The San Diego County Water Authority sustains a $245 billion regional economy and the quality of life for 3.3 million residents through a multi-decade water supply diversification plan, major infrastructure investments and forward-thinking policies that promote fiscal and environmental responsibility. 39707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM CASE STUDY THE PROJECT After an in-depth onsite discovery session, information architecture was developed. The website was developed using WordPress CMS. We continue to provide hosting and website maintenance services to Basin Recreation. Much of the same functionality requested in the RFP website is included in the Basin Recreation website and is listed below. $75,000 project cost. THE SOLUTION Stakeholder feedback, site map, wireframes, web style guide (colors/typography), mood- boarding, mock ups, WordPress CMS, mobile responsive, hosting and managed maintenance. SERVICES PROVIDED Site search functionality, real time information, Dash Parks & Rec Software, MindBody fitness class registration, ARC GIS trail mapping, video embedding/streaming, site admin roles/ permissions, document archive, procurement, online forms, news/ announcements, social media integration, rotating banners of photos/video, ADA compliant, multilingual and Google Analytics. BASIN RECREATION DISTRICT WWW.BASINRECREATION.ORG PROJECT DURATION: 8 months YEAR LAUNCHED: November 2017 PROJECT CONTACT: JUSTINE KADZIEL justine@basinrecreation.org | 435.649.1564 x 15 BACKGROUND Basin Recreation manages over 3,000 acres of open space, has built and/or maintains 150 miles of trails and works with Summit County and state and local organizations on planning and conservation issues. They also operate an 87,000-square foot indoor field house facility that serves over 168,000 patrons a year. 40707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM SAMPLE RESPONSIVE/MOBILE DESIGN Below is a sample of responsive design completed for Lacey Parks & Recreation. Our mobile websites are built to respond the device the website is being viewed on by using different design break points. The website is designed for laptops, desktops, horizontal tablets, vertical tablets, horizontal phones and vertical phones. The designs are tested in all formats in the most popular browsers (Chrome, FireFox, Safari, etc). 41707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM REFERENCES TOWNSHIP OF NORTH BRUNSWICK Craig Yetsko | Program Manager cyetsko@northbrunswicknj.gov | 732.247.0922 PROJECT URL: www.northbrunswicknj.gov (Launched Nov 2020) SERVICES: Website design, development, hosting & maintenance “You have done a phenomenal job with all the twists and turns of this project! I know it was tough with the timeline.” CLACKAMAS COUNTY, OR Justine Kadziel | Content Editor jkirk@clackamas.us | 503.742.5916 PROJECT URL: www.clackamas.us (Launched May 2019) SERVICES: Website design & development “There are about 3,000 moving pieces that have to come together in the right order to complete a comprehensive web design project for a large-scale website. Thanks to the wonderful team at Planeteria, all those moving pieces came together on time and on budget and we couldn’t be happier with the end result. SOLANO TRANSPORTATION AUTHORITY Lloyd Nadal | Programs Manager lnadal@sta.ca.gov | 707.399.3319 PROJECT URL: www. sta.ca.gov (Launched March 2019) SERVICES: Website design, development, hosting & maintenance SAN DIEGO COUNTY WATER AUTHORITY Mike Lee | Public Affairs Manager mlee@sdcwa.org | 858.522.6600 PROJECT URL: www.sdcwa.org (Launched March 2021) SERVICES: Website design, development & maintenance “ “ The experience working with Planeteria has been amazing. The team was easy-going, super flexible, and immediately responsive to all our needs. The upgraded site is a huge improvement both for internal and external users. We really appreciated not only the result but the fact that you and your team were so flexible and responsive along the way. Your team provided significant functionality improvements to simplify navigation, integrate Google maps, offer interactive charts, improve the search function and create a mobile-friendly platform. 43707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM SECTION SIX: Professional Services Agreement 707.843.3773 SALES@PLANETERIA.COM WWW.PLANETERIA.COM 44707.843.3773 @PLANETERIA_MEDIASALES@PLANETERIA.COM PLANETERIAWWW.PLANETERIA.COM PROFESSIONAL SERVICES AGREEMENT We do not take any exceptions with Attachment A from the RFP WE BELIEVE our team, our process and our proven outcomes at Planeteria are uniquely aligned with the needs of the City of Lake Elsinore to address your website redesign in meaningful ways that add enduring value for you and the audience you serve. Our team is on standby to get started immediately upon award if we are selected. TYLER COFFIN | Sales Director 110 Stony Point Road, Suite 225, Santa Rosa, California 95401 P: 707.843.3773 E: tyler@planeteria.com THANK YOU CITY OF LAKE ELSINORE WEBSITE REDESIGN