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Home My WebLink AboutItem No. 06 - Amendment No. 2 to On-call Services Agreement with Ak Security Alarm, LLC. for M6)Amendment No. 2 to On-call Services Agreement with Ak Security Alarm, LLC. for Minor Construction and Repair Services. Approve and authorize the City Manager to execute Amendment No. 2 to the Agreement for On-Call Services with AK Security Alarm, LLC. for minor construction and repair services in an amount not to exceed $550,000.00 per fiscal year in such final form as approved by the City Attorney. Page 1 of 2 REPORT TO CITY COUNCIL To:Honorable Mayor and Members of the City Council From:Jason Simpson, City Manager Prepared by:Shannon Buckley, Assistant City Manager Date:July 9, 2024 Subject:Amendment No. 2 to On-call Services Agreement with Ak Security Alarm, LLC. for Minor Construction and Repair Services. Recommendation Approve and authorize the City Manager to execute Amendment No. 2 to the Agreement for On- Call Services with AK Security Alarm, LLC. for minor construction and repair services in an amount not to exceed $550,000.00 per fiscal year in such final form as approved by the City Attorney. Background On August 8, 2022, the City prepared a request for proposals for On-Call minor construction and repair services. On September 13, 2022, the City Council approved an agreement with AK Security Alarm LLC for $405,000.00 ending September 13, 2023, with the option of two 1-year extensions. The City has exercised one of the options by extending the contract to September 13, 2024. On June 11, 2024, the City Council approved Amendment No. 1 with AK Security Alarm, LLC. increasing annual compensation to $450,000.00. This Amendment also changed the terms of the agreement to coincide with the City’s fiscal year-end. Discussion On-Call contracts allow the City to mobilize construction and repair services quickly and efficiently under pre-negotiated terms and conditions. The City may require services due to an urgent matter or because the City is unable to provide or perform those services internally. For a city who needs to engage a general or specific construction and repair service, the benefits of having an on-call contract in place include: •A wide span of technical expertise. •Resource availability and flexibility. •Commitments as needed for services. AK Amendment No. 2 On-Call Page 2 of 2 •Accelerated procurement and authorization. •Independent and objective assessments and proposals. •Validation of resolution-oriented actions. The On-Call minor construction and repair services are essential to maintain city amenities and efficiently construct low-cost minor projects. AK Security and Alarm has provided essential contractor services for various projects around the City. This contract will allow the contractor to perform a variety of on-call communication and electronic data repair and minor construction work. AK Security and Alarm has performed as a contractor and sub-contractor on several large city and agency projects at the Rosetta Canyon Sports Park, Launch Pointe RV Resort, City Hall, The Neighborhood Community Center, The Anchor, and various other city projects. This Amendment ensures continued on-call minor construction and repair services support to immediate operational demands. The sustainment of these essential general requirements provides city-wide minor construction, rehabilitation, and immediate maintenance augmentation of repair services. Fiscal Impact Funds are budgeted in the Fiscal Year 2023-24 Annual Operating Internal Service Budget. Attachments Attachment 1- Amendment No. 2 Exhibit A - Proposal Attachment 2 - Amendment No. 1 Attachment 3 - Original Agreement Administrative Services AMENDMENT NO. 2 TO AGREEMENT FOR ON-CALL SERVICES AK Security Alarm, LLC. ON-CALL SERVICES This Amendment No. 2 to Agreement for Contractor Services is made and entered into as of 7/9/2024, by and between the City of Lake Elsinore, a municipal corporation (“City), and AK Security Alarm, LLC., a limited liability company (“Contractor”). RECITALS A. The City and Contractor have entered into that certain Agreement for On-Call Services dated as of 9/13/2022, (the “Original Agreement”). Except as otherwise defined herein, all capitalized terms used herein shall have the meanings set forth for such terms in the Original Agreement. B. The Original Agreement provided for compensation to Contractor in an amount of four hundred five thousand dollars ($405,000.00). C. The Original Agreement had a term of one year with two one-year renewal options, commencing on 9/13/22 and ending on 9/12/23. D. Amendment No. 1 dated June 11, 2024, increased annual compensation by an additional $45,000.00 for a not to exceed compensation amount of $450,000.00 per fiscal year. E. The parties now desire to amend the term and increase the payment for such services as set forth in this Amendment No 2. NOW, THEREFORE, in consideration of the mutual covenants and conditions set forth herein, City and Contractor agree as follows: 1. Section 3, Compensation, of the Original Agreement is hereby amended to read in its entirety as follows: Compensation to be paid to Contractor shall be in accordance with the fees set forth in Contractor’s Proposal (referenced collectively as Exhibit A-1 Amendment No. 2), which is attached hereto and incorporated herein by reference. In no event shall Contractor’s annual compensation related to Exhibit A-1 exceed five hundred fifty thousand dollars and no cents ($550,000.00) without additional written authorization from the City. Notwithstanding any provision of Contractor’s Proposal to the contrary, out of pocket expenses set forth in Exhibit A shall be reimbursed at cost without an inflator or administrative charge. Payment by City under this Agreement shall not be deemed a waiver of defects, even if such defects were known to the City at the time of payment. 2. Except for the changes specifically set forth herein, all other terms and conditions of the Original Agreement shall remain in full force and effect. IN WITNESS WHEREOF, the parties have caused this Amendment No. 2 to be executed on the respective dates set forth below. “CITY” CITY OF LAKE ELSINORE, a municipal corporation “CONTRACTOR” AK Security Alarm, LLC. City Manager Date: Oscar Gomez, Owner Date: __ ATTEST: City Clerk APPROVED AS TO FORM: City Attorney Assistant City Manager Attachments: Exhibit A-1 – Contractor’s Proposal EXHIBIT A CONTRACTOR’S PROPOSAL [ATTACHED] 1 COVER LETTER AK Security Alarm LLC is pleased to present this proposal to the City of Lake Elsinore for a complete, turn-key, security maintenance program. AK Security Alarm LLC specializes in the design, installation, integration, and service of Security and ﬁre alarm systems, and we also focus on Access Control systems and Closed-Circuit TV (CCTV) camera surveillance systems for residential and commercial applications. AK Security Alarm LLC can provide you with a solution for your security system requirement from a single-family home to larger estates or apartment complexes, or small business to a larger industrial facility. We have a solution for your needs. Through our partner operations, AK Security Alarm LLC can reach out and help protect customers in locations that might otherwise be unavailable. CORPORATE OFFICE INFORMATION: AK Security Alarm LLC I Riverside 11521 Trailrun Court Riverside, CA 92505 Email: info@aksecurityalarm.net Phone: 1 (951) 395-0006 Https://aksecurityalarm.net/ Licenses: •Alarm: ACO07848 •CIO: 1005318 AK Security Alarm LLC is uniquely qualiﬁed to provide your Contractor Services Agreement Citywide Advanced Security, Surveillance, and Communication Systems at the City of Lake Elsinore. AK Security Alarm LLC is well positioned to service the City of Lake Elsinore with our own team of dedicated technical resources, including an extensive vehicle ﬂeet, based locally out of our Riverside and other local ofﬁces. Authorized Signers: _______________ Oscar Gomez Owner 2 PERSONNEL MANAGEMENT CONTACT The Account Executive is responsible for all business communicating regarding the service contract and additional related projects. The Account Executive will communicate directly with the customer to ensure the deal is being executed to plan. Oscar Gomez Owner (951) 395-0006 SITE AND PROJECT MANAGER The project manager is responsible for the overall performance and execution of AK Security Alarm LLC scope of work throughout the contract. The Project Manager focuses on all aspects of project performance, especially those that relate to resource planning and scheduling, communication, customer satisfaction, and quality assurance. • Serves as primary communication interface on project related matters. • Coordinates the development of documentation to support and maintain the City's Networking. • Schedules any activities in concert with the overall schedule. • Change management and control of services as needed. • Resolves contractual issues. OPERATIONS SERVICE MANAGER The Service Manager is responsible for the overall performance and execution of the contracted services. The service manager becomes hour point of contact after initial implementation and fully transition into service delivery. RESOURCES BIO Oscar Gomez - Project Manager, Technician C10 Certiﬁed (951) 395-0006 Oscar has over nineteen years of experience with integrated security and networking systems, including experience with engineering, programming, and commissioning of CCTV, ALPR, Access Control systems, and cabling data center. Oscar has extensive experience designing, installing, and managing electrical/video security solutions with our local government sector, including the cities of the City of Laguna Hills. Oscar is a certiﬁed C10 Electrician, access control, CCTV, and alarm platforms. Oscar possesses extensive experience in the following speciﬁc systems issues weekly status reporting. AXIS SelectDNA Arecont Vision Exacq 3 QNAP Single PH Three PH FireLight DSC KanTech Honeywell QSC Silentnight Alberto Hernandez - Operations Service Manager 1 (310) 936-0391 Alberto has over seventeen years of experience with security and networking systems, including experience programming and commissioning CCTV and Access Control systems and cabling data center. Alberto possesses extensive experience in the following speciﬁc systems: • Axis • Arecont Vision • QNAP • Firelight • Kantech • SilentKnight • Exacq • Honeywell • DSC • QSC 4 SCOPE OF WORK The scope of work is to provide the City of Lake Elsinore a full-service maintenance for Citywide Advanced Security, Surveillance, and Communication Systems. Maintenance services is 24 hour-a-day, 7 day-a-week. The scope of work ensures continued services in support of day-to-day operations, system maintenance, stafﬁng training, immediate operational demands and new Citywide capital projects assessments. AK Security Alarm staff is focused on preventive maintenance by stafﬁng highly capable engineers in security, surveillance, network, ﬁre systems to provide endless security perseverance tailored to the City's precise needs and prevent incidents from happening. PROPOSED STAFFING MODEL • Oscar Gomez, Project Director/Architect • Alberto Hernandez, Operations Supervisor ACTIVITES • Detailed Maintenance activities can be found in Section A. GENERAL SERVICE • Implement and maintain a detailed inventory master of all Citywide equipment • UPS/UPC Maintenance SECURITY/ SURELANCE • Annual Penetration testing for Security and Surveillance • Installation and Maintenance o Firmware upgrade o Adjusting focusing of cameras o Cleaning of cameras o Total Connect cloud service maintenance • Maintenance and Part Replacement o Window/Door sensor o Motion detectors o Glass breaks o Keypads o Horn and strobes o Systems batteries o Wiring o Zone expanders 5 o Wireless contacts o Panic buttons (wired and hardware) CAMERAS • Installation and Maintenance o Axis cameras o Software/Firmware updates • Labor for parts replacement as needed (does not include parts) ACCESS CONTROLS Installation and Maintenance AUDIO VISUAL Installation and Maintenance COMMUNICATION SYSTEMS AND INFRASTRUCTURE • Installation and Maintenance o Cell and communication o Servers o Networking o Wireless access points o Launch points FIRE SYSTEMS Installation and Maintenance CURRENT MAINTENANCE LOCATION • City Hall City of Lake Elsinore Cultural Center • Dream Neighborhood Center Historical Museum • Lake Community Center Launch Pointe Clubhouse • Lunch Pointe Main Building/Shop McVicker Canyon Park Surveillance Mobile Unit • Planet Youth • The Anchor • Senior Center • Public Works Yard o New Adm in building o Old Admin building o Shop • Parks o Rosetta Park § Admin Building 6 §Shop §Snack Bar o Canyon Hills Community Park o Swick Matick Park o Summerly Community Park o McVicker Park o Lakepoint Park o Machado Park o Alberhill Park o Channel Walk o Christensen Community Park o City Park o Creekside Park o Lincoln Street Park o Linear Park o Oak Tree Park o Rosetta Canyon Sports Park o Serenity Park o Summerhill Park o Summerlake Park o Tuscany Hills Park o Yarborough Park o Boys & Girls Clubhouse at Alberhill Park o Cultural Center o Lake Community Center o Senior Activity Center o Youth Opportunity Center e e - • Section A AK Security Alarm LLC -Surveillance and Communication System Preventive Maintenance Supporting City's Security and Fire for designated locations Category Description Schedule Areas for Improvements Equipment Manage Equipment inventory Daily Management Active Directory Check for inactive user & computer accounts associated Monthly with Security, Alarm, and Fire System Active Directory Validate Group Policies IT Security Team -Check settings, Quarterly authorizations, OU Structure Hardware Warranty -Check on all equipment associated to Security, Annually Alarm, and Fire System Critical Equipment Hardware Generator -Test Generator Bi-annually Hardware Q-NAP SAN -Check firmware for controller and hard drives Bi-annually City to consider cloud redundant storage Hardware Server: Check BIOS settings (i.e. Time & Date) Bi-annually Hardware Server: Check for new firmware/bias Bi-annually Hardware Cloud Services: Check Resource Consumption Daily . Hardware Server/SAN/Networking: Physically check all equipment Daily Hardware Switch -Check fans and power supplies Daily Hardware SAN -Check Volume Usage (thin provisioned) Monthly Hardware UPS -Check Voltage, Utilization, Temp, Humidity, Batteries Monthly Hardware Switches: Check Firmware Quarterly Hardware Firewall Maintenance N/A Responsibility of the City's IT Networking VPN: Check Utilization, Latency & Packet Loss Monthly 7 ·-Networking Load Balancers/Application -Check Firmware & Policies Quarterly Networking Spam/Web Filter -Check Firmware & Policies Quarterly Networking WAN (WiFi): Check Utilization, Latency & Packet Loss Weekly OS/Software Change Local Admin Password Bi-annually OS/Software SSL Certificates -Check expiration dates Bi-annually OS/Software Check Backups and Replication Daily City to consider cloud redundant storage OS/Software Antivirus maintenance Daily OS/Software Check Windows Services Daily OS/Software Check Application & System Event Logs Monthly OS/Software Check Server CPU, Memory, Disk & Network Utilization Monthly OS/Software Delete Temp Files (Windows & Users Temp locations) Monthly OS/Software End Point Protection -Check for inactive computer Monthly membership OS/Software Endpoint Protection -Run Clean up Tools if applicable Monthly OS/Software Run Windows Updates Monthly OS/Software Update Software (i.e. Adobe Reader, Flash, Java) Monthly OS/Software Windows Logs -Check (C:\Windows\Logs) especially CBS Monthly OS/Software Check File Shares/Permissions Quarterly OS/Software Backups -Test, Perform VM restore in sandbox environment Weekly if applicable Security End Point Protection -Check Policies & Scan Schedule Monthly Security Security Logs -Check for brute force/unauthorized access Monthly 8 e e e e e e e e e e e e e Security Check Domain User Password Policy Security Review Firewall Polices (i.e. NAT and Access Rules) Security Review Security Group Memberships Security End Point Protection -Check Dashboard and Logs Security Security Equipment Batteries Security Schedule tests Security Clean Alarm Security Check for System Status Updates Security Keep Sensors Clear of Dust and Debris Security Perform Regular Communication and Sensor Testing Security Inspect sensors Security Do a perimeter check Security Check security lights and porch lights Security Check batteries in wireless sensors Security Check batteries in remotes Security Check batteries in smoke/CO detectors Security Check batteries on door panels Access Controls User requests Access Controls Security Logs -Check for brute force/unauthorized access Access Controls Equipment testing Quarterly Quarterly City to provide Quarterly Weekly Daily Monthly Monthly Daily Daily Weekly Weekly Monthly Monthly City to address lighting issues identified Weekly Weekly Weekly Weekly Daily Monthly Monthly 9 Access Controls UPS -Check Voltage, Utilization, Temp, Humidity, Batteries Daily Audio Visual Testing firmware Daily Audio Visual Testing sound (microphone, cameras, TVs, Executive Daily conference rooms) Audio Visual System logs and configuration changes Daily Audio Visual Lighting controls review Daily Audio Visual Check equipment before meetings (speakers, microphones) Daily Fire Fire detection devices placed in areas with heavy exposure Weekly to dust, smoke or grease are often triggered accidentally, making them seem unreliable Fire Schedule tests of smoke detectors and fire Alarm Monthly Fire Check how many detectors for the size and layout of a Quarterly building to ensure they are appropriate for their use e Fire Running weekly alarm system tests if possible Weekly Fire Notifications to impacted resources of fire test Weekly Fire Checking the batteries in all fire detectors and smoke Alarm Weekly Fire Checking visual displays on the fire alarm panel Monthly Fire Update and test the function of the system and determine Quarterly any possible methods strengthening or streamlining the integration of fire systems Fire Reviewing fire detection device and alarm system service Monthly records to ensure that all systems meet current requirements and are fully compliant with NFPA regulations Fire Testing all voice alarm systems Monthly Fire Testing in-building fire emergency voice/alarm Quarterly communications Fire Testing the fuses and transmitters on the control equipment Quarterly for your monitored systems Fire Follow up. Ensure that fire departments are properly Annually receiving notifications when fire Alarm sound Fire Schedule Annual Fire System Inspections Annually 10 AK Security Alarm Invoice Bill To:City Of Lake Elsinore jjensen@lake-elsinore.org City of Lake Elsinore 130 S MAIN ST Lake Elsinore, CA 92530 (951) 757-1444 Invoice No:10100506 Date:05/27/2024 Terms:NET 0 Due Date:05/27/2024 Ship To:City of Lake Elsinore 130 S MAIN ST Lake Elsinore, CA 92530 Tracking No Ship Via FOB Code Description Quantity Rate s Amount MAINTENANCES SERVICES AGREEMENT SURVEILLANCES AND COMMUNICATION PREVENTIVE MAINTENANCES 1 $8,333.34 0% $8,333.34 Labor Subtotal $8,333.34 Subtotal $8,333.34 s 0%$0.00 Shipping $0.00 Total $8,333.34 INVOICE11521 Trailrun Ct Riverside, CA, 92505 oscar@aksecurityalarm.org aksecurityalarm.net (951) 482-9526 ACO 7848 LIC# 1005318 FIRE ALARM SYSTEMS AMENDMENT NO. 1 TO AGREEMENT FOR ON-CALL SERVICES AK Security Alarm, LLC. ON-CALL SERVICES This Amendment No. 1 to Agreement for Contractor Services is made and entered into as of 6/11/2024, by and between the City of Lake Elsinore, a municipal corporation (“City), and AK Security Alarm, LLC., a limited liability company (“Contractor”). RECITALS A. The City and Contractor have entered into that certain Agreement for On-Call Services dated as of 9/13/2022, (the “Original Agreement”). Except as otherwise defined herein, all capitalized terms used herein shall have the meanings set forth for such terms in the Original Agreement. B. The Original Agreement provided for compensation to Contractor in an amount of four hundred five thousand dollars ($405,000.00). C. The Original Agreement had a term of one year with two one-year renewal options, commencing on 9/13/22 and ending on 9/12/23. D. The parties now desire to amend the term and increase the payment for such services as set forth in this Amendment No 1. NOW, THEREFORE, in consideration of the mutual covenants and conditions set forth herein, City and Contractor agree as follows: 1. Section 2, Term, of the Original Agreement is hereby amended to read in its entirety as follows: Unless earlier terminated as provided elsewhere in this Agreement, this Agreement shall continue in full force and effect for a period commencing on September 13, 2022 and ending June 30, 2024. The City may, at its sole discretion, extend the term of this Agreement on a 12-month basis not to exceed 2 additional twelve (12) month renewal terms by giving written notice thereof to Contractor not less than thirty (30) days before the end of the contract term, such notice to be exercised by the City Manager. Contractor hereby agrees and acknowledges that any and all work or services performed pursuant to this Agreement shall be based upon the issuance of a Task/Work Order by the City. Contractor acknowledges that it is not guaranteed any minimum or specific amount of work or services as all work or services shall be authorized through a Task/Work Order issued by the City. 2. Section 3, Compensation, of the Original Agreement is hereby amended to read in its entirety as follows: Compensation to be paid to Contractor shall be in accordance with the fees set forth in Contractor’s Proposal (Exhibit A), which is attached hereto and incorporated herein by reference. In no event shall Contractor’s annual compensation exceed four hundred fifty thousand dollars and no cents ($450,000.00) without additional written authorization from the City. Notwithstanding any provision of Contractor’s Proposal to the contrary, out of pocket expenses set forth in Exhibit A shall be reimbursed at cost without an inflator or administrative charge. Payment by City under this Agreement shall not be deemed a waiver of defects, even if such defects were known to the City at the time of payment. 3. Except for the changes specifically set forth herein, all other terms and conditions of the Original Agreement shall remain in full force and effect. IN WITNESS WHEREOF, the parties have caused this Amendment No. 1 to be executed on the respective dates set forth below. “CITY” CITY OF LAKE ELSINORE, a municipal corporation “CONTRACTOR” AK Security Alarm, LLC. City Manager Date: Oscar Gomez, Owner Date: __ ATTEST: City Clerk APPROVED AS TO FORM: City Attorney Assistant City Manager Attachments: Exhibit A – Contractor’s Proposal EXHIBIT A CONTRACTOR’S PROPOSAL [ATTACHED]