HomeMy WebLinkAboutJive Communications Agreement for Purchase, Installation, Hardware & Service 6-11-14CITY OE
LADE LSIHOR -E
M DREAM EXTREME
M
June 11, 2014
Jive Communications, Inc.
Attn: David DeLuce
1275 West 1600 North Suite 100
Orem, UT 84057
RE: Agreement for Purchase and Installation of Unified Communications
System Hardware and Service
Dear Mr. DeLuce:
Enclosed please find the fully executed copy of the Agreement for your files. Please do
not hesitate to give this office a call should you have any questions.
Si cerely,
Virgin Blo
mg
City CI
Enclosures
cc: Administrative Services Department
951.674.3124
130 S. MAIN STREET
LAKE ELSINORE, CA 92530
W W W. LAKE- E LS I NO RE.ORG
AGREEMENT FOR PURCHASE AND INSTALLATION OF UNIFIED
COMMUNICATIONS SYSTEM HARDWARE AND SERVICE
This Agreement for Purchase and Installation of a Unified Communications
Systems (the "Agreement ") is made and entered into as of the 15th day of May, 2014,
by and between the City of Lake Elsinore, a municipal corporation ( "City ") and Jive
Communications, a Unified Communications Provider ( "Consultant ").
RECITALS
A. City desires to retain Consultant to perform Unified Communication
services in the City and Consultant desires to provide such professional services and
related work as set forth in this Agreement.
B. Consultant possesses the skill, experience, ability, background,
certification and knowledge to perform the services described in this Agreement on the
terms and conditions described herein.
AGREEMENT
1. Scope of Services. Consultant shall perform the services described on
Exhibit A which is attached hereto and incorporated herein by reference. Consultant
shall provide said services at the time, place, and in the manner specified in Exhibit A,
subject to the direction of the City through its staff that it may provide from time to time.
2. Time of Performance. The services of Consultant are to commence upon
execution of this Agreement and shall continue until the earlier of completion in
accordance with the schedule set forth in the Scope of Work (Exhibit A)] or for a period
of one year. Professional services as described in Exhibit A may be extended at the
discretion of the City on an annual basis for a total of three (3) years.
3. Compensation. Compensation to be paid to Consultant shall be in
accordance with the Schedule of Charges set forth in Exhibit B, which is attached
hereto and incorporated herein by reference. In no event shall Consultant's
compensation exceed:
A) $45,000.00 for hardware purchase and installation (one -time charges); or
B) $24,000 per year for service (monthly charges);
without express written authorization from the City. Expenses set forth in Exhibit B shall
be reimbursed at cost without an inflator or administrative charge; provided however
that approved subconsultants listed in Exhibit D may be billed at cost plus 10 %.
Payment by City under this Agreement shall not be deemed a waiver of defects, even if
such defects were known to the City at the time of payment.
4. Method of Payment. Consultant shall submit monthly billings to City
describing the work performed during the preceding month. Consultant's bills shall be
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segregated by project task, if applicable, such that the City receives a separate
accounting for work done on each individual task for which Consultant provides
services. Consultant's bills shall include a brief description of the services performed,
the date the services were performed, the number of hours spent and by whom, and a
description of any reimbursable expenditures. City shall pay Consultant no later than
30 days after receipt of the monthly invoice by City staff, unless the City has a dispute
with the invoice. When payments made by City equal 90% of the maximum fee
provided for in this Agreement, no further payments shall be made until the final work
under this Agreement has been accepted by City.
5. Extra Work. At any time during the term of this Agreement, City may
request that Consultant perform Extra Work. As used herein, "Extra Work" means any
work which is determined by City to be necessary for the proper completion of the
Project, but which the parties did not reasonably anticipate would be necessary at the
execution of this Agreement. Consultant shall not perform, nor be compensated for,
Extra Work without written authorization from City. Extra work will be invoiced
separately from services performed in accordance with the Scope of Services.
6. Termination. This Agreement may be terminated by the City immediately
for cause or by either party without cause upon thirty (30) days' written notice of
termination. Upon termination, Consultant shall be entitled to compensation for services
performed up to the effective date of termination.
7. Ownership of Documents. All plans, studies, documents and other
writings prepared by and for Consultant, its officers, employees and agents and
subcontractors in the course of implementing this Agreement, except working notepad
internal documents, shall become the property of the City upon payment to Consultant
for such work, and the City shall have the sole right to use such materials in its
discretion without further compensation to Consultant or to any other party. Consultant
shall, at Consultant's expense, provide such reports, plans, studies, documents and
other writings to City upon written request. City acknowledges that any use of such
materials in a manner beyond the intended purpose as set forth herein shall be at the
sole risk of the City. City further agrees to defend, indemnify and hold harmless
Consultant, its officers, officials, agents, employees and volunteers from any claims,
demands, actions, losses, damages, injuries, and liability, direct or indirect (including
any and all costs and expenses in connection therein), arising out of the City's use of
such materials in a manner beyond the intended purpose as set forth herein.
a. Licensing of Intellectual Property. This Agreement creates a
nonexclusive and perpetual license for City to copy, use, modify, reuse, or sublicense
any and all copyrights, designs, and other intellectual property embodied in plans,
specifications, studies, drawings, estimates, and other documents or works of
authorship fixed in any tangible medium of expression, including but not limited to,
physical drawings or data magnetically or otherwise recorded on computer diskettes,
which are prepared or caused to be prepared by Consultant under this Agreement
Documents & Data "). Consultant shall require that all subcontractors agree in writing
that City is granted a nonexclusive and perpetual license for any Documents & Data the
subcontractor prepares under this Agreement. Consultant represents and warrants that
Consultant has the legal right to license any and all Documents & Data. Consultant
makes no such representation and warranty in regard to Documents & Data which were
prepared by design professionals other than Consultant or provided to Consultant by
the City. City shall not be limited in any way in its use of the Documents & Data at any
time, provided that any such use not within the purposes intended by this Agreement
shall be at City's sole risk.
b. Confidentiality. All ideas, memoranda, specifications, plans,
procedures, drawings, descriptions, computer program data, input record data, written
information, and other Documents & Data specific to City either created by or provided
to Consultant in connection with the performance of this Agreement shall be held
confidential by Consultant. Such materials shall not, without the prior written consent of
City, be used by Consultant for any purposes other than the performance of the
services under this Agreement. Nor shall such materials be disclosed to any person or
entity not connected with the performance of the services under this Agreement.
Nothing furnished to Consultant which is otherwise known to Consultant or is generally
known, or has become known, to the related industry shall be deemed confidential.
Consultant shall not use City's name or insignia, photographs relating to project for
which Consultant's services are rendered, or any publicity pertaining to the Consultant's
services under this Agreement in any magazine, trade paper, newspaper, television or
radio production or other similar medium without the prior written consent of City.
8. Consultant's Books and Records.
a. Consultant shall maintain any and all ledgers, books of account,
invoices, vouchers, canceled checks, and other records or documents evidencing or
relating to charges for services, or expenditures and disbursements charged to City for
a minimum period of three (3) years, or for any longer period required by law, from the
date of final payment to Consultant to this Agreement.
b. Consultant shall maintain all documents and records which
demonstrate performance under this Agreement for a minimum period of three (3)
years, or for any longer period required by law, from the date of termination or
completion of this Agreement.
C. Any records or documents required to be maintained pursuant to
this Agreement shall be made available for inspection or audit, at any time during
regular business hours, upon written request by the City Manager, City Attorney, City
Auditor or a designated representative of these officers. Copies of such documents
shall be provided to the City for inspection at City Hall when it is practical to do so.
Otherwise, unless an alternative is mutually agreed upon, the records shall be available
at Consultant's address indicated for receipt of notices in this Agreement.
d. Where City has reason to believe that such records or documents
may be lost or discarded due to dissolution, disbandment or termination of Consultant's
business, City may, by written request by any of the above -named officers, require that
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custody of the records be given to the City and that the records and documents be
maintained in City Hall. Access to such records and documents shall be granted to any
party authorized by Consultant, Consultant's representatives, or Consultant's
successor -in- interest.
9. Independent Contractor. It is understood that Consultant, in the
performance of the work and services agreed to be performed, shall act as and be an
independent contractor and shall not act as an agent or employee of the City.
Consultant shall obtain no rights to retirement benefits or other benefits which accrue to
City's employees, and Consultant hereby expressly waives any claim it may have to any
such rights.
10. Interests of Consultant. Consultant (including principals, associates and
professional employees) covenants and represents that it does not now have any
investment or interest in real property and shall not acquire any interest, direct or
indirect, in the area covered by this Agreement or any other source of income, interest
in real property or investment which would be affected in any manner or degree by the
performance of Consultant's services hereunder. Consultant further covenants and
represents that in the performance of its duties hereunder no person having any such
interest shall perform any services under this Agreement.
Consultant is not a designated employee within the meaning of the Political Reform Act
because Consultant:
a. will conduct research and arrive at conclusions with respect to
his /her rendition of information, advice, recommendation or counsel independent of the
control and direction of the City or of any City official, other than normal agreement
monitoring; and
b. Possesses no authority with respect to any City decision beyond
rendition of information, advice, recommendation or counsel. (FPPC Reg. 18700(a)(2).)
11. Professional Ability of Consultant. City has relied upon the professional
training and ability of Consultant to perform the services hereunder as a material
inducement to enter into this Agreement. Consultant shall therefore provide properly
skilled professional and technical personnel to perform all services under this
Agreement. All work performed by Consultant under this Agreement shall be in
accordance with applicable legal requirements and shall meet the standard of quality
ordinarily to be expected of competent professionals in Consultant's field of expertise.
12. Compliance with Laws. Consultant shall use the standard of care in its
profession to comply with all applicable federal, state and local laws, codes, ordinances
and regulations.
13. Licenses. Consultant represents and warrants to City that it has the
licenses, permits, qualifications, insurance and approvals of whatsoever nature which
are legally required of Consultant to practice its profession. Consultant represents and
warrants to City that Consultant shall, at its sole cost and expense, keep in effect or
obtain at all times during the term of this Agreement, any licenses, permits, insurance
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and approvals which are legally required of Consultant to practice its profession.
Consultant shall maintain a City of Lake Elsinore business license.
14. Indemnity.
a) The City hereby acknowledges that VoIP services are not fail -safe,
and are not intended for use in situations where fail -safe operation is critical or where
failure could lead to severe injury to businesses, people, or property.
b) Consultant agrees to defend, indemnify and hold harmless the City, its
officers, officials, agents, employees and volunteers from and against any and all
claims, demands, actions, losses, damages, injuries, and liability, direct or indirect
including any and all costs and expenses in connection therein), arising out of the
performance of this Agreement or its failure to comply with any of its obligations
contained in this Agreement, except for any such claim arising out of the sole
negligence or willful misconduct of the City, its officers, agents, employees or
volunteers. Notwithstanding the foregoing, in no event will Consultant, its officers,
directors, employees, affiliates or agents or any other service provider who furnishes
services or equipment to the City in connection to the monthly service component of
this Agreement be liable for any direct, incidental, indirect, special, punitive, exemplary,
compensatory, or consequential damages, or for any other damages, including but not
limited to personal injury, wrongful death, property damage, loss of data, loss of
revenue or profits, or damages arising out of or in connection with the use or inability to
use the phone service or with the failure of equipment (except to the extent that such
equipment is covered pursuant to the Consultant's and /or the manufacturer's
warranty)„ including inability to access emergency service personnel through the 911
dialing service or to obtain emergency help.
15. Insurance Requirements.
a. Insurance. Consultant, at Consultant's own cost and expense,
shall procure and maintain, for the duration of the contract, the following insurance
policies.
i. Workers' Compensation Coverage. Consultant shall
maintain Workers' Compensation Insurance and Employer's Liability Insurance
for his /her employees in accordance with the laws of the State of California. In
addition, Consultant shall require each subcontractor to similarly maintain
Workers' Compensation Insurance and Employer's Liability Insurance in
accordance with the laws of the State of California for all of the subcontractor's
employees. Any notice of cancellation or non - renewal of all Workers'
Compensation policies must be received by the City at least thirty (30) days prior
to such change. The insurer shall agree to waive all rights of subrogation against
City, its officers, agents, employees and volunteers for losses arising from work
performed by Consultant for City. In the event that Consultant is exempt from
Worker's Compensation Insurance and Employer's Liability Insurance for his /her
employees in accordance with the laws of the State of California, Consultant
shall complete and submit to the City a Certificate of Exemption from Workers
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Compensation Insurance in the form attached hereto as Exhibit C
ii. General Liability Coverage. Consultant shall maintain
commercial general liability insurance in an amount not less than one million
dollars ($1,000,000) per occurrence for bodily injury, personal injury and property
damage. If a commercial general liability insurance form or other form with a
general aggregate limit is used, either the general aggregate limit shall apply
separately to the work to be performed under this Agreement or the general
aggregate limit shall be at least twice the required occurrence limit.
iii. Automobile Liability Coverage. Consultant shall maintain
automobile liability insurance covering bodily injury and property damage for all
activities of the Consultant arising out of or in connection with the work to be
performed under this Agreement, including coverage for owned, hired and non -
owned vehicles, in an amount of not less than one million dollars ($1,000,000)
combined single limit for each occurrence.
iv. Professional Liability Coverage. Consultant shall maintain
professional errors and omissions liability insurance for protection against claims
alleging negligent acts, errors or omissions which may arise from Consultant's
operations under this Agreement, whether such operations by the Consultant or
by its employees, subcontractors, or sub consultants. The amount of this
insurance shall not be less than one million dollars ($1,000,000) on a claims -
made annual aggregate basis, or a combined single limit per occurrence basis.
b. Endorsements. Each general liability and automobile liability insurance
policy shall be with insurers possessing a Best's rating of no less than A:VII and
shall be endorsed with the following specific language:
i. The City, its elected or appointed officers, officials, employees,
agents and volunteers are to be covered as additional insured with respect to
liability arising out of work performed by or on behalf of the Consultant, including
materials, parts or equipment furnished in connection with such work or
operations.
ii. This policy shall be considered primary insurance as respects the
City, its elected or appointed officers, officials, employees, agents and
volunteers. Any insurance maintained by the City, including any self- insured
retention the City may have, shall be considered excess insurance only and shall
not contribute with it.
iii. This insurance shall act for each insured and additional insured as
though a separate policy had been written for each, except with respect to the
limits of liability of the insuring company.
iv. The insurer waives all rights of subrogation against the City, its
elected or appointed officers, officials, employees or agents.
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V. Any failure to comply with reporting provisions of the policies shall
not affect coverage provided to the City, its elected or appointed officers, officials,
employees, agents or volunteers.
vi. The insurance provided by this Policy shall not be suspended,
voided, canceled, or reduced in coverage or in limits except after thirty (30) days
written notice has been received by the City.
C. Deductibles and Self- Insured Retentions. Any deductibles or self- insured
retentions must be declared to and approved by the City. At the City's option,
Consultant shall demonstrate financial capability for payment of such deductibles or
self- insured retentions.
d. Certificates of Insurance. Consultant shall provide certificates of
insurance with original endorsements to City as evidence of the insurance coverage
required herein. Certificates of such insurance shall be filed with the City on or before
commencement of performance of this Agreement. Current certification of insurance,
shall be kept on file with the City at all times during the term of this Agreement.
16. Notices. Any notice required to be given under this Agreement shall be in
writing and either served personally or sent prepaid, first class mail. Any such notice
shall be addressed to the other party at the address set forth below. Notice shall be
deemed communicated within 48 hours from the time of mailing if mailed as provided in
this section.
If to City: City of Lake Elsinore
Attn- Grant Yates
130 South Main Street
Lake Elsinore, CA 92530
If to Consultant: Jive Communications, Inc.
Attn: David DeLuce
1275 West 1600 North Suite 100
Orem, UT 84057
17. Entire Agreement. This Agreement constitutes the complete and
exclusive statement of Agreement between the City and Consultant. All prior written and
oral communications, including correspondence, drafts, memoranda, and
representations, are superseded in total by this Agreement.
18. Amendments. This Agreement may be modified or amended only by a
written document executed by both Consultant and City and approved as to form by the
City Attorney.
19. Assignment and Subcontracting. The parties recognize that a substantial
inducement to City for entering into this Agreement is the professional reputation,
experience and competence of Consultant and the subcontractors listed in Exhibit D.
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Consultant shall be fully responsible to City for all acts or omissions of any
subcontractors. Assignments of any or all rights, duties or obligations of the Consultant
under this Agreement will be permitted only with the express consent of the City.
Consultant shall not subcontract any portion of the work to be performed under this
Agreement except as provided in Exhibit D without the written authorization of the City.
If City consents to such subcontract, Consultant shall be fully responsible to City for all
acts or omissions of those subcontractors. Nothing in this Agreement shall create any
contractual relationship between City and any subcontractor nor shall it create any
obligation on the part of the City to pay or to see to the payment of any monies due to
any such subcontractor other than as otherwise is required by law.
20. Waiver. Waiver of a breach or default under this Agreement shall not
constitute a continuing waiver of a subsequent breach of the same or any other
provision under this Agreement.
21. Severability. If any term or portion of this Agreement is held to be invalid,
illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining
provisions of this Agreement shall continue in full force and effect.
22. Controlling Law Venue. This Agreement and all matters relating to it shall
be governed by the laws of the State of California and any action brought relating to this
Agreement shall be held exclusively in a state court in the County of Riverside.
23. Litigation Expenses and Attorneys' Fees. If either party to this Agreement
commences any legal action against the other party arising out of this Agreement, the
prevailing party shall be entitled to recover its reasonable litigation expenses, including
court costs, expert witness fees, discovery expenses, and attorneys' fees.
24. Mediation. The parties agree to make a good faith attempt to resolve any
disputes arising out of this Agreement through mediation prior to commencing litigation.
The parties shall mutually agree upon the mediator and share the costs of mediation
equally. If the parties are unable to agree upon a mediator, the dispute shall be
submitted to JAMS /ENDISPUTE ( "JAMS ") or its successor in interest. JAMS shall
provide the parties with the names of five qualified mediators. Each party shall have the
option to strike two of the five mediators selected by JAMS and thereafter the mediator
remaining shall hear the dispute. If the dispute remains unresolved after mediation,
either party may commence litigation.
25. Execution. This Agreement may be executed in several counterparts,
each of which shall constitute one and the same instrument and shall become binding
upon the parties when at least one copy hereof shall have been signed by both parties
hereto. In approving this Agreement, it shall not be necessary to produce or account for
more than one such counterpart.
26. Authority to Enter Agreement. Consultant has all requisite power and
authority to conduct its business and to execute, deliver, and perform the Agreement.
Each party warrants that the individuals who have signed this Agreement have the legal
power, right, and authority to make this Agreement and to bind each respective party.
27. Prohibited Interests. Consultant maintains and warrants that it has not
employed nor retained any company or person, other than a bona fide employee
working solely for Consultant, to solicit or secure this Agreement. Further, Consultant
warrants that it has not paid nor has it agreed to pay any company or person, other than
a bona fide employee working solely for Consultant, any fee, commission, percentage,
brokerage fee, gift or other consideration contingent upon or resulting from the award or
making of this Agreement. For breach or violation of this warranty, City shall have the
right to rescind this Agreement without liability. For the term of this Agreement, no
member, officer or employee of City, during the term of his or her service with City, shall
have any direct interest in this Agreement, or obtain any present or anticipated material
benefit arising therefrom.
28. Equal Opportunity Employment. Consultant represents that it is an equal
opportunity employer and it shall not discriminate against any subcontractor, employee
or applicant for employment because of race, religion, color, national origin, handicap,
ancestry, sex or age. Such non - discrimination shall include, but not be limited to, all
activities related to initial employment, upgrading, demotion, transfer, recruitment or
recruitment advertising, layoff or termination. Consultant shall also comply with all
relevant provisions of City's Minority Business Enterprise program, Affirmative Action
Plan or Qther related programs or guidelines currently in effect or hereinafter enacted.
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IN WITNESS WHEREOF the parties have caused this Agreement to be executed on the
date first written above.
CITY OF LAKE ELSINORE:
By:
Printed Na Grant Yates
Title: Ci Manager
1 '
Attorney
CONSULTANT:
B
rF i ed
Business License #
A -r f -
Attachments: Exhibit A - Scope of Services
Exhibit B - Fee Schedule
Exhibit C - Certificate of Exemption From Workers' Compensation Insurance
Exhibit D — List of Subcontractors
0
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EXHIBIT "A"
SCOPE OF SERVICES
Prepared for
The City of Lake Elsinore
Finance Division
130 South Main Street
Lake Elsinore, CA 92530
Submitted by:
Jive Communications, Inc.
C/O David DeLuce
Senior Account Manager
Corporate Headquarters
1275 West 1600 North, Suite 100
Orem, UT 84057
866- 768 -5429 (Toll Free)
866 - 372 -5429 (Fax)
Email: govsales @jive.com
About Jive Communications
Jive Communications provides Hosted VoIP,
and Unified Corrimunic.at.ions to governmenl.
institutions, public education organizations,
and commercial enterprises worldwide.
Proposal for the City of Lake Elsinore 3
Table of Contents
COVERLETTER ............................................................................................................ ..............................5
EXECUTIVESUMMARY ...................................................................................... 9
PROJECT APPROACH
JiveHosted VoIP ................................................................................................................... 15
Functionsand Features ....................................................................................................... 16
Training..................................................................................................................................... 21
Supportand Maintenance ............................................................................................... 22
Survivabilityand Failover .................................................................................................... 23
TheJive Platform: Jive Cloud ............................................................................................ 24
Design.................................................................................................................................. 26
Consultationwith the City ................................................................................................... 27
Implementation..................................................................................................................... 33
Warrantyand Maintenance ................................................................................................ 36
VENDORQUALIFICATION ........................................................................ .............................39
TEAMQUALIFICATIONS .............................................................................. .............................44
TEMIZED LIST OF PRODUCTS AND SERVICES ...... .............................49
REFERENCES............................................................................................................... .............................57
PRICING................................................................................................................................ .............................58
ATTACHMENTS
Jive Hosted VoIP Service Level Agreement ............................................................... ............................... 65
ProductSpecifications ...................................................................................................... ............................... 69
Jive.com • 877 - 333 -8880 • GovSales @jive.com Jive Communications, Inc. JIVE
Proposal for the City of Lake Elsinore
JIVE Cover Letter
J
Jive.com • 877- 333 -8880 • GovSales @jive.com Jive Communications, Inc. JIVE
Proposal for the City of Lake Elsinore
jIVE
The City of Lake Elsinore
Attn: John Herrera
Finance Division
130 South Main Street, City Hall
Lake Elsinore, CA 92530
April 21, 2014
Dear John Herrera
JIVE COMMUNICATIONS, INC. Jive Communications, Inc. is pleased to respond to the City of Lake Elsinore's
877.333.8880 t Regl e: t. fGr Prol.;osa ccxicerning a !Jnified Co ni-nu iications Syst.e n. As a
Tax ID: 02- 0783048 nationally recognized enterprise provider of VoIP telephony solutions, Jive
is uniquely pc.s done I _0 otter the skill, experience, 'and co:-firr it molt to
HEADQUARTERS: Su .res.f:Jlly:nstal; and sUD0('itYOU Urlfi0d Co in1c.'iic_iti0us Systern, We
1275 W 1600 N STE 100 ,-re Confident the City of Lake Elsinore Manes to I ;e iefit from our enclosed
Orem, UT 84057
response.
MAIL:
3214 N. University Ave. #610 Yve Co rnru nic_-tions proviG< s Ho. tee] Vol"', Vic Confc renc:ing, aria Unified
Provo, UT 84604 Communications to government institutions, public education organizations,
and commercial enterprises worldwide. Our services are cloud -based and all
inclusive: Not only are there no additional contracting or licensing fees, but
Jive's entire suite of hosted features is included in the standard solution at no
idditional cost.. Talti C:C:)I' € "IJIE`te pacKage of b 'r'; `ts Is :` Ossible because Cur
services run on Jive Cloud, a proprietary, cloud -based platform. Jive Cloud has
been purpose -built from the ground up to deliver the most reliable, powerful,
scalable, and economical hosted communication services on the market.
Jive (-ka d is especially known for its si riple rand =n1 i "1 erface which
allows oil ur. s v r.:, adds, Jr, -vs a.l c.. r; is a1i;r, sact as no c 5 a 15, :.and <aiaru cis (known as MAC.,;),
to be performed by user administrators anywhere they have Internet access.
In addition, our customers rank Jive as #1 for reliability and customer service.
ach nio-It i, thousa CIS of ci)s -nmers are transitiorwig to Jive and benefitin g
f--n o1 jr cost -re lul €nr soluticri ,an' ffi,Jent ?iatform. We are = xc'ted to
prc:`ie!i; this solution to the City, W , are c.;nfider.t ::hat _ ive can meet you,
needs.
After reviewing the following proposal and attachments, please feel free to
contact us with any questions you may have. We will be happy to provide on-
site presentations or further information at your request.
Thank you for your consideration.
Sincerely,
David DeLuce
Senior Account Manager
925.962.5819 ext. 1157
ddeluce @getjive.com
Cil'Koralek
Director of Government Sales
925.309.7049
jhoralek @getjive.com
7
Jive.com • 877 - 333 -8880 • GovSales @jive.com Jive Communications, Inc. JIVE
Proposal for the City of Lake Elsinore
j1VE Executive Summary
9
Jive.com • 877 - 333 -8880 GovSales @jive.com Jive Communications, Inc. JIVE
Proposal for the City o[ Lake Elsinore
Executive (
Jive ommunicaUons.|nc,isaprn dero[enVerphsegnadeMos dVo|\deuandUn _,,,d Con
services. Jive's hosted services run on Jive Cloud, a proprietary, cloud-based platform. Jive Cloud has been
porpose'buiKfromthegrounduptobethemost/e||ab|e.sce|ab|e.andeconomica|commun|caUonsp|aKnrm
available in the industry. Today, more than 8O.00O users (and counting) enjoy the Jive Hosted Vu|Pexpe-
rience, including government entities across the country. Government organizations in California can now
purchase Jive's hosted VolP services via the competitively bid CALNET3 contract. A hosted systern will tie
aU|ocoUonstogetherinasing|e.`virtue|^PBX.evenfnrsUesnotonthecustomer'sVVAN.|ndudedbe|owavs
just a few of the other key highlights of this proposal Jive wishes the City to consider:
J so e as|m e`pe seatphcingmod TheJkeSo|ubonindudeshundre so[ndvance ksdures-
all for no additional monthly charge. This means that Jive can provide each u[ the features requested Uy
the City for a single, per-seat monthly price. There are no additional monthly costs, no licensing fees, and
no^prem|um^packag vequ|reU.Forinstance' just somecf the hs uresJiveoUers (or noadd i1iona/co
Unlimited voicemai|boxes
Unlimited dial plans/call routing
Unlimited auto-attendants
Unlimited call queues and ring groups
Advanced, custom|zab|e call ana|yUcs
Find Me/Follow Me
Online web-management portal and desktop integration
With Jive, there are no pricing bundles and no basic vs. premium feature packages. Every user has access
to every feature on the system, for no additional charge. The monthly per-seat charge also includes all call-
ing |n\hecontinenWU3. and Canada, as well as all CZ4/7 support services.
T/T| (`[lc T VVN[}| TOTAL ' '` `~/`/ ' `/ ' OWNERSHIP
Jive's all-inclusive pricing as described above plays a major role in Jive's dramatically reduced total cost of
ownersNp. J)ve can oOer these senicosbecause ou,doud-ba»e so|uUnnisrun nmou prophe ryp|a
form: Jive Cloud. Consequently, Jive is not obligated to any third-party solutions and can even custom-build
features for our customers, Our hosted architecture also eliminates the cost of any expensive, on-site equip-
ment or|icens|ngfees.
TU N Y/|UT|(NSOLUTION
Jive Communications is proposing a fully turnkey solution for this contract, This includes installation, mainte-
nance, ha|n|ng.anda||aspedccfahostedVo|Psystsm.Jivew|Ucont|nuetopnovdesopponthroughouiihe
duration of the contract. Maintenance and support is available 24/7 for no additional charge, and administra-
tors and end-users can call Jive support at any time for training and setup instructions. The City may add or
remove seats at any time as it's needs change.
In addition, through the online Jive User Portal, user administrators can manage virtually every part of their
account, including all moves, adds, and changes. This allows administrators to manage call routing, features,
call analyt|cs. and more any time, any where, all inea|-t|me.
The oUowingsecVnnspn vUemm d ai|sont eJ esn|uVonandourUn edCommunicaUonssysiem
Jive is happy vn provide any further information at the City's request.
Jive.corn - 877-333-8880 - GovSalesCcbjive.corn Jive Communications, Inc. JIVE
Proposal for the City of Lake Elsinore
DIVE
Jive.com • 877 - 333 -8880 GovSales @jive.com
13
Project Approach
Jive Communications, Inc. JIVE
Proposal for the City of Lake Elsinore
Project Approach
JIVE HOSTED VOIP
Jive Communications, Inc. is nationally recognized as a leading provider of Hosted VoIP, video; and Unifiec
Communications. Jive is also ranked #1 in reliability and customer service and is one of the fastest growing
companies in the VolP industry. Jive's intuitive online platform allows for an unlimited number of VoIP
features, all for a single, predictable monthly price. The following products and features distinguish Jive
Communications above all competition in the communications marketplace:
Platform Ownership. Jive has developed —and has full ownership and control of —our proprietary Jive
Cloud platform and all attendant cloud architecture and software. Ownership of the Jive Cloud platform
provides for rapid application development and extremely fast turnaround on technical support issues. It
also allows for more flexible pricing, as Jive isn't obligated to any third -party developers. Jive's elite team of'
web developers and telecommunications experts has broad experience and a deep understanding of VoIP
and the underlying technologies. This pool of expertise greatly strengthens the stability of the firm.
Experienced Staff. Platform owners',ip ensures that Jive is Qualified and committed to supply your
organization with the technology it deserves. This capability not only includes matters of maintenance
but also future systems enhancements. Jive has already gained recognition for developing many vertical -
specific; features tailored to the vanoi.as segments ofJive's client base. These features include functionality
such as Emergency Outbound Notification fo K -12 school districts and broadcast Paging for food services.
Our skilled engineers are passionately dedicated to maintaining system performance for our clients. Jive's
system is backed by an aggressive Service Level Agreement (SLA), which is included in this response.
Related Experience. Jive has performed many of the largest true Hosted VolP installations
currently deployed throughout the US. Jive has garnered impressive experience in several government
deployments. These deployments differe itiate Jive above its SMP- focused competitors. For example, Jive
recently deployed our Hosted VoIP solution in every Target retail location in the United States.
Inclusive Pricing. Jive has a unique pricing strategy. Our all- inclusive pricing covers the full spectrum
of both classic and advanced features in its hosted VolP suite. Jive does not charge additional fees for
unlimited auto - attendants, voicemail boxes, ring groups, queues, schedules, user groups, or dial - plans.
Neither does Jive charge for features such as Virtual Fax, Hosted Call Recording, Call Center, Conference
Bridges, et cetera. Many providers charge additional fees for many of these services or restrict the number
allowed.
Industry Leading Reliability. Jive's up -time and reliability lead the hosted VoIP industry. Many of
providers experience frequent —and often prolonged— outages, impacting telecommunications clients with
serious consequences. Often such outages are caused by lack of engineering resources or lack of deep
product knowledge. In contract, the Jive Cloud platform has full -mesh redundancy, geographic diversity,
and a skilled team of engineers dedicated to maintaining system performance for all Jive clients.
15
Jive.corn • 877 - 333 -8880 • GovSales @jive.com Jive Communications, Inc. JIVE
01
FEATURES & FUNCTIONS
Jive's solution includes our full suite of hosted features. For
a simple, per -seat monthly price, customers have access to
unlimited auto - attendants, call queues, ring groups, voicemail
boxes, conference bridges, and more. This also includes
advanced VoIP features such as the online Jive User Portal,
desktop integration. Even further, Jive Hosted VolP includes
all local and long distance calls, as well as all service,
management, maintenance, and upgrades.
This section highlights some of Jive's most popular features,
including Jive Desktop, Jive Mobility, and Jive Client, as well as
standard functions and features.
Jive Desktop
Jive Desktop is an application that provides integration
between Windows and Mac desktop computers and IP phone
sets. Jive Desktop makes dialing easy by supporting click -to -call from Microsoft Outlook and all major
browsers. Users can simply can right -click on a contact or number and choose `dial' from the context menu
to initiate a call. Users may also dial a call by clicking on the Jive icon in the desktop toolbar or dock, and
entering the phone number. When a call is placed, the user's handset will ring and connect to the dialed
number when answered.
Proposal for the City of Lake Elsinore
Administrator Portal
The administrator portal (see image below) allows users to manage virtually every part of their account,
wic ll. ding all moves, adds, ,Jr c.1 cr cages. The poi °al inch idr. s irr_ple wi ,rc. bas t'
overview, and customer service information. With minimal instruction, user administrators are able to set up,
mo:,, ad,, Ir.:. .n ae u'. :e. i 'op, .laticm, d :vi(.e l.,lofile s ' el -,,i e 1 a: s f U'; . d.al plan's . inrl c,,.h-r . vstem
features from within this browser -based portal with the click of a mouse.
End -User Portal
y me
Jive ummtl ations. Inv.
i_
An end -use portal is also provided, where
users can set and edit changes, such as
Find Me /Follow Me, voicemail, and virtual
fax independently and without administrator
intervention.
Dial Plan Editor
Jive's award- winning, drag- and -drop Dial Plan
Editor (see image below), accessed through the
administrator portal, allows user administrators
i pl<. >r.;cc li: tot
schedules and needs. With limited instruction,
user administrators can implement an unlimited
specialized schedule- driven auto attendants,
multiple ring groups, voicemail prompts, virtual
fax, call forwarding, and caller ID, among others.
DIVE Jive Communications, Inc. GovSalesCjive.com • 877 - 333 -8880 • Jive.com
Proposal for the City of Lake Elsinore
Jive Mobility
The Jive Mobility softphone application is an excellent solution for bridging the gap between desktop and
mobile. Jive Mobility is available on all iOS, Android, Windows, and Mac systems, and allows the device to
fun;:iin i as a°i P phone. This, flows a w c < range of dc:;kt.up features to be enjoyed' l5 ae of he
and ensures that traveling or remote agents can always stay connected. Features include extension dialing,
10 -party conference calls, video calls, transfer, hold, and more. Each app download requires a one -time $20
ee ancJ :nE:y be cloned to u.? to five dev_,es.
User Functions
17
Below is a list of some of the most popular features included in the Cloud PBX and includes the most intuitive
and self - serving functions in the VoIP industry. Please note that this list is non - inclusive; many more features
can be found at http: / /jive.com /features. In addition, our Jive Development team is continually updating our
e;)Iure Al; .:.;C ..` ; :.O fl ;.;1 :_ e onknt. ' by adinn:n s-1 at ve ofd _:f E.nC a : s, and alt`1!.:agh ive
r :; ;_,:.,i r.. '. la €1 ea
Jive.com 877- 333 -8880 GovSales@jive.com Jive Communications, Inc. DIVE
18 Proposal for the City of Lake Elsinore
Call Forward
Ail. sE.rs ,,, rc.ir,,,l, incoming ., ally io un<il":c i s .> - i` e,1-1l ..:It r.ihone nurnbe , it Jud-
ing busy or no answer conditions.
Call Transfer Ability for users to transfer any in- progress call to another telephone number or
extension.
Caller ID Telephone number of the calling party is sent to and displayed on the user's IP
phone.
Conference Calls Allows multiple callers to participate on a single call accessible by telephone number
or system extension.
Extension Dialing All users within a single PBX system accessible via dialing a 3, 4, 5, or 6 digit exten-
sion.
Speed Dial Allows users to dial abbreviated digits to access system resources and internal and
external telephone numbers.
Dial by Name Callers c l-ri enter Itl rsl . ev oral I c7i :, i person s majme to ii.{I :he 3 directly rin
Directory the system.
Intercom Users can dial a simple star -code to immediately begin talking with another user on
the system.
MI,Iril1 sai ;rir4'11 Iru r,E 1 i( "i i 3k'i,..I I -f-:
Follow Me sion to allow for single number reach.
Voicemail to Email Users can select the option of having their voicemail messages delivered to their
r':,1 c i l/ ?i< ,II r'lt?: S c ?Cl 8S ^,IAV IiI(
Custom Messages
Users can create ICE i rr: t i saacs inCII if1 . vfol,ce Hall cireeti nu, s, oit c-I - office noti-
tii. :at _rns, temporary, holiday r? esscg -,,etc,
Users can fax - enable their extension or DID to receive faxes, and have faxes deliv-
Virtual Fax (Fax to ered to their email address. Users can also send pre - formatted emails with attach -
Email /Email to Fax) ments and have the system convert and send facsimile transmissions. This feature
the fax server) is included in the Jive Solution for no additional charge.
Presence Moni-
toting
An __D in ,C_ a €oi on ;h: phcxa : s i ,p,_tys whl i a ._r.i >,; I ext.e s "r .`s) is _t ;y.
Group Functions
8e o g. i i.! p Iu, l..ti.11.S . 11e:i I. ..:: :r i S ..,r:: ;I..: a ltrlo Jt l 'au'I`f' 'aC.:i
t_; ). t.: v: ;... :a ...'..i) i ? „€ t_I >.:..I "' . Like tl :' "S; l :1rou ? L '. ..i. ., _. gl, .l E:? ..:.f ie :;1 "II°.,.
Cloud PBX by a user administrator. For more information, please refer to http: / /jive.com /features. As stated,
all features are unlimited and are free of charge.
Automated answering, prompting, and call routing based on caller input without the
Auto Attendant need for a live attenclant. You may have an unlimited number of auto - attendants on
your system.
Call Analytics Users can generate customized reports, charts, graphs, histograms, heat maps, aver-
ages, mins, maxes, and other analytics based on users calls.
Custom Music
Users able to upload custom hold music their callers hear while on hold or in queue. on Hold
JIVE Jive Communications, Inc. GovSalesCo)jive.com • 877 - 333 -8880 • Jive.com
Proposal for the City of Lake Elsinore
Ring Group
Customers are able to route inbound calls to ring groups with a variety of ring strate-
gies to better direct and organize incoming and outgoing calls.
Similar to ring groups, call queues provide agent availability for routing large numbers
Call Queue of inbound calls by keeping callers on hold until a line is available. Multiple call strate-
gies are supported such as round robin, least recent, and random, among others.
Shared Call and Connect a single extension to multiple devices.
Line Appearance
User administrators can allow permissions such as outbound, international, and toll
Permissions
dialing to groups or individual end users.
Custom Schedules Users have the ability to create unlimited customized schedules for call routing.
Day and Night Users can select different .ac,to atteridant clpiio is foi nor .al , w) (J.
1secll (
clay or night)
Modes hours.
Visual Dial Plan Aw .ro . n a c idr ..l and dro .a int rf ce for dev to it l c<<ll fl::w ; l.al plans) in r(..,-
Editor al -time.
The Jive E -911 Solution
Jive Communications is fully compliant with the FCC mandate that hosted VolP service providers provide full
E -911 (Enhanced 911) service. Our E -911 solution automatically associates a physical address with the calling
party's telephone number, and routes the call to the most appropriate Public Safety Answering Point (PSAP)
for that address. The caller's address and information is displayed to the operator immediately upon call
arrival. This provides emergency responders with the location of the emergency without the person calling
for help having to provide it.
I
Jive.com • 877 - 333 -8880 • GovSales@jive.com Jive Communications, Inc. JIVE
20 Proposal for the City of Lake Elsinore
Coming Soon at Jive
A )
V Ci aib''Jel;._ relfll'ir I ex'S;II , a i( .evelo )II -I ric
and applications to enhance the Jive solution. We listen to our customers and are currently building tools to
address the following key concerns:
Saffeiv a..'I(" notilk'at!u.n
Mobility applications that are presence and location aware
141 _ss lu ng] incl,.r:..I( ,i:tl_a' fax ur i3 C i (lieu a jlnC:, SMS, c 1( si-ciali rr'edl.a Irllegl ilo:l
Presence and Instant Messaging
fV Sti Nm l'. ,tlOn syst'rr, and free push al ")p is %ttl ?ra fOr sr-nart clevii-s
Software as a service and API integrations
How are we doing it? Jive surveyed our customers and realized that many don't have the time, the
resources, or the funding to take on these initiatives alone. They need a platform that enables simple
integration points, but provides the foundation for their collaboration architecture. To solve this issue,
Jive realized that we need to leverage technology that is most readily available and understood: the web
browser. As seen below, our new collaboration platform is built leveraging WebRTC and enables a full suite
of licenses -free, easy -to -use UC applications.
Customers can leverage this technology to assist with remote learning initiatives, consultations, meetings, or
even monthly update calls between executives. The platform will work on any device with a compatible web
bra J, r, I ro i Ir IJ i ;i I siii.,( ar' I C ploymeni.
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JIVE Jive Communications, Inc. GovSales @jive.com • 877 - 333 -8880 • Jive.com
Proposal for the City of Lake Elsinore
TRAINING
Administrator Training
Jive follows a "train the trainer" methodology in its administrator trainings, providing participants with the
ability to train other members of the organization upon completion. All trainings, with the exception of on -site
classes, are provided for no additional cost. The following administrator training options are available:
Customer On- boarding Training. Jive provides on- boarding administrator trainings provided by
specialized Jive customer service personnel. These 1 hour trainings, done over the phone with screen -
sharing, are tailored to customer needs and provide on overview of how to configure and use the Jive
solution specifically for their organization. Customers may schedule additional follow -up sessions as
required at anytime.
Online Video Tutorials. Jive has created a series of training videos dernonstrating the configuration and
utilization of Jive Hosted VolP features. The videos are located here: http: / /jive.com /videos.
Administrator Guide. Jive has detailed written guides that provide instructions on how to use all
features included with Jive Hosted VolP. Guides are available online and can also be provided in
printed format.
Ad Hoc Training. Jive Customer Service Representatives are available for phone -based trainings on an
ad hoc basis. Customers may either schedule a time with a Customer Service Representative to attend
a personalized training or they may simply call Jive customer service with any questions they have. Ad
hoc training is provided to all customers at no additional cost.
On -Site Administrator Training Classes. On -site classes include training on the web -based PBX controls
administrator software), Dial Plan Editor, and Call Reporting applications. Classes are administered on
the customer site.
End -User Training
S ;Jive also `:w :al li ain ng ootlo s of ! o C" ac llio i. . SL I'al.lino ' —, ron€
actual handset utilization (e.g. "how do I transfer ") to voicemail settings. The following options are available:
any time.
Ad Hoc Training. Jive Customer Service Representatives are
available for phone -based user training on an ad hoc basis.
Customers may either schedule a time with a Representative
to attend a personalized user training or they simply call Jive
customer service with any questions they have.
On -Site User Training Classes. On -site classes include training on
end -user features like Find Me/ Follow Me settings and voicemail
confi(Juratlfln, as wel] as an overview of handset onerations and
settings. Classes are administered on -site upon request.
a
Jive.corn • 877 - 333 -8880 • GovSales @jive.com Jive Communications, Inc. DIVE
22
U[l[)T NFl|HT N N[ AND MAINTENANCE
Support
Jive Communications |s completely responsible for all software
maintenance and updates; wm manage and maintain all infrastructure,
software, and hardware involved in the solution and ensure
everything |s kept up-to'date. Jive Cloud, our service delivery
platform, is engineered |n such a way that updates and maintenance
do not require scheduled downtime, but are instead rolled out across
the platform during periods of low utilization.
JiveCustomer Service and Technical Support is ranked #1byour
customers. Every Jive Customer Service Representative (CSR)is
traNec|anUceNf ieU|ntheJivesystemand|ntheho'dwa ,eso|uUuns
vve support. Jive Technical Support Representatives (TSRs) are also
trainedandce|VeVinNeJivesys1em.ns eUosinsuppoAso|uVons
like Cisco, Juniper, VMWare.Po|ycom. Panasonic, ADTRAN. and many
nt|emTkeJiveCen/eUSuppnr T chn|c|animhUngprngramis
required for all technical support representatives.
Monitoring and Maintenance
Proposal for the City of Lake Elsinore
nkema| io dheJ|veOouUp|auorm.over1.20Od|ffe.rent pu/ome ersare mon||oxec toensuneNey
are functioning within acceptable limits. Any variance out of normal bounds triggers automatic alarming
o[ND[ staff Ma emoU, kex message, and das|-i|ng red lights in Me N0[ hse|. Mon/ored items Nc|ude
network, hardware, and software components. Tolerances are set such that alarms are issued well before
an issue escalates to the point of causing service degradation, allowing for proactive issue resolution before
d eno are aKec!ed.
On the customer premises, the Jive VoIP Gateway is continuously monitored remotely for "up down" status
and network accessibility. Any variance from accepted norms triggers a closer look by support engineers.
The Vo|P handsets themselves are subject only to basic reporting the last date of provisioning and the
current IP used are tracked in the portal. Jive is actively developing additional tools to increase the level of
remote monitoring and reporting available on the Vo|Phandsets.
The Jive Solution also provides real time VoIP endpoint monitoring to help customers identify and
troubleshoot problems, as highlighted in the following sceenshots.
I.^ Jive Communications, Inc. Gov3a|es@1iveznm ` 877'333'8880 ^ Jivezom
Proposal for the City of Lake Elsinore
SURVIVABILITY AND FAILOVER
Every level of Jive Cloud is engineered for redundancy and provides high availability and fault tolerance,
achieving industry - leading uptime and reliability. At a basic level, Jive's collocation facilities are best -in -breed
high ' r l:l - lae 15 5. Within il J;= andn fer F xt rrely resresilience t in! l e(It: i a ` -,,, g I t at;lral arid I "c5
Cloud, redundant equipment and network paths are maintained and deliver a highly - available computing
environment. Redundancy is even greater within this computing environment, as virtualization and true cloud
architecture provide complete software and process -level redundancy.
Jive provides the option for diverse WAN connection between our datacenters and the district network. All
core call processing intelligence is clustered and housed in geographically separated, fault tolerant co-
location facilities with automatic failover.
call`sfnes ac s to a prealsodetects . ,pC:l11C I <.ct l iU \ arid
determined location. For example, a call may be forwarded to a cell or home phone, emated as a voice
message, or a variety of other customizable scenarios. With Jive, no matter the severity of a local situation,
your communications are safe, redundant, and accessible via multiple devices.
What happens if the WAN fails?
Even in the unlikely event that the primary Jive Cloud clusters fail, client VoIP phones remain active because
they are registered to a secondary cluster in another datacenter. A complete phone system failure requires
llle ll' °, fn ( "U"19 8Mfiveeight ; extremely
implausible.
Native redundancy is also built into the Jive solution for inbound calling. This is very common for hosted VoIP
providers, and having equipment housed in the cloud allows providers to re- direct calls and store voicemail
and virtual fax. However, Jive takes this philosophy to a higher level. We provide enterprise on- premise
redundancy options in local gateways but also (and more importantly) inside of the SIP protocol.
Many customers want access to redundancy without deploying voice gateways. Jive resolves this issue in
two ways:
1. Each service location will have its own device for VoIP services survivability.
2. We use the SIP protocol to leverage the intelligence of a mature IP network and use existing
connections to keep service active if the primary connection fails. This activates a redundant path
without alerting users of the outage.
PSTN Line Fail -Over.
Jive provides PSTN Line failover as a feature associated with the Voice Network Survivability product. Jive's
network gateway device provides continued access to emergency services in the event of a WAN failure,
0'e, :...ri.vili? l f li;tCi J ;I : , .a„:, . .S ;I); . „ i " ;
device have access to as many PSTN connected (POTS) lines as desired for concurrent 911 calling.
23
Jive.com • 877 - 333 -8880 • GovSales@jive.com Jive Communications, Inc. AVE
Mi.
THE ||V PLATFORM- ||V CLOUD
As outlined below, Jive Communications' proprietary platform,
known as Jive Cloud, has been purpose-built from the ground up
to deliver an extremely reliable, scalable, |meroperab|e solution
iAai cusR,mer,-,`unifiedcommunicaUnns needs. and
exceeds their expectations.
Reliability
Proposal for the City u[ Lake Elsinore
Fuuhe eachpo|n1ofpesence OP)con ainsaUorpaAoiJivcC|oud'dc en ing nbandwidih affic
patterns and customer density. As outlined in the following network diagram, Jive Cloud is interconnected
at each location with redundant Gigabit links to the PSTN, designed to eliminate any single point of failure.
Jive Cloud also has redundant links between datacenters, including dual Gigabit links between the four Jive
MPLS Cure dataceniers in Los Ange|es, Dallas, Chicago, and New York.
AVEJive Communications, Inc.
Proposal for the City of Lake Elsinore
Client Site
Premise Router(s)
Supplied by client. five Cloud is compatible with
a variety of network routers from major manu-
facturers.
Premise Switch(es)
Supplied by client. Jive Cloud is compatible
with a variety of network switches from major
manufacturers.
MPLS Correction
MPLS connection (optional
redundancy) with transport
speeds ranging from 128Kbps
to 10 Gbps (OC192)
depending on requirements.
f
MPLS
Connection
t
IP Handsets
Polycom WX Series
Polycom 300, 400, 500, 600 Series
Cisco SPA Series
Panasonic UT Series
Jabra GN 2000 Series
Flexibility
Jive Cloud Switchin
Cisco Catalyst Serie
Brocade ICX Series
Jive Call Processi
Redundant commo
Intel -based x86 liar
multiple chassis an
Jive Cloud
Jive Cloud Geographic Distribution
Jive Cloud is geographically distributed act'oss several datacenters.
Each POP contains all or part of the equipment listed, and has been
designed to eliminate any single point of failure. Locations include:
Los Angeles, CA Ashburn, VA Dallas, TX
San Jose, CA Denver, CO New York, NY
Chicago, IL Seattle, WA Atlanta, CA
STN
STN
Jive Cloud inn ud _ _ -gile cue, tcr- a plictlt n development, kgl ,vJng fof , nee -k s-. d sol:jf o1-5
and continually up -to -date technology. The Jive Cloud platform is based on open standards with commod-
ity c,_> il,. ,n we offer cY;rapl,_tO Irl C.. ;per "8')Illlji C etv,ee.,i systems, I.1 a!Id tip ?',, 1. 11 K"., 1-1 -isi y
of our hosted VoIP or premise -based PBX competitors that typically use proprietary equipment, Jive uses
al da °ds b ,t-2ci I_. :pmeia tl a: de livee s - flexib e, solution wit] uniirnit: d ecu prl•.-irt choices and l 4ey
hardW : re pr :.es;. F nr- ly, roves, acids, ar - c hiaric;es WAi:;, ,•,rh I lave h stciri alIti iecfl r _d intensive effol-
ad i ;I Iic e Isc,s ^.,I I," d t e. ;r th :.rc: I—irt;, II te, vr.narn i evel r ... <1r r;.nl: t I ... ';r ..,,:
tions, now take just seconds in the Jive browser -based administrator portal or can even be completed by
end -users themselves.
Scalability
The Jive system is highly scalable and has no appreciable capacity limits. Jive can add additional ad hoc
virtual VoIP call processing clusters in real -time with no upfront capital outlay, providing nearly limitless scale
on the number of users that can be added to Jive Cloud —all with zero downtime. Further, as all features and
functions are fully integrated into the solution, we can similarly scale and customize any feature (e.g., voice -
mail, auto attendants) to meet limitless individual customer needs.
Interoperability
The Jive hosted VoIP solution is almost completely interoperable and is fully capable of using our customers'
existing hardware for deployment. Our customers do not need to purchase additional, expensive infrastruc-
ture components to begin using Jive. In addition, all features and functions are fully integrated into the Jive
system. No additional ports, lines, switches, or third -party licenses are required to add features or function-
ality. In addition, Jive customers do not pay yearly licensing or maintenance fees, and system and feature
upgrades are automatic and free of charge.
25
Jive.com • 877 - 333 -8880 • GovSales@jive.com Jive Communications, Inc. AVE
26
Proposal for the City of Lake Elsinore
DESIGN
Below is a diagram of the proposed design. In the event of award, the City's existing LAN switches for four of
or. .:> r< c:_ -ew _.ri Ch _. ;I I:: ,c Ic, - .'c, I: ,'r II alloy:,, h'I:' new t,iio`lc.., r;..,
be powered directly from the LAN switches. The one exception will be the Cultural Center, where the two IP
phones will be powered with local AC adapters.
Since the City already has a network with redundant Internet connections, this redundancy will be used to
provide a highly available voice solution. The City Hall, City Yard, and the Community Center will all use the
City Hall's Internet connection to access Jive Cloud. The Cultural Center and Senior Center will use their
local Internet connections. If the City Hall's Internet connect fails, all sites, except the Senior Center, will use
the Cultural Center's Internet connection. In the even the Cultural Center's Internet connection fails, those
users will failover to the City Hall's Internet connection.
All fax services will be handled by Jive Cloud. This will allow incoming and outgoing faxes to be sent and
received via email. The three analog connections required for non -fax services at City Hall will be delivered
using analog telephony adapters. These small devices can be moved anywhere there is a network location,
or they can be placed in a network closet and connect to legacy devices via traditional telephone wiring.
LAN Configuration
Jive's hosted PBX services will work with any enterprise grade switch or router the City would care to use.
For this REP, we have chosen to work with an authorized HP reseller, TechStrata, to provide Hewlett- Packard
POE switches, UPS units, and installation of the network hardware. The HP switches have the appropriate
c;.: •. ""1cn' 1J, I ' i_i E'i ' „C.. Vi' elss ;Ill lltq ' ir.! , l[y/ -.. as
LIVE Jive Communications, Inc. GovSales @jive.com 877- 333 -8880 • Jive.com
HI So d.e, Ig/p/g,` Immp
2530-24641,)L, xl
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LAN Configuration
Jive's hosted PBX services will work with any enterprise grade switch or router the City would care to use.
For this REP, we have chosen to work with an authorized HP reseller, TechStrata, to provide Hewlett- Packard
POE switches, UPS units, and installation of the network hardware. The HP switches have the appropriate
c;.: •. ""1cn' 1J, I ' i_i E'i ' „C.. Vi' elss ;Ill lltq ' ir.! , l[y/ -.. as
LIVE Jive Communications, Inc. GovSales @jive.com 877- 333 -8880 • Jive.com
Proposal for the City of Lake Elsinore
existing router in their network. If not Jive can provide a L3 device that can provide routing. The quote from
e,: `,I ':1.c II :"hid s fibor i .aI .,..31v<.rs v,,h:.:,1 .;1 i L.::.)( quire 161[[ r 1( Vz''M!" XTSI:1"
quote from TechStrata is included in the Pricing section of this response.
CONSULTATION WITH THE CITY
Jive will stay in close consultation with the City throughout the implementation process. This section includes
a brief description of both parties' responsibilities during the implementation process (including testing and
training), a Project Schedule and Responsibility (RACI) Matrix, as well as Jive's proposed communications'
plan for implementation.
Responsibility
The City will be responsible for:
Allowing the Service Provider's employees free access to the premises and facilities at all reasonable
ho ,s C<._Ifirlg Me ins'iallaflon. Reasol iable iron :s shat be :1C_!Illed _'._ not to 1 i1u;fit S a lly b: _loLldsS dl " ?d C)r'
loss of service(s).
It n :,:e . sa `y', >)i o;vidin r a'l,_' -!ear access exls:t!n( co- 1C _Ilt t(:, c 1' o r} .' a' S_ .,C r, - ll :• 11 li." tC.
to support the media installation and providing service provider access to these adjacent areas where
and when required.
Providing access to 120 volt, 20 AMP, 60 Hz commercial power necessary for the installation or making
alterations and repairs to the building, equipment, or services if it is determined by your organization to
be desirable or necessary for safe operation.
a .,. : a 'iKakingIJ: c[io ns weir , nol1fle.d by tai Service Prowler h:l [i ( .) ' y ( y
for acceptance.
Participating in a joint communications plan.
Jive will be responsible for:
Supervising and managing the project.
Protecting all buildings, furniture, equipment, personal items, trees, shrubs, lawns, and all landscaping on
school property from damage. Any damaged property shall be repaired or replaced at Jive's expense.
Allowing access to City representative(s) to observe all on site work.
Performing all work in a professional manner. Customer personnel may observe Jive's work procedures
and workmanship, but such observation will not relieve Jive of any responsibility of performance or
constitute acceptance of the work performed.
SIC.j ?l l piT _l .& ly I%i "c d Install,-rs , ti te_ -mica is 1—s E fr: t)
at all times by installers and technicians who, in the role of lead crafts persons, will be able to provide
leadership and technical resources for the remaining crafts persons on the project.
Prov di g ''10 '_lisrurAir."n o` s : v ce" For 'll r) ,)je :, r ("isl..L...:.,E. r .,.I .: :.5. T'
not endure any loss of system functionality. It will be the service provider's responsibility to ensure the
seamless transition during the installation of the new service requested herein.
Testing and Training
All testing is completed and approved by your organization prior to project completion. Jive tests all major
aspects of the system during the implementation. This testing includes (but is not limited to):
911/E911
IVR < <n:! :r:.;:;n ..;! ::.}• „•.> ),• :::<i::.,l ,;:. to }:rr;er
All common VoIP features presented in the solution
27
Jive.com • 877 - 333 -8880 • GovSales @jive.com Jive Communications, Inc. JIVE
Proposal for the City of Lake Elsinore
Planned UC integration
c< co c. C - ,.atc 1 _ In Le, ai I: nee
Survivability by location (if the City selects this option) Jive Communications provides the following
w e`It: .js, r .,, I-a _:'' ale :;:P 1d the /3 je tha.Jive lrai tC; o-fei.
partners will be on site prior to going live, for the purpose of teaching administrators and City trainers
about the system and features.
The training provided is outlined below:
Administrator training: To include training on the web -based PBX controls (administrator software), Dial Plan
Editor, and Call Reporting applications.
v.. ..c, ; 01 P...I.l trai'C?i 's fl.;il ": it ?JC'7k. syskern tt'.il "ln(.1 dc }:.s. 1 your . ' >Ja "11 df. oI ":..
Ilni g _;.a1 it Q,,I s:rC, v! _, al vstem I_ J, L c Mnc will also be available oni lc_ iopirs gal e t1 om
actual handset utilization (e.g. "how do I transfer ") to voicemail settings. Your organization will designate
one or more Training Points of Contact (TPOC) that Jive will educate /train on our training strategy and
execution plan. TPOCs will be responsible for being an ongoing training resource to their end users after
the initial training session. Jive will be available to the TPOCs for remote support and escalation, before
and after install.
The TPOCs will be responsible for tracking training participation and completion. Jive will not provide
a learning management system to track training participation and /or completion. We will have online/
just -in -time, interactive /hands -on self - guided learning (SGL) for all users, including receptionists,
admit, t ..rt. . i;.1L 1 :.,.!:i :'ti:.. Ivf .2' r}c;II...K 101- It'.(: °dlnlr iC_:1, l., 3 "1::.11 ?'I j:;l" >I .. }d1.1Ir -.J tC.i : 1
it Is less effe. tive lot i llilal ard ongoir'C/...
training and is more expensive for the customer.
With regard to the end -user training, it is worth noting that a variety of online materials (including video
tutorials) exist that will greatly simplify the process and provide ready -made reference materials to the end -
users: http: / /jive.com /videos.
Draft Project Plan
Jive's implementation methodology is complimented by a proactive communication plan that maintains
complete communications with the customer throughout the design /deployment process. As outlined in the
following sample timeline, Jive conducts regular status calls to report on progress toward cutover. We also
use project management tracking tools (see images below) which can provide real -time reporting on project
status and progress toward completion to all project stakeholders.
Please note: the following timeline has been prepared as an example and to demonstrate Jive's
communications plan. It assumes a 60 -day implementation timeline with a go -live date of August 25. Upon
contract oyword. Jive i. ='f work with the Rock Hi /i Schools to prepare ci customized project tit'reilne specific
to the City's requirements.
ve. PM ,.v r ?; >f;l i t'tl:'r't : -; r (':i Tearn, .'nc yr:U' C
Initiate database collection for all voice systems and applications, DIDs, current extension
dialing, location information for E -911 integration, privilege and access control, etc.
Help to gather a Customer Service Record to identify all numbers for porting.
JIVE Jive Communications, Inc. GovSales@jive.com • 877 - 333 -8880 • Jive.com
Proposal for the City of Lake Elsinore
Kick Off Call
in Kick Off Call - Thu, 27 February, 2014 for JaiCi Razak
TASK
Kick Off Call
Engineering Call
f -; Network Infrastructure
Routers (Make & Model)
t -i Switches (Make & Model)
PoE?
VLAN capable?
Firewalls (Make & ModeL)
Ensure content filter is not degrading voice traffic
Can Adtran run parallel to the Firewall
3 Network Diagram
IP Addresses of each site
J Does site have UPS power?
Does site have extra 110 plug for Adtrans?
Voice VLAN Subnet
Public IP Address for Adtran
Bandwidth
How Much
Current Utilization
COS
Paging Systems
Make
Model
How to Interface with lie: uti port or ata port)
How many ports are required
Digits dialed for paging
Failover
911 failover
Analong, PSTN, Dual Wan
Engineering Contact
Call flow diagram
Schedule Weekly (bi- weekly) follow up call for Engineering
Escalation Lists (for Engineering Calls)
Perform station surveys to validate the location of all switching equipment for each site and
verify hardware types and quantities.
Perform a comprehensive Network Assessment and make recommendations on any
con:. ,uration changes.
1 an i:ist<iil <.t10 I. • -'-,? ,U at on anCi In .in1 .l C, ( `.: plc, r ,ar I7<tl +)n a ;pr OVaI.
June 25: Place order for equipment
J.ve ,viii ,;dchr aIid pre .':t I t, G II hume li -s,- :1 ii .vii "d froin your
organization.
June 25: Submit numbers for porting
Project Manager and Customer Advocate review the Customer Service Record to ensure
smoother porting with fewer rejections. Jive submits numbers for porting and coordinates
with existing local telephone utility to port numbers.
Ji.we 25 1 11 Verif'CJon
c_ t':l l iC;IC I 7a ItiVtwillsendi911vrCIVrlJ
correct.
Jul 2 —Aug 25: Engineering Calls
Jigineering Calls V;lil then i r ,;.:nr L E3C, ccCl i (:.'K o..L.. 1 i `le Kick Off Cali l :: to Inc'
0 °! VE's drtr SS and .;i :; .E :, < < °I C.; h. ;;.r,al ,,r I- TI,_;.L`:.tl rl ai d
prepare for cut -over on new system.
Jul 2 —Aug 25: Project Management Calls
Project Management calls will be also be scheduled for each week following the Kick-
0
IN
Jive.com • 877 - 333 -8880 • GovSales@jive.com Jive Communications, Inc. AVE
30 Proposal for the City of Lake Elsinore
Deployment Engineering
All .. :: r.,.;:1 t,J rt o eq 11,Dfnei t( lI- :-; t;r1 ..I:..
in Deployment Engineering on Thu, 3 April, 2014 for tdoyle
TASK
ci',, ..1 :.'01 r l _.ite
Configuration Information Monitoring
Configure IP addresses, and Subnet Masks on Interfa VQM setup
Test and Turn Up of JIVE Broadband /MPLS Paging
Dual WAN Configuration Bandwidth monitoring
Routing Sys Log
DNS Configuration / Routing Configure Default Gateway
DNS ports allowed through firewall (if app) Adtrans SHIPPED
nat policy Adtrans Configured & Tested (on site)
remote access WebX session
N command setup Adtrans Powered On
SIP Proxy Ethernet Cables plugged in
911 failover configuration Administrative Access to Adtran
Paging configuration Order Adtran
check speed and duplex Deployment Testing
multi -cast paging Paging
t =- Firewall Configuration Network
SIP ports open Voice and Data VLan
SIP alg /SIP inspection disabled Network Connectivity
nat configuration
Remote Access
Switches
SIP Proxy
configure voice vlan
i= Phones
configure QoS
Registration
check speed and duplex
Provisioning
check spanning tree configuration
DNS
verify VTP configuration
IP Address
DHCP setup
Correct VLan
verify Registrar server configuration (Cisco)
Ji , __I lgl iv`. 5 will - Y l:u r:i c €nC< tc.>! cEll I ;imen.r, sell " .3, —ii0 is. 731r1`;
mere -C: . rc.ffl. `f,;:.Jt, = r( Jr 1l_utl) 1, ..Jli C o 1 .;)L:i" Cl a .i I
attendants, voicemail, and system management features as directed.
July 15: Initial System Training with Customer Service Team
Dedicated Jive Customer Service Representatives will conduct an initial system training and
II ]`.:L -r review 'to Inti".d Ic ` .'.''_I r71 ('I- Tzr:'. ;'s t tl ::.; <A /f? i ,fi -? ;) `; 31
July 15 —Aug 18: Quality Assurance Calls
1 Ivt d1,. - . a _ hI} Ia <,.. I t) :j!:. f7
dial plans, voicemail, auto attendants, etc., have been created and tested prior to the go -live
elate of July 31.
J:_ay 'I.. t ,1 c I .ar d . fi;
All .. :: r.,.;:1 t,J rt o eq 11,Dfnei t( lI- :-; t;r1 ..I:.. r. `.. ":'li[I` d Te': Iici.:iy .,II. ci',, ..1 :.'01 r l _.ite
JIVE Jive Communications, Inc. GovSales @jive.com 877- 333 -8880 • Jive.com
Proposal for the City of Lake Elsinore
5 i r' /c('-: '. I "a, oi i( rl _: ,:,I, [:I 1;'tT 6; all '.H,-'s_
Quality Assurance
in Quality Assurance on Fri, 11 April, 2014 for JaiCi Razak
TASK
1:- Prep -Work
Determine Number of Sites
Get direct number & contact to each site
Set up training /discovery time for each site
1; ? Discovery/ Training
Call and find out how phones should work
Get sign -off on built phone tree from site AND Main Contact (for each site)
1 Testing
call ALL dial plans and make sure that they have met requirements
all sound clips are recorded and placed where needed
schedules have been set and saved as necessary
options from Auto Attendant do what they should
Must test EVERY option for EVERY dial plan
Jive Customer Service will perform all City administrator and end -user knowledge transfer /
training.
Aug 18 -22: System Testing
i.e' 1 .__ 1cc; 1 a _: i l al t, As 1 ante . ;I l yr` , is t .l _",1 1 n [.a
applications, features, and functions to ensure the system is ready for the go -live date.
Aug 22: Documentation
Jive will provide all system documentation, including: naming standards /schema, system
diagrams, and IP numbers. Jive will also provide additional voice documentation, including:
standard templates for all handsets, numbering plan design, dialing plan diagram, user tables.
Aug 25: Go -Live
All Jive services, features, and functions will be activated.
Aug 25 -29: Transition Support
i! LG_.I t _ `,f ,I _ It v a i Jc: IVC I ' O,I. tdiO I J, r rlCa,
issues and provide direct support to the City.
91
Jive.corn • 877 - 333 -8880 • GovSales @jive.com Jive Communications, Inc. JIVE
32 Proposal for the City of Lake Elsinore
Project Schedule and Responsibility (RACI) Matrix
Account:
Department: Jive Project Management
Note: All target dates are relative to client selected start date
This responsibility (RACI) matrix outlines the participation by various roles in completing the tasks and deliverables needed for a
successful installation of Jive hosted services. The following key defines the roles and responsibilities used in the matrix.
R Performs task CU Client, Client IT
A Accountable for task completion CPM Client Project Manager
C Consulted about task JPM Jive Project Manager
I Informed about task completion JVE Jive, JivelnstallationTeam
Stage 1— Project Planning
Step Task — Target CLI CPM JPMi WE
1.1 Communicate Jive network requirements (routers, switches, etc.) 90 Days Prior I C AR
I
1.2 Select specific equipment for each Iocation 60 Days Prior C AR CI I
1.3 Obtain end -user information (name, extension, etc.) for each device 60 Days Prior C AR CI I
1.4 Determine routing destinations for each new and existing DIDs 60 Days Prior C AR Cl I
1.5 Collect porting information for each relevant DID 60 Days Prior C AR I I
1.6 Determine port date for each relevant DID 60 Days Prior C AR Cl I
1.7 Configure network per Jive requirements 60 Days Prior AR I I C
1.8 Design service flows (auto- attendant menus, call trees, etc.) 60 Days Prior I AR R I
Stage 2 —On -site Testing
Step Task_ — Target CLt CPM JPM E JVE
2.1 Confirm network configuration (Step 1.7) 45 Days Prior R A I
2.2 Test demonstration devices on client network. 45 Days Prior I IC AR
Stage 3— Equipment Delivery and Setup
Step
3.1
Task Target
Execute full payment for selected equipment (lease or purchase) 45 Days Prior
CLI CPM
AR
JPM
I
JVE ;
T!
I
3.2 Configure device /equipment with user /client settings 30 Days Prior
Option B: Install handsets (Jive personnel charges apply)
IC AI R
3.3
3.4
Test each device for operability 30 Days Prior
Confirm delivery of configured equipment to each client location 15 Days Prior I
IC
AR
Al
Al
R
I
Stage 4— System Setup
Step Task Target CLI CPM JPM JVE
4.1 Program service flows (Step 1.8) into Jive system 30 Days Prior AI R
4.2 Confirm service flow accuracy 15 Days Prior I AR 1 Cl
4.3 Record necessary voice prompts (menus, voice mail, etc.) 15 Days Prior AR I Cl
4.4 Upload desired hold music 15 DaysPrior I AR l I CI
Stage 5—Equipment Installation
Step
5.1a
Task
Option A: Install handsets (client personnel)
Target
3 Days Prior
CLI
I
CPM
AR
JPM
CI
JVE
I
5.1 b Option B: Install handsets (Jive personnel charges apply) 3 Days Prior I I A R
5.2 Activate DID ports /temporary forwards (system is live) I Start Date Cl CI A R
5.3 Conduct post - activation analysis 15 Days After Cl Cl A R
5.4 Perform optimization adjustments (moves /adds /changes) 15 Days After Cl Cl A R
JIVE Jive Communications, Inc. GovSales @jive.com • 877 - 333 -8880 • Jive.com
Proposal for the City of Lake Elsinore
IMPLEMENTATION
Or,.< lc' x: sr r -' I AN :_. v arifieo to successfully handle V)lf, _live t7 .,ve:s fol ..ard t l th ->
c.II i`ilplol - l; -101l p;'. CC1ssC`a 11,8Y D'. . C -.'m II !CI" fit lt;E _..(p: t ".
tc It., "I t' :;l F:. c3 r:% ,.t 1C ::'it.J(P, Tc)'" Ilt:ple n I.iaticm is s l`7 m arl% d :)lefl '; l;;': "1:
Planning Phase
1. Number Portability Assessment. Determine DID portability and obtain desired go -live date.
2. Network Assessment. Ensure LAN /WAN compliance, route /switch infrastructure, bandwidth, personnel,
survivability requirements, etc.
3. s I {a Idsel models and qua- iklkes, 911 io aliz a.ion _oecia' t e"I'ds.
Implementation Phase
1, Network Implementation. Install route /switch, voice gateway.
2. Bandwidth Installation. Place order (if necessary), turn up DIA circuit, troubleshoot..
o l{t, li( 3. a. Open a :;prol)iial ports f i SIP tr `' , rsuIt di sl
sessions.
4. '..)oS (.o fi ui _. _lon. Ina -s': v:;ice traf' :- (IS l'1 caress vo Ce, t aff ;: I
5. VI._A )il "i lJ ati:)r.. V _AN assirinrnent, switch-ports, DHCP.
6, PSTN Sarvivcl Options, Configure voice g..teNays, shit ; co t. ` X i e a-
7. WAN Surviv, r;. r_y Physic.-fl v %c r e 18tevvay In.._Jllatl r', ,::;" i` (Jt1 11 l "1 of WAN II t :P_Cta t s, test.
8. Physical Placement. Install phones at workstations, verify registration, verify calls, test paging, install
ATAs, test faxing.
9. Training. End user and administrator scheduled and ad hoc training.
10. I ;,':F N.. t ':i +;I o1w dt iG Obtain too L ... , 10::al :;, " "all lout.ni . ;Cil(.` II:.:_C,l i -?.q - •:ai ng1
11. f o : h J . pr _ing & CoI fi }ur tioi l Gb_ai 1 .._GAi 'll : c ,,J, „t bm t : ort i ect. es t, .. ll ';_
odic ur: tiof-
Maintenance Phase
1. Support Training. Escalation path training, contact information.
2. Post - Activation Analysis. Work out any remaining issues.
Jive is able to provide detailed information on any of the phases or steps above as requested.
Implementation Team
Jive Communications has several individuals who interact with our clients during implementation. These
include:
Project Manager acts as a single point of contact throughout the implementation cycle. He or she will
lead the deployment and installation plan.
rl 11 ", of IC ,llf ,i've:i`i ati!il, t'i;tV' /ol _alt)l; I i. Jlt `T E" il'v i, c Iari_f.. ... _._.
applicable.
Onboarding Specialist provides initial setup of system as well as optional portal /end -user training. These
a_5 .i: c C, c VI(:,J ( t`i:::' Sy.,1,= 1, II (0`.PJ C.,r P .., i. _:I" J ":" ,a. J: a..; , c;U; it y fl:.
questions that may come up.
33
Jive.com • 877 - 333 -8880 • GovSales@jive.com Jive Communications, Inc. JIVE
34 Proposal for the City of Lake Elsinore
Post Implementation:
Technical Support Engineer supports clients when technical issues (such as bandwidth connectivity or
phone registration) arise.
Customer Service Agent. Assist clients with dial plan changes, user account creation, and general
moves /adds /changes (MACs).
Billing Representative provides details on customer invoices, takes payments, and resolves billing
questions.
Depending on individual requirements and project scope, Jive may provide dedicated technical support
engineers, customer service agents, and billing representatives once the project has been fully deployed.
Production, Support, and Monitoring
Jive's installation, training, support, and customer service teams are always on hand to help you get the most
out of Jive's solution. Jive's goal is to ensure that each user in your organization realizes productivity gains
and experiences a higher level of satisfaction than with any previous service provider. Once the solution is
implemented, all maintenance and upgrade costs are built into the monthly service fee. You won't have to
worry about the software maintenance, professional service, or upgrade fees.
Immediately after (and during) the deployment process, Jive ensures your organization has the support
needed to ensure a smooth transition. These activities are coordinated by your project manager and include
the following:
Ensure that administrators have been fully trained on the system.
Ensure that access to end -user 'self- training' tools has been provided.
Div_- fulfillrnt nt managers run a final y tee- -- :dieck mc,,Der co,& J' mio i.
A "post- deployment" meeting is held with the customer's implementation team to review any remaining
caclj(w Ih ms, I 1 c,;i.i':LI)l, .ust mel 1,e , s C; H ...;iIC i£.. L.. I .:ri1 of rli c >b'C[I.icE:
Jr ,Cl i:'' _le?.)I'.?'; I a. .c`iL. .r I :i call ?oUtin, I..ra •,,\, i .
be highly available immediately after deployment to resolve any remaining items.
Jive Communications is solely responsible to maintain and support the Jive Cloud platform. It is not
purchased or licensed from any third party. This gives us an exceptional degree of control over system
f at.;.lres, anJ11 con',
Support Resources
La;pco t staff 14 ;I•- IE toll- help vv if" . _.y, q, c s ; .,I .j : °. ( ( _. . VI
24 hours a day, 7 days a week.
Use the resources below to get support from live, U.S.- based Jive support technicians, service agents, and
network engineers.
Customer Service & Technical Support: 877 - 548 -3003
Online Support: http: / /jive.com /support
JIVE Jive Communications, Inc. GovSales @jive.com • 877 - 333 -8880 • Jive.com
Proposal for the City of Lake Elsinore
Implementation Timeline Proposal
Please note that all dates are relative and are subject to change upon negotiation.
Jive.com • 877 - 333 -8880 • GovSalesCcbjive.com
35
Jive Communications, Inc. JIVE
36 Proposal for the City of Lake Elsinore
WARRANTY AND MAINTENANCE
Support
Jive is ranked #1 in the industry for customer service and reliability, and all support is available 24 hours a
C y. 7 days a w.E'I <, 365 days. 1 year. ic, ilno s, : i i it _[,a ecl be .,Ie houirs i) Aivi r.-r, O
PM, Mountain Time. Outside of these hours, support is handled via our paging /ticketing system. All SLA
targets will be met, regardless of whether or not support is requested during these hours.
On- premise maintenance is rarely required, and all other support is provided for no additional cost
throughout the duration of the contract.
Service Response
Jive's guaranteed response times, as found in the attached SLA document, are included below:
Priority 1 - Total loss of service. Voice quality deemed unusable. Response time occurs within 2 -10 minutes.)
Priority 2 - Degraded service performance. Isolated call incidents. Impaired feature functionality. Response
time occurs within 5 -10 minutes.
Priority 3 - Service change requests. Issues impact a single phone /user. Standard response times are 15
minutes for initial response, with Best Endeavor Resolution within 2 hours.
For more information on Jive's issue resolution process, please see Jive Hosted VoIP Service Level
Agreement included attached to this proposal.
Jive Communications is headquartered in Orem, Utah, The Jive Cloud platform is deployed across
multiple data? centeis it" i"it ,;. A :'T a iii , Mr) ; , _: %idti, a1:1 changes, i S Jdf II as C %li-`C)vr•J
11 i or: I a 1 tocJJive's .:. 1. .<:a11 `r .JC)ifal. "_....i .:.e . E.c t'. J:v.. .. E_
charge hourly rates for our customer and technical support services.
Maintenance is typically not required on -site for Jive Hosted VoIP installs. The most typical (though still rare)
maintenance performed on site is the replacement of defective Hosted VoIP handsets. Phones are "plug and
play," and most customers opt to keep spares on hand. Phones can also be shipped from Jive overnight.
With regards to Jive Cloud (the platform over which the Hosted Services are delivered), Jive has contract
relationships with our datacenter providers to deliver "remote hands " - -if physical changes are required to the
Jive Cloud infrastructure, these remote hands are typically available within 15 minutes.
Jive also employs approximately 85+ technical support professionals, NOC engineers, and customer service
representatives. These personnel, including organized network deployment and project management
teams, are located at Jive Headquarters in Orem, UT. Jive frequently deploys both local and remote network
engineers to assess, install, and maintain Jive supplied LAN /WAN network equipment at client sites.
Jive also has an extensive network of local partnerships that provide additional skilled headcount based on
project size and need. These authorized partners perform a variety of tasks, including network equipment
aviol 1P
Warranty
All of the hardware endpoints that are used for delivery of the hosted services are covered under warranty.
In the case of the VoIP handsets, the hardware has a one -year manufacturer's warranty, with extensions
that can be purchased for up to four additional years. Warranties on any routers and switches sold vary by
MEj1_:UHfc3:.a1Jrr,- an,,] m rJ. ' , ., r: 1Ci r...- ;.I di -vr YeF..; (ai::1 .n. -'c"me ..asc, arr: % J. ve _,er vI(;cs ; ll
manufacturer warranties for products we sell. For the duration of the service, Jive Communications provides
maintenance and support for the hardware endpoints we sell. All other maintenance and support services
AVE Jive Communications, Inc. GovSales @jive.com • 877 - 333 -8880 • Jive.com
Proposal for the City of Lake Elsinore
regardless of warranty agreement) are available 24/7 at no additional charge.
If a handset fails within the warranty time window, Jive will send an "advance replacement" handset to the
Customer, pre - programmed to replace the faulty device. Alternatively, some clients maintain a number of
extra' handsets - those can be programmed via Jive's online administrator portal controls to replace the
7 ' y drw ntimc.. L the hr' lfu (I,;, r'i n r ~ulr t c "Y rll'ds -.t s - i. l) ' t.,t 4't•' %_'Yi?'l rJ it:}, -- Ce'71e 1, ..JI':
be purchased from Jive Communications, programmed, and sent to the customer site (next -day shipping is
available).
A primary advantage of the hosted delivery model discussed in this proposal is that the vendor is completely
responsible for all software maintenance and updates. Jive Communications manages and maintains all of
the infrastructure, software, and hardware involved in delivery the solution, and makes sure that everything
is always up -to -date. Jive Cloud, our service delivery platform, is engineered in such a way that updates and
maintenance do not typically require scheduled downtime but can instead be rolled out across the platform
during periods of low utilization.
Note: even if a user's handset fails, that user will still have access to voice mail, and any incoming telephone
numbers can simply be routed to another device - even to a cellular phone. Additionally, replacing the faulty
device does not require a 'truck roll' - instead, the replacement device is simply programmed via the web
interface and deployed on the network. Finally, each of the handsets operates independently of the other
handsets on the system - a failure of a single piece does not impact the rest of the solution.
37
Jive.com • 877 - 333 -8880 • GovSales @jive.com Jive Communications, Inc. JIVE
Proposal for the City of Lake Elsinore
j1VE
Jive.com • 877 - 333 -8880 • GovSales(Pjive.com
me,
vendor Qualification
Jive Communications, Inc. JIVE
t
AVE Jive Communications, Inc.
Proposal for the City of Lake Elsinore
GovSales @jive.com • 877 - 333 -8880 • Jive.com
Proposal for the City of Lake Elsinore
Vendor Qualification
COMPANY HISTORY
Founded by engineers, Jive Communications, Inc. originated in 1999 as a custom software development
r ,1)r f :n. rli .. r : (..,i. -ri .:.., ,.I- : r.rnc: •g .r :. of I ,...)I "' °Ya JCici3t ,I : lriC) C),y 3riCi K'1(; \ -v . i .1.1i;1 "ILy
incumbent providers had limited incentive to create, innovate, or disrupt existing revenues. In response,
c : : 1 i! rE i l'lifl(( Cr"r11 IC 9ti;(.: ta 011JIrsIouilsedost"" of ,3pc . ( U f
the vast number of variables necessary for an on- premise solution. This vision was realized in 2006 as Jive
Communications, Inc. was incorporated. Today, Jive is nationally recognized as a leading provider of cloud
communications, specializing in the public sector and commercial markets.
JIVE'S VISION AND DEVELOPMENT PHILOSOPHIES
Jive is dedicated to the small, mid, and strategic vertical markets where communication needs can't be met
by mass - produced, low functionality solutions. Until Jive Communications, these markets were primarily
served by premise -based solutions which required numerous vendors to create self- managed
r .: _
tele phony. phony.
i .iQ ilcc a e. sol flons ;r inci sing t i 'liei: opt of i ic,
pace of technological change.
Jive's goal is to prevent this trend by providing advanced, easy -to use communication solutions, enabling
coin "de nt, .or` oet IEv(. .f,r i G st c.t S:: f1v`;r ,'';` developmentt and delivery cu;rnpelencies ring
f F rov s; is il•yl , dlrr n I.,I _1iiC a del vc: "y wirle r:- ;lu(.ir)g cost. r .)Jlli' l,le) 15 . i. i S, fI(:Y,I. 111 r r
Recognizing the challenging communications market, Jive has remained true to our development goals of:
Strengthening development of Jive Cloud platform to continue providing innovative communications
solutions.
Integrating best -of -breed technologies throughout the telecommunications market.
Providing superior customer service through administrative software and user support systems.
Establishing limitless scalability of all Jive processes.
The Jive Cloud platform is the foundation of our strategy to deliver voice, video, and data communications
as <1 .,.... i:.mli`, C::,r exl is I:_ _;Jt ,IIO :.tva 1 . >dC:(?,;l t',a,.l _. till;' - -urrent neCtC "sw l it -':.r )vld mg C?'I
avenue for future growth in additional communication technologies such as video, distance learning, and
collaboration.
B
Jive.com • 877 - 333 -8880 • GovSales @jive.com Jive Communications, Inc. ,JIVE
42 Proposal for the City of Lake Elsinore
l[}/l T /`Tc TCORPORATEFACTSHEET
ive[ommun|caUons hasato|o[41 office |ocaUons.J eiskeagqua eredinOrem.Ua hond asU i [~bvo
Headquarters
Sales Offices
Datacenter3
Jive Communications, Inc.
1375VV15O0N Suite 1O2
Ovem, UT 84057
Phoenix, AZ
Scottsdale, AZ
Bnke/sfis|d. CA
Los Angeles, CA
Glendora, CA
San Francisco, C4
A|amn, CA
San Juan Capistrano, CA
Lafayette, CA
BakersOe|d.CA
Santa Cruz, C4
Los Angeles, [4
Atlanta, GA
Chicago, |L
New York, #Y
Dallas, TX
Salt Lake City, UT
General Number: 865-768'5429
Education Sales: 877-333'8880
Customer Care.- 866-768'5429
Fleming Island, FL
Chicago, |L
Batavia, |L
Eureka, MI
Plymouth, M|
MonirNUe, NC
Hackensack.NU
Pearl River, NV
Norman, OK
Westlake, OR
Aust|n, TX
Seattle, WA
United Kingdom
Dallas, TX
Corpus Christi, TX
Aust|n, TX
Draper, UT
Salt Lake City, UT
South Jordan, UT
Layton, UT
Farmington, UT
Leh|, UT
Staff JiveCommunications has experienced project management, sales engi-
Certifications neering, technical support, billing, training, and customer service teams that
p,n de8z'asimp|eanU cieniruskz eron'bomdNgp,ocensandongo-
ng customer support.
naUdiUon.J|ve'oeog|nee/|ng a o|Usnvvidevao yo[ceui caUons om
Cisco, Juniper, VMWare.Po|ycom. Panasonic, Adlian. and many others,
ThcJiveCe/Ue _Soppor an!rainingpmgromi,equhadforall
t c n|ca|suppo repn sen!a vesOnnecerUhedcm Jive Qood.age sare
encouragedand|ncent|zeUtocont|nuerece|ngtechn|ca|cerUhcaz|ons
related to supporting Jive Hosted Vo|P clients, Jive technical support per-
sonne!cu,rendyho|d(inaggregate)hefoUowingceNI.caVons
Cisco C[NA.CC0A, CCNP, CC|E ^ Microsoft VICT3 Windows 7
AD|RANATSP [on gu,aUon
CompT|AA+ ^ Microsoft K4TA Windows DS
CompT|A5ecurity+ Fundamentals
CompT|APnoject+ ^ Microsoft VICTS Windows 7
VV Web Foundations Associate on5guraUon
Microsoft MTASecurity ^ Jive Communications JC3T
Fundamentals
Microsoft MTA Windows D3
Fundamentals
JIVE Jive Communications, Inc. GovSalesOjive.com - 877-333-8880 Jive.com
Proposal for the City of Lake Elsinore
JIVE PRODUCTS IN BRIEF
The Jive solution integrates IP hardware technologies from companies such as Polycom, Panasonic, and
Cisco with the proprietary Jive Cloud platform. Jive's solution provides all the communications needs for its
customers — including phones, video, voice, fax messaging, local and long distance calling, conference bridg-
es, and more. The service is available for a single, low price per seat.
Technology
Jive's proprietary technology is fully- hosted, thereby enabling a highly scalable multi- tenant architecture.
Jive's communications solutions include the following features.
Purpose -built for large -scale environments
Standards -based (XML, SOAP, VXML, SIP)
Open architecture support for existing investments
Integration with any SIP soft switch or network
All directories are partitioned
All applications support multi- tenancy and overlapping DNS
Core Offering
Cloud VoIP telephone services
Voice & Video conferencing
Uni ied mcssao:na v.,ice and slat "A
Jive productivity tools
E -fax, single number reach, cloud recording
Contact center applications
All inclusive — bundled calling plan
Mobility and presence management
Basic call center functionality
Best -of -breed Dial Plan Editor
Partners & Customers
Customers
Jive serves thousands of customers and clients found
in a variety of industries including:
Commercial
Education
Healthcare
Legal
Hospitality
Financial services
Professional services
Partners
Among others, Jive partners include:
Panasonic
Cisco
Polycom Po>
Level f37
Verizon •
XO c
AdTran gear;
43
Jive.com • 877 - 333 -8880 • GovSales @jive.com Jive Communications, Inc. JIVE
44 Proposal for the City of Lake Elsinore
DIVE Jive Communications, Inc. GovSales @jive.com • 877 - 333 -8880 • Jive.com
Proposal for the City of Lake Elsinore
jIVE
Jive.com • 877 - 333 -8880 • GovSales @jive.com
45
Tean, uualifications
Jive Communications, Inc. JIVE
Proposal for the City of Lake Elsinore
Team Qualifications
BIOGRAPHIES
David DeLuce
Senior Account Manager
ddeluce @getjive.com
David is a sales and marketing manager with 30 years experience in the telecommunications and
networking industry, working with carriers and public sector entities. Before joining Jive, David was part of
Cisco's public sector operation in California and worked with large counties, airports, and transit agencies.
JaiCi Razak
Project Manager
jrazakC@getjive.com
JaiCi earned a BS degree in Information Systems from Brigham Young University and has been serving
C;.ICie"i> VJiti J14( G y'cYti, o. bicflcd " ( IGi£.IM . d _re , ... ,lucreI ('v
tYir f I'UI . "l \ra it c?` ii)1 crud _ also a'.(;llfl : 1 -Scium Master f S'r':j.
Todd Doyle
Director of Deployment Services
tdoyle @getjive.com
Todd has over 15 years of experience as director of technologies, designing, deploying, integrating,
maintaining and troubleshooting a wide range of technology. He's worked extensively with multiple
fortune 500 companies integrating complex technologies that created a solid foundation for the business
relationships.
Veronica McGee
alfii >> Icrlt P7araa: r
vmcgee@getjive.com
Veronica has multiple years of experience performing telecom duties including number porting and
broadband circuit deployment. She previously worked at Veracity Networks and has served hundreds of
clients in the 2 years she has been with Jive.
David Rowley
Director, Customer Experience
drowley @getjive.com
David has over 20 years directing highly motivated people in satisfying customers of technical products and
se vices. 1c `"ec.:i ely r r es t e g al y hUs: e s r :E.o .t g<r a a _m .;.rth :;I o - r es v r :•; .,.. I_ Iry
and expertise in customer experience strategy, process design, recruiting, and executive management.
Geneise Morrison
Service Account Manager
gmorrison@getjive.com
Geneise has nearly 10 years experience in customer service and team management. She assisted in
47
Jive.com • 877 - 333 -8880 • GovSales @jive.com Jive Communications, Inc. JIVE
48 Proposal for the City of Lake Elsinore
developing Jive's customer service program over the past Zyears. Currently manages the Service Account
Manager department.
Jive Hora|ek
Director of Government Sales
J|misa sales and marke1ing xecut|vev|!hsigniUcan(e erpri e.senicepro derandpub|icsecior a|es
leadership experience in technology hardware, software, and SaaS. Formerly a Director at Cisco, Jim built
public sector sales operations including government, education and health care, growing revenues to
400M before joining Jive.
RESPONSIBILITIES
Jive Communications has a dedicated team in place to assist the City with a seamless transition ioJive's
Hosted VoIP solution. A brief work bio has been provided for each member that will be directly or indirectly
assisting with this project.
AccountManage.DaWdOeLoce will coo/d|na. ee[fnAswdh the [ky1hmughou(|henegoia!ionpracessHe
will serve as the main point-of-coNaci|n relation to the RFPresponse.
Upon award, NeCKy's accoontw iUbeoss|gnedkzour efihsdPnn p M oxngerPn essiono|(P P}.Jai i
Razak. JaiCi will act as the point-of-contact during the implementation process. She will involve designated
s;affkom|he,-i/|ode{erminNgacuaiom|zeUimp|emen1aUonp|an iatinduJesnu/nherpoNng'traNing^
and installation needs.
Dur/cg|mp|ememaUonJa/[l will also coovdinateef:o s*XNT dD e0]iredor ep|oymemSenxcos)
in and net"workNgneeds and V eronicaW('ee(Fu|0|menI Manager)/n col ned|on
with number porting. At that time Todd and Veronica will designate individuals on their teams to accomplish
necessary tasks.
Additionally, JaiCi will coordinate with David Rowley (Director of Customer Experience) and designated City
sta ocren eonUschedo|eacy nm|zeUirn|n)ng|an|foo'si|e ra!n[ngischosen.DoV:dvv!Unssignspec/fc
individuals from customer service and technical support to assist in training.
Once implementation is complete Geneise Morrison (Service Account Manager) will become the po|nt-of-
contacttucoovg|nateadditinna|tein|ngandschedu|emuUnefoUow'upcoUs.TheCityvvi||o|sohave24/7
access to customer service and technical support should any need arise.
Jim Horalek (Director of Government Sales) will oversee the entire process and will be available to assist if
the need arises.
All members, with the exception of David DeLuce, are based at our headquarters in Orem, UT.
JIVE Jive Communications, Inc. GovSalesCc ive.com - 877-333-8880 - Jive.com
Proposal for the City of Lake Elsinore
j1VE
Jive.com • 877 - 333 -8880 • GovSales @jive.com
49
Itemized List of Products
and Services
Jive Communications, Inc. JIVE
Proposal for the City of Lake Elsinore
Itemized fist of Products
and Services
J `. E. .:_.1 trs (ostei' w:ii and e:l r.,:1r'I'n!.n :::)`. n services. I?t I; Va' S 3 : `z'. ,.. a (!r::'S c Ne
please n(Ae II al, cluie u Xteli` >N^ and P(:'XIE)li' na,11 < of Ave:s piwfonn. I'i' S _ >...5 I "';;r' I'; I:.. E.'.
information can be found at http: / /jive.com /features.
All features listed, unless otherwise indicated, are included in the Jive Solution.
FEATURE LIST
BASIC VOIP FEATURES
Auto Attendants
Call Analytics
Call Logs
Call Recording
Call Reporting
Conference Bridge (10- party)
Conferencing (3 -way)
Custom Greetings
Custom Messages
Custom Hold Music
Custom Schedules
Barge
Desktop Integration
Dial by Extension
Dial by Name
Dial -by -Name Directory
Direct Inward Dialing
Direct Outward Dialing
Directory on Phone
Eavesdrop
Extension Dialing
Fax to Email
Call Recording
Inbound Call Filters
Individual Call Logs
Intercom
Last Number Redial
Line Failover
LDAP Integration
Local & LID Dial -Tone
Message Waiting Indicator
Presence Monitoring
Ring Groups (Call Hunt)
Speed Dial
Unlimited Auto Attendants
Unlimited Extensions
Virtual Fax
Visual Dial Plan Editor
Voicemail
Voicemail to Email
Web -Based Admin Portal
Web -Based User Portal
We'll
CALL MANAGEMENT FEATURES
Auto - Divert
Auto - Reject
Call Forwarding
Call History
Call Hold
Call Park /Pickup
Call Queues (Automatic Distribution)
Call Routing
Call Transfers
Call Waiting
Caller ID
Do Not Disturb
Find Me /Follow Me
Missed Call Indicator
Multiple Calls per Line
CALL CENTER
Advanced Ring Strategies
Agent Login /Log out
Custom Queue Hold Message
Custom Queue Hold Music
Escape from Call Queue
Multiple Queues
Pre -Call Announcement
Queue Call Barge
Queue Call Eavesdropping
Queue Call Recording
Queue Call Whisper
Report Caller Hold Time
51
Jive.com • 877 - 333 -8880 • GovSaIesC@jive.com Jive Communications, Inc. JIVE
52 Proposal for the City of Lake Elsinore
Unlimited Call Queues
Wait Time Announcement
PHONE SERVICE
Cloud PBX
International Calling*
Jive Desktop**
Mobility Softphone*
Multi -Site Compatible
Toll -free and Local Numbers
Unlimited Domestic Usage
Denotes extra charge for service.
Jive Desktop provides increased integration of Jive features into the desktop computing environment.
When a user installs Jive Desktop on their PC, phone numbers in Outlook or a web browser are suddenly
clickable and initiate calls from their phone to the number clicked.
PRODUCTS
As a hosted solution, no on -site equipment or products are required other than the physical desktop
handsets and (optional) network gateway device. Jive Hosted VolP is compatible with most VolP handsets
following open SIP standards, and Jive recommends Cisco or Polycom handsets. Our most popular phones
are the ,,isc;o 5t.a0 5 i s a .. Podycom VVX yer e t e:: fig rr=. ^deI- and st e.. ifi;.a ;nt: have b: >l- n
included in the quote attached to this proposal.
In addition to the handsets quoted, Jive supports the following VolP handsets and endpoints (and can often
use existing handsets):
Supported Handsets /SIP Endpoints Include:
IP Phones
Panasonic KX- UT113B - Basic SIP Phone
Panasonic KX- UT113B - Basic SIP Phone with Power Supply
Panasonic KX- UT123B - Basic 2 Port SIP Phone
Panasonic KX- UT123B - Basic 2 Port SIP Phone with Power Supply
Panasonic KX- UT133B - Standard SIP Phone
Panasonic KX- UT133B - Standard SIP Phone with Power Supply
Panasonic KX- UT136B - Standard SIP Phone
Panasonic KX- UT136B - Standard SIP Phone with Power Supply
Panasonic KX- UT248B - Standard SIP Phone
Panasonic KX- UT248B - Standard SIP Phone with Power Supply
Panasonic KX -UT670 - Standard SIP Phone
Panasonic KX -UT670 - Standard SIP Phone with Power Supply
Panasonic KX -A239- Power Adapter UT Phones
Panasonic KX -A422- Power Adapter for UT 670 Phones
Polycom SoundPoint IP 321 (no power supply)
Polycom SoundPoint IP 321 with Power Supply (24 volt)
Polycom SoundPoint IP 331 (no power supply)
Polycom SoundPoint IP 331 with Power Supply(24 volt)
Polycom Sound Point IP 335 (no power supply)
Polycom SoundPoint IP 335 with Power Supply(24 volt)
Polycom SoundPoint IP 450 with PoE (no power supply)
Polycom SoundPoint IP 450 with Power Supply(24 volt)
DIVE Jive Communications, Inc. GovSalesCgive.com • 877 - 333 -8880 • Jive.com
Proposal for the City of Lake Elsinore
Polycom SoundPoint IP 550 (no Power Supply)
Polycom SoundPoint IP 550 with Power Supply
Polycom SoundPoint IP 560 (no power supply)
Polycom SoundPoint IP 560 with Power Supply (48 volt)
Polycom SoundPoint IP 650 (no Power Supply)
Polycom SoundPoint IP 650 with Power Supply
Polycom SoundPoint IP 670 (no power supply)
Polycom SoundPoint IP 670 with Power Supply (48 volt)
Polycom Power Supply 24 Volt for IP321,331,335,450,550,650
Polycom Power Supply 48 Volt for IP560 and 670
Polycom VVX 1500 6 -line Bus. Media Phone with Power Supply
Polycom VVX 1500 6 -line Business Media Phone
Polycom VVX 1500 D Dual Stack (SIP &H.323) Business Media Phone with Video and HD Voice
Polycom VVX 1500 D dual stack (SIP &H.323) with 1 year Maintenance
Polycom VVX 1500 G Dual Stack Business Media Phone w /PoE
Polycom VVX 300 6 -line Desktop Phone with HD Voice - PoE
Polycom VVX 300 6 -line Desktop Phone with HD Voice with Power Supply
Polycom VVX 310 6 -line Desktop Phone Gigabit Ethernet with HD Voice - PoE
Polycom VVX 310 6 -line Desktop Phone Gigabit Ethernet with HD Voice - with Power Supply
Polycom VVX 400 12 -line Desktop Phone with HD Voice - PoE
Polycom VVX 400 12 -line Desktop Phone with HD Voice with Power Supply
Polycom VVX 410 12 -line Desktop Phone Gigabit Ethernet with HD Voice - PoE
Polycom VVX 410 12 -line Desktop Phone Gigabit Ethernet with HD Voice - with Power Supply
Polycom VVX 500 12 -Line Touchscreen Business Phone
Polycom VVX 500 12 -Line Touchscreen Business Phone with Power Supply
Polycom VVX 600 12 -line Business Media Phone with HD Voice - PoE
Polycom VVX 600 12 -line Business Media Phone with HD Voice with Power Supply
Cisco SPA301G (with power supply)
Cisco SPA303G (with power supply)
Cisco SPA501G (no power supply)
Cisco SPA502G (no power supply)
Cisco SPA504G (no power supply)
Cisco SPA508G (no power supply)
Cisco SPA509G (no power suppy)
Cisco SPA512G (no power supply)
Cisco SPA514G (no power supply)
Cisco SPA525G (no power supply)
Cisco PA100 Power Supply
IP Conference Phones
Polycom SoundStation IP 5000
Polycom SoundStation IP 5000 With Power Supply
Polycom SoundStation IP 5000 Power Supply
Polycom SoundStation IP 6000
Polycom SoundStation IP 6000 With Power Supply
Polycom SoundStation IP 6000 Power Supply
Polycom SoundStation IP 7000
Polycom SoundStation IP 7000 With Power Supply
Polycom SoundStation IP 7000 Power Supply
IP Wireless Phones
Panasonic TGP500 DECT Cordless Phone with Base
Panasonic TGP550 DECT Cordless Phone with Corded Base Phone
53
Jive.com • 877 - 333 -8880 • GovSales @jive.com Jive Communications, Inc. JIVE
54 Proposal for the City of Lake Elsinore
Panasonic TPA50 DECT Cordless Phone Additional Handset
SNOM M9 -1 DECT Cordless Phone with Base
SNOM M9 -HC Cordless Phone Additional Handset
Spectral-ink Kirk 300 Wireless bundle: 4 x 4020 DECT handsets
Spectral-ink Kirk 300 Wireless bundle: 4 x 4040 DECT handsets
Spectral-ink Kirk 300 Wireless bundle: 4 x 5020 DECT handsets
Spectral-ink Kirk KWS300 Wireless base station (POE ONLY)
Spectral-ink Kirk DECT 2010 (includes power supply /charger)
Spectral-ink Kirk DECT 4020 (handset only, no base or charger)
Spectral-ink Kirk DECT 4040 (handset only, no base or charger)
Spectral-ink Kirk DECT 5020 (handset only, no base or charger)
Spectral-ink Kirk DECT 5040 (handset only, no base or charger)
Spectral-ink Kirk DECT 40XX Power Supply
Spectral-ink Kirk DECT 40XX Charging Base
Spectral-ink Kirk DECT 50XX Power Supply
Spectral-ink Kirk DECT 50XX Charging Base
IP Phone Sidecar /Expansion Modules
Polycom SoundPoint IP 650 Backlit Expansion Module
Polycom SoundPoint IP 670 Color Display Expansion Module
Cisco SPA500s
IP Phone Headsets
Jabra (GN Netcom) GN 9125
Jabra (GN Netcom) GN 9125
Jabra (GN Netcom) GN 9125
Jabra (GN Netcom) GN 9330e
Jabra (GN Netcom) GN Polycom EHS Cable
Jabra (GN Netcom) GN RJ9 to 2.5mm adapter
IP Phone Network Accessories
Cisco SF300 -08 8 -Port Ethernet Switch
Cisco SF302 -08P, 8 -Port PoE Ethernet Switch
Cisco SF300 -24P, 24- Port PoE Ethernet Switch
Cisco SF300 -48P, 48 -Port PoE Ethernet Switch
Adtran NetVanta 3120
Adtran NetVanta 3448
Adtran Netvanta 3200
Adtran Netvanta 3200
Adtran TA908e
Adtran TA924e
Adtran NetVanta 6310 + NIM card
Adtran NetVanta 6310 + NIM card
IP Fax Hardware
Cisco SPA112 2 Port Adapter
Cisco SPA122 ATA with Router
AVE Jive Communications, Inc. GovSales @jive.com • 877 - 333 -8880 • Jive.com
Proposal for the City of Lake Elsinore
jIVE
Jive.com • 877 - 333 -8880 • GovSales @jive.com
References
55
Jive Communications, Inc. JIVE
Proposal for the City of Lake Elsinore
References
With well over 5,000 customers in 50 states and 3 countries, Jive's nationally recognized Hosted VoIP
platform has outpaced the market while providing award winning services and quality ratings. Jive serves
over 92,000 thousand users. Included below are three Jive customers for reference purposes:
13500 Aviation
Hollyglen, CA 90350
Jaime Hernandez, IT Director
310.725.5802 ljhernandez@davincischools.org
Initial deployment: July 2011
Project Type: Hosted VoIP (210 seats, 3 sites)
Project Description: Jive deployed Hosted VoIP to Da Vinci Schools' three sites. This allowed Da Vinci
T ,'re .l chart: r scwliools from a single location, : a na, sign fIC:ant :::)si's.
414EOjaiAve.
Ojai, CA 93024
Sandy McElwaine, Director of Technology
805.640.4300 x1077 I smcelwaine@ojai.k12.ca.us
Initial deployment: July 2012
Project Type: Hosted VoIP (360 seats, 6 sites)
Project Description: Ojai USD had an aging 3Com system, and
Jive was able to provide Hosted VoIP services over replacing the
system, providing major cost savings. The project included placing
a VoIP gateway device at each location and IP Handsets. The
district was responsible for the PoE preparation and deployment.
201 S Steckel St.
Santa Paula, CA 93060
Christian Baker, Director of Technology
805.933.8830 1 cbaker@spesd.org
Initial deployment: May 2013
Project Type: Hosted VoIP (450+ seats, 8+ sites)
ti:, . Mfr, -.I I: distf ..;911ce . I - . - ci :.1
district. Santa Paula USD is currently expanding the service into the high school, as the original deployment
was for the Elementary District only. This will increase the count of total phones for this client to over 450.
57
Jive.com 877 - 333 -8880 • GovSales @jive.com Jive Communications, Inc. JIVE
M Proposal for the City of Lake Elsinore
AVE Jive Communications, Inc. GovSales @jive.com • 877 - 333 -8880 • Jive.com
Proposal for the City of Lake Elsinore
IVE (
j2
Pricing
4
f
e
Jive.com • 877 - 333 -8880 • GovSales@jive.com
59
Jive Communications, Inc. JIVE
Proposal for the City of Lake Elsinore
Sales Quote
i t -? c'sd
All our voice features come sta
Ave Communications, Inc.
Attn: New Accounts
3214 N. University Ave #610
Provo, LIT 84606
11111
nclard with every plan.
Quote Date: 2014-04-16 Customer:
Valid Until: 2014-07-18 City of Lake Elsinore
Prepared By: David De Luce
PBX Replacement-Lake Elsinore
ILI
Polycom VVX41 0 (Gigabit, PoE) 10 187.24 1,872.40
Voice - NumberNumber Port 78 5.00 390.00
Polycom VVX31 0 (Gigabit, PoE) 59 139.88 8,252.92
Cisco SPAI 12 3 53.39 160.17
Panasonic TPA50 (Additional Cordless Handset) 5 82.00 410.00
Interconnected VolP - Per-User One-Time Charge 84 15.00 1,260.00
Polycom Power Supply (24-volt) 2 12.95 25.90
Panasonic TGP500 (Cordless Phone + Base) 3 119.95 359.85
Polycom IP 331 (PoE) 4 81.18 324.72
Sales Tax 912.48
Total 13,968.44
Interconnected VolP - Monthly Charge - Common Area Phone 3 15.95 47.85
Voice - Standard DID - Monthly Charge 78 1.00 78.00
Interconnected VolP - Monthly Charge - Per User 81 18.95 1,534.95
Taxes and Fees 284.18
Total 1,944.98
Notes:
Taxes and Fees are estimated charges which may vary, and include Regulatory Recovery Fees, E911, Universal Service Fees (USF), and other
taxes, fees, access charges, and surcharges assessed on the federal, state and local government level. All usage in the continental U.S. and
Canada included. All support included.
Terms and Conditions:
12 month term.
Up-front charges
13,968.44
Jive.com • 877-333-8880 GovSalesgjive.com
Monthly charges
1,944.98
Jive Communications, Inc, JIVE
62 Proposal for the City of Lake Elsinore
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AVE Jive Communications, Inc. GovSales @jive.com • 877 - 333 -8880 • Jive.com
Proposal for the City of Lake Elsinore
jIVE
Jive.com • 877 - 333 -8880 • GovSales @jive.com
63
Attachments
Jive Communications, Inc. ,JIVE
Proposal for the City of Lake Elsinore
Jive Hosted VoIP Service Leve
Agreement
IN_" C . :. is 1 71P.1 . (_IHS l;F_'s the spec.i c Se.IV level a- eenlents and conditions f- _i V,-)l`', ra
service o" .lid." _.O' "nnll,nlC ?t1i11 "1`i. ThIS SI fl, also sp( -- es the .'7U.; awes lo be take.n In case t: , .:c3 ' „i c'
failure to meet the asserted service guarantees. Jive Communications guarantees that Jive Hosted VoIP will
maintain four 9's (99.99 %) in any given calendar year.
Hosted VoIP Client must subscribe to Jive Hosted VoIP, Ave's cloud -based telephony service
which, routes voice calls over the Internet from o. it data centers Vuur office location
and vice - versa.
Monitoring Jive Communications must be allowed to monitor the Jive Hosted VoIP service in the
client network.
Availability Jive Hosted VoIP is available when you can make and receive calls from internal and
external extensions and access administrative controls.
Unavailability Any period of time during which Jive Hosted VoIP service unable to make voice calls
AW"), client bandl,vidt-i s sufficient. I3ar:1%,., dth must also a ve t=bk/ low I_tr ac,:
and packet loss.
Exclusions Loss of service caused by the following will not be included in monthly availability
calculations:
1. Unava` lab Kw fro i i ".0 tl . ;ant bal d, *,ldt "i o' anV 1t' er !__. U- ie tivi -Y issue affect) lc
the client's site. (Local, national, or international).
2. Unavailability caused by the client's Internet Service Provider. (Local, national, or
international.)
SERVICE CREDITS
J C 'd il tS s II b- _+ payable as 11 ollovt /s --in'd relf i£c :. :, ie Recur in ees t ;r a Ic i
VoIP service up to 50% of the monthly service(s).
Downtime
r
99.99%
I Credit
0% of Recurring Charges
99.90% 15% of Recurring Charges
99.80% 10% of Recurring Charges
99.70% 15% of Recurring Charges
99.60%
99.50%
20% of Recurring Charges
25/° of Recurring Charges l
99.401/.
99.3 0%
30% of Recurring Charges
35% of Recurring Charges
99.20%
99.10%
40% of Recurring Charges
45% of Recurring Charges J
99.00% 50% of Recurring Charges
65
Jive.com • 877 - 333 -8880 • GovSalesC@jive.com Jive Communications, Inc. JIVE
66 Proposal for the City of Lake Elsinore
REPORTING PROCEDURE
Follow Jive's reporting procedure carefully to ensure any service credits are applied properly. Before
r er c ti gal L. ;r_IC , colfirfn iile >>i . ..c. E r I : _Ik, .: ; ^r < ly irl' z
contacts listed on the client account can formally report issues to Jive. The following table provides examples
Of polent :r.l 4 i.c: s [ed to .) fr: ;":' r . >f`i... S.3 v: C,0 .."c.:'i
Priority Summary Example(s) Resolution
Inbound calls do not
1
Total loss of service. Voice connect. Users cannot dial Initial Response: Within 15 min.
quality deemed unusable. outbound. Incomprehensible pest = ffcrtRles dut on Within ' hrs.
audio,
2 Degraded service
performance. Isolated call Calls sound choppy. i Initial Response: Within 4 hrs.
incidents. Impaired feature Dropped calls. Cannot dial a Best Effort Resol_it.on: Within 24
functionality
certain number. hrs.
I
3 Service change request. A phone will not connect. Initial Response: Within 24 hrs.
Issues impacting a single Need to change inbound
E
Rest E t Re ulut.or W:thin 72
user /phone. call routing. I hrs.
HOW TO SUBMIT AN ISSUE
1. Email a ticket to support @getjive.com. In your ticket:
A. Describe issue (e.g., "Inbound calls to number xxx -xxx -xxxx not ringing through ")
C lt , i I' . )llcate, scope afec €e use-s") B, it iEl d? 3-
C. State priority level (e.g., "1, 2, or 3 based on the above table ")
2. You will receive a ticket number responder, indicating a ticket has been opened for the issue.
T1 I .. ...) .. :,,ubrniss o : u. I:;riori. 3. c I : i /
I le - l . I CC r I i 'C ) i f;' l I rU,l'k .,ia4)I "12, ,l .,.;t);t ?: i l C :'1(._ ei'i
will review your open ticket with the resolution times stated above. Your response will then be processed
via phone or email, and a resolution path suggested. Please note that calls may NOT be put straight to an
engineer, but the engineers on call will be made aware of your issue and its priority and will respond within
the allocated time frame.
SLA TERMS AND CONDITIONS
This SLA does not apply for any moth to the extent that service credits arise as a result of our breach of
the AUP or if you are in material default of payment, and is counted in relation to your contract Terms and
Conditions.
Escalation Points
If you do not receive a response within the Initial Response time of your call, you can reach Jive
Communications' Support Center at 801 - 717 -1556 and request your issue be escalated. You can also contact
your appointed Service Account Manager and request your ticket be escalated.
SLA Exclusions. Many possible situations are completely beyond the control of Jive
Communications, and therefore are not in the scope of this SLA. These situations include:
Planned Maintenance. Any planned maintenance of the Client Solution or any other infrastructure
relating to the Client Solution. Jive Communications will do everything possible to minimize and
JIVE Jive Communications, Inc. GovSales @jive.com • 877 - 333 -8880 • Jive.com
Proposal for the City of Lake Elsinore
avoiddown|imeduringanysuchma|n(enancewindnw.Thec|ien xiUnece ephornocaVnno[
ai|easL1weekofanyupcom|ngma\ntenanresuc oUOcoUonvxUbesei ieemaUnd nsss
WC c;! ent
contact details. Planned ma intenance of the Jive Communications infrastructure shall happen
between the hours of midnight and 6am GMT on weekdays orweekends.
Emergency Maintenance. Tbp,even1pro|ongedootag,esaKkcUngourc|uud .Jive
Communications may be required to perform emergency maintenance. In this instance our
notice, per{odcnu|dbe less than 24 how rs. T0 in, |n|m!ze the e ect.:n the c||ents| ft i:n.J|ve
Communications will aim to return service within one hour, from when the emergency Maintenance
began.
Malicious Attacks. |fathird party not associated with Ave Communications initiates a "Denial
ofService^orotherformofd|sab||ngattachagainstyourQoudSom|ceormajorporUonsoY
our network, Ave Communications will do everything in its power to stop the attack, but cannot
guarantee resolution time.
SERVIc[)V|/— F\|N|T|/Nr CE ..`— ,`—. .... / /,/".
Unavailability. The cumulative total unavailability for the relevant Jive Communications service. For
the svoidanceo[doubt. Client Outages and P|nnnedMaintenon eareexc|ude0 i omth|sdeUn|tion
Client Outages/Unavailability. Any outage caused by any of the unsupported software or hardware
sspecihedinNe3o|uUonOocumenVo/anychangeoragioniakerbytheO|en[sPersonn6l
Total Available Service Time. The total time in the relevant year, 24 hours a day for every day in a
month. Fixed calendar months will be used i.e. 1st Jan to 31st Jan, Ist Feb to 28th Feb, etc.
K4eoyurementTheSeniceLeve|saremensunsdnnayeadybos[s/Ung0omU/ehr huU
calendar quarter (Jan to Mar, Apr to Jun, July to Sept, Oct to Dec) after the end of the "stability
period"). The "stability period" means the period of 3 months after the Client Solution has gone live
or such other period as agreed between the pad|es).
Reporting. Jive Communications shall report on the Service Levels to the Client on a quarterly
basis if requested. Reports shall be based on Jive Communications' records and shall be used in
calculating any Service Credits payable (except in the case of manifest error or reporting problems
with Jive Communications' SLA monitoring solution, in which case Jive Communications and the
Client will discuss and agree any Service Credits that may beappUcab|e).
Credit Notes. If according to Jive Communications records Service Credits are payable, Jive
Communications shall issue a credit note to the value of the Service Credits. Maximum Service
Credits. The maximum Service Credits due in any one calendar month shall not exceed 55% of the
monthly fees. Where multiple Cloud Services are part of the Client Solution, the maximum Service
Credits are restricted to that portion of the Recurring Fees that relate to the Cloud Service(s) that
have not achieved the Service Level commitment.
AVAILABILITY
The % availability calculation formula is as follows, measured on a yearly basis:
Tota|Availab|eSemceTlme — JkmCommunication Outage
x100 =Total Avai|ab|eSeniceTime
Actual Service Availability
SERVICE LIMITATION
57
Jive Communications or its related persons shall not be held liable for any consequential, indirect, special,
punitive, or incidental damages, whether foreseeable or unforeseeable, based on claims of the customer or
ibcusion e/s.VndudingbuLnc|imi|ed o.daimsfnr|ossorda a.goodwiU.pmJs.useo moneyoruseor
the software, interruption in use or availability of data, stoppage of other work or impairment of other assets),
877-333-8880 - GovSalesMive.coni Jive Communications, Inc. JIVE
68 Proposal for the City of Lake Elsinore
arising out of breach of implied warranty, breach of contract, misrepresentation, negligence, strict liability
in tort or otherwise, except only in the case of personal injury where and to the extent that applicable law
prohibits exclusion of such liability. In no event will the aggregate liability which Jive Communications and its
related persons may incur in any action or proceeding arising out of performance or non - performance of this
e y C,;17 rf::;: c -'I C) ° _tual..v p) -jit. to Jive C,. i)r - -nun at cmc, L;'y/ Y;;I I -.i r:)c,: -Y;C
product or service that directly caused the damage.
The Service Levels shall not apply (and Service Credits shall not be payable) where:
1. The Client fails to promptly comply with the Client Obligations;
2. The Client fails to pay the Fees on the due date;
3. Jive Communications has the right to suspend the Services (in accordance with the General Terms) or if
a Force Majeure Event applies; or
4. Jive Communications Outages arise due to
a) the occurrence of any agreed issues or risks highlighted in the Solution Document or
b) any client initiated change requests.
INVOCATION
Unavailability is calculated from the time of the initial report of by the Customer or Jive Communications, until
ae t ne. :a` x e.) ,I.. i;) a C01 " "IL, "1 _ .•n, A cl -ir - of C;r'ly be. n ,: ftF amax1rM.: Tl :?` ,. `V(i'" Ir';.)
i,], , wive ,,<l5_ :i. ,:i m l_h:: lix "c ori. A, I "il : t(..I :1 e r l.];;i(} l i ugh youir acc t?i1 ., '1 1 gee ci L',y ernuil no,
support@getjive.com.
JIVE Jive Communications, Inc. GovSales @jive.com • 877 - 333 -8880 • Jive.com
Polycom"
DATA SHEET
Polycom® VVX° 400 Series of Business
Media Phones
A color mid -range business media phone for today's
office workers and call attendants delivering crystal
clear communications
The Polycom" VVX' 400 is an expandable color business media phone that delivers
crystal clear communications enhanced collaboration and personal productivity.
Simplicity and ease of use
The VVX 400 phone brings high - quality, cost effective solution to front line staff handling
moderate volume of calls through advanced UC telephony features. The intuitive color
user interface of the VVX 400 makes navigation easy and requires minimal training.
Unsurpassed voice quality and clarity
The VVX 400 delivers breakthrough Polycom'' HD Voice "" quality for life -like
conversations, while minimizing fatigue making calls more efficient and productive.
Maximize productivity
Give your front line staff the best experience with this high quality twelve line color
business media phone. The VVX 400 improves personal productivity by complementing
the workplace applications on the computer. Users can view and manage their Microsoft
Exchange Calendars, receive meeting reminders and alerts, access the corporate
directory and Instant Messaging /presence status right on their phone display, even while
waiting for their PC to boot. They can also extend their PC's desktop to include the VVX
400 phone's screen for mouse /keyboard navigation and interaction.
Best -in -class deployment and administration
The VVX 400 phone is easy to deploy and simple to manage. Using an enterprise- grade,
web - based, configuration method allows administrators to easily provision and maintain
even a small number of phones throughout the entire organization.
Customizable and expandable
The VVX 400 phone provides personalized information at a glance, through built -in web
applications and custom backgrounds. The VVX 400 phone also comes ready for future
expansion modules as your users' need and business grows.
Market - leading open standards interoperability
Designed for enhanced interoperability, the VVX 400 leverages and complements
the other existing IT investments in your business. With the broadest call server
interoperability in the industry, the Polycom VVX 400 mid -range business media phone
can become the flexible and future -proof foundation for any organization's unified
communications strategy.
Benefits
Improve productivity for office staff
and knowledge worker's via an
intuitive larger, color display and
easy to use line appearances
Make more efficient and
productive calls with the
unparalleled voice clarity of
Polycom' HD Voice"
Reduce deployment and
maintenance costs —the Polycom
Zero Touch Provisioning and web
based configuration tool makes
the VVX 400 simple to deploy,
easy to administer, upgrade,
and maintain
Leverage previous IT infrastructure
investments — deploy VVX 400
business media phones on your
existing network without
needing to upgrade your call
control platform
Easily integrate with third -party UC
and productivity applications for
broad, standards - based, open APIs
DATA SHEET Polycom VVX 400 Specifications
Polycom VVX 400 specifications
User interface features
Backlit 3.5" color LCD
320 x 240) resolution
Voicemail support
WebKit -based Browser
Adjustable base height
Unicode UTF -8 character support.
Multilingual user interface including
Chinese, Danish, Dutch, English (Canada/
US /UK), French, German, Italian,
Japanese, Korean, Norwegian, Polish,
Portuguese, Russian, Slovenian, Spanish,
and Swedish
Audio features
Polycom HD Voice technology delivers
life -like voice quality for each audio path -
handset, the hands -free speakerphone,
and the optional headset'
Polycom' Acoustic Clarity" technology
providing full - duplex conversations,
acoustic echo cancellation and
background noise suppression
Type 1 compliant (IEEE 1329 full duplex)
Frequency response —150 Hz — 7 kHz for
handset, optional headset and hands -
free speakerphone modes
Codecs: G.711 (A -law and p -law),
G.729AB, G.722, G.722.1, G.722.1C, iLBC
Individual volume settings with visual
feedback for each audio path
Voice activity detection
Comfort noise generation
DTMF tone generation (RFC 2833 and
in -band)
Low -delay audio packet transmission
Adaptive jitter buffers
Packet loss concealment
Headset and handset compatibility
Dedicated RJ -9 headset port
Hearing aid compatibility to ITU -T P.370
and TIA 504A standards
Compliant with ADA Section 508
Subpart B 1194.23 (all)
Hearing aid compatible (HAC) handset for
magnetic coupling to hearing aids
Compatible with commercially- available
TTY adapter equipment
Call handling features'
12 lines (programmable line keys)
Shared call /bridged line appearance
Busy Lamp Field (BLF)
Flexible line appearance (one or more
line keys can be assigned for each
line extension)
Distinctive incoming call treatment/
call waiting
Call timer and call waiting
Call transfer, hold, divert (forward), pickup
Called, calling, connected
party information
Local three -way audio conferencing
One -touch speed dial, redial
Remote missed call notification
Do not disturb function
Electronic hook switch capable
Local configurable digit map /dial plan
Open application platform
WebKit enabled full browser that
supports HTML5, CSS, SSL security,
and JavaScript
Supports Polycom Apps SDK and API
for third -party business and personal
applications
Bundled with Polycom UC Software:
Corporate Directory Access
using LDAP
Visual Conference Management
Network and provisioning
SIP Protocol Support
SDP
IETF SIP (RFC 3261 and companion RFCs)
Two -port Gigabit Ethernet switch
10 /100Base -TX across LAN and
PC Ports
1000Base -TX available on VVX410
Conforms to IEEE802.3 -2005 (Clause
40) for Physical Media Attachment
Conforms to IEEE802.3 -2002 (Clause
28) for Link Partner Auto - Negotiation
Manual or dynamic host configuration
protocol (DHCP) network setup
Time and date synchronization
using SNTP
FTP /TFTP /HTTP /HTTPS server -
based central provisioning for mass
deployments
Provisioning and call server
redundancy supported
QoS Support — IEEE 802.1p /Q tagging
VLAN), Layer 3 TOS, and DHCP
VLAN -CDP, DHCP VLAN discovery,
LLDP -MED for VLAN discovery
Network Address Translation (NAT) -
support for static configuration and
Keep - Alive" SIP signaling
RTCP and RTP support
Event logging
Syslog
Hardware diagnostics
Status and statistics reporting
IPv4
TC P
UDP
DNS -SRV
Security
802.1X Authentication and EAPOL
Media encryption via SRTP
Transport Layer Security (TLS)
Encrypted configuration files
Digest authentication
Password login
Support for URL syntax with password for
boot server address
HTTPS secure provisioning
Support for signed software executables
Power
Built -in auto sensing IEEE 802.3 of Power
over Ethernet (Class 2)
Energy- saving after hours mode
External Universal AC Adapter (optional),
48VDC; 12W
Approvals
FCC Part 15 (CFR 47) Class B
ICES -003 Class B
EN55022 Class B
CISPR22 Class B
VCCI Class B
EN55024
EN61000 -3 -2; EN61000 -3 -3
NZ Telepermit
Korea KC3
UAE TRA
Russia GOST -R3
Brazil ANATEL3
Australia A & C Tick
ROHS compliant
Safety
UL 60950 -1
CE Mark
CAN /CSA C22.2 No 60950 -1
EN 60950 -1
IEC 60950 -1
AS /NZS 60950 -1
ICASA (add)
CITC (add)
DATA SHEET Polycom VVX 400 Specifications
Operating conditions
Temperature: 0 to 40 °C ( +32 to 104 °F)
Relative Humidity: 5% to 95 %,
noncondensing
Storage temperature
40 to +70 °C ( -40 to +160 °F)
Polycom VVX 400 comes with:
VVX 400 console
Handset with handset cord
Network (LAN) Cable - CAT -5E
Quick Start Guide
A ferrite clamp is included in the box
Open Source OFFER is included in
the box
Need flexible financing?
Polycom CAPITAL
ol shrc ° i r-ec
Size
7.5x6x7in(19x15x18cm)(WxHxD)
Part numbers
2200 -46157 -025 — VVX 400 WW PoE
2200- 46162 -025 — VVX 410 WW PoE
Weight
2.0 Ibs (0.9 kg)
Unit box dimensions
12 x8.25 x4.25 in
3.1 Ibs (1.4 kg)
Master carton quantity
Ten (10)
Country of origin
China
Warranty
One (1) year
1. To enjoy all the benefits of Polycom HD Voice
when using the phone in the headset mode, you
must use a wideband headset.
2. Most software - enabled features and capabilities
must be supported by the server. Please contact
your IP PBX /Softswitch vendor or service provider
for a list of supported features.
3. Planned future compliance
About Polycom
Polycom is the global leader in open standards -based unified communications and collaboration (UC &C) solutions for voice
and video collaboration, trusted by more than 415,000 customers around the world. Polycom solutions are powered by the
Polycom`' RealPresence' Platform, comprehensive software infrastructure and rich APIs that interoperate with the broadest set
of communication, business, mobile and cloud applications and devices to deliver secure face -to -face video collaboration in
any environment.
Polycom, Inc. Polycom Asia Pacific Pte Ltd Polycorn EMEA
1.800.POLYCOM +65 6389 9200 +44 (0)1753 723282 Po lyco mJ
www.polycom.com mwww.polyco.asia www.polycom.co.uk C)
2013 Polycom, Inc. All rights reserved. All Polycom= names and marks associated with Polycom products are trademarks or service marks of Polycom, Inc. and are registered or common law
marks in the United States and other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for
any purpose other than the recipient's personal use, without the express written permission of Polycom. 9848 -1113
Polycom
DATA SHEET
Polycom® VVX' 300 and 310 Business
Media Phones
Powerful entry -level business media phones for today's
cubicle workers handling a low to moderate volume of
calls delivering crystal clear communications
The Polycom VVX`G 300 is an expandable business media phone that delivers crystal
clear communications, enhanced collaboration and personal productivity.
Simplicity and ease -of -use
The VVX 300 phone brings high- quality, cost effective solutions to any environment
through advanced UC features. The intuitive user interface of the VVX 300 makes
usability and navigation easy and requires minimal training.
Unsurpassed voice quality and clarity
The VVX 300 delivers breakthrough Polycom HD Voice'" quality for life -like
conversations while minimizing fatigue making calls more efficient and productive.
Maximize productivity
Give your front line workers the best experience with this high quality six -line
business media phone. The VVX 300 improves personal productivity by
complementing the workplace applications on their computer. Users can view and
manage their Microsoft Exchange Calendars, receive meeting reminders and alerts,
access the corporate directory and Instant Messaging /presence status right on their
phone display, even while waiting for their PC to boot. They can also extend their
PC's desktop to include the VVX 300 phone's screen for mouse /keyboard navigation
and interaction.
Best -in -class deployment and administration
The VVX 300 phone is easy to deploy and simple to manage. Using an enterprise -
grade, web - based, configuration method allows administrators to easily provision and
maintain even a small number of phones throughout the entire organization.
Customizable and expandable
The VVX 300 phone provides personalized information at a glance, through built -in
web applications and custom backgrounds. The VVX 300 phone also comes ready for
future expansion modules as your users' needs and business grows.
Market - leading open standards interoperability
Designed for enhanced interoperability, the VVX 300 leverages and complements
the other existing IT investments in your business. With the broadest call server
interoperability in the industry, the Polycom VVX 300 entry level business media phone
can become the flexible and future -proof foundation for any organization's unified
communications strategy.
Benefits
Improve productivity for cubicle
workers and call center operators
through an intuitive easy to use
user interface
Make more efficient and
productive calls with the
unparalleled voice clarity of
Polycom° HD Voice'"
Reduce deployment and
maintenance costs —the Polycom
Zero Touch Provisioning and web -
based configuration tool makes
the VVX 300 simple to deploy,
easy to administer, upgrade,
and maintain
Leverage previous IT infrastructure
investments — deploy VVX 300
business media phones on
your existing network without
needing to upgrade your call
control platform
Easily integrate with third- party
web -based UC and productivity
applications for broad, standards -
based, open APIs
DATA SHEET Polycom VVX 300 and 310 Specifications
Polycom VVX 300 specifications
User interface features
Backlit 8 -level Grayscale graphical LCD
208 x 104) resolution
Voicemail support2
WebKit -based Browser
Adjustable base height
Unicode UTF -8 character support.
Multilingual user interface including
Chinese, Danish, Dutch, English (Canada/
US /UK), French, German, Italian,
Japanese, Korean, Norwegian, Polish,
Portuguese, Russian, Slovenian, Spanish,
and Swedish
Audio features
Polycom HD Voice technology delivers
life -like voice quality for each audio path -
handset, the hands -free speakerphone,
and the optional headset'
Polycom ' Acoustic Clarity "" technology
providing full - duplex conversations,
acoustic echo cancellation and
background noise suppression
Type 1 compliant (IEEE 1329 full duplex)
Frequency response —150 Hz — 7 kHz for
handset, optional headset and hands -
free speakerphone modes
Codecs: G.711 (A -law and p -law),
G.729AB, G.722, G.722,1, iLBC
Individual volume settings with visual
feedback for each audio path
Voice activity detection
Comfort noise generation
DTMF tone generation (RFC 2833
and in -band)
Low -delay audio packet transmission
Adaptivejitter buffers
Packet loss concealment
Headset and handset compatibility
Dedicated RJ -9 headset port
Hearing aid compatibility to ITU -T P.370
and TIA 504A standards
Compliant with ADA Section 508
Subpart B 1194.23 (all)
Hearing aid compatible (HAC) handset for
magnetic coupling to hearing aids
Compatible with commercially- available
TTY adapter equipment
Call handling
featuresZ
6 lines (programmable line keys)
Shared call /bridged line appearance
Busy Lamp Field (BLF)
Flexible line appearance (one or more
line keys can be assigned for each
line extension)
Distinctive incoming call treatment/
call waiting
Call timer and call waiting
Call transfer, hold, divert (forward), pickup
Called, calling, connected
party information
Local three -way audio conferencing
One -touch speed dial, redi.al
Remote missed call notification
Do not disturb function
Electronic hook switch capable
Local configurable digit map /dial plan
Open application platform
WebKit enabled full browser that
supports HTML5, CSS, SSL security,
and JavaScript
Supports Polycom Apps SDK and
API for third -party business and
personal applications
Bundled with Polycom UC Software:
Corporate Directory Access using
LDAP Visual Conference Management
Network and provisioning
SIP Protocol Support
SDP
IETF SIP (RFC 3261 and companion RFCs)
Two -port Ethernet switch
10 /100Base -TX across LAN and PC
ports (VVX 300)
10008ase -TX available on VVX 310
Conforms to IEEE802.3 -2005 (Clause
40) for Physical Media Attachment
Conforms to IEEE802.3 -2002 (Clause 28)
for link Partner Auto - Negotiation
Manual of dynamic host configuration
protocol (DHCP) network setup
Time and date synchronization
using SNTP
FTP /TFTP /HTTP /HTTPS server -based
central provisioning for
mass deployments
Provisioning and call server
redundancy supported
QoS Support — IEEE 802.1p/Q tagging
VLAN), Layer 3 TOS, and DHCP
VLAN - CDP, DHCP VLAN discovery,
LLDP -MED for VLAN discovery
Network Address Translation (NAT)
support for static configuration and
Keep - Alive" SIP signaling
RTCP and RTP support
Event logging
Syslog
Hardware diagnostics
Status and statistics reporting
IPv4
TCP
UDP
DNS -SRV
Security
802.1X Authentication and EAPOL Media
encryption via SRTP
Transport Layer Security (TLS)
Encrypted configuration files
Digest authentication
Password login
Support for URL syntax with password for
boot server address
HTTPS secure provisioning
Support for signed software executables
Power
Built -in auto sensing IEEE 802.3 of
Power over Ethernet (Class 2)
External Universal AC Adapter (optional),
48VDC; 12W
Approvals
FCC Part 15 (CFR 47) Class B
ICES -003 Class B
EN55022 Class B
CISPR22 Class B
VCCI Class B
EN55024
EN610 0 0 -3 -2; EN61000 -3 -3
NZ Telepermit
Korea KC3
UAE TRA
Russia GOST -R3
Brazil ANATEL3
Australia A & C Tick
Safety
UL 60950 -1
CE Mark
CAN /CSA C22.2 No 60950 -1
EN 60950 -1
IEC 60950 -1
AS /NZS 60950 -1
ICASA (add)
CITC (add)
DATA SHEET Polycom VVX 300 and 310 Specifications
Operating conditions
Temperature: 0 to 40 °C (-132 to 1047)
Relative Humidity: 5% to 95 %,
noncondensing
Storage temperature
40 to +70 °C ( -40 to +160 °F)
Polycom VVX 300 comes with:
VVX 300 console
Handset with handset cord
Network (LAN) Cable - CAT -5E
Quick Start Guide
A ferrite clamp is included in the box
Open Source OFFER is included in
the box
Need flexible financing?
Polycom CAPITAL
Size
7.5x6x7in(19x15x18cm)(WxHxD)
Part numbers
2200- 46135 -025 — VVX300 WW PoE
2200- 46161 -025 — VVX310 WW PoE
Weight
Unit weight: 2.0 Ibs (0.9 kg)
Unit box dimensions
12 x8.25 x4.25 in
3.1 Ibs (1.4 kg)
Master carton quantity
Ten (10)
Country of origin
China
Warranty
One (1) year
1. To enjoy all the benefits of Polycom HD Voice
when using the phone in the headset mode, you
must use a wideband headset.
2. Most software - enabled features and capabilities
must be supported by the server. Please contact
your IP PBX /Softswitch vendor or service provider
for a list of supported features.
3. Planned future compliance
About Polycom
Polycom is the global leader in open standards -based unified communications and collaboration (UC &C) solutions for voice
and video collaboration, trusted by more than 415,000 customers around the world. Polycom solutions are powered by the
Polycom`' RealPresence Platform, comprehensive software infrastructure and rich APIs that interoperate with the broadest set
of communication, business, mobile and cloud applications and devices to deliver secure face -to -face video collaboration in
any environment.
Polycom, Inc. Polycom Asia Pacific Pte Ltd Polycom EMEA
1.800.POLYCOM +65 6389 9200 +44 (0)1753 723282 Polycomwww.polycom.com www.polycom.asia www.polycom.co.uk
Q 2013 Polycom, Inc. All rights reserved All Polycom' names and marks associated with Polycom products are trademarks or service marks of Polycom, Inc. and are registered or common law
marks in the United States and other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for
any purpose other than the recipient's personal use, without the express written permission of Polycom. 5299 0213
H.;: r <,.R..:: s,? .. \2 sa x` s ,.., /. <vf.. /,i,i,' r u.F. ,\\s r,..'ri.`-Eii/ . yur,///,iill % %z'/,l . , a '
Data Sheet
Cisco SPA112 2 Port Phone Adapter
Affordable and Feature -Rich Voice over IP (VoIP)
Highlights
Eliminate compromise on voice quality or features for phone and fax capabilities associated with Internet voice
over IP (VoIP) service. Cisco° VoIP solutions provide the quality, peace of mind, and investment protection at an
affordable price.
Product Overview
The Cisco SPA112 2 Port Adapter enables high - quality VoIP service with a comprehensive feature set through a
broadband Internet connection. Easy to install and use, it works over an IP network to connect analog phones and
fax machines to a VoIP service provider and provides support for additional LAN connections.
The Cisco SPA112 includes two standard telephone ports to connect existing analog phones or fax machines to a
VoIP service provider. Each phone line can be configured independently. With the Cisco SPA112, users can
protect and extend their investment in their existing analog telephones, conference speakerphones, and fax
machines as well as control their migration to IP voice with an extremely affordable, reliable solution.
Compact in design and compatible with international voice and data standards, the Cisco SPA112 can be used
with residential, home - office, and small business VoIP service offerings, including full- featured hosted or open
source IP PBX environments. This easy -to -use solution delivers advanced features to better connect employees
and serve customers, all on a highly secure Cisco network.
The Cisco SPA112 2 Port Adapter (Figures 1 and 2):
Enables high - quality VoIP service with a comprehensive feature set through a broadband Internet connection
Provides high - quality, clear- sounding voice, using advanced voice quality -of- service (QoS) capabilities and
the industry- leading voice Session Initiation Protocol (SIP) stack
Supports reliable faxing with simultaneous voice and data use
Includes two standard telephone ports, each with an independent phone number, for use with fax machines
or analog phone devices
Is compatible with all industry voice and data standards and common telephone features such as caller ID,
call waiting, and voicemail
Includes a simple -to -use web -based configuration utility for easy deployment
2008 -2011 Cisco and /or its affiliates. All rights reserved. This document is Cisco Public Information. Page 1 of 5
Figure 1. Cisco SPA112 2 Port Adapter
Figure 2. Ports on Cisco SPA112 ATA 2 Port Adapter
Features and Benefits
The Cisco SPA112 provides an easy -to -use VoIP solution that offers:
Toll- quality voice and carrier -class feature support: The Cisco SPA112 delivers clear, high - quality voice
communication under a variety of network conditions. Excellent voice quality in challenging, changeable IP
network environments is made possible through the advanced implementation of standard voice coding
algorithms. The Cisco SPA112 is interoperable with common telephony equipment such as fax, voicemail,
private branch exchanges (PBXs) and key telephone systems (KTSs), and interactive voice response
systems.
Large -scale deployment and management: The Cisco SPA112 enables service providers to provide
customized services to their subscribers. It can be remotely provisioned and supports dynamic, in- service
software upgrades. A highly secure profile upload saves providers the time and expense of managing and
preconfiguring or reconfiguring customer premises equipment (CPE) for deployment.
Outstanding security: The Cisco SPA112 supports highly secure, encryption -based methods for
communication, provisioning, and servicing.
Compact size: Designed for small spaces, the Cisco SPA112 can be installed as a desktop unit or
mounted on a wall.
Comprehensive feature set: The standards -based Cisco SPA112 is compatible with Internet VolP
provider features such as caller ID, call waiting, voicemail, call forwarding, distinctive ring, and much more
to provide a complete, affordable, and highly reliable solution for high - quality VoIP.
Easy installation and changes: The web -based configuration utility enables quick deployment and
easy changes.
2008 -2011 Cisco and /or its affiliates. All rights reserved. This document is Cisco Public Information. Page 2 of 5
Investment protection: Businesses that are growing rapidly can use the solution with other Cisco Unified
Communications solutions, providing industry- leading investment protection.
Peace of mind: Cisco solutions deliver the solid reliability you expect from Cisco. All solution components
have been rigorously tested to help ensure easy setup, interoperability, and performance.
Table 1 lists the specifications for the Cisco SPA112 2 Port Adapter.
Table 1. Product Specifications
Note: Many specifications are programmable within a defined range or list of options. Please see the Cisco SPA100 Series Administration Guide
for details. The configuration profile is uploaded to the Cisco SPA112 at the time of provisioning.
Data networking
Voice gateway
Voice features
MAC address (IEEE 802.3)
IPv4 (RFC 791) upgradeable to IPv6 (RFC 1883)
Address Resolution Protocol (ARP)
Domain Name System (DNS) A record (RFC 1706) and SRV record (RFC 2782)
Dynamic Host Configuration Protocol (DHCP) client (RFC 2131)
Point -to -Point Protocol over Ethernet (PPoE) client (RFC 2516)
Internet Control Message Protocol (ICMP) (RFC 792)
TCP (RFC 793)
User Datagram Protocol (UDP) (RFC 768)
Real Time Protocol (RTP) (RFC 1889) (RFC 1890)
Real Time Control Protocol (RTCP) (RFC 1889)
VLAN tagging (IEEE 802.1 p)
Simple Network Time Protocol (SNTP) (RFC 2030)
SIP channels support for both UDP and TCP transport
SIPv2 (RFC 3261, 3262, 3263, and 3264)
SIP proxy redundancy: Dynamic through use of DNS SRV A records
Reregistration with primary SIP proxy server
SIP support in network address translation (NAT) networks (including Serial Tunnel [STUN])
Highly secure (encrypted) calling using Secure RTP (SRTP)
Codec name assignment
G.711 (A -law and p -law)
G.726 (32 kbps)
G.729 A
Dynamic payload
Adjustable audio frames per packet
Dual -tone multifrequency (DTMF): In -band and out -of -band (RFC 2833) (SIP information)
Independent configurable dial plans with interdigit timers and IP dialing (1 per port)
Call progress tone generation
Jitter buffer: Adaptive
Frame loss concealment
Full- duplex audio
Echo cancellation (G.165 and G.168)
Voice activity detection (VAD)
Silence suppression
Comfort noise generation (CNG)
Attenuation and gain adjustments
Flash hook timer
Message waiting indicator (MW I) tones
Visual messaging waiting indicator (VMW I) using frequency shift keying (FSK)
Polarity control
Hook flash event signaling
Caller ID generation (name and number): Bellcore, DTMF, and European Telecommunications Standards
Institute (ETSI)
Streaming audio server: Up to 10 sessions
Music on hold
Call waiting, call waiting and caller ID
2008 -2011 Cisco and /or its affiliates. All rights reserved. This document is Cisco Public Information. Page 3 of 5
f "'_.lf 4.: . /fri >",.yxro .s:..;u.,, i/°r e c. . a8; .N. .. "is, n , „<vy i. »,
Fax capability
Security
Provisioning, administration,
and maintenance
Physical interfaces
Subscriber line interface
circuit (SLIC)
Caller ID with name and number
Caller ID blocking
i Selective and anonymous call rejection
Call forwarding: No answer, busy, and all
Do not disturb
Call transfer, call return, and call back on busy
Three -way conference calling with local mixing
Per -call authentication and associated routing
Call blocking with toll restriction
Distinctive ringing: Calling and called number
Off -hook warning tone
Advanced inbound and outbound call routing
Hotline and warmline calling
Long silence (configurable time setting) silence threshold
Disconnect tone (for example, reorder tone)
Configurable ring frequency
Ring validation time setting
Tip and ring voltage adjustment setting
Ring indication delay setting
Fax tone detection pass- through
Fax pass- through using G.711
Real -time fax over IP using T.38 fax relay (T.38 support is dependent on fax machine and network and transport
resilience)
Password- protected system reset to factory default
Password- protected administrator and user access authority
Provisioning, configuration, and authentication
HTTPS with factory- installed client certificate
HTTP digest: Encrypted authentication using MD5 (RFC 1321)
Up to 256 -bit Advanced Encryption Standard (AES) encryption
SIP Transport Layer Security (TLS)
Web browser administration and configuration using integral web server
Telephone keypad configuration with interactive voice prompts
Automated provisioning and upgrade using HTTPS, HTTP, and Trivial File Transfer Protocol (TFTP)
TR -069
Asynchronous notification of upgrade availability using Notify
Nonintrusive, in- service upgrades
Report generation and event logging
Statistics in Bye message
Debug server records and syslog: Per -line configurable web browser
Ping and traceroute diagnostics
Configuration management: Backup and restore
Support for Bonjour
1 WAN 100BASE -T RJ -45 Ethernet Port (IEEE 802.3)
2 RJ -11 FXS phone ports for analog circuit telephone device (tip and ring)
Reset button
Ring voltage: 40 -90 Vpk configurable
Ring frequency: 20 -25 Hz
Ring waveform: trapezoidal
Maximum ringer load: 5 ringer equivalence numbers (RENs)
On -hook voltage (tip and ring): —46 to —56V
Off -hook current: 18 -25 mA
Terminating impedance: 600 ohm resistive or 270 ohm + 750 ohm
150 nF complex impedance
Frequency response: 300 -3400 Hz
Return loss (600 ohm, 300 -3400 Hz): up to 20 dB
Insertion loss (1 Vrms at 1 kHz): 3 -4 dB
2008 -2011 Cisco and /or its affiliates. All rights reserved. This document is Cisco Public Information. Page 4 of 5
rev ///`` / %' % 'J "E z,''a Z:,, s', i v`?x...,,1x P' '. \r'- %,l,%1 v%i,. ins" ''//// " , ,'//.r/"e,/%f/'/D/"iv ,
Product Warranty 1 -year limited hardware warranty with return -to- factory replacement and 90 -day limited software warranty
Cisco Small Business Support Service for the Cisco SPA112 2 Port Adapter
The Cisco Small Business Support Service provides "peace of mind" coverage at an affordable price and helps
you get the most value from your Cisco Small Business solution. This device - level, subscription -based service
includes software upgrades and updates, extended access to the Cisco Small Business Support Center, and next -
business -day hardware replacement as necessary. It also provides community -based support to enable small
businesses to share knowledge and collaborate using online forums and wikis to help boost business efficiency,
identify and reduce risks, and serve customers better.
For More Information
For more information about Cisco Small Business solutions, visit www.cisco.com /go /smallbusiness. For more
information about the Cisco SPA 100 Series, visit www.cisco.com /go/gatewayss or contact your local Cisco account
11'111'11
C1scow
Americas Headquarters
Cisco Systems. Inc.
San Jose, CA
Asia Pacific Headquarters
Cisco Systems (USA) Pte. Ltd,
Singapore
Europe Headquarters
Cisco Systems International BV Amsterdam,
The Netherlands
Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com /go /offices.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and /or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go
to this URL: www.cisco.com /go /trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply
a partnership relationship between Cisco and any other company. (1110R)
Printed in USA C78- 691106 -00 10/11
2008 -2011 Cisco and /or its affiliates. All rights reserved. This document is Cisco Public Information. Page 5 of 5
Total harmonic distortion (THD) (350 mV peak at 300 Hz): up to 3
Idle channel noise: 72 dB (typical)
Longitudinal balance: 55 dB (typical)
Off -hook threshold (line seizure): Rdc < 1000 ohm
On -hook threshold (line release): Rdc >10000 ohm
Rdc DC supervisory range: Rdc > 450 ohm
Regulatory compliance FCC (Part 15 Class B), CE, ICES -003, A -Tick certification, Restriction of Hazardous Substances (ROHS), and
UL
Power supply DC input voltage: 5V DC at 2.OA maximum
Power consumption: 5W
Switching type (100 -240V) automatic
Power adapter: 100 -240V and 50 -60 Hz (26 -34 VA) AC input, with 1.8m cord
I Indicator lights and LEDs Phone 1, phone 2, Internet, and power
Documentation 3 Quick Start Guide
Administration Guide (available online)
Provisioning Guide (available online)
Environmental
Dimensions (W x H x D) 3.98 x 3.98 x 1.10 in. (101 x 101 x 28 mm)
Unit weight 5.40 oz (153 g)
Operating temperature 32 to 113 °F (0 to 45 °C)
Storage temperature 77 to 158 °F ( -25 to 70 °C)
Operating humidity 10 to 90% noncondensing
Storage humidity 10 to 90% noncondensing
Package Contents Cisco SPA112 2 Port Phone Adapter
5V /2A power adapter
6 -ft (1.83m) Ethernet cable
Quick Start Guide
CD with documentation, including license and warranty
Product Warranty 1 -year limited hardware warranty with return -to- factory replacement and 90 -day limited software warranty
Cisco Small Business Support Service for the Cisco SPA112 2 Port Adapter
The Cisco Small Business Support Service provides "peace of mind" coverage at an affordable price and helps
you get the most value from your Cisco Small Business solution. This device - level, subscription -based service
includes software upgrades and updates, extended access to the Cisco Small Business Support Center, and next -
business -day hardware replacement as necessary. It also provides community -based support to enable small
businesses to share knowledge and collaborate using online forums and wikis to help boost business efficiency,
identify and reduce risks, and serve customers better.
For More Information
For more information about Cisco Small Business solutions, visit www.cisco.com /go /smallbusiness. For more
information about the Cisco SPA 100 Series, visit www.cisco.com /go/gatewayss or contact your local Cisco account
11'111'11
C1scow
Americas Headquarters
Cisco Systems. Inc.
San Jose, CA
Asia Pacific Headquarters
Cisco Systems (USA) Pte. Ltd,
Singapore
Europe Headquarters
Cisco Systems International BV Amsterdam,
The Netherlands
Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com /go /offices.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and /or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go
to this URL: www.cisco.com /go /trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply
a partnership relationship between Cisco and any other company. (1110R)
Printed in USA C78- 691106 -00 10/11
2008 -2011 Cisco and /or its affiliates. All rights reserved. This document is Cisco Public Information. Page 5 of 5
r `
ICI N `
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SIP Cordless Phone System
Bass Hand et KX -TG P5001CordlessHandset /
Corded Handset Base Unit and KX -TG P5501CordlessHandset /
Additional Cordless Handset KX-TPA50
SIP Cordless Phone System
Very Convenient Phone System for IP- Centrex /Hosted Services and Open source PBX users.
Key Features
Support for 3 simultaneous network conversations
CODEC: G.711 a -law / G.711 p -law / G.722(wideband) / G.729a / G.726(32K)
DECT radio technology
2.1" Large LCD with white back light on cordless handset
Handset call button with status indicator on base unit *'
Up to 6 DECT cordless handsets
Support for up to 8 SIP registrations (e.g. up to 8 DID lines or extensions)
Ethernet pass- through port"'
Hands -free speaker phone on base unit *' and cordless handset
Wall mountable base unit *2
Responding to IP- Centrex/Hosted PBX Services and Asterisk / Switchvox *^
This system responds to [IP- Centrex/Hosted PBX Services]. Conveniently, no need
to set up a system telephone at every base. This system also enables you to use a
range of convenient services provided by the carrier such as Call Forward, Voice
Mail etc. Also, this system can be used as a wireless terminal for widely -known
Asterisk /Switchvox and so the uses of this system have become wider and wider.
Support for 3 simultaneous network conversations
This splendid system enables you to conveniently use three different outside lines
at the same time. Even if one of your coworkers is talking over this system now or
even if you haven't signed up more than one outside lines, you can make a call
using this system. This system saves you any labor or costs of signing up several
different outside lines and also saves you any trouble of managing different outside
lines. Call status is displayed on the main phone and its cordless phone for your
easy check.
G.71fa -law / G.71 1N -law / G.722(wideband) / G.729a / G.726(32K) used as CODEC
This system uses 3.711 a -law / G.711 p -law / G.722(wideband) / G.729a / G.726(32i) as
its codec. Making the most use of its bandwidth, this codec is designed to make
an efficient data communication. Therefore, your partner's voice and yours are
both reproduced so clearly that you can feel as if you were talking to your partner
face to face if both of the talkers use SIP Cordless Phone.
Features for KX- TPA50 *3 (additional handset)
2.1 " Large LCD with white back light on cordless handset
Bright message waiting indicator
Soft keys
100 phone book memory
10 Last dialed number
Local or network intercom
DID specific ring tones
10 days stand -by and 5 hour talk time
DECT radio technology
DECT Cordless Handset is used as the handset of its sub - phone. Unlike
before, there is no need for you to connect a LAN cable with every your
telephone. Worldwide- reputed Panasonic's handset, which has a large
white LCD, Calling Status Display Function, etc., is user - friendly
designed.
Up to 6 DECT cordless handsets
You can use up to six (6) DECT Cordless Handsets depending on your
needs. This system comes with one cordless handset when delivered to
you. You can use up to six (6) DECT Cordless Handsets if you need them.
Please contact us for details.
Supporting for up to 8 SIP registrations (e.g. up to 8 Direct
Inward Dialing Lines or Extensions)
SIP Cordless Phone System allows you to have up to eight (8) phone
numbers. You can set up in several ways: for example, you can set the
phone number for each handset. Or you can group the handsets by
group setting and restrict incoming calls to specific handsets. Handsets if
you need them. Please contact us for details.
These functions depends on environment of network and Internet service provider.
1 This function is available with KX- TGP550 only. '2 This function is available with KX- TGP500 only. '3 One handsel is included with KX- TGP550 /500.
4 "Digium" , "Asterisk' , " Switchvox" and the Digium and Asterisk logos are registered trademarks or trademarks of Digium, Inc.
Specifications
VoIP Support
IETF SIP version 2(RFC3261 and companion RFCs) •
Broad Works R15 / Broac •
Asterisk*' •
Voice Codec
G.711 a law / G 711 p law / G 722(wldeband) / G.729a / G 726(32K) • •
Network Interface
10 / 100 base -T auto MIDI / MDIX Ethernet LAN port 2 1
Provisioning
HTTP / HTTPS / FTP / TFTP and local / remote WEB configuration • •
Cos Support
DSCP
Static VLAN
TOS
Keys and Indications
Menu driven user interface
Line status
Direct handset call buttons
Message waiting indicator on the base unit
RF- System
US -DECT 1 92GHz 1.93GHz (for USA and Canada) 0
EU -DECT 1 88GHz 1.90GHz
Phone features
Multiple Handset 6 6 _
Multiple registration support 8 8
Simultaneous voice calls 3 3
2.5mm Headset Jack's
Grouping Handset: Handset select for receiving call
Handset and Number select for making call
Radial
Do Not Disturb
Anonymous Call (CLIR)
Anonymous Call Rejection
Busy Lamp Field (BLF) for handsets
Calling party name and number presentation (CLIP, CNIP)
Call Rejection
DTMF dialing during call
3 -Party Conferencing
Call Transfer
One touch button call Transfer
Call Hold
Call Forward Unconditional / User Busy / No Answer
Call Waiting
Distinctive Ringing
Ringtone Selection
1 Business Ediaon C.x. Stitch Vox V-4 .0 4.5
12" GP550: on base unit entl on LOrdl— handset. Ot TGP500: on cordless handsel.
f.
KX -TPA50
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Polycom® SoundPoint IP® 321
and 331
Enterprise -grade SIP phones
for remarkable value
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The SoundPoint IP 321 and 331 are two -line SIP phones that deliver superb Benefits
sound quality as well as a wide range of supported business telephony features, Excellent Sound Quality
The SoundPoint IP 321 phone has a single 10/100 Ethernet port and is Polycom Acoustic Clarity
designed for common areas, such as lobbies, hallways, and break rooms, as well Technology enables crystal -
as various wall- mounted deployments. The SoundPoint IP 331 phone, with its clear simultaneous hands -free
dual -port 10/100 Ethernet switch for LAN and PC connection, presents a cost- conversations as natural as being
effective solution for cubicle workers as well as call center operators who use a there
hard" phone in conjunction with a "soft" client running on the PC.
Superb Sound Quality"
Enterprise -Grade Feature Set'
The SoundPoint IP 321 and 331 phones feature a full - duplex IEEE 1329 Type
Two lines, support of shared
1- compliant speakerphone with Polycom's legendary Acoustic Clarity Technology line presence, 3 -way local
that delivers excellent sound quality and enables noise -free and echo -free conferencing, and built -in XML
conversations that are as natural as being there. microbrowser
Enterprise -Grade Feature Set'
The SoundPoint IP 321 and 331 phones deliver through an intuitive user
interface a full feature set encompassing both traditional business telephony
features such as call hold, park, pick -up, transfer, and three -way local
conferencing, and more advanced capabilities such as shared call /bridged line
appearance, hosts built -in XML microbrowser, and distinctive call treatment,
Efficient Installation and Provisioning
The SoundPoint IP 321 and 331 phones are engineered to make installation,
configuration, and upgrades as simple and efficient as possible. The phones'
standard base stand can be reversed to become a wall mount, eliminating the
need for a separate accessory. Built -in IEEE 802.3af PoE circuitry and a dual -
port Ethernet switch (SoundPoint IP 331 phone only) enable flexible deployment
options and savings on cabling expenses.
Make Great Things Happen with Polycom SoundPoint IP 321 and 331
In today's Internet driven world, the ability to conduct real time communication
and collaboration has become critical to an organizations survival, As the market
leader in voice, video, data and Web solutions, our award - winning IP telephony
and conference technology makes it easy for people to interact and maximize
productivity over any network, in just about an environment, anywhere around
the globe. That's why more organizations worldwide use and prefer Polycom IP
telephony and application solutions. Because when people work together, great
things happen. See how you, too, can achieve great things with the Polycom
SoundPoint IP 321 and 331 desktop phones.
Efficient Installation and
Provisioning
Remote, zero -touch provisioning
with support of a variety of servers
Broad and Robust
Interoperability
Certified to interoperate with a
broad array of SIP call control
platforms to enable open choices
and innovations while simplifying
provisioning, management and
support.
PO LYC
OMc
ePolycom® SoundPoint IP® 321 and 331 i ca ions
Lines (Directory Numbers)
Up to 2 lines with up to 2 calls per line
Display
102 x 33 pixel - graphical LCD
Feature Keys
3 context - sensitive "soft' keys
2 line keys with bi -color (red /green) LED
2 feature keys ( "Menu" and "Dial')
4 -way navigation key cluster with center "Select" key
2 volume control keys
Dedicated hold key
Dedicated headset key
Dedicated hands -free speakerphone key
Dedicated microphone mute key
Headset Compatibility
Dedicated 2.5 -mm headset port compatible with
most monaural mobile phone headsets
Hearing Aid Compatibility
Compliant with ADA Section 508
Recommendations: Subpart B 1194.23 (all)
Hearing Aid Compatible (HAC) handset for
magnetic coupling to approved HAC hearing aids
Compatible with commercially - available TTY adapter
equipment
Audio Features
Full- duplex hands -free speakerphone with Polycom
Acoustic Clarity Technology
Type 1 compliant with IEEE 1329 full duplex
standards
Frequency response - 300Hz - 3300Hz for handset,
headset and hands -free speakerphone modes
Codecs: G.711 p/A and G.729A (Annex B)
Individual volume settings with visual feedback for
each audio path
Voice activity detection
Comfort noise fill
DTMF tone generation / DTMF event RTP payload
Low -delay audio packet transmission
Adaptive jitter buffers
Packet loss concealment
Acoustic echo cancellation
Background noise suppression
Call Handling Features'
Shared call / bridged line appearance
Flexible line appearance (one or more line keys can
be assigned for each line extension)
Distinctive incoming call treatment / call waiting
Call timer
Call transfer, hold, divert (forward), pickup
Called, calling, connected party information
Local three -way conferencing
One -touch speed dial, redial
Call waiting
Remote missed call notification
Intercom
Automatic off -hook call placement
Do not disturb function
Polycom Worldwide Headquarters
4750 Willow Road, Pleasanton, CA 94588
1.800.11OLYCOM or + 1.925.924.6000
Other Features
Interoperability with Microsoft LCS 2005 for
telephony and presence'
Compatibility with Microsoft Office Communicator
and Windows" Messenger 5.1 Clients
Enabled for Polycom Productivity Suite
Local feature -rich GUI
Time and date display
User - configurable contact directory and call history
missed, placed and received)
Wave file support for call progress tones
Unicode UTF -8 character support. Multilingual
user interface encompassing Danish, Dutch,
English (Canada/US /UK), French, German, Italian,
Norwegian, Russian, Spanish, Swedish
Protocol Support
IETF SIP (RFC 3261 and corripanion RFCs)
Network and Provisioning
SoundPoint IP 331 — two -port 10/100 Mbps
Ethernet switch
SoundPoint IP 321 — single 10/100 Mbps
Ethernet port
Manual or dynamic host configuration protocol
DHCP) network setup
Time and date synchronization using SNTP
FfP / TFTP / HTTP / HTTPS server -based central
provisioning for mass deployments
Provisioning and call server redundancy supported
Web portal for individual unit configuration
OoS Support — IEEE 802.1 p/0 tagging (ULAN),
Layer 3
TOS, and DSCP
Network Address Translation (NAT) support for
static configuration and "Keep - Alive" SIP signalling
RTCP support (RFC 1889)
Event logging
Syslog
Local digit map
Hardware diagnostics
Status and statistics reporting
Security'
Transport Layer Security (TLS)
Encrypted configuration files
Digest authentication
Password login
Support for URL syntax with password for boot
server
HTTPS secure provisioning
Support for signed software executables
Power
Built -in, auto - sensing IEEE 802.3af Power over
Ethernet (Class 1)
External universal input AC adapter (optional';
24V DC @ 500mA)
Approvals
FCC Part 15 (CFR 47) Class B
ICES -003 Class B
EN55022 Class B
CISPR22 Class B
AS /NZS CISPR 22 Class
VCCI Class B
EN55024 Class B
EN61000 -3 -2; EN61000 -3 -3; EN- 61000 -6 -1
ROHS compliant
Anatel
GOST
C -tick
CCC
Safety
CE Mark
EN 60950 -1
IEC 60950 -1
N RTL
CAB /CSA -C22.2 No. 60950 -1 -03
AS /NZS 60950 -1
Operating Conditions
Temperature: 0 to 40oC ( +32 to 104 °F)
Relative Humidity: 5 0/oto 95 %, non - condensing
Storage Temperature
40 to +70'C ( -40 to + 160 °F)
SoundPoint IP 331/321 Comes With:
SoundPoint IP 331 /321 console
Handset with handset cord
Base stand
Network (LAN) cable
Orrick Start Guide
Product registration card
Size
6.7 in x 5.7 in x 6.9 in x 1.4 in
17cmx14.5cmxl7.5cmx3.5cm)
Weight
Phone weight: 1.37 lb (0.625 kg)
Part Numbers / UPC Codes
SoundPoint IF 331
2200 - 12365- 025/610807694694 for all markets
SoundPoint IP 321
2200 - 12360- 025/610807690276 for all markets
Unit Box Dimensions / Weight
10inx4.2inxll.6in(WxHxD)
25 cm x 10.5 an x 29.5 cm)
3 lb 4 oz (1.49 kg)
Master Carton Quantity
Ten
Country of Origin
Thailand
Warranty
1 year
1. Some of these features need to be supported by an
appropriate call / applications server
2. Please visit http:// www .polycom.com /techpartners.htm
for a list of supported platforms
3. Requires SIP version 3.1.3 Rev C or higher
4. Optional AC Adapter 5- packs. Part Numbers / UPC
Codes
2200-17877-001/610807690269 for NA, CALA,
Taiwan
2200- 17877- 002 /610807690276 for Japan
2200- 17877- 012/610807690283 for Australia /New
Zealand
2200- 17877 - 015/610807690290 for UK, Ireland, HK,
Singapore, Malaysia
2200 - 17877- 016/610807693437 for Korea
2200 17877- 022/610807693444 for China
2200- 1'78'77 - 122/610807690306 for India, Europe,
Rest of the World
4 POLYCOM,
nQ 2010 Poly;;om, Inc. All rights reserved POLYCOV, the Polycom "Triangles "logo and the names and ,narks associaled with Pcty —n s products are Iradernarks and /or sc -r vica marks of Polycom, lnc. and are
registered and /or co no taw marks in the United States and various other cruntries. All other trademarks are pmcperty of their respective owners. No portion hereof maybe reproduced or trar -w ted in any form
or by any means, !or any purpose other than If,, reripirnl:s persona( use, without the express -ill" permission of Pnlyr:om. 1278 0210
QuickSpecs HP 2530 Switch Series
Overview
Models
HP 2530 -48G -PoE+ Switch J9772A
HP 2530 -24G -PoE+ Switch J9773A
HP 2530 -8G -PoE+ Switch J9774A
HP 2530 -48 -PoE+ Switch J9778A
HP 2530 -24 -PoE+ Switch J9779A
HP 2530 -8 -PoE+ Switch J9780A
HP 2530 -48G Switch J9775A
HP 2530 -24G Switch J9776A
HP 2530 -8G Switch J9777A
HP 2530 -48 Switch J9781 A
HP 2530 -24 Switch J9782A
HP 2530 -8 Switch J9783A
Key features
Cost - effective, reliable, and secure fully managed Layer 2 switches
8, 24, or 48 Gigabit or Fast Ethernet ports with 4 Gigabit uplink ports(2 uplinks on 8 -port models)
PoE+ models for voice, video, and wireless deployments
ACLs, EEE, and IPv4 /IPv6 host support
Includes lifetime warranty, all software releases, and technical phone support
Introduction
The HP 2530 Switch Series consists of 12 fully managed Layer 2 edge switches that deliver cost - effective, reliable, secure, and easy -to-
use connectivity to business networks. Designed for entry -level to midsize enterprise networks, these Gigabit and Fast Ethernet switches
deliver full Layer 2 capabilities with optional PoE +, enhanced access security, traffic prioritization, and IPv6 host support.
The HP 2530 Switch Series offers uplink flexibility with four Gigabit Ethernet uplinks on all 24- and 48 -port models. Gigabit Ethernet
uplinks are four small form - factor pluggable (SFP) slots for fiber connectivity on the 24- and 48 -port Gigabit Ethernet models. The Fast
Ethernet 24- and 48 -port models have two SFPs and two RJ -45 Gigabit uplinks. The compact and fanless 8 -port switches offer additional
flexibility with two dual - personality ports that can be used as either RJ -45 Gigabit Ethernet or SFP ports. For customers implementing
Power over Ethernet for voice, video, or wireless deployments, the HP 2530 PoE+ switches are IEEE 802.3af and IEEE 802.3at compliant
with up to 30 W per port.
The switch series is easy to use, deploy, and manage via SNMP, CLI, and Web GUI. It offers flexible wall, table, and rack mounting +quiet
operation with fanless and variable speed fan models +and improved power savings, with features such as IEEE 802.3 az (Energy Efficient
Ethernet). These switches include a lifetime warranty, as well as all software releases and technical phone support.
Features and Benefits
Quality of Service (QoS)
Traffic prioritization (IEEE 802.1p)
allows real -time traffic classification with support for eight priority levels mapped to either two or four queues +uses weighted
deficit round robin (WDRR) or strict priority (SP)
Simplified QoS configuration
0 Port -based
DA-14447 U.S. QuickSpecs —Version 6 — 12/9/2013 Page 1
QuickSpecs
Overview
prioritize traffic by specifying a port and priority level
o VLAN -based
HP 2530 Switch Series
prioritize traffic by specifying a VLAN and priority level
Class of Service (CoS)
sets the IEEE 802.1 p priority tag based on IP address, IP Type of Service (ToS), Layer 3 protocol, TCP /UDP port number, source port,
and DiffSery
Rate limiting
sets per -port ingress enforced maximums for all ingressed traffic or for broadcast, multicast, or unknown destination traffic
Layer 4 prioritization
enables prioritization based on TCP /UDP port numbers
Flow control
helps deliver reliable communication during full - duplex operation
Management
Choice of management interfaces
Web graphical user interface (GUI)
HTML -based easy -to -use graphical interface allows configuration of the switch from any Web browser
Command -line interface (CLI)
provides advanced configuration and diagnostics through a robust CLI
Simple Network Management Protocol (SNMPv1 /v2c /v3)
allows a switch to be managed with a variety of third -party network management applications
Virtual stacking
provides single IP address management for up to 16 switches
sFlow (RFC 3176)
delivers wire -speed traffic accounting and monitoring configured by SNMP and CLI with three terminal encrypted receivers
IEEE 802.1 AB Link Layer Discovery Protocol (LLDP)
automates device discovery protocol for easy mapping by network management applications
Logging
provides local and remote logging of events via SNMP (v2c and v3) and syslog +provides tog throttling and log filtering to reduce the
number of log events generated
Port mirroring
allows traffic to be mirrored on any port or a network analyzer to assist with diagnostics or detecting network attacks
RMON (remote monitoring)
provides advanced monitoring and reporting capabilities for statistics, history, alarms, and events
Find - Fix - and - Inform
finds and fixes common network problems automatically, then informs the administrator
Friendly port names
allows assignment of descriptive names to ports
Dual flash images
provides independent primary and secondary operating system files for backup while upgrading
Multiple configuration files
allows multiple configuration files to be stored to a flash image
Front -panel LEDs
o Locator LED
allows users to set the locator LED on a specific switch to either turn on, blink, or turn off +simplifies troubleshooting by
making it easy to locate a particular switch within a rack of similar switches
Per -port LEDs
provides an at- a- glance view of status, activity, speed, and full- duplex operation
Power and fault LEDs
display any issues
Comware CLI
o Comware- compatible CLI
Xe 0
DA - 14447 U.S. QuickSpecs — Version 6 — 12/9/2013 Page 2
QuickSpecs
Overview
bridges the experience of HP Comware CLI users who are using the HP Provision software CLI
0 Display and fundamental Comware CLI commands
HP 2530 Switch Series
are embedded in the switch CLI as native commands +display output is formatted as on Comware -based switches, and
fundamental commands provide a Comware- familiar initial switch setup
0 Configuration Comware CLI commands
when Comware commands are entered, CLI help is elicited to formulate the correct Provision software CLI command
Connectivity
IPv6
0 IPv6 host
allows the switch to be deployed and managed at the edge of an IPv6 network
0 Dual stack (IPv4 /IPv6)
supports connectivity for both protocols +provides a transition mechanism from IPv4 to IPv6
0 MLD snooping
forwards IPv6 multicast traffic to the appropriate interface +prevents IPv6 multicast traffic from flooding the network
IEEE 802.3af Power over Ethernet (PoE)
provides up to 15.4 W per port to IEEE 802.3af- compliant PoE- powered devices such as IP phones, wireless access points, and
security cameras
IEEE 802.3at Power over Ethernet Plus
provides up to 30 W per port to IEEE 802.3 for PoE /PoE + - powered devices such as video IP phones, IEEE 802.11 n wireless access
points, and advanced pan /tilt /zoom security cameras (see product specifications for total PoE power available)
Auto -MDIX
adjusts automatically for straight- through or crossover cables on all ports
Pre - standard PoE support
detects and provides power to pre- standard PoE devices +see list of supported devices in the product FAQ at
www.hp.com /networking /support
Small form - factor pluggable (SFP) slots
provides fiber connectivity such as Gigabit -SX, -LX, -LH, and -BX with four SFP slots on all 24- and 48 -port Gigabit Ethernet models+
Fast Ethernet 24- and 48 -port models have two SFP slots and two RJ -45 Gigabit uplinks +8 -port models have two dual - personality
ports supporting either SFP or RJ -45 Gigabit uplinks
Dual - personality (RJ -45 or USB micro -B) serial console port
gives easy access to switch CLI with front of switch location and flexibility of using either RJ -45 or USB micro -B serial console port
Layer 2 switching
VLANs
provides support for 512 VLANs and 4,094 VLAN IDs
Jumbo packet support
supports up to 9220 -byte frame size to improve the performance of large data transfers +8 - and 24 -port Fast Ethernet models
automatically support up to 2000 -byte frames with no configuration needed
16K MAC address table
provides access to many Layer 2 devices
GARP VLAN Registration Protocol
allows automatic learning and dynamic assignment of VLANs
Per -ULAN Spanning Tree Plus (PVST +)
allows each VLAN to build a separate spanning tree to improve link bandwidth usage in network environments with multiple VLANs
Security
Access control lists (ACLs)
accommodates IPv4 /IPv6 port and VLAN -based ACLs (IPv6 ACL is supported only on Gigabit Ethernet and 48 -port models)
Source -port filtering
DA -14447 U.S. QuickSpecs — Version 6— 12/9/2013 Page 3
QuickSpecs
Overview
HP 2530 Switch Series
allows only specified ports to communicate with each other
RADIUS /TACACS+
eases switch management security administration by using a password authentication server
Secure Sockets Layer (SSL)
encrypts all HTTP traffic, allowing secure access to the browser -based management GUI in the switch
Port security
allows access only to specified MAC addresses, which can be learned or specified by the administrator
MAC address lockout
prevents particular configured MAC addresses from connecting to the network
Multiple user authentication methods
IEEE 802.1X
uses an IEEE 802.1 X supplicant on the client in conjunction with a RADIUS server to authenticate in accordance with industry
standards
Web -based authentication
provides a browser -based environment, similar to IEEE 802.1 X, to authenticate clients that do not support the IEEE 802.1 X
supplicant
MAC -based authentication
authenticates the client with the RADIUS server based on the client's MAC address
Secure shell (SSHv2 }client and server)
encrypts all transmitted data for secure, remote CLI access over IP networks
Secure shell
encrypts all transmitted data for secure remote CLI access over IP networks
STP BPDU port protection
blocks Bridge Protocol Data Units (BPDUs) on ports that do not require BPDUs, preventing forged BPDU attacks
STP root guard
protects the root bridge from malicious attacks or configuration mistakes
Secure management access
delivers secure encryption of all access methods (CLI, GUI, or MIB) through SSHv2 and SNMPv3
Custom banner
displays security policy when users log in to the switch
Secure FTP
allows secure file transfer to and from the switch +protects against unwanted file downloads or unauthorized copying of a switch
configuration file
Protected ports CLI
offers intuitive CLI to configure the source -port filters feature by allowing specified ports to be isolated from all other ports on the
switch +the protected port or ports can communicate only with the uplink or shared resources
Authentication flexibility
0 Multiple IEEE 802.1X users per port
IEEE 802.1 X authentication
0 Concurrent IEEE 802.1X and Web or MAC authentication schemes per port
allows a switch port to accept any IEEE 802.1 X and either Web or MAC authentications
Switch management logon security
helps secure switch CLI logon by optionally requiring either RADIUS or TACACS+ authentication
Convergence
LLDP -MED (Media Endpoint Discovery)
defines a standard extension of LLDP that stores values for parameters such as QoS and VLAN to automatically configure network
devices such as IP phones
IP multicast (data- driven IGMP)
prevents flooding of IP multicast traffic
IEEE 802.1 AB Link Layer Discovery Protocol (LLDP)
g ` DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 4
QuickSpecs HP 2530 Switch Series
Overview
facilitates easy mapping using network management applications with LLDP automated device discovery protocol
PoE and PoE+ allocations
support multiple method (automatic, IEEE 802.3at dynamic, LLDP -MED fine grain, IEEE 802.3af device class, or user specified) to
allocate and manage PoE /PoE+ power for more efficient energy use
Voice VLAN
uses LLDP -MED to automatically configure a VLAN for IP phones
IP multicast (data - driven IGMPv3)
prevents flooding of IP multicast traffic
LLDP -CDP compatibility
receives and recognizes CDP packets from Cisco's IP phones for seamless interoperation
Resiliency and high availability
Port trunking and link aggregation
Trunking
supports up to eight links per trunk to increase bandwidth and create redundant connections +supports L2, L3, and L4 trunk
toad - balancing algorithm (L4 trunk load balancing is supported only on Gigabit Ethernet and 48 -port models)
IEEE 802.3ad Link Aggregation Protocol (LACP)
eases configuration of trunks through automatic configuration
IEEE 802.1 s Multiple Spanning Tree
provides high link availability in multiple VLAN environments by allowing multiple spanning trees +provides legacy support for IEEE
802.1 d and IEEE 802.1 w
SmartLink
provides easy -to- configure link redundancy of active and standby links
Product Architecture
Energy- efficient design
0 IEEE 802.3az
reduces power consumption during periods of low data activity on Gigabit Ethernet switches
Port low power mode
allows the port to automatically go into low -power mode to conserve energy when no link is detected
Fans
decreases power consumption in fanless (all 8 -port, 2530 -24, and 2530 -48 switches) and variable -speed fan switches
0 Port LEDs
conserves energy by optionally turning off port link and activity LEDs
Switch on a chip
provides highly integrated, high - performance switch design with a nonbtocking architecture
Flexibility
Flexible mounting
0 Rackable
accommodates mounting in a standard 19 -inch rack using included hardware
Wall mountable
allows the switch to be mounted to a wall using included hardware
Surface mountable
allows the switch to be mounted above or below a surface (such as a desk or table) with included hardware
Quiet operation
lowers noise for deployments in acoustically sensitive environments such as conference rooms and office space
Compact size
reduces space requirements (see product specifications for exact dimensions)
DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 5
QuickSpecs
Overview
Warranty and support
HP 2530 Switch Series
Lifetime Warranty 2.0
advance hardware replacement for as long as you own the product with next - business -day delivery (available in most countries)t
Electronic and telephone support (for Lifetime Warranty 2.0)
limited 247 telephone support is available from HP for the first 3 years +limited electronic and business hours telephone support is
available from HP for the entire warranty period +to reach our support centers, refer to www.hp.com /networking /contact- support;
for details on the duration of support provided with your product purchase, refer to www.hp.com /networking /warrantysummary
Software releases
to find software for your product, refer to www.hp.com /networking /support +for details on the software releases available with
your product purchase, refer to www.hp.com /networking /warrantysummary
tHP warranty includes repair or replacement of hardware for as long as you own the product, with next business day advance replacement
available in most countries). The disk drive included with HP Alliance0ne Advanced Services and Services zl Modules, HP Threat
Management Services zl Module, HP Alliance0ne Extended zl Module with Riverbed Steelhead, HP MSM765z1 Mobility Controller and HP
Survivable Branch Communication zl Module powered by Microsoft Lync has a five -year hardware warranty. For details, refer to the
Software license and hardware warranty statements at www.hp.com /networking /warranty.
DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 6
QuickSpecs HP 2530 Switch Series
Configuration
Build To Order :BTO is a standalone unit with no integration. BTO products ship standalone are
not part of a CTO or Rack - Shippable solution.
HP 2530 -8 Switch
e 8 RJ -45 autosensing 10/100 ports
e 2 dual - personality ports+RJ- 4510/100/1000 or SFP slot (Min 0// Max 2 SFP)
Power Supply Included
1 U - Height
HP 2530 -8 -PoE+ Switch
8 RJ -45 autosensing 10/100 PoE +ports
2 dual - personality ports+RJ -45 10/100/1000 or SFP slot (Min 0 // Max 2 SFP)
Power Supply Included
1 U - Height
HP 2530 -8G Switch
8 RJ -45 autosensing 10/100/1000 ports
2 dual - personality ports +RJ -45 10/100/1000 or SFP slot (Min 0 // Max 2 SFP)
Power Supply Included
1 U - Height
HP 2530 -8G -PoE+ Switch
8 RJ -45 autosensing 10/100/1000 PoE+ ports
2 dual - personality ports+RJ -45 10/100/1000 or SFP slot (Min 0 // Max 2 SFP)
Power Supply Included
1 U - Height
HP 2530 -24 Switch
24 RJ -45 autosensing 10/100 ports
2 fixed Gigabit Ethernet SFP ports (Min 0 // Max 2 SFP)
2 RJ -45 autosensing 10/100/1000 ports
Power Supply Included
1 U - Height
PDU CABLE NA /MEX /TW /JP
C15 PDU Jumper Cord (NA /MEX /TW /JP)
PDU CABLE ROW
t C15 PDU Jumper Cord (ROW)
HP 2530 -24 -PoE+ Switch
24 RJ -45 autosensing 10/100 PoE+ ports
2 fixed Gigabit Ethernet SFP ports (Min 0 // Max 2 SFP)
2 RJ -45 autosensing 10/100/1000 ports
Power Supply Included
1 U - Height
J9783A
See Configuration Note =1, 3
J9780A
See Configuration Note =1, 3
J9777A
See Configuration Note =1, 3
J9774A
See Configuration Note =1, 3
J9782A
See Configuration Note -Z1, 2
J9782A #B2B
J9782A #B2C
J9779A
See Configuration Note--1, 2
DA-14447 U.S. QuickSpecs —Version 6 — 12/9/2013 Page 7
QuickSpecs HP 2530 Switch Series
Configuration
PDU CABLE NA /MEX /TW /JP J9779A #B2B
C15 PDU Jumper Cord (NA /MEX /TW /JP)
PDU CABLE ROW J9779A #B2C
C15 PDU Jumper Cord (ROW)
HP 2530 -24G Switch J9776A
24 RJ -45 autosensing 10/100/1000 ports See Configuration Note =1, 2
cs 4 fixed Gigabit Ethernet SFP ports (Min 0 // Max 4 SFP)
Power Supply Included
1 U - Height
PDU CABLE NA /MEX /TW /JP J9776A #B2B
r C15 PDU Jumper Cord (NA /MEX /TW /JP)
PDU CABLE ROW J9776A #B2C
o C15 PDU Jumper Cord (ROW)
HP 2530 - 24G -PoE+ Switch J9773A
f 24 RJ -45 autosensing 10/100/1000 PoE+ ports See Configuration Note--1, 2
4 fixed Gigabit Ethernet SFP ports (Min 0 // Max 4 SFP)
o, Power Supply Included
e,, 1 U - Height
PDU CABLE NA /MEX /TW /JP J9773A #B2B
c, C15 PDU Jumper Cord (NA /MEX /TW /JP)
PDU CABLE ROW J9773A #B2C
c C15 PDU Jumper Cord (ROW)
HP 2530 -48 Switch J9781 A
48 RJ -45 autosensing 10/100 ports See Configuration Note- -1,2
2 fixed Gigabit Ethernet SFP ports (Min 0 // Max 2 SFP)
2 RJ -45 autosensing 10/100/1000 ports
Power Supply Included
1 U - Height
PDU CABLE NA /MEX /TW /JP J9781A #B2B
C15 PDU Jumper Cord (NA /MEX /TW /JP)
PDU CABLE ROW J9781A #B2C
C15 PDU Jumper Cord (ROW)
HP 2530 -48 -PoE+ Switch J9778A
4 DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 8
QuickSpecs HP 2530 Switch Series
Configuration
48 RJ -45 autosensing 10/100 PoE+ ports See Configuration Note-1, 2
2 fixed Gigabit Ethernet SFP ports (Min 0 // Max 2 SFP)
2 RJ -45 autosensing 10/100/1000 ports
Power Supply Included
1 U - Height
PDU CABLE NA /MEX /TW /JP J9778A #B2B
C15 PDU Jumper Cord (NA /MEX /TW /JP)
PDU CABLE ROW J9778A #B2C
C15 PDU Jumper Cord (ROW)
HP 2530 -48G Switch J9775A
48 RJ -45 autosensing 10/100/1000 ports See Configuration Note =1, 2
4 fixed Gigabit Ethernet SFP ports (Min 0 // Max 4 SFP)
Power Supply Included
1 U - Height
PDU CABLE NA /MEX /TW /JP J9775A #B2B
C15 PDU Jumper Cord (NA /MEX /TW /JP)
PDU CABLE ROW J9775A #B2C
C15 PDU Jumper Cord (ROW)
HP 2530 - 48G -PoE+ Switch J9772A
48 RJ -45 autosensing 10/100/1000 PoE+ ports See Configuration Note- -1,2
4 fixed Gigabit Ethernet SFP ports (Min 0 // Max 4 SFP)
Power Supply Included
1 U - Height
PDU CABLE NA /MEX /TW /JP J9772A #B2B
C15 PDU Jumper Cord (NA /MEX /TW /JP)
PDU CABLE ROW J9772A #B2C
C15 PDU Jumper Cord (ROW)
a= DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 9
QuickSpecs HP 2530 Switch Series
Configuration
Configuration Rules=
Note 1 The following Transceivers install into this switch--
HP X121 1 G SFP LC SX Transceiver J4858C
HP X121 1 G SFP LC LX Transceiver J4859C
HP X111 100M SFP LC FX Transceiver J9054C
HP X112 100M SFP LC BX -D Transceiver J9099B
HP X112 100M SFP LC BX -U Transceiver J91 00B
HP X121 1 G SFP LC LH Transceiver J4860C
HP X122 1 G SFP LC BX -D Transceiver J91 42B
HP X122 1 G SFP LC BX -U Transceiver J91 43B
HP X121 1 G SFP RJ45 T Transceiver J81 77C
Note 2 Localization required on orders without #1326, #132C or #62E options.
Note 3 Localization cable required. No B2x options
Remarks--
Drop down under power supply should offer the following options and results=
Switch /Router /Power Supply to PDU Power Cord - #B2B in North America, Mexico, Taiwan, and Japan or #132C
ROW. (Watson Default B2B or 132C for Rack Level CTO)
Switch /Router /Power Supply to Wall Power Cord - Localized Option (Watson Default for BTO and Box Level
CTO)
Rack Level Integration CTO Models
HP 2530 -24 Switch
24 RJ -45 autosensing 10/100 ports
2 fixed Gigabit Ethernet SFP ports (Min 0 // Max 2 SFP)
2 RJ -45 autosensing 10/100/1000 ports
Power Supply Included
1 U - Height
PDU CABLE NA /MEX /TW /JP
C15 PDU Jumper Cord (NA /MEX /TW /JP)
PDU CABLE ROW
C15 PDU Jumper Cord (ROW)
HP 2530- 24 -PoE+ Switch
J9782A
See Configuration Note =1, 2,
3,4
J9782A #B2B
J9782A #B2C
J9779A
DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 10
QuickSpecs HP 2530 Switch Series
Configuration
24 RJ -45 autosensing 10/100 PoE+ ports See Configuration Note-1, 2,
2 fixed Gigabit Ethernet SFP ports (Min 0 // Max 2 SFP) 3,4
2 RJ -45 autosensing 10/100/1000 ports
Power Supply Included
1 U - Height
PDU CABLE NA /MEX /TW /JP 19779A #B2B
o, C15 PDU Jumper Cord (NA /MEX /TW /JP)
PDU CABLE ROW J9779A #B2C
C15 PDU Jumper Cord (ROW)
HP 2530 -24G Switch J9776A
24 RJ -45 autosensing 10/100/1000 ports See Configuration Note--1, 2,
4 fixed Gigabit Ethernet SFP ports (Min 0 // Max 4 SFP) 3,4
Power Supply Included
1 U - Height
PDU CABLE NA /MEX /TW /JP J9776A #B2B
C15 PDU Jumper Cord (NA /MEX /TW /JP)
PDU CABLE ROW J9776A #B2C
C15 PDU Jumper Cord (ROW)
HP 2530 - 24G -PoE+ Switch J9773A
24 RJ -45 autosensing 10/100/1000 PoE+ ports See Configuration Note 1, 2,
4 fixed Gigabit Ethernet SFP ports (Min 0 // Max 4 SFP) 3,4
Power Supply Included
1 U - Height
PDU CABLE NA /MEX /TW /JP J9773A #13213
C15 PDU Jumper Cord (NA /MEX /TW /JP)
PDU CABLE ROW J9773A #B2C
C15 PDU Jumper Cord (ROW)
HP 2530 -48 Switch J9781A
48 RJ -45 autosensing 10/100 ports See Configuration Note =1, 2,
2 fixed Gigabit Ethernet SFP ports (Min 0 // Max 2 SFP) 3,4
2 RJ -45 autosensing 10/100/1000 ports
Power Supply Included
1 U - Height
PDU CABLE NA /MEX /TW /JP J9781 A #B2B
C15 PDU Jumper Cord (NA /MEX /TW /JP)
DA-14447 U.S. QuickSpecs — Version 6— 12/9/2013 Page 11
QuickSpecs HP 2530 Switch Series
Configuration
PDU CABLE ROW J9781A #B2C
C15 PDU Jumper Cord (ROW)
HP 2530 -48 -PoE+ Switch J9778A
48 RJ -45 autosensing 10/100 PoE+ ports See Configuration Note =1, 2,
2 fixed Gigabit Ethernet SFP ports (Min 0 // Max 2 SFP) 3,4
2 RJ -45 autosensing 10/100/1000 ports
Power Supply Included
1 U - Height
PDU CABLE NA /MEX /TW /JP J9778A #B2B
e C15 PDU Jumper Cord (NA /MEX /TW /JP)
PDU CABLE ROW J9778A #B2C
f C15 PDU Jumper Cord (ROW)
HP 2530 -48G Switch J9775A
48 RJ -45 autosensing 10/100/1000 ports See Configuration Note =1, 2,
4 fixed Gigabit Ethernet SFP ports (Min 0 // Max 4 SFP) 3,4
Power Supply Included
o 1 U - Height
PDU CABLE NA /MEX /TW /JP J9775A #B2B
C15 PDU Jumper Cord (NA /MEX /TW /JP)
PDU CABLE ROW J9775A #B2C
o, C15 PDU Jumper Cord (ROW)
HP 2530 -48G -PoE+ Switch J9772A
48 RJ -45 autosensing 10/100/1000 PoE+ ports See Configuration Note =1, 2,
4 fixed Gigabit Ethernet SFP ports (Min 0 // Max 4 SFP) 3,4
Power Supply Included
1 U - Height
PDU CABLE NA /MEX /TW /JP J9772A #B2B
C15 PDU Jumper Cord (NA /MEX /TW /JP)
PDU CABLE ROW J9772A #B2C
r C15 PDU Jumper Cord (ROW)
DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 12
QuickSpecs HP 2530 Switch Series
Configuration
Configuration Rules--
Note 1 The following Transceivers install into this switch--
HP X121 1 G SFP LC SX Transceiver J4858C
HP X121 1 G SFP LC LX Transceiver J4859C
HP X111 100M SFP LC FX Transceiver J9054C
HP X112 100M SFP LC BX -D Transceiver J9099B
HP X112 100M SFP LC BX -U Transceiver J91 OOB
HP X121 1 G SFP LC LH Transceiver J4860C
HP X122 1 G SFP LC BX -D Transceiver J91 42B
HP X122 1 G SFP LC BX -U Transceiver J9143B
HP X121 1 G SFP RJ45 T Transceiver J81 77C
Note 2 If this switch is factory installed in any HP Universal Racks, Then the J9583A #OD1 is required.
Note 3 Localization (Wall Power Cord) required on orders without #B2B, #132C (PDU Power Cord) . (See Localization
Menu)
REMARK -When Switches/ Routers are Factory Racked, Then #13213, or #62C should be the Defaulted Power
Cable option on the Switches /Routers.
Note 3 #13213 is required in AMS, and #132C in APJ and EMEA. (Only when Factory Racked)
Note 4 If HP CTO Switch Chassis is selected forRack Level Integration, Then the CTO Switch Chassis needs to integrate
with #OD1) to the HP Networking Universal Rack.
Remarks=
Drop down under power supply should offer the following options and results--
Switch /Router /Power Supply to PDU Power Cord - #626 in North America, Mexico, Taiwan, and Japan or #132C
ROW. (Watson Default 13213 or 132C for Rack Level CTO)
Switch /Router /Power Supply to Wall Power Cord - Localized Option (Watson Default for BTO and Box Level
CTO)
Internal Power Supplies
Internal Power supplies included
Enter the following menu selections as integrated to the CTO Model X server above if order is factory built.
Transceivers
r DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 13
QuickSpecs HP 2530 Switch Series
Configuration
SFP Transceivers
HP X121 1 G SFP LC SX Transceiver J4858C
HP X121 1 G SFP LC LX Transceiver J4859C
HP X111 100M SFP LC FX Transceiver J9054C
HP X121 1 G SFP LC LH Transceiver J4860C
HP X122 1 G SFP LC BX -D Transceiver J9142B
HP X122 1 G SFP LC BX -U Transceiver J9143B
HP X112 100M SFP LC BX -D Transceiver J9099B
HP X112 100M SFP LC BX -U Transceiver J91 00B
HP X121 1 G SFP RJ45 T Transceiver J81 77C
Cables
Multi -Mode Cables
HP .5m Multi -mode OM3 LC /LC FC Cable AJ833A
HP 1 m Multi -mode OM3 LC /LC FC Cable AJ834A
HP 2 m Muttimode OM3 LC /LC FC Cable AJ835A
HP 5 m Multimode OM3 LC /LC FC Cable AJ836A
HP 15 m Multimode OM3 LC /LC FC Cable AJ837A
HP 30 m Multimode OM3 LC /LC FC Cable AJ838A
HP 50 m Multimode OM3 LC /LC FC Cable AJ839A
HP Premier Flex LC /LC OM4 2f 1 m Cbl QK732A
HP Premier Flex LC /LC OM4 2f 2m Cbt QK733A
HP Premier Flex LC /LC OM4 2f 5m Cbl QK734A
HP Premier Flex LC /LC OM4 2f 15m Cbl QK735A
HP Premier Flex LC /LC OM4 2f 30m Cbl QK736A
HP Premier Flex LC /LC OM4 2f 50m Cbl QK737A
Switch Enclosure Options
Cable Guard
HP X5101 U Cable Guard J9700A
See Configuration Note--I
Configuration Rules--
Note 1 This Cable Guard is supported only on the J9783A, J9780A, J9777A and J9774A.
DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 14
QuickSpecs HP 2530 Switch Series
Configuration
Option Mounting Kit
HP 2530 8 -port Switch Pwr Adptr Shelf
Configuration Rules--
J9820A
See Configuration Note --1
Note 1 This Power Adapter Shelf is supported only on the J9783A, J9780A, J9777A and J9774A.
Rack Mount Kit
HP X4101 U Univ 4 -post Rack Mnt Kit J9583A
See Configuration Note =1, 2
Configuration Rules=
Note 1 If this Mounting Kit is order with #OD1 then it integrates to the HP Universal Rack. (not the switch)
Note 2 If the J9583A is ordered in EMEA fire the following UNBUILDABLE error--
DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 15
QuickSpecs HP 2530 Switch Series
Technical Specifications
HP 2530 -48G -PoE+ Switch 1/0 ports and slots 48 RJ -45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 10BASE -T,
09772A) IEEE 802.3u Type 100BASE -TX, IEEE 802.3ab Type 1000BASE -T, IEEE 802.3at
PoE +) +Media Type: Auto -MDIX+ Duplex= 10BASE- T /100BASE -TX =half or full+
100oBASE -T =full only
4 fixed Gigabit Ethernet SFP ports
1 Dual - personality (RJ -45 or USB micro -B) serial console port
Physical characteristics Dimensions 17.44(w) x 13.00(d) x 1.75(h) in (44.3 x 32.26 x
4.45 cm) 0 U height)
Weight 10.4 lb (4.72 kg)
Memory and processor Processor ARM9E @ 800 MHz, 128 MB flash, 256 MB DDR3
DIMM +packet buffer size =3 MB dynamically
allocated
Mounting Mounts in an EIA- standard 19 -inch telco rack or equipment cabinet (rack -
mounting kit available) +horizontal surface mounting +wall mounting
Performance IPv6 Ready Certified
100 Mb Latency < 7.4 ps (LIFO 64 -byte packets)
1000 Mb Latency < 2.3 ps (LIFO 64 -byte packets)
Throughput up to 77.3 million pps (64 -byte packets)
Switching capacity 104 Gbps
MAC address table size 16000 entries
Environment Operating temperature 32 °F to 113°F (0 °C to 45 °C)
Operating relative 15% to 95% @ 104 °F (40 °C), noncondensing
humidity
Non - operating/ -40 °F to 158 °F ( -40 °C to 70 °C)
Storage temperature
Non - operating /Storage 15% to 90% @ 149 °F (65 °C), noncondensing
relative humidity
Altitude up to 10,000 ft (3 km)
Acoustic Power--33.6 dB, Pressure--43.9 dB
Electrical characteristics Frequency 50/60 Hz
Maximum heat 236 BTU /hr (248.98 Whr), (switch only--236
dissipation BTU /hr +combined switch + max. PoE devices--
1624 BTU /hr)
AC voltage 100- 127/200 -240 VAC
Current 5.8/2.9 A
Maximum power rating 476 W
Idle power 40.1 W
PoE power 382 W
Safety UL 60950 -1 +CAN /CSA 22.2 No. 60950 -1 TEN 60825TIEC 60950 -1 TEN 60950 -1
Emissions FCC Class A +EN 55022/CISPR -22 Class A+VCCI Class A
Immunity Generic EN 55024, CISPR 24
EN EN 55024, CISPR 24
ESD IEC 61000 -4 -2
DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 16
QuickSpecs HP 2530 Switch Series
Technical Specifications
Radiated IEC 61000 -4 -3
EFT /Burst IEC 61000 -4 -4
Surge IEC 61000 -4 -5
Conducted IEC 61000 -4 -6
Power frequency IEC 61000 -4 -8
magnetic field
Voltage dips and IEC 61000 -4 -11
interruptions
Harmonics EN 61000 -3 -2, IEC 61000 -3 -2
Flicker EN 61000 -3 -3, IEC 61000 -3 -3
Management IMC - Intelligent Management Center +command -line interface +Web browser+
configuration menu +out -of -band management (serial RS -232C or Micro USB)+
IEEE 802.3 Ethernet MIB +Repeater MIB +Ethernet Interface MIB
Notes IEEE 802.3az applies to Gigabit models only +IEEE 802.3at and IEEE 802.3af
apply to PoE+ models only. When using SFPs with this product, SFPs with
1485813, J48590 are required.
Services 3 -year, 4 -hour onsite, 13x5 coverage for hardware (U4683E)
3 -year, 4 -hour onsite, 24x7 coverage for hardware (U4835E)
3 -year, 4 -hour onsite, 24x7 coverage for hardware, 240 SW phone support
and SWupdates (U6321 E)
3 -year, 240 SW phone support, software updates (UF792E)
4 -year, 4 -hour onsite, 13x5 coverage for hardware (UR948E)
4 -year, 4 -hour onsite, 240 coverage for hardware (UR949E)
4 -year, 4 -hour onsite, 240 coverage for hardware, 240 software phone
UR950E)
4 -year, 240 SW phone support, software updates (UR951 E)
5 -year, 4 -hour onsite, 13x5 coverage for hardware (UR952E)
5 -year, 4 -hour onsite, 240 coverage for hardware (UR953E)
5 -year, 4 -hour onsite, 240 coverage for hardware, 240 software phone
UR954E)
3 Yr 6 hr Call -to- Repair Onsite (UW368E)
4 Yr 6 hr Call-to- Repair Onsite (UW369E)
5 Yr 6 hr Call -to- Repair Onsite (UW370E)
1 -year, 4 -hour onsite, 13x5 coverage for hardware (HR849E)
1 -year, 4 -hour onsite, 240 coverage for hardware (HR850E)
1 -year, 6 hour Call -To- Repair Onsite for hardware (HR853E)
1 -year, 240 software phone support, software updates (HR852E)
1 -year, 4 -hour onsite, 240 coverage for hardware, 240 software phone
support and software updates (HR851 E)
1 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS554E)
1 -year, 240 software phone support, software updates + 4 hour hardware
exchange (HS555E)
3 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS556E)
3 -year, 240 software phone support, software updates + 4 hour Hardware
Exchange(HS557E)
4 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS558E)
4 -year, 240 software phone support, software updates + 4 hour Hardware
DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 17
QuickSpecs HP 2530 Switch Series
Technical Specifications
Non - operating/
Exchange (HS559E)
Storage temperature
5 -year, 24x7 software phone support, software updates + Next Business Day
Non - operating /Storage
Hardware Exchange (HS560E)
relative humidity
5 -year, 24x7 software phone support, software updates + 4 hour Hardware
Altitude
Exchange (HS561 E)
Acoustic
Refer to the HP website at www.hp.com /networking /services for details on
Electrical characteristics Frequency
the service -level descriptions and product numbers. For details about services
Maximum heat
and response times in your area, please contact your local HP sales office.
HP 2530 -24G -PoE+ Switch 1/0 ports and slots 24 RJ -45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 1 OBASE -T,
09773A) IEEE 802.3u Type 100BASE -TX, IEEE 802.3ab Type 1 OOOBASE -T, IEEE 802.3at
AC voltage
PoE +) +Media Type= Auto -MDIX+ Duplex -- 1 OBASE- T/1 00BASE -TX =half or full+
Current
1000BASE -T =full only
Maximum power rating
4 fixed Gigabit Ethernet SFP ports
1 dual - personality (RJ -45 or USB micro -B) serial console port
Physical characteristics Dimensions 17.44(w) x 13.00(d) x 1.75(h) in (44.3 x 33.02 x
4.45 cm) (1 U height)
Weight 8.7 lb (3.95 kg)
Memory and processor Processor ARM9E @ 800 MHz, 128 MB flash, 256 MB DDR3
DIMM +packet buffer size--1.5 MB dynamically
allocated
Mounting Mounts in an EIA- standard 19 -inch telco rack or equipment cabinet (rack -
mounting kit available) +horizontal surface mounting +wall mounting
Performance IPv6 Ready Certified
100 Mb Latency < 7.4 ps (LIFO 64 -byte packets)
1000 Mb Latency < 2.3 ps (LIFO 64 -byte packets)
Throughput up to 41.6 million pps (64 -byte packets)
Switching capacity 56 Gbps
MAC address table size 16000 entries
Environment Operating temperature 32 °F to 113 -F (0 °C to 45 °C)
Operating relative 15% to 95% @ 104 °F (40 °C), noncondensing
humidity
Non - operating/ 407 to 158 °F ( -40 °C to 70 °C)
Storage temperature
Non - operating /Storage 15% to 90% @ 149 °F (65 °C), noncondensing
relative humidity
Altitude up to 10,000 ft (3 km)
Acoustic Power-_43.9 dB, Pressure--39.6 dB
Electrical characteristics Frequency 50/60 Hz
Maximum heat 135 BTU /hr (142.42 kJ /hr), (switch only -- 135
dissipation BTU /hr +combined switch + max. PoE devices =843
BTU /hr)
AC voltage 100 - 127/200 -240 VAC
Current 3.2/1.6 A
Maximum power rating 247 W
DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 18
QuickSpecs HP 2530 Switch Series
Technical Specifications
Idle power 25.2 W
PoE power 195 W
Safety UL 60950 -1 +CAN /CSA 22.2 No. 60950 -1 TEN 60825 +IEC 60950 -1 TEN 60950 -1
Emissions FCC Class A +EN 55022/CISPR -22 Class A +VCCI Class A
Immunity Generic EN 55024, CISPR 24
EN EN 55024, CISPR 24
ESD IEC 61000 -4 -2
Radiated IEC 61000 -4 -3
EFT /Burst IEC 61000 -4 -4
Surge IEC 61000 -4 -5
Conducted IEC 61000 -4 -6
Power frequency IEC 61000 -4 -8
magnetic field
Voltage dips and IEC 61000 -4 -11
interruptions
Harmonics EN 61000 -3 -2, IEC 61000 -3 -2
Flicker EN 61000 -3 -3, IEC 61000 -3 -3
Management IMC - Intelligent Management Center +command -line interface +Web browser+
configuration menu +out -of -band management (serial RS -232C or Micro USB)+
IEEE 802.3 Ethernet MIB +Repeater MIB +Ethernet Interface MIB
Notes IEEE 802.3az applies to Gigabit models only +IEEE 802.3at and IEEE 802.3af
apply to PoE+ models only. When using SFPs with this product, SFPs with
J4858B, J4859C) are required.
Services 3 -year, 4 -hour onsite, 13x5 coverage for hardware (U4683E)
3 -year, 4 -hour onsite, 240 coverage for hardware (U4835E)
3 -year, 4 -hour onsite, 240 coverage for hardware, 240 SW phone support
and SWupdates (06321 E)
3 -year, 247 SW phone support, software updates (UF792E)
4 -year, 4 -hour onsite, 13x5 coverage for hardware (UR948E)
4 -year, 4 -hour onsite, 247 coverage for hardware (UR949E)
4 -year, 4 -hour onsite, 247 coverage for hardware, 247 software phone
UR950E)
4 -year, 247 SW phone support, software updates (UR951 E)
5 -year, 4 -hour onsite, 13x5 coverage for hardware (UR952E)
5 -year, 4 -hour onsite, 247 coverage for hardware (UR953E)
5 -year, 4 -hour onsite, 247 coverage for hardware, 240 software phone
UR954E)
3 Yr 6 hr Call -to- Repair Onsite (UW368E)
4 Yr 6 hr Call -to- Repair Onsite (UW369E)
5 Yr 6 hr Call -to- Repair Onsite (UW370E)
1 -year, 4 -hour onsite, 13x5 coverage for hardware (HR849E)
1 -year, 4 -hour onsite, 247 coverage for hardware (HR850E)
1 -year, 6 hour Call -To- Repair Onsite for hardware (HR853E)
1 -year, 240 software phone support, software updates (HR852E)
1 -year, 4 -hour onsite, 247 coverage for hardware, 240 software phone
support and software updates (HR851 E)
1 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS554E)
DA -14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 19
QuickSpecs HP 2530 Switch Series
Technical Specifications
1 -year, 240 software phone support, software updates + 4 hour hardware
exchange(HS555E)
3 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS556E)
3 -year, 240 software phone support, software updates + 4 hour Hardware
Exchange(HS557E)
4 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (H5558E)
4 -year, 240 software phone support, software updates + 4 hour Hardware
Exchange(HS559E)
5 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS560E)
5 -year, 240 software phone support, software updates + 4 hour Hardware
Exchange (HS561 E)
Refer to the HP website at www.hp.com /networking /services for details on
the service -level descriptions and product numbers. For details about services
and response times in your area, please contact your local HP sales office.
HP 2530 -8G -PoE+ Switch 1/0 ports and slots 8 RJ -45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 10BASE -T,
J9774A) IEEE 802.3u Type 100BASE -TX, IEEE 802.3ab Type 1000BASE -T, IEEE 802.3at
PoE +) +Media Type: Auto -MDIX+ Duplex= 10BASE- T /100BASE -TX =half or full+
1000BASE -T =full only
2 dual - personality ports +each port can be used as either an RJ -45
10/100/1000 port (IEEE 802.3 Type 10Base -T +IEEE 802.3u Type 100Base -Tx+
IEEE 802.3ab 1000Base -T Gigabit Ethernet) or as a SFP slot (for use with SFP
transceivers)
1 dual - personality (RJ -45 or USB micro -B) serial console port
Physical characteristics Dimensions 10(w) x 6.28(d) x 1.75(h) in (25.4 x 15.95 x 4.45
cm) 0 U height)
Weight 2.2 lb (1 kg)
Memory and processor Processor ARM9E @ 800 MHz, 128 MB flash, 256 MB DDR3
DIMM +packet buffer size =1.5 MB dynamically
allocated
Mounting Mounts in an EIA- standard 19 -inch telco rack or equipment cabinet (rack -
mounting kit available) +horizontal surface mounting +wall mounting
Performance IPv6 Ready Certified
100 Mb Latency < 7.4ps (LIFO 64 -byte packets)
1000 Mb Latency < 2.6 ps (LIFO 64 -byte packets)
Throughput up to 14.8 million pps (64 -byte packets)
Switching capacity 20 Gbps
MAC address table size 16000 entries
Environment Operating temperature 32 °F to 1137 (0 °C to 45 °C)
Operating relative 15% to 95% @ 104 °F (40 °C), non - condensing
humidity
Non - operating/ -40 °F to 158 °F ( -40 °C to 70 °C)
Storage temperature
DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 20
QuickSpecs HP 2530 Switch Series
Technical Specifications
Non - operating/ 15% to 90% @ 1497 (65 °C), noncondensing
Storage relative humidity
Altitude up to 10,000 ft (3 km)
Acoustic Power--O dB, Pressure--O dB
Electrical characteristics Frequency 50/60 Hz
Maximum heat 65 BTU /hr (68.58 kJ /hr), (switch only-_65 BTU /hr+
dissipation combined switch + max. PoE devices--293 BTU /hr)
AC voltage 100- 127/200 -240 VAC
Current 1.4 A
Maximum power rating 86W
Idle power 13.4 W
PoE power 67 W
Safety UL 60950 -1 +CAN /CSA 22.2 No. 60950 -1 +EN 60825 +IEC 60950-1 TEN 60950 -1
Emissions FCC Class A +EN 55022/CISPR -22 Class A +VCCI Class A
Immunity Generic EN 55024, CISPR 24
EN EN 55024, CISPR 24
ESD IEC 61000 -4 -2
Radiated IEC 61000 -4 -3
EFT /Burst IEC 61000 -4 -4
Surge IEC 61000 -4 -5
Conducted IEC 61000 -4 -6
Power frequency IEC 61000 -4 -8
magnetic field
Voltage dips and IEC 61000 -4 -11
interruptions
Harmonics EN 61000 -3 -2, IEC 61000 -3 -2
Flicker EN 61000 -3 -3, IEC 61000 -3 -3
Management IMC - Intelligent Management Center +command -line interface +Web browser+
configuration menu +out -of -band management (serial RS -232C or Micro USB)+
IEEE 802.3 Ethernet MIB +Repeater MIB+EthernetInterface MIB
Notes IEEE 802.3az applies to Gigabit models only +IEEE 802.3at and IEEE 802.3af
apply to PoE+ models only. When using SFPs with this product, SFPs with
J4858B, J4859C) are required.
Services 3 -year, 4 -hour onsite, 13x5 coverage for hardware (U4683E)
3 -year, 4 -hour onsite, 24x7 coverage for hardware (U4835E)
3 -year, 4 -hour onsite, 247 coverage for hardware, 247 SW phone support
and SWupdates (U6321 E)
3 -year, 240 SW phone support, software updates (UF792E)
4 -year, 4 -hour onsite, 13x5 coverage for hardware (UR948E)
4 -year, 4 -hour onsite, 247 coverage for hardware (UR949E)
4 -year, 4 -hour onsite, 24x7 coverage for hardware, 247 software phone
UR950E)
4 -year, 247 SW phone support, software updates (UR951 E)
5 -year, 4 -hour onsite, 13x5 coverage for hardware (UR952E)
5 -year, 4 -hour onsite, 240 coverage for hardware (UR953E)
e DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 21
QuickSpecs
Technical Specifications
HP 2530 Switch Series
5 -year, 4 -hour onsite, 240 coverage for hardware, 247 software phone
UR954E)
3 Yr 6 hr Call -to- Repair Onsite (UW368E)
4 Yr 6 hr Call -to- Repair Onsite (UW369E)
5 Yr 6 hr Call -to- Repair Onsite (UW370E)
1 -year, 4 -hour onsite, 13x5 coverage for hardware (HR849E)
1 -year, 4 -hour onsite, 240 coverage for hardware (HR850E)
1 -year, 6 hour Call -To- Repair Onsite for hardware (HR853E)
1 -year, 240 software phone support, software updates (HR852E)
1 -year, 4 -hour onsite, 247 coverage for hardware, 247 software phone
support and software updates (HR851 E)
1 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS554E)
1 -year, 247 software phone support, software updates + 4 hour hardware
exchange(HS555E)
3 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS556E)
3 -year, 240 software phone support, software updates + 4 hour Hardware
Exchange (HS557E)
4 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS558E)
4 -year, 247 software phone support, software updates + 4 hour Hardware
Exchange(HS559E)
5 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS560E)
5 -year, 247 software phone support, software updates + 4 hour Hardware
Exchange (HS561 E)
Refer to the HP website at www.hp.com /networking /services for details on
the service -level descriptions and product numbers. For details about services
and response times in your area, please contact your local HP sales office.
HP 2530 -48 -PoE+ Switch 1/0 ports and slots 48 RJ -45 autosensing 10/100 PoE+ ports (IEEE 802.3 Type 1 OBASE -T, IEEE
J9778A) 802.3u Type 100BASE -TX, IEEE 802.3at PoE +) +Media Type= Auto -MDIX+
Duplex -half or full
2 autosensing 10/100/1000 ports (IEEE 802.3 Type 1 OBASE -T, IEEE 802.3u
Type 100BASE -TX, IEEE 802.3ab Type 1000BASE -T) +Duplex= 10BASE-
T/1 OOBASE -TX=half or full +1000BASE -T =full only
2 fixed Gigabit Ethernet SFP ports
1 dual - personality 0-45 or USB micro -B) serial console port
Physical characteristics Dimensions 17.4(w) x 12.7(d) x 1.75(h) in (44.2 x 32.26 x 4.45
cm) (1 U height)
Weight 10.1 lb (4.58 kg)
Memory and processor Processor ARM9E @ 800 MHz, 128 MB flash, 256 MB DDR3
DIMM +packet buffer size =3 MB dynamically
allocat
Mounting Mounts in an EIA- standard 19 -inch telco rack or equipment cabinet (rack -
mounting kit available) +horizontal surface mounting +wall mounting
Performance IPv6 Ready Certified
100 Mb Latency < 6.6 ps (LIFO 64 -byte packets)
1000 Mb Latency < 2.2 ps (LIFO 64 -byte packets)
DA - 14447 U.S. QuickSpecs — Version 6 — 12/9/2013 Page 22
QuickSpecs HP 2530 Switch Series
Technical Specifications
DA-14447 U.S. QuickSpecs — Version 6— 12/9/2013 Page 23
Throughput up to 13 million pps (64 -byte packets)
Switching capacity 17.6 Gbps
MAC address table size 16000 entries
Environment Operating temperature 32 °F to 1137 (0 °C to 45 °C)
Operating relative 15% to 95% @ 104 °F (40 °C), noncondensing
humidity
Non - operating/ 40'F to 158'F ( -40 °C to 70 °C)
Storage temperature
Non - operating /Storage 15% to 90% @ 149 °F (65 °C), noncondensing
relative humidity
Altitude up to 10,000 ft (3 km)
Acoustic Power =31.8 dB, Pressure--37.9 dB
Electrical characteristics Frequency 50/60 Hz
Maximum heat 170 BTU /hr (179.35 Whr), (switch only: 170
dissipation BTU /hr +combined switch + max. PoE devices--
1505 BTU /hr)
AC voltage 100- 127/200 -240 VAC
Current 5.2/2.6 A
Maximum power rating 441 W
Idle power 37.5 W
PoE power 382 W
Safety UL 60950 -1 +CAN /CSA 22.2 No. 60950-1 TEN 60825 +IEC 60950-1 TEN 60950 -1
Emissions FCC Class A +EN 55022/CISPR -22 Class A +VCCI Class A
Immunity Generic EN 55024, CISPR 24
EN EN 55024, CISPR 24
ESD IEC 61000 -4 -2
Radiated IEC 61000 -4 -3
EFT /Burst IEC 61000 -4 -4
Surge IEC 61000 -4 -5
Conducted IEC 61000 -4 -6
Power frequency IEC 61000 -4 -8
magnetic field
Voltage dips and IEC 61000 -4 -11
interruptions
Harmonics EN 61000 -3 -2, IEC 61000 -3 -2
Flicker EN 61000 -3 -3, IEC 61000 -3 -3
Management IMC - Intelligent Management Center +command -line interface +Web browser+
configuration menu +out -of -band management (serial RS -232C or Micro USB)+
IEEE 802.3 Ethernet MIB +Repeater MIB+EthernetInterface MIB
Notes IEEE 802.3az applies to Gigabit models only +IEEE 802.3at and IEEE 802.3af
apply to PoE+ models only. When using SFPs with this product, SFPs with
J4858B, J48590 are required.
Services 3 -year, 4 -hour onsite, 13x5 coverage for hardware (U4683E)
DA-14447 U.S. QuickSpecs — Version 6— 12/9/2013 Page 23
QuickSpecs
Technical Specifications
HP 2530 Switch Series
3 -year, 4 -hour onsite, 24x7 coverage for hardware (U4835E)
3 -year, 4 -hour onsite, 247 coverage for hardware, 247 SW phone support
and SWupdates (U6321 E)
3 -year, 247 SW phone support, software updates (UF792E)
4 -year, 4 -hour onsite, 13x5 coverage for hardware (UR948E)
4 -year, 4 -hour onsite, 247 coverage for hardware (UR949E)
4 -year, 4 -hour onsite, 247 coverage for hardware, 247 software phone
UR950E)
4 -year, 247 SW phone support, software updates (UR951 E)
5 -year, 4 -hour onsite, 13x5 coverage for hardware (UR952E)
5 -year, 4 -hour onsite, 247 coverage for hardware (UR953E)
5 -year, 4 -hour onsite, 247 coverage for hardware, 247 software phone
UR954E)
3 Yr 6 hr Call -to- Repair Onsite (UW368E)
4 Yr 6 hr Call -to- Repair Onsite (UW369E)
5 Yr 6 hr Call -to- Repair Onsite (UW370E)
1 -year, 4 -hour onsite, 13x5 coverage for hardware (HR849E)
1 -year, 4 -hour onsite, 247 coverage for hardware (HR850E)
1 -year, 6 hour Call -To- Repair Onsite for hardware (HR853E)
1 -year, 247 software phone support, software updates (HR852E)
1 -year, 4 -hour onsite, 247 coverage for hardware, 247 software phone
support and software updates (HR851 E)
1 -year, 247 software phone support, software updates + Next Business Day
Hardware Exchange (HS554E)
1 -year, 247 software phone support, software updates + 4 hour hardware
exchange(HS555E)
3 -year, 247 software phone support, software updates + Next Business Day
Hardware Exchange (HS556E)
3 -year, 247 software phone support, software updates + 4 hour Hardware
Exchange (HS557E)
4 -year, 247 software phone support, software updates + Next Business Day
Hardware Exchange (HS558E)
4 -year, 247 software phone support, software updates + 4 hour Hardware
Exchange (HS559E)
5 -year, 247 software phone support, software updates + Next Business Day
Hardware Exchange (HS560E)
5 -year, 247 software phone support, software updates + 4 hour Hardware
Exchange (HS561 E)
Refer to the HP website at www.hp.com /networking /services for details on
the service -level descriptions and product numbers. For details about services
and response times in your area, please contact your local HP sales office.
HP 2530 -24 -PoE+ Switch 1/0 ports and slots 24 RJ -45 autosensing 10/100 PoE+ ports (IEEE 802.3 Type 10BASE -T, IEEE
J9779A) 802.3u Type 100BASE -TX, IEEE 802.3at PoE +) +Media Type= Auto-MDIX+
Duplex =half or full
2 autosensing 10/100/1000 ports (IEEE 802.3 Type 10BASE -T, IEEE 802.3u
Type 100BASE -TX, IEEE 802.3ab Type 1000BASE -T) +Duplex= 10BASE-
T /100BASE -TX =half or full +1000BASE -T =full only
2 fixed Gigabit Ethernet SFP ports
1 dual - personality 0-45 or USB micro -B) serial console port
DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 24
QuickSpecs
Technical Specifications
Physical characteristics
Memory and processor
Mounting
Performance
Environment
Electrical characteristics
Safety
Emissions
Immunity
HP 2530 Switch Series
Dimensions 17.4(w) x 12.7(d) x 1.75(h) in (44.2 x 32.26 x 4.45
cm) (1 U height)
Weight 8.4 lb (3.81 kg)
Processor ARM9E @ 800 MHz, 128 MB flash, 256 MB DDR3
DIMM +packet buffer size--1.5 MB dynamically
allocated
Mounts in an EIA- standard 19 -inch telco rack or equipment cabinet (rack -
mounting kit available) +horizontal surface mounting +wall mounting
IPv6 Ready Certified
100 Mb Latency 1.7 ps (LIFO 64 -byte packets)
1000 Mb Latency 1.1 ps (LIFO 64 -byte packets)
Throughput up to 9.5 million pps (64 -byte packets)
Switching capacity 12.8 Gbps
MAC address table size 16000 entries
Operating temperature 32 °F to 11 YF (0°C to 45 °C)
Operating relative 15% to 95% @ 104 °F (40 °C), noncondensing
humidity
Non - operating/ 40 °F to 158 °F ( -40 °C to 70 °C)
Storage temperature
Non - operating /Storage 15% to 90% @ 149 °F (65 °C), noncondensing
relative humidity
Altitude up to 10,000 ft (3 km)
Acoustic Power-_31.7 dB, Pressure-_40.4 dB
Frequency 50/60 Hz
Maximum heat 99 BTU /hr (104.45 Whr), (switch only -- 99 BTU /hr+
dissipation combined switch + max. PoE devices--809 BTU /hr)
AC voltage 100- 127/200 -240 VAC
Current 2.8/1.4 A
Maximum power rating 237 W
Idle power 21.8 W
PoE power 195 W
UL 60950 -1 +CAN /CSA 22.2 No. 60950-1 TEN 60825 +IEC 60950-1 TEN 60950 -1
FCC Class A +EN 55022/CISPR -22 Class A+VCCI Class A
Generic EN 55024, CISPR 24
EN EN 55024, CISPR 24
ESD IEC 61000 -4 -2
Radiated IEC 61000 -4 -3
EFT /Burst IEC 61000 -4 -4
Surge IEC 61000 -4 -5
Conducted IEC 61000 -4 -6
Power frequency IEC 61000 -4 -8
magnetic field
sf, DA-14447 U.S. QuickSpecs — Version 6- 12/9/2013 Page 25
QuickSpecs HP 2530 Switch Series
Technical Specifications
Voltage dips and IEC 61000 -4 -11
interruptions
Harmonics EN 61000 -3 -2, IEC 61000 -3 -2
Flicker EN 61000 -3 -3, IEC 61000 -3 -3
Management IMC - Intelligent Management Center +command -line interface +Web browser+
configuration menu +out -of -band management (serial RS -232C or Micro USB)+
IEEE 802.3 Ethernet MIB +Repeater MIB+EthernetInterface MIB
Notes IEEE 802.3az applies to Gigabit models only +IEEE 802.3at and IEEE 802.3af
apply to PoE+ models only. When using SFPs with this product, SFPs with
J4858B, J48590 are required.
Services 3 -year, 4 -hour onsite, 13x5 coverage for hardware (U4683E)
3 -year, 4 -hour onsite, 240 coverage for hardware (U4835E)
3 -year, 4 -hour onsite, 240 coverage for hardware, 240 SW phone support
and SWupdates (U6321 E)
3 -year, 240 SW phone support, software updates (UF792E)
4 -year, 4 -hour onsite, 13x5 coverage for hardware (UR948E)
4 -year, 4 -hour onsite, 240 coverage for hardware (UR949E)
4 -year, 4 -hour onsite, 240 coverage for hardware, 240 software phone
UR950E)
4 -year, 240 SW phone support, software updates (UR951 E)
5 -year, 4 -hour onsite, 13x5 coverage for hardware (UR952E)
5 -year, 4 -hour onsite, 240 coverage for hardware (UR953E)
5 -year, 4 -hour onsite, 240 coverage for hardware, 240 software phone
UR954E)
3 Yr 6 hr Call -to- Repair Onsite (UW368E)
4 Yr 6 hr Call -to- Repair Onsite (UW369E)
5 Yr 6 hr Call -to- Repair Onsite (UW370E)
1 -year, 4 -hour onsite, 13x5 coverage for hardware (HR849E)
1 -year, 4 -hour onsite, 240 coverage for hardware (HR850E)
1 -year, 6 hour Call -To- Repair Onsite for hardware (HR853E)
1 -year, 240 software phone support, software updates (HR852E)
1 -year, 4 -hour onsite, 240 coverage for hardware, 240 software phone
support and software updates (HR851 E)
1 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS554E)
1 -year, 240 software phone support, software updates + 4 hour hardware
exchange(HS555E)
3 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS556E)
3 -year, 240 software phone support, software updates + 4 hour Hardware
Exchange(HS557E)
4 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS558E)
4 -year, 240 software phone support, software updates + 4 hour Hardware
Exchange(HS559E)
5 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS560E)
5 -year, 240 software phone support, software updates + 4 hour Hardware
Exchange (HS561 E)
Refer to the HP website at www.hp.com /networking /services for details on
0 DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 26
QuickSpecs
Technical Specifications
HP 2530 Switch Series
the service -level descriptions and product numbers. For details about services
and response times in your area, please contact your local HP sales office.
HP 2530 -8 -PoE+ Switch 1/0 ports and slots 8 RJ -45 autosensing 10/100 PoE+ ports (IEEE 802.3 Type 10BASE -T, IEEE
J9780A) 802.3u Type 100BASE -TX, IEEE 802.3at PoE +) +Media Type= Auto -MDIX+
Duplex = half or full
2 dual - personality ports +each port can be used as either an RJ -45
10/100/1000 port (IEEE 802.3 Type 10Base -T +IEEE 802.3u Type 100Base -Tx+
IEEE 802.3ab 1000Base -T Gigabit Ethernet) or as a SFP slot (for use with SFP
transceivers) ports
1 dual - personality (RJ -45 or USB micro -B) serial console port
Physical characteristics Dimensions 10(w) x 6.28(d) x 1.75(h) in (25.4 x 15.95 x 4.45
cm) (1 U height)
Weight 2.0 lb (0.91 kg)
Memory and processor Processor ARM9E @ 800 MHz, 128 MB flash, 256 MB DDR3
DIMM +packet buffer size--1.5 MB dynamically
allocated
Mounting Mounts in an EIA- standard 19 -inch telco rack or equipment cabinet (rack -
mounting kit available) +horizontal surface mounting +wall mounting
Performance IPv6 Ready Certified
100 Mb Latency < 1.3 ps (LIFO 64 -byte packets)
1000 Mb Latency < 2.3ps (LIFO 64 -byte packets)
Throughput up to 4.1 million pps (64 -byte packets)
Switching capacity 5.6 Gbps
MAC address table size 16000 entries
Environment Operating temperature 32 °F to 11 YF (0 °C to 45 °C)
Operating relative 15% to 95% @ 104 °F (40 °C), noncondensing
humidity
Non - operating/ -407 to 158 °F ( -40 °C to 70 °C)
Storage temperature
Non - operating /Storage 15% to 90% @ 149 °F (65 °C), noncondensing
relative humidity
Altitude up to 10,000 ft (3 km)
Acoustic Power--O dB, Pressure =0 dB
Electrical characteristics Frequency 50/60 Hz
Maximum heat 29 BTU /hr (30.6 kJ /hr), (switch only =29 BTU /hr+
dissipation combined switch + max. PoE devices--262 TU /hr)
AC voltage 100- 127/200 -240 VAC
Current 1.4 A
Maximum power rating 76.7 W
Idle power 5.8 W
PoE power 67 W
Safety UL 60950 -1 +CAN /CSA 22.2 No. 60950 -1 TEN 60825 +IEC 60950 -1 TEN 60950 -1
Emissions FCC Class A +EN 55022 /CISPR -22 Class A +VCCI Class A
I" ` DA - 14447 U.S. QuickSpecs — Version 6 — 12/9/2013 Page 27
QuickSpecs
Technical Specifications
Immunity
Management
Notes
Generic EN 55024, CISPR 24
EN EN 55024, CISPR 24
ESD IEC 61000 -4 -2
Radiated IEC 61000 -4 -3
EFT /Burst
Surge
Conducted
Power frequency
magnetic field
Voltage dips and
interruptions
IEC 61000 -4 -4
IEC 61000 -4 -5
IEC 61000 -4 -6
IEC 61000 -4 -8
IEC 61000 -4 -11
HP 2530 Switch Series
Harmonics EN 61000 -3 -2, IEC 61000 -3 -2
Flicker EN 61000 -3 -3, IEC 61000 -3 -3
IMC - Intelligent Management Center +command -line interface +Web browser+
configuration menu +out -of -band management (serial RS -232C or Micro USB)+
IEEE 802.3 Ethernet MIB +Repeater MIB +Ethernet Interface MIB
IEEE 802.3az applies to Gigabit models only+EEE 802.3at and IEEE 802.3af
apply to PoE+ models only. When using SFPs with this product, SFPs with
J48586, J48590 are required.
Services 3 -year, 4 -hour onsite, 13x5 coverage for hardware (U4683E)
3 -year, 4 -hour onsite, 247 coverage for hardware (U4835E)
3 -year, 4 -hour onsite, 247 coverage for hardware, 247 SW phone support
and SWupdates (U6321 E)
3 -year, 247 SW phone support, software updates (UF792E)
4 -year, 4 -hour onsite, 13x5 coverage for hardware (UR948E)
4 -year, 4 -hour onsite, 247 coverage for hardware (UR949E)
4 -year, 4 -hour onsite, 247 coverage for hardware, 247 software phone
UR950E)
4 -year, 247 SW phone support, software updates (UR951 E)
5 -year, 4 -hour onsite, 13x5 coverage for hardware (UR952E)
5 -year, 4 -hour onsite, 247 coverage for hardware (UR953E)
5 -year, 4 -hour onsite, 247 coverage for hardware, 247 software phone
UR954E)
3 Yr 6 hr Call -to- Repair Onsite (UW368E)
4 Yr 6 hr Call -to- Repair Onsite (UW369E)
5 Yr 6 hr Call -to- Repair Onsite (UW370E)
1 -year, 4 -hour onsite, 13x5 coverage for hardware (HR849E)
1 -year, 4 -hour onsite, 247 coverage for hardware (HR850E)
1 -year, 6 hour Call -To- Repair Onsite for hardware (HR853E)
1 -year, 247 software phone support, software updates (HR852E)
1 -year, 4 -hour onsite, 240 coverage for hardware, 247 software phone
support and software updates (HR851 E)
1 -year, 247 software phone support, software updates + Next Business Day
Hardware Exchange (HS554E)
1 -year, 247 software phone support, software updates + 4 hour hardware
exchange(HS555E)
3 -year, 247 software phone support, software updates + Next Business Day
Hardware Exchange (HS556E)
3 -year, 247 software phone support, software updates + 4 hour Hardware
DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 28
QuickSpecs HP 2530 Switch Series
Technical Specifications
Exchange(HS557E)
4 -year, 247 software phone support, software updates + Next Business Day
Hardware Exchange (HS558E)
4 -year, 247 software phone support, software updates + 4 hour Hardware
Exchange(HS559E)
5 -year, 247 software phone support, software updates + Next Business Day
Hardware Exchange (HS560E)
5 -year, 247 software phone support, software updates + 4 hour Hardware
Exchange (HS561 E)
Refer to the HP website at www.hp.com /networking /services for details on
the service -level descriptions and product numbers. For details about services
and response times in your area, please contact your local HP sales office.
HP 2530 -48G Switch 1/0 ports and slots 48 RJ -45 autosensing 10/100/1000 ports (IEEE 802.3 Type 1 OBASE -T, IEEE
J9775A) 802.3u Type 100BASE -TX, IEEE 802.3ab Type I OOOBASE -T) +Duplex=
10BASE- T /100BASE -TX =half or full +1000BASE -T =full only
4 fixed Gigabit Ethernet SFP ports
1 dual - personality (RJ -45 or USB micro -B) serial console port
Physical characteristics Dimensions 17.44(w) x 10.00(d) x 1.75(h) in (44.3 x 25.4 x 4.45
cm) (1 U height)
Weight 6.8 lb (3.08 kg)
Memory and processor Processor ARM9E @ 800 MHz, 128 MB flash, 256 MB DDR3
DIMM +packet buffer size --3 MB dynamically
allocated
Mounting Mounts in an EIA- standard 19 -inch telco rack or equipment cabinet (rack -
mounting kit avai table) +horizontal surface mounting +wall mounting
Performance IPv6 Ready Certified
100 Mb Latency < 7.4 ps (LIFO 64 -byte packets)
1000 Mb Latency < 2.3 ps (LIFO 64 -byte packets)
Throughput up to 77.3 million pps (64 -byte packets)
Switching capacity 104 Gbps
MAC address table size 16000 entries
Environment Operating temperature 32 °F to 11 YF (0 °C to 45 °C)
Operating relative 15% to 95% @ 1047 (40 °C), noncondensing
humidity
Non - operating/
Storage temperature
Non - operating /Storage
relative humidity
Altitude
Acoustic
Electrical characteristics Frequency
Maximum heat
dissipation
AC voltage
40 °F to 158 °F ( -40 °C to 70 °C)
15% to 90% @ 149 °F (65 °C), noncondensing
up to 10,000 ft (3 km)
Power--31.0 dB, Pressure--34.5 dB
50/60 Hz
Achieved Miercom Certified Green Award
203 BTU /hr (214.17 kJ /hr)
100- 127/200 -240 VAC
DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 29
QuickSpecs
Technical Specifications
HP 2530 Switch Series
DA-14447 U.S. QuickSpecs —Version 6 — 12/9/2013 Page 30
Current 1.2/0.7 A
Maximum power rating 59.5 W
Idle power 29.5 W
Safety UUL 60950 -1 +CAN /CSA 22.2 No. 60950-1 TEN 60825 +IEC 60950-1 TEN 60950 -1
Emissions FFCC Class A +EN 55022/CISPR -22 Class A +VCCI Class A
Immunity GGeneric EN 55024, CISPR 24
EN EN 55024, CISPR 24
ESD IEC 61000 -4 -2
Radiated IEC 61000 -4 -3
EFT /Burst IEC 61000 -4 -4
Surge IEC 61000 -4 -5
Conducted IEC 61000 -4 -6
Power frequency IEC 61000 -4 -8
magnetic field
Voltage dips and IEC 61000 -4 -11
interruptions
Harmonics EN 61000 -3 -2, IEC 61000 -3 -2
Flicker EN 61000 -3 -3, IEC 61000 -3 -3
Management IIMC - Intelligent Management Center +command -line interface +Web browser+
configuration menu +out -of -band management (serial RS -232C or Micro USB)+
IEEE 802.3 Ethernet MIB +Repeater MIB +Ethernet Interface MIB
Notes IIEEE 802.3az applies to Gigabit models only +IEEE 802.3at and IEEE 802.3af
apply to PoE+ models only. When using SFPs with this product, SFPs with
J4858B, J4859C) are required.
Services 33 -year, 4 -hour onsite, 13x5 coverage for hardware (U4683E)
3 -year, 4 -hour onsite, 247 coverage for hardware (U4835E)
3 -year, 4 -hour onsite, 247 coverage for hardware, 247 SW phone support
and SWupdates (06321 E)
3 -year, 247 SW phone support, software updates (UF792E)
4 -year, 4 -hour onsite, 13x5 coverage for hardware (UR948E)
4 -year, 4 -hour onsite, 247 coverage for hardware (UR949E)
4 -year, 4 -hour onsite, 247 coverage for hardware, 247 software phone
UR950E)
4 -year, 247 SW phone support, software updates (UR951 E)
5 -year, 4 -hour onsite, 13x5 coverage for hardware (UR952E)
5 -year, 4 -hour onsite, 247 coverage for hardware (UR953E)
5 -year, 4 -hour onsite, 247 coverage for hardware, 247 software phone
UR954E)
3 Yr 6 hr Call -to- Repair Onsite (UW368E)
4 Yr 6 hr Call -to- Repair Onsite (UW369E)
5 Yr 6 hr Call -to- Repair Onsite (UW370E)
1 -year, 4 -hour onsite, 13x5 coverage for hardware (HR849E)
1 -year, 4 -hour onsite, 247 coverage for hardware (HR850E)
1 -year, 6 hour Call -To- Repair Onsite for hardware (HR853E)
1 -year, 247 software phone support, software updates (HR852E)
1 -year, 4 -hour onsite, 247 coverage for hardware, 247 software phone
support and software updates (HR851 E)
DA-14447 U.S. QuickSpecs —Version 6 — 12/9/2013 Page 30
QuickSpecs
Technical Specifications
HP 2530 Switch Series
1 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS554E)
1 -year, 240 software phone support, software updates + 4 hour hardware
exchange(HS555E)
3 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS556E)
3 -year, 240 software phone support, software updates + 4 hour Hardware
Exchange(HS557E)
4 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS558E)
4 -year, 240 software phone support, software updates + 4 hour Hardware
Exchange(HS559E)
5 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS560E)
5 -year, 240 software phone support, software updates + 4 hour Hardware
Exchange (HS561 E)
Refer to the HP website at www.hp.com /networking /services for details on
the service -level descriptions and product numbers. For details about services
and response times in your area, please contact your local HP sales office.
HP 2530 -24G Switch 1/0 ports and slots 24 RJ -45 autosensing 10/100/1000 ports (IEEE 802.3 Type 10BASE -T, IEEE
J9776A) 802.3u Type 100BASE -TX, IEEE 802.3ab Type 1000BASE -T) +Duplex -- 10BASE -
T /100BASE -TX =half or full +1000BASE -T =full only
4 fixed Gigabit Ethernet SFP ports
1 dual- personality (RJ -45 or USB micro -B) serial console port
Supports a maximum of 28 Gigabit Ethernet ports
Physical characteristics Dimensions 17.44(w) x 10.00(d) x 1.75(h) in (44.3 x 25.4 x 4.45
cm) (1 U height)
Weight 6.1 lb (2.77 kg)
Memory and processor Processor ARM9E @ 800 MHz, 128 MB flash, 256 MB DDR3
DIMM +packet buffer size: 1.5 MB dynamically
allocated
Mounting Mounts in an EIA- standard 19 -inch telco rack or equipment cabinet (rack -
mounting kit available) +horizontal surface mounting +wall mounting
Performance 1Pv6 Ready Certified
100 Mb Latency 7.4 ps (LIFO 64 -byte packets)
1000 Mb Latency 2.3 ps (LIFO 64 -byte packets)
Throughput up to 41.6 million pps (64 -byte packets)
Switching capacity 56 Gbps
MAC address table size 16000 entries
Environment Operating temperature 32 °F to 113 °F (0 °C to 45 °C)
Operating relative 15% to 95% @ 104 °F (40 °C), noncondensing
humidity
Non - operating/ 40 °F to 158 °F ( -40 °C to 70 °C)
Storage temperature
Non - operating /Storage 15% to 90% @ 149 °F (65 °C), noncondensing
relative humidity
6 DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 31
QuickSpecs HP 2530 Switch Series
Technical Specifications
J4858B, J48590 are required.
Services 3 -year, 4 -hour onsite, 13x5 coverage for hardware (U4683E)
3 -year, 4 -hour onsite, 247 coverage for hardware (U4835E)
3 -year, 4 -hour onsite, 247 coverage for hardware, 247 SW phone support
and SWupdates (06321 E)
3 -year, 247 SW phone support, software updates (UF792E)
4 -year, 4 -hour onsite, 13x5 coverage for hardware (UR948E)
4 -year, 4 -hour onsite, 247 coverage for hardware (UR949E)
4 -year, 4 -hour onsite, 247 coverage for hardware, 247 software phone
UR950E)
4 -year, 247 SW phone support, software updates (UR951 E)
5 -year, 4 -hour onsite, 13x5 coverage for hardware (UR952E)
5 -year, 4 -hour onsite, 247 coverage for hardware (UR953E)
5 -year, 4 -hour onsite, 247 coverage for hardware, 247 software phone
UR954E)
3 Yr 6 hr Call -to- Repair Onsite (UW368E)
4 Yr 6 hr Call -to- Repair Onsite (UW369E)
1.
i DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 32
Altitude up to 10,000 ft (3 km)
Acoustic Power--26.4 dB, Pressure =34.0 dB
Electrical characteristics Frequency 50/60 Hz
Maximum heat 164 BTU /hr 0 73.02 kJ /hr)
dissipation
AC voltage 100- 127/200 -240 VAC
Current .6/.4 A
Maximum power rating 48.0 W
Idle power 28.8 W
Safety UL 60950 -1 +CAN /CSA 22.2 No. 60950 -1 TEN 60825 +IEC 60950 -1 TEN 60950 -1
Emissions FCC Class A +EN 55022/CISPR -22 Class A +VCCI Class A
Immunity Generic EN 55024, CISPR 24
EN EN 55024, CISPR 24
ESD IEC 61000 -4 -2
Radiated IEC 61000 -4 -3
EFT /Burst IEC 61000 -4 -4
Surge IEC 61000 -4 -5
Conducted IEC 61000 -4 -6
Power frequency IEC 61000 -4 -8
magnetic field
Voltage dips and IEC 61000 -4 -11
interruptions
Harmonics EN 61000 -3 -2, IEC 61000 -3 -2
Flicker EN 61000 -3 -3, IEC 61000 -3 -3
Management IMC - Intelligent Management Center +command -line interface +Web browser+
configuration menu +Cut -of -band management (serial RS -232C or MicroUSB)+
IEEE 802.3 Ethernet MIB +Repeater MIB +Ethernet Interface MIB
Notes IEEE 802.3az applies to Gigabit models only +IEEE 802.3at and IEEE 802.3af
apply to PoE+ models only. When using SFPs with this product, SFPs with
J4858B, J48590 are required.
Services 3 -year, 4 -hour onsite, 13x5 coverage for hardware (U4683E)
3 -year, 4 -hour onsite, 247 coverage for hardware (U4835E)
3 -year, 4 -hour onsite, 247 coverage for hardware, 247 SW phone support
and SWupdates (06321 E)
3 -year, 247 SW phone support, software updates (UF792E)
4 -year, 4 -hour onsite, 13x5 coverage for hardware (UR948E)
4 -year, 4 -hour onsite, 247 coverage for hardware (UR949E)
4 -year, 4 -hour onsite, 247 coverage for hardware, 247 software phone
UR950E)
4 -year, 247 SW phone support, software updates (UR951 E)
5 -year, 4 -hour onsite, 13x5 coverage for hardware (UR952E)
5 -year, 4 -hour onsite, 247 coverage for hardware (UR953E)
5 -year, 4 -hour onsite, 247 coverage for hardware, 247 software phone
UR954E)
3 Yr 6 hr Call -to- Repair Onsite (UW368E)
4 Yr 6 hr Call -to- Repair Onsite (UW369E)
1.
i DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 32
QuickSpecs HP 2530 Switch Series
Technical Specifications
5 Yr 6 hr Call -to- Repair Onsite (UW370E)
1 -year, 4 -hour onsite, 13x5 coverage for hardware (HR849E)
1 -year, 4 -hour onsite, 247 coverage for hardware (HR850E)
1 -year, 6 hour Call -To- Repair Onsite for hardware (HR853E)
1 -year, 247 software phone support, software updates (HR852E)
1 -year, 4 -hour onsite, 240 coverage for hardware, 240 software phone
support and software updates (HR851 E)
1 -year, 247 software phone support, software updates + Next Business Day
Hardware Exchange (HS554E)
1 -year, 247 software phone support, software updates + 4 hour hardware
exchange (HS555E)
3 -year, 247 software phone support, software updates + Next Business Day
Hardware Exchange (HS556E)
3 -year, 247 software phone support, software updates + 4 hour Hardware
Exchange (HS557E)
4 -year, 247 software phone support, software updates + Next Business Day
Hardware Exchange (HS558E)
4 -year, 247 software phone support, software updates + 4 hour Hardware
Exchange (HS559E)
5 -year, 247 software phone support, software updates + Next Business Day
Hardware Exchange (HS560E)
5 -year, 240 software phone support, software updates + 4 hour Hardware
Exchange (HS561 E)
Refer to the HP website at www.hp.com /networking /services for details on
the service -level descriptions and product numbers. For details about services
and response times in your area, please contact your local HP sales office.
HP 2530 -8G Switch 1/0 ports and slots 88 RJ -45 autosensing 10/100/1000 ports (IEEE 802.3 Type 10BASE -T, IEEE
J9777A) 8802.3u Type 100BASE -TX, IEEE 802.3ab Type 1000BASE-T) +Media Type--
Auto -MDIX+ Duplex= 10BASE- T /100BASE -TX =half or full+
1000BASE -T =full only
2 dual - personality ports +each port can be used as either an RJ -45
10/100/1000 port (IEEE 802.3 Type 10Base -T +IEEE 802.3u Type 100Base -Tx+
IEEE 802.3ab 1000Base -T Gigabit Ethernet) or as a SFP slot (for use with SFP
transceivers) ports
1 dual - personality (RJ -45 or USB micro -B) serial console port
Physical characteristics DDimensions 10(w) x 6.28(d) x 1.75(h) in (25.4 x 15.95 x 4.45
cm) (1 U height)
Weight 2.0 lb (0.91 kg)
Memory and processor PProcessor ARM9E @ 800 MHz, 128 MB flash, 256 MB DDR3
DIMM +packet buffer size -1.5 MB dynamically
allocated
Mounting MMounts in an EIA- standard 19 -inch telco rack or equipment cabinet (rack -
mounting kit available) +horizontal surface mounting +wall mounting
Performance IIPv6 Ready Certified
100 Mb Latency < 7.4 ps (LIFO 64 -byte packets)
1000 Mb Latency < 2.6 ps (LIFO 64 -byte packets)
Throughput up to 14.8 million pps (64 -byte packets)
Switching capacity 20 Gbps
DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 33
QuickSpecs HP 2530 Switch Series
Technical Specifications
DA -14447 U.S. QuickSpecs — Version 6— 12/9/2013 Page 34
MAC address table size 16000 entries
Environment Operating temperature 32 °F to 113 °F (0 °C to 45 °C)
Operating relative 15% to 95% @ 104 °F (40 °C), noncondensing
humidity
Non - operating/ -40 °F to 158 °F ( -40 °C to 70 °C)
Storage temperature
Non - operating /Storage 15% to 90% @ 149 °F (65 °C), noncondensing
relative humidity
Attitude up to 10,000 ft (3 km)
Acoustic Power--O dB, Pressure =0 dB
Electrical characteristics Frequency 50/60 Hz
Maximum heat 63 BTU /hr (66.46 kJ /hr), (switch only =63 BTU /hr)
dissipation
AC voltage 100 - 127/200 -240 VAC
Current 0.5 A
Maximum power rating 18.6 W
Idle power 13.6 W
Safety UL 60950 -1 +CAN /CSA 22.2 No. 60950 -1 +EN 60825 +IEC 60950 -1 +EN 60950 -1
Emissions FCC Class A +EN 55022 /CISPR -22 Class A+VCCI Class A
Immunity Generic EN 55024, CISPR 24
EN EN 55024, CISPR 24
ESD IEC 61000 -4 -2
Radiated IEC 61000 -4 -3
EFT /Burst IEC 61000 -4 -4
Surge IEC 61000 -4 -5
Conducted IEC 61000 -4 -6
Power frequency IEC 61000 -4 -8
magnetic field
Voltage dips and IEC 61000 -4 -11
interruptions
Harmonics EN 61000 -3 -2, IEC 61000 -3 -2
Flicker EN 61000 -3 -3, IEC 61000 -3 -3
Management IMC - Intelligent Management Center +command -line interface +Web browser+
configuration menu +out -of -band management (serial RS -232C or MicroUSB)+
IEEE 802.3 Ethernet MIB +Repeater MIB+EthernetInterface MIB
Notes IEEE 802.3az applies to Gigabit models only +IEEE 802.3at and IEEE 802.3af
apply to PoE+ models only. When using SFPs with this product, SFPs with
J4858B, J4859C) are required.
Services 3 -year, 4 -hour onsite, 13x5 coverage for hardware (U4683E)
3 -year, 4 -hour onsite, 247 coverage for hardware (U4835E)
3 -year, 4 -hour onsite, 247 coverage for hardware, 247 SW phone support
and SWupdates (06321 E)
3 -year, 247 SW phone support, software updates (UF792E)
4 -year, 4 -hour onsite, 13x5 coverage for hardware (UR948E)
DA -14447 U.S. QuickSpecs — Version 6— 12/9/2013 Page 34
QuickSpecs HP 2530 Switch Series
Technical Specifications
4 -year, 4 -hour onsite, 240 coverage for hardware (UR949E)
4 -year, 4 -hour onsite, 240 coverage for hardware, 240 software phone
UR950E)
4 -year, 240 SW phone support, software updates (UR951 E)
5 -year, 4 -hour onsite, 13x5 coverage for hardware (UR952E)
5 -year, 4 -hour onsite, 240 coverage for hardware (UR953E)
5 -year, 4 -hour onsite, 240 coverage for hardware, 240 software phone
UR954E)
3 Yr 6 hr Call -to- Repair Onsite (UW368E)
4 Yr 6 hr Call -to- Repair Onsite (UW369E)
5 Yr 6 hr Call -to- Repair Onsite (UW370E)
1 -year, 4 -hour onsite, 13x5 coverage for hardware (HR849E)
1 -year, 4 -hour onsite, 240 coverage for hardware (HR850E)
1 -year, 6 hour Call -To- Repair Onsite for hardware (HR853E)
1 -year, 240 software phone support, software updates (HR852E)
1 -year, 4 -hour onsite, 24x7 coverage for hardware, 240 software phone
support and software updates (HR851 E)
1 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS554E)
1 -year, 240 software phone support, software updates + 4 hour hardware
exchange (HS555E)
3 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS556E)
3 -year, 240 software phone support, software updates + 4 hour Hardware
Exchange(HS557E)
4 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS558E)
4 -year, 240 software phone support, software updates + 4 hour Hardware
Exchange(HS559E)
5 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS560E)
5 -year, 240 software phone support, software updates + 4 hour Hardware
Exchange (HS561 E)
Refer to the HP website at www.hp.com /networking /services for details on
the service -level descriptions and product numbers. For details about services
and response times in your area, please contact your local HP sales office.
HP 2530 -48 Switch 1/0 ports and slots 48 RJ -45 autosensing 10/100 ports (IEEE 802.3 Type 10BASE -T, IEEE 802.3u
J9781 A) Type 100BASE -TX) +Duplex =half or full
2 autosensing 10/100/1000 ports (IEEE 802.3 Type 10BASE -T, IEEE 802.3u
Type 100BASE -TX, IEEE 802.3ab Type 1000BASE -T) +Duplex= 10BASE-
T /100BASE -TX =half or full+1000BASE -T =full only
2 fixed Gigabit Ethernet SFP ports
1 dual - personality (RJ -45 or USB micro -B) serial console port
Physical characteristics Dimensions 17.4(w) x 9.7(d) x 1.75(h) in (44.2 x 24.64 x 4.45
cm) (1 U height)
Weight 6.3 lb (2.86 kg)
Memory and processor Processor ARM9E @ 800 MHz, 128 MB flash, 256 MB DDR3
DIMM +packet buffer size --3 MB dynamically
allocated
DA - 14447 U.S. QuickSpecs — Version 6 — 12/9/2013 Page 35
QuickSpecs
Technical Specifications
HP 2530 Switch Series
Mounting Mounts in an EIA- standard 19 -inch telco rack or equipment cabinet (rack -
mounting kit available) +horizontal surface mounting +wall mounting
Performance IPv6 Ready Certified
100 Mb Latency 6.6 ps (LIFO 64 -byte packets)
1000 Mb Latency 2.2 ps (LIFO 64 -byte packets)
Throughput up to 13 million pps (64 -byte packets)
Switching capacity 17.6 Gbps
MAC address table size 16000 entries
Environment Operating temperature 32 °F to 11 YF (0 °C to 45 °C)
Operating relative 15% to 95% @ 104 °F (40 °C), noncondensing
humidity
Non - operating/ 40 °F to 158 °F ( -40 °C to 70 °C)
Storage temperature
Non - operating /Storage 15% to 90% @ 149 °F (65 °C), noncondensing
relative humidity
Altitude up to 10,000 ft (3 km)
Acoustic Power--O dB, Pressure--O dB
Electrical characteristics Frequency 50/60 Hz
Maximum heat 102 BTU /hr (107.61 k1 /hr)
dissipation
AC voltage 100- 127/200 -240 VAC
Current 0.7/0.4 A
Maximum power rating 29.9 W
Idle power 17.1 W
Safety UL 60950 -1 +CAN /CSA 22.2 No. 60950-1 TEN 60825 +IEC 60950-1 TEN 60950 -1
Emissions FCC Class A +EN 55022/CISPR -22 Class A +VCCI Class A
Immunity Generic EN 55024, CISPR 24
EN EN 55024, CISPR 24
ESD IEC 61000 -4 -2
Radiated IEC 61000 -4 -3
EFT /Burst IEC 61000 -4 -4
Surge IEC 61000 -4 -5
Conducted IEC 61000 -4 -6
Power frequency IEC 61000 -4 -8
magnetic field
Voltage dips and IEC 61000 -4 -11
interruptions
Harmonics EN 61000 -3 -2, IEC 61000 -3 -2
Flicker EN 61000 -3 -3, IEC 61000 -3 -3
Management IMC - Intelligent Management Center +command -line interface +Web browser+
configuration menu+0ut -of -band management (serial RS -232C or MicroUSB)+
IEEE 802.3 Ethernet MIB +Repeater MIB +Ethernet Interface MIB
DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 36
QuickSpecs HP 2530 Switch Series
Technical Specifications
Notes IEEE 802.3az applies to Gigabit models only +IEEE 802.3at and IEEE 802.3af
apply to PoE+ models only. When using SFPs with this product, SFPs with
J485813, J4859C) are required.
Services 3 -year, 4 -hour onsite, 13x5 coverage for hardware (U4683E)
3 -year, 4 -hour onsite, 24x7 coverage for hardware (U4835E)
3 -year, 4 -hour onsite, 247 coverage for hardware, 240 SW phone support
and SWupdates (U6321 E)
3 -year, 247 SW phone support, software updates (UF792E)
4 -year, 4 -hour onsite, 13x5 coverage for hardware (UR948E)
4 -year, 4 -hour onsite, 240 coverage for hardware (UR949E)
4 -year, 4 -hour onsite, 240 coverage for hardware, 240 software phone
UR950E)
4 -year, 247 SW phone support, software updates (UR951 E)
5 -year, 4 -hour onsite, 13x5 coverage for hardware (UR952E)
5 -year, 4 -hour onsite, 240 coverage for hardware (UR953E)
5 -year, 4 -hour onsite, 240 coverage for hardware, 247 software phone
UR954E)
3 Yr 6 hr Call -to- Repair Onsite (UW368E)
4 Yr 6 hr Call -to- Repair Onsite (UW369E)
5 Yr 6 hr Call -to- Repair Onsite (UW370E)
1 -year, 4 -hour onsite, 13x5 coverage for hardware (HR849E)
1 -year, 4 -hour onsite, 247 coverage for hardware (HR850E)
1 -year, 6 hour Call -To- Repair Onsite for hardware (HR853E)
1 -year, 240 software phone support, software updates (HR852E)
1 -year, 4 -hour onsite, 240 coverage for hardware, 240 software phone
support and software updates (HR851 E)
1 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS554E)
1 -year, 240 software phone support, software updates + 4 hour hardware
exchange (HS555E)
3 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS556E)
3 -year, 240 software phone support, software updates + 4 hour Hardware
Exchange (HS557E)
4 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS558E)
4 -year, 240 software phone support, software updates + 4 hour Hardware
Exchange (HS559E)
5 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS560E)
5 -year, 240 software phone support, software updates + 4 hour Hardware
Exchange (HS561 E)
Refer to the HP website at www.hp.com /networking /services for details on
the service -level descriptions and product numbers. For details about services
and response times in your area, please contact your local HP sales office.
HP 2530 -24 Switch 1/0 ports and slots 24 RJ -45 autosensing 10/100 ports (IEEE 802.3 Type 10BASE -T, IEEE 802.3u
J9782A) Type 100BASE -TX) +Duplex =half or full
DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 37
QuickSpecs
Technical Specifications
Physical characteristics
Memory and processor
Mounting
Performance
Environment
Electrical characteristics
Safety
Emissions
Immunity
HP 2530 Switch Series
2 autosensing 10/100/1000 ports (IEEE 802.3 Type 10BASE -T, IEEE 802.3u
Type 100BASE -TX, IEEE 802.3ab Type 1000BASE -T) +Duplex= 10BASE-
T /100BASE -TX =half or full +1000BASE -T =full only
2 fixed Gigabit Ethernet SFP ports
1 dual - personality (RJ -45 or USB micro -B) serial console port
Dimensions 17.4(w) x 9.7(d) x 1.75(h) in (44.2 x 24.64 x 4.45
cm) (1 U height)
Weight 5.7 lb (2.59 kg)
Processor ARM9E @ 800 MHz, 128 MB flash, 256 MB DDR3
DIMM +packet buffer size--1.5 MB dynamically
allocated
Mounts in an EIA- standard 19 -inch telco rack or equipment cabinet (rack -
mounting kit available) +horizontal surface mounting +watt mounting
IPv6 Ready Certified
100 Mb Latency 1.7 ps (LIFO 64 -byte packets)
1000 Mb Latency 1.1 us (LIFO 64 -byte packets)
Throughput up to 9.5 million pps (64 -byte packets)
Switching capacity 12.8 Gbps
MAC address table size 16000 entries
Operating temperature 327 to 11 YF (0 °C to 45 °C)
Operating relative 15% to 95% @ 1047 (40 °C), noncondensing
humidity
Non- operating/ 407 to 158 °F ( -40 °C to 70 °C)
Storage temperature
Non - operating /Storage 15% to 90% @ 149 °F (65 °C), noncondensing
relative humidity
Altitude up to 10,000 ft (3 km)
Acoustic Power =0 dB, Pressure =0 dB
Frequency 50/60 Hz
Maximum heat 50 BTU /hr (52.75 kJ /hr)
dissipation
AC voltage 100 - 127/200 -240 VAC
Current 0.3/0.2 A
Maximum power rating 14.7 W
Idle power 8.4 W
UL 60950 -1 +CAN /CSA 22.2 No. 60950-1 TEN 60825 +IEC 60950-1 TEN 60950 -1
FCC Class A +EN 55022/CISPR -22 Class A+VCCI Class A
Generic EN 55024, CISPR 24
EN EN 55024, CISPR 24
ESD IEC 61000 -4 -2
Radiated IEC 61000 -4 -3
EFT /Burst IEC 61000 -4 -4
Surge IEC 61000 -4 -5
Conducted IEC 61000 -4 -6
DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 38
QuickSpecs
Technical Specifications
HP 2530 Switch Series
Power frequency IEC 61000 -4 -8
magnetic field
Voltage dips and IEC 61000 -4 -11
interruptions
Harmonics EN 61000 -3 -2, IEC 61000 -3 -2
Flicker EN 61000 -3 -3, IEC 61000 -3 -3
Management IMC - Intelligent Management Center +command -line interface +Web browser+
configuration menu+0ut -of -band management (serial RS -232C or MicroUSB)+
IEEE 802.3 Ethernet MIB +Repeater MIB +Ethernet Interface MIB
Notes IEEE 802.3az applies to Gigabit models only +IEEE 802.3at and IEEE 802.3af
apply to PoE+ models only. When using SFPs with this product, SFPs with
J485813, J48590 are required.
Services 3 -year, 4 -hour onsite, 13x5 coverage for hardware (U4683E)
3 -year, 4 -hour onsite, 247 coverage for hardware (U4835E)
3 -year, 4 -hour onsite, 247 coverage for hardware, 247 SW phone support
and SWupdates (06321 E)
3 -year, 247 SW phone support, software updates (UF792E)
4 -year, 4 -hour onsite, 13x5 coverage for hardware (UR948E)
4 -year, 4 -hour onsite, 247 coverage for hardware (UR949E)
4 -year, 4 -hour onsite, 247 coverage for hardware, 247 software phone
UR950E)
4 -year, 247 SW phone support, software updates (UR951 E)
5 -year, 4 -hour onsite, 13x5 coverage for hardware (UR952E)
5 -year, 4 -hour onsite, 247 coverage for hardware (UR953E)
5 -year, 4 -hour onsite, 247 coverage for hardware, 247 software phone
UR954E)
3 Yr 6 hr Calt -to- Repair Onsite (UW368E)
4 Yr 6 hr Call -to- Repair Onsite (UW369E)
5 Yr 6 hr Call -to- Repair Onsite (UW370E)
1 -year, 4 -hour onsite, 13x5 coverage for hardware (HR849E)
1 -year, 4 -hour onsite, 247 coverage for hardware (HR850E)
1 -year, 6 hour Call -To- Repair Onsite for hardware (HR853E)
1 -year, 247 software phone support, software updates (HR852E)
1 -year, 4 -hour onsite, 247 coverage for hardware, 247 software phone
support and software updates (HR851 E)
1 -year, 247 software phone support, software updates + Next Business Day
Hardware Exchange (HS554E)
1 -year, 247 software phone support, software updates + 4 hour hardware
exchange(HS555E)
3 -year, 247 software phone support, software updates + Next Business Day
Hardware Exchange (HS556E)
3 -year, 247 software phone support, software updates + 4 hour Hardware
Exchange(HS557E)
4 -year, 247 software phone support, software updates + Next Business Day
Hardware Exchange (HS558E)
4 -year, 247 software phone support, software updates + 4 hour Hardware
Exchange(HS559E)
5 -year, 247 software phone support, software updates + Next Business Day
Hardware Exchange (HS560E)
5 -year, 247 software phone support, software updates + 4 hour Hardware
Exchange (HS561 E)
DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 39
QuickSpecs
Technical Specifications
HP 2530 Switch Series
Refer to the HP website at www.hp.com /networking /services for details on
the service -level descriptions and product numbers. For details about services
and response times in your area, please contact your local HP sales office.
HP 2530 -8 Switch 1/0 ports and slots 8 RJ -45 autosensing 10/100 ports (IEEE 802.3 Type 10BASE -T, IEEE 802.3u
J9783A) Type 1 OOBASE -TX) +Media Type-- Auto-MD IX +Duplex =half or full
2 dual - personality ports +each port can be used as either an RJ -45
10/100/1000 port (IEEE 802.3 Type 1 OBase -T +IEEE 802.3u Type 100Base -Tx+
IEEE 802.3ab 1000Base -T Gigabit Ethernet) or as a SFP slot (for use with SFP
transceivers) ports
1 dual - personality (RJ -45 or USB micro -B) serial console port
Physical characteristics Dimensions 10(w) x 6.28(d) x 1.75(h) in (25.4 x 15.95 x 4.45
cm) 0 U height)
Weight 1.8 lb (0.82 kg)
Memory and processor Processor ARM9E @ 800 MHz, 128 MB flash, 256 MB DDR3
DIMM +packet buffer size--1.5 MB dynamically
allocated
Mounting Mounts in an EIA- standard 19 -inch telco rack or equipment cabinet (rack -
mounting kit available) !-horizontal surface mounting +wall mounting
Performance IPv6 Ready Certified
100 Mb Latency < 1.3 ps (LIFO 64 -byte packets)
1000 Mb Latency < 1.3 ps (LIFO 64 -byte packets)
Throughput up to 4.1 million pps (64 -byte packets)
Switching capacity 5.6 Gbps
MAC address table size 16000 entries
Environment Operating temperature 32 °F to 11 YF (0 °C to 45 °C)
Operating relative 15% to 95% @ 104 °F (40 °C), noncondensing
humidity
Non - operating/ -40 °F to 158 °F ( -40 °C to 70 °C)
Storage temperature
Non - operating /Storage 15% to 90% @ 149 °F (65 °C), noncondensing
relative humidity
Attitude up to 10,000 ft (3 km)
Acoustic Power--O dB, Pressure--O dB
Electrical characteristics Frequency 50/60 Hz
Maximum heat 25 BTU /hr (26.38 kJ /hr)
dissipation
AC voltage 100- 127/200 -240 VAC
Current 0.5 A
Maximum power rating 7.2 W
Idle power 4.5 W
Safety UL 60950 -1 +CAN /CSA 22.2 No. 60950-1 TEN 60825TIEC 60950 -1 +EN 60950 -1
Emissions FCC Class A +EN 55022/CISPR -22 Class A+VCCI Class A
Immunity Generic EN 55024, CISPR 24
DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 40
QuickSpecs
Technical Specifications
HP 2530 Switch Series
EN EN 55024, CISPR 24
ESD IEC 61000 -4 -2
Radiated IEC 61000 -4 -3
EFT /Burst IEC 61000 -4 -4
Surge IEC 61000 -4 -5
Conducted IEC 61000 -4 -6
Power frequency IEC 61000 -4 -8
magnetic field
Voltage dips and IEC 61000 -4 -11
interruptions
Harmonics EN 61000 -3 -2, IEC 61000 -3 -2
Flicker EN 61000 -3 -3, IEC 61000 -3 -3
Management IMC - Intelligent Management Center +command -line interface +Web browser+
configuration menu+0ut -of -band management (serial R5 -232C or MicroUSB)+
IEEE 802.3 Ethernet MIB +Repeater MIB+EthernetInterface MIB
Notes IEEE 802.3az applies to Gigabit models only +IEEE 802.3at and IEEE 802.3af
apply to PoE+ models only. When using SFPs with this product, SFPs with
1485813, J48590 are required.
Services 3 -year, 4 -hour onsite, 13x5 coverage for hardware (U4683E)
3 -year, 4 -hour onsite, 247 coverage for hardware (U4835E)
3 -year, 4 -hour onsite, 247 coverage for hardware, 247 SW phone support
and SWupdates (U6321 E)
3 -year, 247 SW phone support, software updates (UF792E)
4 -year, 4 -hour onsite, 13x5 coverage for hardware (UR948E)
4 -year, 4 -hour onsite, 247 coverage for hardware (UR949E)
4 -year, 4 -hour onsite, 247 coverage for hardware, 247 software phone
UR950E)
4 -year, 247 SW phone support, software updates (UR951 E)
5 -year, 4 -hour onsite, 13x5 coverage for hardware (UR952E)
5 -year, 4 -hour onsite, 247 coverage for hardware (UR953E)
5 -year, 4 -hour onsite, 247 coverage for hardware, 247 software phone
UR954E)
3 Yr 6 hr Call -to- Repair Onsite (UW368E)
4 Yr 6 hr Call-to- Repair Onsite (UW369E)
5 Yr 6 hr Call -to- Repair Onsite (UW370E)
1 -year, 4 -hour onsite, 13x5 coverage for hardware (HR849E)
1 -year, 4 -hour onsite, 247 coverage for hardware (HR850E)
1 -year, 6 hour Call -To- Repair Onsite for hardware (HR853E)
1 -year, 247 software phone support, software updates (HR852E)
1 -year, 4 -hour onsite, 247 coverage for hardware, 247 software phone
support and software updates (HR851 E)
1 -year, 247 software phone support, software updates + Next Business Day
Hardware Exchange (H5554E)
1 -year, 247 software phone support, software updates + 4 hour hardware
exchange(HS555E)
3 -year, 247 software phone support, software updates + Next Business Day
Hardware Exchange (H5556E)
3 -year, 247 software phone support, software updates + 4 hour Hardware
Exchange(H5557E)
DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 41
QuickSpecs
Technical Specifications
HP 2530 Switch Series
4 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS558E)
4 -year, 240 software phone support, software updates + 4 hour Hardware
Exchange(HS559E)
5 -year, 240 software phone support, software updates + Next Business Day
Hardware Exchange (HS560E)
5 -year, 240 software phone support, software updates + 4 hour Hardware
Exchange (HS561 E)
Refer to the HP website at www.hp.com /networking /services for details on
the service -level descriptions and product numbers. For details about services
and response times in your area, please contact your local HP sales office.
Standards and protocols Denial of service Network Dos Fitter
applies to all products in protection
series) Device management RFC 1591 DNS (client)
SSHv1 /SSHv2 Secure Shell
General protocols IEEE 802.1 D MAC Bridges
IEEE 802.1 p Priority
IEEE 802.1 Q VLANs
IEEE 802.1 s Multiple Spanning Trees
IEEE 802.1 w Rapid Reconfiguration of Spanning Tree
IEEE 802.3 Type 1 OBASE -T
IEEE 8023ab 1000BASE -T
IEEE 802.3ad Link Aggregation Control Protocol (LACP)
IEEE 8023af Power over Ethernet
IEEE 802.3at Power over Ethernet Plus
IEEE 8023az Energy Efficient Ethernet
IEEE 802.3x Flow Control
RFC 768 UDP
RFC 783 TFTP Protocol (revision 2)
RFC 792 ICMP
RFC 793 TCP
RFC 826 ARP
RFC 854 TELNET
RFC 868 Time Protocol
RFC 951 BOOTP
RFC 1350 TFTP Protocol (revision 2)
RFC 1542 BOOTP Extensions
RFC 2030 Simple Network Time Protocol (SNTP) v4
RFC 2131 DHCP
IP multicast RFC 3376 IGMPv3 (host joins only)
IPv6 RFC 1981 IPv6 Path MTU Discovery
RFC 2460 IPv6 Specification
RFC 2925 Remote Operations MIB (Ping only)
RFC 3315 DHCPv6 (client only)
RFC 3513 IPv6 Addressing Architecture
RFC 3596 DNS Extension for IPv6
RFC 4022 MIB for TCP
RFC 4113 MIB for UDP
RFC 4251 SSHv6 Architecture
RFC 4252 SSHv6 Authentication
fit,) DA - 14447 U.S. QuickSpecs — Version 6 — 12/9/2013 Page 42
QuickSpecs HP 2530 Switch Series
Technical Specifications
RFC 4252 SSHv6 Transport Layer
RFC 4254 SSHv6 Connection
RFC 4293 MIB for IP
RFC 4419 Key Exchange for SSH
RFC 4443 ICMPv6
RFC 4861 IPv6 Neighbor Discovery
RFC 4862 IPv6 Stateless Address Auto - configuration
MIBs RFC 1213 MIB II
RFC 1493 Bridge MIB
RFC 2021 RMONv2 MIB
RFC 2613 SMON MIB
RFC 2618 RADIUS Client MIB
RFC 2620 RADIUS Accounting Client MIB
RFC 2665 Ethernet - Like -MIB
RFC 2668 802.3 MAU MIB
RFC 2674 802.1 p and IEEE 802.1 Q Bridge MIB
RFC 2737 Entity MIB (Version 2)
RFC 2863 The Interfaces Group MIB
Network management IEEE 802.1AB Link Layer Discovery Protocol (LLDP)
RFC 1098 A Simple Network Management Protocol
SNMP)
RFC 2819 Four groups of RMON =1 (statistics), 2 (history),
3 (alarm) and 9 (events)
ANSI /TIA -1057 LLDP Media Endpoint Discovery
LLDP -MED)
SNMPv1 /v2c /v3
Q05 /cos RFC 2474 DiffSery precedence, with 4 queues per port
RFC 2475 DiffSery Architecture
RFC 2597 DiffSery Assured Forwarding (AF)
RFC 2598 DiffSery Expedited Forwarding (EF)
Security IEEE 802.1X Port Based Network Access Control
RFC 1492TACACS+
RFC 2138 RADIUS Authentication
RFC 2866 RADIUS Accounting
Secure Sockets Layer (SSL)
x
s
DA-14447 U.S. QuickSpecs — Version 6— 12/9/2013 Page 43
QuickSpecs HP 2530 Switch Series
Accessories
HP 2530 Switch Series accessories
Transceivers HP X121 1 G SFP LC SX Transceiver J4858C
HP X121 1 G SFP LC LX Transceiver J4859C
HP X121 1 G SFP LC LH Transceiver J4860C
HP X111 100M SFP LC FX Transceiver J9054C
HP X112 100M SFP LC BX -D Transceiver J9099B
HP X112 100M SFP LC BX -U Transceiver J91 00B
HP X122 1 G SFP LC BX -D Transceiver J9142B
HP X122 1 G SFP LC BX -U Transceiver J9143B
HP X121 1 G SFP RJ45 T Transceiver J81 77C
Mounting Kit HP X410 1 U Universal 4 -post Rack Mounting Kit
HP 2530 -8G -PoE+ Switch HP X5101 U Cable Guard
J9774A) HP 2530 8 -port Switch Power Adapter Shelf
J9583A
J9700A
J9820A
HP 2530 -8 -PoE+ Switch HP X5101 U Cable Guard J9700A
J9780A) HP 2530 8 -port Switch Power Adapter Shelf J9820A
HP 2530 -8G Switch HP X5101 U Cable Guard J9700A
J9777A) HP 2530 8 -port Switch Power Adapter Shelf J9820A
HP 2530 -8 Switch HP X5101 U Cable Guard J9700A
J9783A) HP 2530 8 -port Switch Power Adapter Shelf J9820A
DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 44
QuickSpecs HP 2530 Switch Series
Accessory Product Details
NOTE= D eta ils are not available for all accessories. The following specifications were available at the time of publication.
HP X111 100M SFP LC FX Ports 1 LC 100BASE -FX port (IEEE 802.3u Type 100BASE -FX) +Duplex =half or full
Transceiver 090540 Physical characteristics Dimensions -- 2.7(d) x 0.54(w) x 0.48(h) in. (6.86 x 1.38 x 1.22 cm)
Weight--0.06 lb. (0.03 kg)
Environment Operating temperature -- 32 °F to 158 °F (0 2C to 70 °C)
Operating relative humidity--5% to 95%
Nonoperating /Storage temperature -- -40 °F to 185 2F ( -40 9C to 85 2C)
Nonoperating /Storage relative humidity--5% to 85%
Altitude -up to 10,000 ft. (3 km)
Cabling Type--
62.5/125 lam or 50/125 lam (core /cladding) diameter, graded- index, low
metal content, multimode fiber optic, complying with ITU -T G.651 and
150 /IEC 793 -2 Type Al b or Ala, respectively
Maximum distance--
2 km (full duplex) or 412 m (half duplex)
Notes Transmitter wavelength: 131 Onm
Power consumption is 1.1 watt maximum.
For supported platforms and minimum software requirements to support this
Services Refer to the HP website at www.hp.com /networking /services for details on the
service -level descriptions and product numbers. For details about services and
response times in your area, please contact your local HP sales office.
HP X112100M SFP LC BX -D Ports 1 LC 10OBASE -BX10 port (IEEE 802.3ah Type 100BASE- BX10 -D) +Duplex =full
Transceiver 090998) only
A small form - factor
Physical characteristics Dimensions 2.7(d) x 0.55(w) x 0.48(h) in. (6.86 x 1.39 x 1.22
cm)
pluggable (SFP) 100-
Megabit BX (bi- directional)
Weight 0.04 lb. (0.03 kg)
Environment Operating temperature 32 2F to 1589F (0 2C to 709C)
that provides 100 Mbps Operating relative 0% to 95 %, noncondensing
full - duplex connectivity up humidity
to 10 km on one strand of
Nonoperating /Storage -40 2F to 185 2F ( -40 2C to 8590singlemodefiber. The
J9099B connects to the temperature
Cabling Type--
transceiver, or to any IEEE -
standard 100BASE- BX10 -U Single -mode fiber optic, complying with ITU -T G.652+
Maximum distance=
0.5- 10,000 m (single -mode fiber)
Notes Transmit wavelength -1550 nm. Receive wavelength = 1310 nm.
Power consumption is 1.1 watt maximum.
For supported platforms and minimum software requirements to support this
DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 45
QuickSpecs
Accessory Product Details
HP 2530 Switch Series
only connect to a 100 -BX -U product. You cannot connect two 100 -BX -D
transceivers together.)
Services Refer to the HP website at www.hp.com /networking /services for details on
the service -level descriptions and product numbers. For details about services
and response times in your area, please contact your local HP sales office.
HP X112100M SFP LC BX -U Ports 1 LC 100BASE -BX10 port (IEEE 802.3ah Type 100BASE- BX10 -U) +Duplex =full
Transceiver (1910013) only
Physical characteristics Dimensions 2.7(d) x 0.55(w) x 0.48(h) in. (6.86 x 1.39 x 1.22
A small form - factor cm)
pluggable (SFP) 100-
Megabit BX (bi- directional)
Weight 0.07 lb. (.03 kg)
Environment Operating temperature 322F to 1582F (09C to 709C)
that provides 100 Mbps
full - duplex connectivity up
to 10 km on one strand of
singlemode fiber. The
J91 00B connects to the
transceiver, or to any IEEE-
standard 100BASE- BX10 -D
device
Cabling
Notes
Services
Operating relative 0% to 95 %, noncondensing
humidity
Nonoperating /Storage -409F to 1859F ( -409C to 8590
temperature
Type=
Single -mode fiber optic, complying with ITU -T G.652+
Maximum distance--
0.5- 10,000 m (single -mode fiber)
For supported platforms and minimum software requirements to support this
can only connect to a 100 -BX -D product. You cannot connect two 100 -BX -U
transceivers together.)
Transmit wavelength -1310 nm. Receive wavelength -- 1550 nm.
Power consumption is 1.1 watts maximum.
Refer to the HP website at www.hp.com /networking /services for details on
the service -level descriptions and product numbers. For details about services
and response times in your area, please contact your local HP sales office.
s F` ? DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 46
QuickSpecs
Accessory Product Details
HP 2530 Switch Series
HP X121 1 G SFP LC SX Ports 1 LC 1000BASE -SX port +Duplex =full only
Transceiver 048580 Physical characteristics Dimensions--2.24(d) x 0.54(w) x 0.48(h) in. (5.69 x 1.37 x 1.22 cm)
Weight =0.04 lb. (0.02 kg)
A small form - factor Transceiver form factor =SFP
pluggable (SFP) Gigabit SX Environment Operating temperature: 32'F to 158 °F (0 °C to 70 °C)
transceiver that provides a
Operating relative humidity--5% to 85 %, noncondensingfull - duplex Gigabit solution
up to 550 m on multimode Nonoperating /Storage temperature = -40 °F to 203 °F ( -40 °C to 85 °C)
fiber. Altitude =up to 10,000 ft. (3 km)
Electrical characteristics Power consumption typical-0.4 W
Power consumption maximum--0.7 W
Cabling Type=
62.5/1 Z5 pm or 50/1 Z5 pm (core /cladding) diameter, graded- index, low
metal content, multimode fiber optic, complying with ITU -T G.651 and
ISO /IEC 793 -2 Type Al b or Al a, respectively!-
Maximum distance=
2-220 m (62.5 pm core diameter, 160 MHz *km bandwidth
2 -275 m (62.5 pm core diameter, 200 MHz *km bandwidth
2-500 m (50 pm core diameter, 400 MHz *km bandwidth)
2 -550 m (50 pm core diameter, 500 MHz *km bandwidth)
Cable length- 2 -550m
Fiber type -Multi Mode
Services Refer to the HP website at www.hp.com /networking /services for details on the
service -level descriptions and product numbers. For details about services and
response times in your area, please contact your local HP sales office.
HP X121 1 G SFP LC LX Ports 1 LC 1000BASE -LX port (IEEE 802.3z Type 1000BASE -LX) +Duplex =full only
Transceiver 048590 Physical characteristics Dimensions-- 2.24(d) x 0.54(w) x 0.486(h) in. (5.69 x 1.37 x 1.23 cm)
Weight:0.04 lb. (0.02 kg)
HP X1 21 1G SFP LC LX Environment Operating temperature -32°F to 158 °F (0 °C to 70 °C)
Transceiver--An SFP format
Operating relative humidity =0% to 85 %, noncondensing
gigabit transceiver with LC
connectors using LX Nonoperating /Storage temperature = -40 °F to 212 °F ( -40 °C to 100 °C)
technology. Altitude =up to 10,000 ft. (3 km)
Cabling Type=
Either single mode or multimode +62.5/1 Z5 pm or 50/125 pm
core /cladding) diameter, graded- index, low metal content, multimode
fiber optic, complying with ITU -T G.651 and ISO /IEC 793 -2 Type Al b or
Al a, respectively +Low metal content, single -mode fiber - optic, complying
with ITU -T G.652 and ISO /IEC 793 -2 Type 131 +
Maximum distance=
2-550 m (multimode 62.5 pm core diameter, 500 MHz *km bandwidth)
2 -550 m (multimode 50 pm core diameter, 400 MHz *km bandwidth)
2-550 m (multimode 50 pm core diameter, 500 MHz *km bandwidth)
2- 10,000 m (single -mode fiber)
DA - 14447 U.S. QuickSpecs — Version 6 —1 2/9/2013 Page 47
QuickSpecs HP 2530 Switch Series
Accessory Product Details
Notes A mode conditioning patch cord may be needed in some multimode fiber
installations.
Wavelength -- 131 Onm
Power Consumption -- 500mW Typical
Services Refer to the HP website at www.hp.com /networking /services for details on the
service -level descriptions and product numbers. For details about services and
response times in your area, please contact your local HP sales office.
HP X1 21 1 G SFP LC LH Ports
Transceiver 048600
1 LC 1000BASE -LH port (no IEEE standard exists for 1550 nm optics) +Duplex =full
only
Physical characteristics Dimensions -- 2.17(d) x 0.60(w) x 0.46(h) in. (5.5 x 1.53 x 1.18 cm)
A small form - factor Weight--0.04 lb. (0.02 kg)
pluggable (SFP) Gigabit LH Environment Operating temperature -- -40 °F to 185 °F ( -40 °C to 85 °C)
transceiver that provides a Operating relative humidity =0% to 95% @ 777 (25 °C), noncondensingfull - duplex Gigabit solution
Nonoperating /Storage temperature = -40 °F to 185 °F ( -40 °C to 85 °C) up to 70 km on single -mode
Altitude -- up to 10,000 ft. (3 km) fiber.
Cabling Cable type--
Low metal content, single -mode fiber - optic, complying with ITU -T G.652
and ISO /IEC 793 -2 Type B1 +
Maximum distance--
10- 70,000 m (single -mode fiber)
Notes Power consumption is 0.8 watts typical with 1 watt maximum at 100%
utilization.
For distances less than 20 km, a 10 dB attenuator must be used.
For distances between 20 km and 40 km, a 5 dB attenuator must be used.
Attenuators can be purchased from most cable vendors.
Services Refer to the HP website at www.hp.com /networking /services for details on the
service -level descriptions and product numbers. For details about services and
response times in your area, please contact your local HP sales office.
HP X1221 G SFP LC BX -D Ports 1 LC 1000BASE -BX10 port (IEEE 802.3ah Type 1000BASE- BX10 -D) +Duplex=
Transceiver 091426) full only
Physical characteristics Dimensions 2.19(d) x 0.54(w) x 0.46(h) in. (5.57 x 1.37 x 1.18
A small form - factor cm)
pluggable (SFP) Gigabit -BX
Weight 0.04 lb. (0.02 kg) bi- directional)
Environment Operating temperature 32 2F to 158 °F (0 9C to 70 20
that provides a full - duplex
Gigabit solution up to 10
km on one strand of
single -mode fiber. The
J9142B connects to the
Cabling
transceiver, or to any IEEE -
standard 1000BASE -BX10-
Notes
Operating relative 0% to 95 %, non - condensing
humidity
Non - operating/ –40 2F to 185 °F –40 2C to 85 9C)
Storage temperature
Type--
Single -mode fiber optic, complying with ITU -T G.652+
Maximum distance--
0.5- 10,000 m (single -mode fiber)
Transmit wavelength -- 1490 nm. Receive wavelength -- 1310 nm.
DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 48
QuickSpecs
Accessory Product Details
HP X1221 G SFP LC BX -U
Transceiver 09143B)
A small form - factor
pluggable (SFP) Gigabit -BX
HP 2530 Switch Series
Power consumption is 1 watt maximum.
For supported platforms and minimum software requirements to support this
can only connect to a 1000 -BX -U product. You cannot connect two 1000 -BX -D
transceivers together.)
Services Refer to the HP website at www.hp.com /networking /services for details on
the service -level descriptions and product numbers. For details about services
and response times in your area, please contact your local HP sales office.
Ports 1 LC 1000BASE -BX10 port (IEEE 802.3ah Type 1000BASE- BX10 -U) +Duplex=
full only
Physical characteristics Dimensions 2.19(d) x 0.54(w) x 0.46(h) in. (5.57 x 1.37 x 1.18
cm)
transceiver that provides a Environment
full- duplex Gigabit solution
up to 10 km on one strand
of single -mode fiber. The
J9143B connects to the
transceiver, or to any IEEE - Cabling
standard 1000BASE -BX10-
device.
Notes
Services
5`
Weight
Operating temperature
Operating relative
humidity
0.04 lb. (0.02 kg)
322F to 1582F (09C to 7090
0% to 95 %, non - condensing
Non - operating/ –402F to 1859F –409C to 859C)
Storage temperature
Type--
Single -mode fiber optic, complying with ITU -T G.652+
Maximum distance=
0.5- 10,000 m (single -mode fiber)
Transmit wavelength -- 1310 nm. Receive wavelength -- 1490 nm.
For supported platforms and minimum software requirements to support this
transceiver can only connect to a 1000 -BX -D product. You cannot connect two
1000 -BX -U transceivers together.)
Power consumption is 1 watt maximum.
Refer to the HP website at www.hp.com /networking /services for details on
the service -level descriptions and product numbers. For details about services
and response times in your area, please contact your local HP sales office.
DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 49r:
QuickSpecs HP 2530 Switch Series
Accessory Product Details
HP X121 1 G SFP RJ4S T Ports 1 RJ -45 1000BASE -T port (IEEE 802.3ab Type 1000BASE -T) +Duplex =full only
Transceiver 081770 Physical characteristics Dimensions -- 0.54(w) x 2.71(d) x 0.55(h) in 0.37 x 6.88 x 1.4 cm)
Weight--0.06 lb (0.03 kg)
A small form - factor
Environment
pluggable (SFP) Gigabit Operating temperature -- 32 °F to 158 °F (0 °C to 70 °C) +with 100 LFM airflow over
copper transceiver that
the SFP module
provides a full - duplex Operating relative humidity--O% to 95% @ 757 (25 °C), noncondensing
Gigabit solution up to 100 Nonoperating /Storage temperature -- -40 °F to 185 °F ( -40 °C to 85 °C)
m on Category 5 or better Nonoperating /Storage relative humidity--O% to 95% @ 77 °F (25 °C),
cable
noncondensing
Attitude--up to 10,000 ft. (3000 km)
Cabling Cable type--
1000BASE -T= Category 5 (5E or better recommended), 100 T differentia[ 4-
pair unshielded twisted pair (UTP) or shielded twisted pair (STP) balanced,
complying with IEEE 802.3ab 1000BASE -T+
Maximum distance--
loom
Notes Power consumption is nominally 1 watt.
For supported platforms and minimum software requirements to support this
The J8177C Gigabit copper mini -GBIC is not supported on dual - personality
ports.
The J81 77C is capable of 100 Mb operation. This is supported on only the HP
ProCurve Switch 8200z1, 5400zl, and 6200yl Series using software version
Important= Important =The earlier J8177B does not support 100 Mb operation.
When used in the ProCurve Switch gl 20 -Port 10/100/1000 Module (J4908A),
the J81 77C mini -GBIC can be installed in either the upper or lower mini -GBIC
port, but will block access to the other port.
HP X4101 U Universal 4 -post Rack Mounting Kit (J9583A)
Notes The rack mounting kit supports the 1 U, full width switches in the following switch series and the power
supply --V1810 Series, E2510 Series, E2520 Series, E2610 Series, E2810 Series, E2910 Series, E3500
Series, and the E620 Power Supply
This universal rack mounting kit is design to fit the following racks: HP 10K 10642, HP 10K 10842, Panduit
CN, Panduit CS, Wrightline Vantage S2, APC Netshelter 600mm, and APC Netshelter 800mm. It may well fit
many other brands and models too.
Services Refer to the HP website at--www.hp.com /networking /services for details on the service -level descriptions
and product numbers. For details about services and response times in your area, please contact your local
HP sales office.
DA-14447 U.S. QuickSpecs —Version 6 — 12/9/2013 Page 50
QuickSpecs HP 2530 Switch Series
Accessory Product Details
HP 2530 8 -port Switch Physical characteristics 6.75(w) x 5.25(d) x 1.75(h) in (17.15 x 13.34 x 4.45
Power Adapter Shelf cm) (1 U height)
09820A) Weight 0.6 lb (0.27 kg)
Notes The HP 2530 8 -Port Switch Power Adapter Shelf is an accessory for the HP
2530 8 -port switches. The shelf mounts on the back of the switch providing a
place to hold the external power adapter.
Services Refer to the HP website at www.hp.com /networking /services for details on
the service -level descriptions and product numbers. For details about services
and response times in your area, please contact your local HP sales office.
To learn more, visit hp.com /networking
Copyright 2013 Hewlett- Packard Development Company, L.P. The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or
omissions contained herein.
Microsoft is a U.S. registered trademark of Microsoft Corporation.
f, DA-14447 U.S. QuickSpecs —Version 6— 12/9/2013 Page 51
EXHIBIT "B"
SCHEDULE OF CHARGES
Sales Quote
he ["'Ic"'St
3
SOIIVICC_11"' h"I'M d
All our voice features come standard with every plan.
5
Ave Communications, Inc. Quote Date: 2014-05-20 Customer:
Attn: New Accounts Valid Until: 2014-07-18 City of Lake Elsinore
3214 N. University Ave #610 Prepared By: David De Luce
75
Provo, UT 84606
14,043.00
Voice - Number Port 15
PBX Replacement-Lake Elsinore Rev. 3
Es
z c
Cisco SPA 112 3 53.39 160.17
Panasonic TPA50 (Additional Cordless Handset) 5 82.00 410.00
Interconnected VoIP - Per-User One-Time Charge 78 15.00 1,170.00
Jive Mobility - End User License 30 20.00 600.00
Polycom VVX41 0 (Gigabit, PoE) 75 187.24 14,043.00
Voice - Number Port 15 5.00 75.00
Polycom IP 5000 (PoE) 3 379.45 1,138.35
Panasonic TGP500 (Cordless Phone + Base) 3 119.95 359.85
Polycom IP 6000 (PoE) 1 582.95 582.95
Sales Tax 1,335.55
Total 19,874.87
included. All support included.
Terms and Conditions:
12 month term.
Up-front charges
19,874,87
Monthly charges
1,808,31
What to Expect
From the time Jive receives initial payment and signed agreements, the following timeline will be in effect:
Equipment
You will be contacted within 48 business hours for information necessary to configure phones. If information is obtained during
that time, equipment will be shipped and arrive within 10 business days. If expedited shipping is requested, you will be charged
additional shipping charges and the shipping timeline will be accelerated.
Phone Numbers (new)
New phone numbers are typically available 4 -5 business days after they have been requested, but can take 10 -12 business days in
some instances. If expedited number acquisition is requested, you will be charged $50 per number. Expedited numbers are usually
available within 2 -3 business days.
Phone Numbers (existing /port)
Porting existing numbers takes 20 business days, unless there are issues that cause the order to be rejected by the current phone
provider. If a port request is rejected, the request will be resubmitted and the porting timeline will start over. If expedited number
porting is requested, you will be charged $50 per number. Expedited numbers are usually ported within 8 -10 business days.
Dial Plan and System Setup
You will be contacted within 5 business days to begin the process of setting up your dial plan, call routing, etc. If Jive receives the
necessary information within this time frame, all configuration will be done within 10 business days.
Support
Feel free to contact Jive Support staff at any point in the process by calling 877 - JIVE -003 (877- 548 - 3003).
Billing
Charges will begin to accrue as soon as the 25 non - billed, trial phone calls are completed, or as soon as phone number on your
account is ported, whichever occurs sooner.
Terms and Conditions
By signing below, Customer personally certifies that he or she is an Authorized Agent of the Company, and has read and agrees to
be bound by the entirety of Jive's Terms and Conditions, located at
http: / /www.jive.com /legal
including details regarding Jive's hardware, E911, and 45 -day guarantee policies. Customer agrees to pay for the items in the
quote identified as "up -front charges" upon signing this contract. Customer agrees that any prior verbal or written communication
regarding services and /or pricing from Jive Communications is superseded by Jive's Terms and Conditions and this quote.
Customer understands that the amount identified as "monthly charges" is the base amount that will be charged each month.
Additional monthly usage fees may apply, including but not limited to international calling charges and local, state, and federal
taxes. Future changes to nature or quantity of services on the account may cause changes in monthly charges.
Company Name:
Customer /Authorized Agent Name:
Signature:
Title:
Date:
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EXHIBIT "C"
CERTIFICATE OF EXEMPTION FROM WORKERS= COMPENSATION INSURANCE
I hereby certify that in the performance of the work for which this Agreement is
entered into, I shall not employ any person in any manner so as to become subject to
the Workers' Compensation Laws of the State of California.
Executed on this day of ,20/ at.( ,
California.
M7C11:31rNoll
LIST OF SUB - CONSULTANTS / SUBCONTRACTORS
TechStrata, LLC
5220 Pacific Concourse Drive, Suite 190
Los Angeles, CA 90045
Phone: 424 - 269 -3960
Fax #: 424 - 269 -3999
Contact: Mike Khalili
Email: mike atTechStrata,,com