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HomeMy WebLinkAboutItem No. 06 Amend. No. 3 Agreement Animal Control Field Services Animal Friends of the ValleysCity Council Agenda Report City of Lake Elsinore 130 South Main Street Lake Elsinore, CA 92530 www.lake-elsinore.org File Number: ID# 21-274 Agenda Date: 8/10/2021 Status: Approval FinalVersion: 1 File Type: Council Consent Calendar In Control: City Council / Successor Agency Agenda Number: 6) Amendment No. 3 - Agreement for Animal Control Field Services with Animal Friends of the Valleys Authorize the City Manager to execute Amendment No. 3 to the Animal Control Field Services Agreement with Animal Friends of the Valleys (AFV) to provide animal control services through June 30, 2022. Page 1 City of Lake Elsinore Printed on 8/5/2021 REPORT TO CITY COUNCIL To: Honorable Mayor and Members of the City Council From: Jason Simpson, City Manager Prepared by: Nicole Dailey, Deputy City Manager Date: August 10, 2021 Subject: Amendment No. 3 – Animal Control Field Services with Animal Friends of the Valleys Recommendation Authorize the City Manager to execute Amendment No. 3 to the Animal Control Field Services Agreement with Animal Friends of the Valleys (AFV) to provide animal control services through June 30, 2022. Background The City of Lake Elsinore has contracted with AFV to provide a full range of animal control services to safeguard the health and safety of its citizens and domestic animals for nearly 30 years. These services include field services, after-hours emergency response, humane treatment of animals, public education, and enforcement of animal control municipal codes. The City has historically contracted with AFV for animal control sheltering and field services, which are governed by separate agreements. The City’s animal sheltering services are covered by an agreement with the Southwest Communities Financing Authority (SCFA) administered by Riverside County on behalf of the City and our neighboring cities. Cost for animal control field services is based on the number of animal control officers committed to the City plus back-up when necessary, the cost for vehicle mileage, other infrastructure costs, after-hour calls, and vet expenses. In 2017, the City Council approved Amendment No. 1 to our existing Animal Control Field Services Agreement and implemented a new billing structure. Under this new structure, AFV keeps all revenues from animal license fees, late charges, and citation fees, which were previously remitted to the city, and the City paid a fixed monthly rate of $7,500. At that time, the City maintained the same level of service with one officer working eight hours a day. Amendment No. 1 extended our agreement for three years through June 30, 2020. Amendment No. 3 – Agreement for Animal Control Field Services August 10, 2021 Page 2 of 2 In 2018, the City Council approved the amendments of Chapter 6.04 and Chapter 6.06 of the existing municipal code regarding Animal Control Officers and Mandatory Spaying, Neutering , and Microchipping, respectively. In 2020, the City Council approved Amendment No. 2 which extended the term to June 30, 2021 and increased the City’s service level to one and a half officers at a projected cost of $14,500 per month. The actual monthly cost for services pursuant to Amendment No. 2 was reduced to $11,000 per month through a proposed cost-sharing method with AFV that included working with AFV to implement some cost recovery strategies including an improved citation collection program, 90-day amnesty program, first offense warning citation for animal barking, veterinarian outreach, canvassing, and utilizing distinct outreach strategies. Due to the COVID-19 pandemic and leadership changes in the organization, the City of Lake Elsinore and Animal Friends of the Valley are still launching the aforementioned strategies. Discussion This year, with the approval of Measure Z, the City seeks to extend our Animal Control Field Services Agreement with AFV for one year at the current level of service, i.e. one and one half (½) Animal Control Officers for $14,500 per month or $174,000 per year. This would extend our existing Animal Control contract through June 30, 2022, as outlined in the attached Exhibit A (Amendment No. 3) and Exhibit E (Scope of Services). During this time, staff will continue to work with AFV to implement cost recovery strategies and evaluate the need for expanding the City’s service levels next year to two full-time officers. Staff would expect to bring a new multi-year agreement to the City Council for consideration next year. Fiscal Impact Approval of Amendment No. 3 will cost the City $14,500 per month/$174,000 per year and is included in the Fiscal Year 2021/2022 Operating Budget. Exhibits A - Amendment No. 3 A-1Scope of Services B - Amendment No. 2 C - Amendment No. 1 D - Original Agreement AMENDMENT NO. 3 TO AGREEMENT FOR PROFESSIONAL SERVICES ANIMAL FRIENDS OF THE VALLEY ANIMAL CONTROL FIELD SERVICES This Amendment No. 3 to Animal Control Field Services Agreement (“Amendment No. 3”) is dated for identification purposes as of 7/1/2021, by and between the City of Lake Elsinore, a municipal corporation (“City), and Animal Friends of the Valleys, Inc., a California nonprofit corporation (“Contractor”). RECITALS A. The City and Contractor have entered into that certain Animal Field Services Agreement dated as of 9/23/2014, (the “Original Agreement”). Except as otherwise defined herein, all capitalized terms used herein shall have the meanings set forth for such terms in the Original Agreement. B. The Term of the Original Agreement commenced October 1, 2014 through June 30, 2017. The Original Agreement provided for compensation to Contractor in an amount of: Fiscal Year 2014-2015: $19,640.00 per month beginning October 1, 2014 Fiscal Year 2015-2016: $20,131.00 per month ($241,572 annually) Fiscal Year 2016-2017: $20,634.28 per month ($247,611 annually) C. Amendment No. 1 to Animal Control Field Services Agreement dated July 1, 2017 (“Amendment No. 1”) extended the term of the Original Agreement to June 30, 2020. Amendment No. 1 provided for compensation to Contractor in an amount of: July, August, Sept. 2017: $20,634.28 per month Oct. 1, 2017 to Sept. 30, 2020: $7,500 per month D. Amendment No. 2 to Animal Control Field Services Agreement dated July 1, 2020 (“Amendment No. 2”) extended the term of the Original Agreement to June 30, 2021 and increased the level of service. Amendment No. 2 provided for compensation to Contractor in an amount of: Oct. 1, 2017 to Sept. 30, 2020: $7,500 per month Oct. 1, 2020 to June 30, 2021: $11,000 per month E. The Original Agreement as amended by Amendment No. 1 and Amendment No. 2 shall be referred to collectively as the “Agreement.” The parties now desire to extend the term of the Agreement as set forth in this Amendment No 3. NOW, THEREFORE, in consideration of the mutual covenants and conditions set forth herein, City and Contractor agree as follows: 1. Section 1, Term, is hereby amended to read in its entirety as follows: The term of the Agreement shall commence on October 1, 2014 and shall remain in effect until June 30, 2022, unless sooner terminated pursuant to the provisions of the Agreement (the “Term”). 2. Section 2, Services, is hereby amended to read in its entirety as follows: Contractor shall perform the services and tasks described in the Scope of Services – August 2021 (Exhibit A-3) attached hereto and incorporated herein as though set forth in full.. 3. Subpart a of Section 4, Revenue and Payment, is hereby amended to read in its entirety as follows: a. Fixed Monthly Payment to Contractor. In consideration of the Contractor’s performance of the services as provide herein, the City agrees to pay Contractor a Fixed Monthly Payment as follows: Fiscal Year 2014-2015: $19,640.00 per month beginning October 1, 2014 Fiscal Year 2015-2016: $20,131.00 per month ($241,572 annually) Fiscal Year 2016-2017: $20,634.28 per month ($247,611 annually) July, August, Sept., 2017 $20,634.28 per month Oct. 1, 2017 to Sept. 30, 2020: $7,500 per month Oct. 1, 2020 to June 30, 2021: $11,000 per month July 1, 2021 to June 30, 2022 $14,500 per month Any remaining costs for service that are not covered by the revenues collected by the Contractor will be paid as a one-time payment by the City at the end of the Fiscal Year 2021-2022 an amount not to exceed $42,000. In addition, any revenues collected by the Contractor that exceed the total cost for service shall be returned to the City as credit toward future services or programs. 4. Exhibit A-2 to Amendment No. 2, "Scope of Services", is hereby replaced by Exhibit A-3, attached to this Amendment No. 3 and incorporated herein. 5. Exhibit B to the Animal Control Field Services Agreement dated as of September 23, 2014, "Animal Control Fee Schedule", is hereby replaced by Exhibit B-3, attached to this Amendment No. 3 and incorporated herein. 6. Notwithstanding the foregoing, for purposes of Amendment No. 3 and the term thereof, compensation to be paid to Contractor shall be in accordance with the Schedule of Charges set forth in Contractor’s Proposal (referenced collectively as Exhibit A-3 Amendment No. 3). In no event shall Contractor’s compensation related to Exhibit A-1 to Amendment No. 3 exceed One Hundred Seventy-Four Thousand dollars ($174,000.) without additional written authorization from the City Council. 7. Except for the changes specifically set forth herein, all other terms and conditions of the Original Agreement shall remain in full force and effect. IN WITNESS WHEREOF, the parties have caused this Amendment No. 3 to be executed on the respective dates set forth below. “CITY” CITY OF LAKE ELSINORE, a municipal corporation “CONSULTANT” Animal Friends of the Valleys, Inc., a California nonprofit corporation City Manager Date: Name: _____________________ Title: ______________________ Date: ATTEST: City Clerk APPROVED AS TO FORM: City Attorney Administrative Services Director Attachments: Exhibit A-3 – Scope of Services – August 2021l EXHIBIT A-3 SCOPE OF SERVICES [ATTACHED] EXHIBIT A-3 SCOPE OF SERVICES —August 2021 1. Services To Be Provided. Contractor shall operate a complete animal control program for the City consisting of field services and licensing. Contractor will provide 1'/2 Animal Control Officers and a fully equipped vehicle for the City of Lake Elsinore's animals. The Animal Control Officer will be serving the City of Lake Elsinore 12 hours per day, 5 day per week, as well as emergency calls after hours, on weekends and holidays. In the conduct of this program, Contractor shall perform the following specific functions: (a) Enforcement. Enforce all applicable provisions of the Lake Elsinore Municipal Code (Animal Control) as it exists on the date of this Agreement pertaining to animals, including the issuing of warning notices or citations as necessary for violations of such Ordinances. In the event the Municipal Code is amended and the amendments would substantially alter the duties and responsibilities of Contractor under this Agreement, the parties hereto agree to meet and in good faith renegotiate those terms and conditions of this Agreement affected by such amendments. (b) Impound. Impound all animals caught at large and collect all impound fees assessed on behalf of the City; accept stray animals brought in by private citizens; provided, however, that identified, vaccinated, spayed or neutered animals shall be released as required by the Lake Elsinore Municipal Code. (c) Quarantine. Quarantine as prescribed by law all animals suspected to be rabid. (d) Complaint Investigation & Resolution. Investigate and pursue action on complaints and/or reports of potential violations of Municipal Code relating to animals, including unnecessary noise, in accordance with such procedures adopted by the City; respond to requests from the fire and law enforcement provider for assistance with animal related situations. (e) Dead Animals. Remove dead animals from the public right-of-way within City limits and from other areas upon request. (f) Potentially Dangerous/Vicious Animals. In accordance with the Lake Elsinore Municipal Code, identify potentially dangerous and/or vicious animals and initiate the administrative or legal process for their control. (g) Trapping & Removal. As limited by subsection (b) above, respond to requests for assistance in the trapping and removal of domestic or wild animals, including coyotes and skunks, from public or private property. Contractor will offer advice in setting a trap in any enclosed space and will remove an animal caught in a trap, but shall not be required to move belongings, climb trees, crawl under houses, or so forth, or to maintain on-premises surveillance unless in the Officer's or his or her supervisor's opinion there is a direct, clear and present danger to human life or injury. Contractor will provide traps but will not be required to provide vector control. Contractor shall charge a fee for traps. (h) Dog Licensing: Contractor shall implement a comprehensive licensing program including conducting dog license inspections. Area-wide canvassing (Exhibit C) will be conducted as part of the field service activity. Contractor shall administer the current licensing provision of the City of Lake Elsinore Municipal Code. 1) Dog licenses shall be issued by mail, at the Animal Shelter, at Contractor's administrative office, through online portal and by Animal Control Officers in the field. Contractor shall send renewal notices by mail to owners of currently licensed dogs, and shall send an application for licensing when requested by owners. 2) Contractor shall, at Contractor's expense, provide the forms and tags for such licenses, and shall affix a professionally prepared sign at the Animal Shelter, stating applicable fees for licensing for the City. 3) Contractor shall collect all license fees and penalties on behalf of the City, issue receipts for all such fees collected and keep copies thereof. In order to retain and enhance the services provided by Contractor, Contractor shall retain all dog license fees. 4) Contractor shall pursue collection, if appropriate, to recover any fraudulent, delinquent or worthless payment received as payment for dog licenses issued, including reasonable late fee penalties as provided in the Fee Schedule. 5) Contractor shall cancel any dog license issued for which invalid payment was received, and give notice of such cancellation to the licensee. 6) Contractor shall maintain such records in such form as required by the City's Director of Administrative Services so as to provide for proper cash management and for review and audit of the monies collected. Contractor shall furnish the City a monthly report detailing the licensing activities. (i) Animal Bites. Investigate reported animal bites. Contractor may initially receive animal bite reports by telephone, but also shall respond in person to all reported bites by dogs or other suspected rabid or wild animals. Contractor shall take appropriate steps consistent with the circumstances of each separate incident to locate and quarantine the suspected animal(s) and/or assist the complained and/or injured party or parties to trap the suspected animal(s). 0) Disposition of Unclaimed Animals. After notice and hearing as required, provide euthanasia service in a humane manner in accordance with procedures approved by the City Manager for unlicensed animals held in accordance with Food and Agriculture code 31108, 31752, 31754 if these animals are not reclaimed by their owner and are deemed unsuitable by Contractor for adoption. (k) Clinics. Make all necessary arrangements and conduct at least two (2) one-day clinics for rabies vaccination and licensing of dogs each year which are open to City residents and which may be located in the City. (1) Field Services. Assign one and one half (1'/2) field service officer appointed as Animal Control Officer as provided in Paragraph 1. Routine field services will be provided as necessary within the hour limitation of this Agreement. The numbers of hours per week include, but are not necessarily limited to routine mobile patrols, investigative and rescue time, court appearances and impoundment of dangerous, wild, injured or loose animals. CONTRACTOR shall assign a sufficient number of field service employees to duty at all times to meet the requirements of this Scope of Services. Contractor shall provide service of twelve (12) hours per day during such hours as approved by the City Manager. Telephone service for members of the public shall be not less than eight (8) hours per day on a schedule approved by the City Manager. Unless otherwise determined by the City Manager, the following hours are deemed approved by the City Manager: Field Service 8:00 a.m. to 4:45 p.m.Mon-Fri Telephone Answering Dispatch 8:00 a.m. to 4:00 p.m. Mon-Fri Emergency response shall be available 24 hours per day; seven days per week as described in subparagraph (m). Contractor shall advise fire and law enforcement authorities serving the City of Lake Elsinore of the telephone numbers to access its services and shall cooperate with such authorities in developing the procedures necessary to provide after hours services. Priority of Field Service, See Exhibit D. (m) After-Hours. Provide a field service person either on duty or on call after regular hours as necessary to respond to emergency calls. The City and Contractor agree that any incident reported to Contractor or City staff, through the fire or law enforcement provider involving a dangerous, wild or stray injured animal, constitutes an emergency and requires immediate action by Contractor. When the City Manager or his or her designee has reason to believe that an animal control emergency exists, the Manager or his or her designee shall notify Contractor and request a prompt response. If Contractor fails to respond to such request within a reasonable time or fails to respond at all, the City shall request in writing that Contractor send to the City a written explanation giving the reason(s) for the delay in responding or the failure to respond. Contractor's written explanation shall be submitted to the City Manager within two (2) working days from the date of the request for emergency service. The Agreement and the provisions herein shall not be construed to limit the interpretation of what constitutes an emergency and/or the need for a priority response. The following examples are illustrative of the need for an immediate response from Contractor. (1) Requests to remove a wild, dangerous or injured animal or animals from an inhabited place or vehicle; (2) Reported animal bites involving loose animals; and, (3) Livestock, fowl or game birds being attacked or killed by dogs or other animals. (n) Public Relations. Provide service to the public on matters covered in this Agreement consistent with established policies and procedures that promote courteous and efficient service and good public relations. Other policies and procedures notwithstanding, Contractor in processing any type of complaint or request for service will indicate to the caller when a response can be expected from Contractor and how Contractor will respond. In the event an in-person response is appropriate to the specific situation, Contractor shall make such response by the end of the following business day. This provision shall be subordinate to shorter time limits specified elsewhere in this Agreement. (0) Complaints Regarding Service. Cooperate with the City to resolve any and all complaints filed with Contractor and/or the City pertaining to services provided under this Agreement. The City shall submit to Contractor in writing all complaints filed with the City concerning services provided by Contractor under this Agreement. Contractor shall report monthly in writing to the City the number of complaints received by Contractor directly or indirectly through the City pertaining to quality of service(s) provided under this Agreement. (P) Legal. Coordinate with City and City Attorney any inspection warrants impounds or potential dangerous/vicious animal hearings or court actions. (q) Records. Maintain and keep timely, complete and accurate records of the receipt and disposition of all animals delivered into its custody. Contractor will file a report with the law enforcement provider within twenty-four (24) hours if an impounded animal is missing or suspected to have been stolen. Contractor shall indicate on the police report the circumstances of the animal's disappearance and make available to the City Manager the designated report or file number. (r) Communications Equipment. Contractor agrees to provide radio equipment and frequency as necessary for effective performance of its obligations hereunder and in order to provide law enforcement backup for its field personnel. (s) Other Equipment. Contractor shall provide all vehicles and equipment necessary for the performance of this Agreement and shall be responsible for maintenance of such vehicles and equipment, including the installation and removal of the paging or radio equipment described in Paragraph (q) of this Section. Contractor shall be responsible for all costs relating to theft, vandalism, or destruction of said equipment by fire, accident or intentional acts. (t) Personnel & Supplies. Contractor shall provide all personnel, supplies, and equipment necessary for the efficient and effective operation of the animal control services and programs provided for herein, including, but not limited to Animal Control Officers, clerical staff, license tags and forms, citation forms, notices and all necessary envelopes and postage. Animal Control Officers will complete the required animal control training program, or its equivalent, and such other training as may be required by law, before being issued a badge and given the authority to perform Animal Control duties. Contractor shall provide citations and door tags. (u) Attendance at Meetings. Provide input and coordination on amendment of City animal control fees and ordinances and shall attend City Council and other City meetings as required or requested to do so. (v) Sheltering of livestock, fowl, poultry. Contractor shall shelter all livestock, fowl and poultry in such facility as determined by Contractor. 2. Coordination. Contractor's Executive Director and the City Manager shall meet as agreed to discuss Agreement performance. 3. Reporting. (a) Contractor shall furnish the City monthly reports detailing field, licensing and identification activities, including a summary of the utilization of field service employees' hours required in Section 1 above and the records required by Section 1(P). (b) Contractor shall maintain and keep records of all expenditures and obligations incurred pursuant to this Agreement and all income and fees received according to generally recognized accounting principles. Such records shall be maintained by Contractor for a minimum of four (4) years following the termination of this Agreement unless a lesser period is approved in writing by the City Manager. The records and/or animal control operations of Contractor shall be open to inspection and audit by the City or its authorized representative as is deemed necessary by the City upon reasonable notice to Contractor. Contractor shall provide the City a copy of Contractor's full Annual financial statement immediately upon completion thereof, but in no case later than six (6) months after the close of each fiscal year. 4. Continuing Programs: Contractor shall also implement the following programs on a continuing basis: (a) Public School presentations (b) Spay/neuter subsidy programs for low income persons (when funds are available) (c) Ordinance review and changes aimed at ending pet overpopulation (d) Animal Rescue Plan for domestic animals during disaster (e) Animal Control Officer services 5. Policy & Procedure Consultation: In addition, Contractor will consult with the City and on any policy/procedure that affects Lake Elsinore animals, which shall be approved by the City Manager prior to implementation. EXHIBIT B-3 FEE SCHEDULE Contractor shall utilize the following fees and charges consistent with Section 6.04.020 of the Lake Elsinore Municipal Code: City of Lake Elsinore Animal Control Fee Schedule LAKE ELSINORE MG LIGEMSE FEES A Lered 1 year M.UD red 2 pear SM.DD Ate red 3 yaw SM.DD Urotered Emmpt 1 year $15-M Droltered Emmpt 2 yr-ar .OD U, = red EXMMPL 3 year $25.06 Flebby 9reeder Lrerna i rar 32MOD UraNkned 7 yaw NA Urged 2)mw MA Urged 3 1ear M'A Sarmoc C*zm i'Jihe red 1 y mr NA.00 Series Citiaw 2 gear SULDD Sericr Chhmd Ak-ed 3}rear $12.0 Scrim Chimcl Ur-akered Eioerrmt W.Cb i yea{L=MLY I Semcr CA mm Umahered Exerript 510.DD 2 pea;L£GNLY I 5ermoe:rliz"Urrahered Eroerrmt SURD 3 year ALE ONLY I Late%nalhy .OD Late Pm Ar SvmodAkered j10DD Trar!er WIG Du*ale $1O.OD Pat dmmjermEs rej;�-anrruW 3IDD.OD 4Eiaus regtslrahaarari n%al JIMOD City of Lake Elsinore Animal Control Fee Schedule IMPOUND FEES LA11EE1SWDRE oog.:,llnred-Asl bme '$4.1)6 Dag 1UoenxF2nd time $W.D6 Dag IUmred•3rd Lkm 310D OD Dog Unrhemd-isl brie W.DD Dag Lkr&ered,3rd time ¢60.OU Dog LkH&ared W lime $1D606 Cet Ahm,m+1et ime W.DD Cat Affi mjF2nd b a $W.DD Cat Ihtlnr&*3M tkm SIDD.U6 Cat L:wkwadird tree W.DD Crt Li hffad-siu'irnne 5M.011 Cat LUhFVWdkbeWRRKF d time S100.06 SeriuCrkwn Ydmere6-1!d one $M.w SerruClfiarn waAhrrrt2nd Lmw %O.DD SerruClhrm wrAhrecFM 6mr $W.Da om t Dargeew3.1 et a•IMF $W.01) ULMM r Dangemm-2nd+IMP 31OP00 Vrjrxez i Dangemus—Srd+IMP �:'_0OD Mmsy Animal-1st brie M6DD NvLsg Animal-2nd*ne $1130.06 hfoesg Aninal-3rd tier S72D.00 CITY HNC LAM ELSWORE Fernafe dapYd in h=HAL-1mt $W.OD Female d4zak in hero RAL-2td $W.OU Female d4ca t in hero RAL-3ra ;70.0 STATE FINES M M MON LAKE ELSINORE DGOCat jr6me-ed-RAL•Isi ¢a5.OD Doq}Cat irolle-ed-R4L-Lid $50.0 Deo'Cat inane-ed-RAL-3rd TiOD.OD FOAMING LAKE ELSINME Doge or Uft $15.13a Homes,Panes,C-Wim $15.01F Swrr.Goaft,S"" $15AD Furl,rudienbs.rephlrr,offqiif,m ;7-00 OTHM Fz" LAKE ELBINDRE 4uar=ma-Shehm #321).01) 4umaine-blame $90 co Hours l2rrd Officer $90.0 EXHIBIT C CANVASSING PROTOCOL 1. While performing field services officers are to check for current rabies vaccinations for all dogs over the age of 4 months. 2. If the person has been in the City for less than 30 days or if their pet is under 4 months of age, issue a Notice of Violation. This will give the person time to vaccinate and license their pet. 3. If a pet owner is home and has animals that are unvaccinated, not microchipped, unaltered and unlicensed issue an administrative citation. This will allow 15 days for compliance. 4. If a pet owner is not home but has animals that are unvaccinated, not microchipped, unaltered and unlicensed issue and post an administrative citation if you know their first and last name. This will allow 15 days for compliance. If you do not know their name, issue and post a Notice of Violation. 5. If a person has received at least 3 Notice of Violations and or administrative citations and has not complied, issue a court citation. 6. Officers and staff need to inform the public of any low cost spay/neuter programs that are currently being offered and refer to low cost clinics. EXHIBIT D PRIORITY OF FIELD SERVICES 1. Animal bites involving loose animals 2. Dangerous / suspicious animal endangering the health or safety of persons 3. Injured, sick stray animals 4. Rattlesnake calls 5. Sheriff, public agencies requesting assistance 6. Humane investigation involving immediate threat to the animals life 7. Livestock at large 8. Strays running at large 9. Confined stray animals 10.Owner relinquished animals 11.Vaccination / license inspections 12.Barking dogs DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 DocuSign Envelope ID: E0348839-43B4-435C-9F78-46A729075747 AMENDMENT NO. 1 TO ANIMAL CONTROL FIELD SERVICES AGREEMENT BETWEEN THE GITY OF LAKE ELSINORE AND ANIMAL FRIENDS OF THE VALLEYS, INC. THIS AMENDMENT NO. { TO ANIMAL CONTROL FIELD SERVICES AGREEMENT Amendment No. 1") is dated as of July 1, 2017, by and between the City of Lake Elsinore, a municipal corporation ("City") and Animal Friends of the Valleys, lnc., a California nonprofit corporation ("Contractor"). RECITALS A. The City and Contractor have entered into that certain Animal Field Services Agreement dated as of September 23,2014 (the "Original Agreement"). Except as otherwise defined herein, all capitalized terms used herein shall have the meanings set forth for such terms in the Original Agreement. B. The City has determined that, for the purposes of safeguarding the health and safety of the residents and animals within the City of Lake Elsinore, City requires eight (8) hours of active animal control officers patrol hours per day, or 40 hours per work week, for animal control field services. C. Contractor has submitted to City an "Animal Control Services" proposal dated September 12, 2017 that provides for the scope and priority of services beginning October 1, 2017. D. The parties now desire to amend the Original Agreement. NOW, THEREFORE, in consideration of the mutual covenants and conditions set forth herein, City and Contractor agree as follows: 1 . Section '1, Term, is hereby amended to read in its entirely as follows: The term of the Agreement shall commence on October 1,2014, and shall remain in effect until June 30, 2020, unless sooner terminated pursuant to the provlsions of the Agreement (the "Term"). 2. sentence. follows: Section 2, Services, is hereby amended to add the following after the first Notwithstanding the foregoing, beginning October 1, 2017 , Contractor shall perform the services and tasks described in the "Animal Control Services" proposal dated September 12,2017 which shall thereafter be the "Scope the Services" for purpose of the Agreement, and which is attached as Exhibit A-1 to Amendment No. 1 and incorporated herein as though set forth in full. Section 4, Revenue and Payment, is hereby amended to read in its entiretyas3. Exhibit A - Amendment No 1 for Field Services a. Fixed Monthly Payment to Contractor. ln consideration of the Contractor's performance of the services as provide herein, the City agrees to pay Contractor a Fixed Monthly Payment as follows: Fiscal Year 2014-2015: $19,640.00 per month beginning October 1, 2014 Fiscal Year 2015-2016: $20,131.00 per month ($241,572 annually) Fiscal Year 2016-2017: $20,634.28 per month ($247,611 annually) July, August, Sept., 2017 $20,634.28 per month October 1,2017 until the end of the Term: $7,500 per month b. Additional Work by Contractor. Contractor shall compensated for any services rendered in connection performance of the Agreement which are in addition to those set forth herein, unless such additional service qualifies for reimbursement under one of the following: i) Additional work authorized in advance and in writing by the City Manager. Contractor shall be compensated for such additional services in the amounts and in the manner as agreed to by City Manager and Contractor. The City Manager may approve additional work up to Ten Thousand Dollars ($10,000.00) annually. Any additional services in excess of this amount shall be approved by the City Council. ii) Additional work at the specific request of the City Manager, his or her designee, and/or a law enforcement or fire protection official during an emergency situation. Contractor shall be compensated for such additional services at rates consistent with the provision for services herein and Contractor's actual costs. iii) Additional work necessitated by unforeseen non-emergency circumstances that, in the best professional judgment of Contractor, require an Animal Control Officer to work more than the scheduled 8 hours per day in order to address matters of public need or for the sake of efficient administration of the services as provided herein. c. Billing. Contractor will submit invoices monthly for services performed, which should include a summary of the services provided each month. lnvoices shall be submitted between the tenth and twentieth business day of each month for services provided in the previous month. Payment shall be made within thirty (30) days of receipt of each invoice as to all non-disputed fees. lf the City disputes any of contractor's fees it shall give written notice to Contractor within 30 days of receipt of an invoice of any disputed fees set forth on the invoice. d. Licensing Fees, Bail for Citations, and Penalties. Contractor shall be responsible for collecting all animal licensing fees (as set forth in Animal Control Fee Schedule, Exhibit B, and as may be amended by the not be with its 2 City), bail collected from the issuance of citations by Animal Control Officers (as set forth in the Lake Elsinore Municipal Code and as may be amended by the City), and penalties as related thereto, which are to be retained by AFV. Each fiscal year, AFV must provide a register, ledger and/or listing of the total annual revenues collected and the total overall costs for services. lf in any given fiscal year, the annual aggregate of these revenues exceeds the total annual cost for services, these excess revenues can be used (at the City's discretion) for (i.) special programs and/or marketing efforts in the City related to addressing control issues and/or (ii.) increasing the City's service hours. 4. Exhibit A to the Original Agreement, "Scope of Services", is hereby replaced by Exhibit A-1, attached to this Amendment No. I and incorporated herein. 5. Exhibit B to the Original Agreement, "Animal Control Fee Schedule", is hereby replaced by Exhibit B-1, attached to this Amendment No. 1 and incorporated herein. 6. Exhibit D to the Original Agreement, "Vaccination Clinic Protocol", is hereby deleted. 7. Exhibit E to the Original Agreement, "Priority of Feld Services", is hereby replaced by Exhibit A-1 , page 12. 8. Except for the changes specifically set forth herein, all other terms and conditions of the Original Agreement shall remain in full force and effect. lN WITNESS WHEREOF, the parties have caused this Amendment No. 1 to be executed on the respective dates set forth below. CITY' CITY OF LAKE ELSINORE, a municipal corporation Date: nlc lt-,, CONTRACTOR' Animal Friends of the Valleys, lnc., a California nonprofit corporation rurd/ By. Its. tf az- f<e'vf Executive Director o^r" ta lz+ f t'T APPROVED AS TO FORM: Attachments: Exhibit A-1 - Consultant's Proposal Exhibit B-1 - Animal Control Fee Schedule ATTEST: City Attorney 4 lN WTTNESS WHEREOF, $e parties have caused this Amendmont No. 1 to be e)€cuted on the respectivB dates sst forth balow. M crr CITY OF LAKE ELSINORE, a municipal corpofation ort", lt/a/tt APPROVED AS TO FORM: CONTRACTOR" Animal Friends of the Valleys, lnc., a Galifomia nonprcfit corporation By: Its:Execulive Director felLfR_eNf o"r". iol.t+ir+ Athchments: Exhibit A- 1 - Consultanl s Proposal Exhibit R1 - Animal Control Fee Schedule 4 CityAttomey EXHIBIT A-1 SCOPE OF SERVICES To be attached] krlimnt frien"ds of t fip Taffey s Animal Control Services o*oIT+o. i?attr" City of Lake Elsinore Anim a I f rt en rt of $ e Ya fej t, 9n c, TABLE OF CONTENTS Understanding .................... Methodology and Scope of Work i. Company and Organization ...................... 1. Organization & Staffing i. Qualiflcations of Staff........... Additional Information References Priority of Field Services (Exhibit A) AFV MonthlyAnimal Control Log (Exhibit B) ............................... 2- 2- 6- 7- B- 9- 10- 72- 13- 0- 1- 1. Understanding Animal Friends of the Valleys (AFV) has provided a full range of animal control services to Lake Elsinore (City) for approximately 29 years. AFV's purpose is the safeguarding of the health and safety of the population of the City of Lake Elsinore and the health and safety of its domestic animals, and for the purpose of promoting the humane treatment of animals and the stimulation of public support for enforcement of ihe city ordinances relating to animal control. 2, Methodology and Scope of Work a) Field service assistance. Respond to all calls for field service assistance in accordance with the priority of call policy as described in Exhibit A, attached hereto. Assist law enforcement, fire department, and Fish & Game as requested and in extreme situations that arise such as the removal of vicious dogs in drug raids, cock fighting, organized dog fighting, evacuation of animals during disasters, etc. Investigate and pursue action on complaints of public nuisances, Ieash law violations, and barking dog complaints. Hold hearings in compliance with municipal codes regarding public nuisances and potentially dangerous/vicious animals. b) lmpoundment. lmpound all animals picked up at large and collect such impound fees as may be established from time to time by resolution of the City Council. c) Proper Care and Treatment. Provide care and treatmeni to any stray or abandoned animal in accordance with the provision of Penal Code of the State of California 597.1 ,597e, and 597f. d) Animal Bites. lnvestigate reported animal bites. AFV may initially receive animal bite reports by telephone, but shall respond in person to all reported bites by dogs, cats or by suspected rabid or wild animals. As part of the investigation, AFV shall take appropriate steps consistent with the circumstances of each separate incident to locate and quarantine the suspected animal(s) and/or assist the complained and/or injured party(ies) to trap the suspected animal(s). AFV shall contact and interview the bite victim (or the victim's parent or guardian in the case of a minor) as part of the bite investigation procedure. Bite reports shall indicate who reported the bite incident. e) Quarantine. Quarantine, as prescribed by State Law and Ordinances, all animals suspected to be rabid and/or that have bitten a person or other animal. Animals may be quarantined at home with a mandatory three time visit by an animal control officer or at the shelter in accordance with policy, at the officer discretion. All animals shall receive proper veterinary care and proper nutrition. AFV is responsible for the preparing and transporting of all animals that will be FRA tested at the county lab. AFV is responsible for reporting the results of the rabies test to all interested parties. AFV shall comply with and complete the annual report of local rabies control activities to the county and the state as required for the City. f) Strav Animal Complaints. Investigate and pursue action on complaints and/or reports of potential violations of Municipal Code relating to animals, including unnecessary noise, in accordance with such procedures adopted by the City; respond to requests from the Fire Department and contract law enforcement provider for assistance with animal related situations. g) Barkinq Doq Gomplaints. Respond to and process barking dog complaints (public nuisances) in accordance with city ordinance. Hold public nuisance hearings for barking dog complaints that have failed to be abated. h) Dead Animals. Remove dead animals from the public righlof-way within City limits and from other areas upon request. ln the event that such animal is on a state highway, AFV shall immediately call CALTRANS for the removal of such animal. i) Trappinq. Assist city residents in the removal of domestic or wild animals from privately owned traps within twenty four (24) hours of being notlfied. Trapping may not be performed on Friday or Saturday. Assist city residents in the setting of, trapping and removal of domestic and wild animals from public and private property within five (5) days. j) Traps. AFV will advise, assist and may set traps and provide a trapping program for an animal at large or a wild animal on public or private property. AFV may provide traps for a rental fee to City residents or City may purchase traps to be used only for city residents. AII traps will be available to city residents on a first come, first served basis. AFV shall not be required to stay on the property and moniior the trap unless the Executive Director or the responding Animal Control feels there is a danger to human or the animal's life. k) Return of lmpounded Animals. AFV encourages the return of any losUstray animal to the rightful owner in the field, subject to the appropriate payment of impound fees. AFV Officers and staff will make every effort to reunite each stray animal to their owner. J- l) Licenses for Doqs, Kennels, and Cafteries. AFV shall continue to implement a comprehensive licensing program including conducting dog license inspections. AFV shall issue dog licenses with appropriate proof of rabies vaccinations. AFV will be responsible for sending out license renewal letters for individual dogs. AFV will be responsible for keeping the license database current for City residents regarding their dog licenses. AFV will be responsible for sending out cattery and kennel license renewals and performing all inspections of the premises. AFV shall verify dog license status when responding to requests for service or when responding to complaints. The Animal Control Officer, as part of said officer's regular animal control duties will conduct license inspection activities during animal control investigations so as to ascertain the number of unlicensed dogs, to license such dogs and gain compliance with license requirements. AFV will provide a verification system whereby owners can verify the status of their animal's license by telephone. m) lssuance of Warninq and Citations. AFV will enforce all appropriate provisions of the ordinance including the issuance of notices of violations or citations as necessary for violations of the provisions of said ordinance or state law. Such revenue generated would be credited against the cost of the field service contract and reflected on each invoice for services on a monthly basis. n) Service to the Public. AFV will provide service to the public on all animal matters consistent with established policies and procedures that promote courteous and efficient service and good public relations. AFV personnel are trained to be pro-active when in the field. The Officers are trained to resolve animal related problems on the first attempt. AFV officers receive a minimum of forty (40) hours training annually. A request for service slip will be filled out on each complaint received. It will indicate: 1 . Date and time the call was received; 2. Calle/s name, address and phone number; 3. Address in which the complaint is against; 4. Description of the complaint; and 5. Time and officer's name the call was dispatched to. The officers complete a daily log. Each call is logged on the daily with the time that they arrlved, left the call, and the outcome of the call. The logs are turned in at the end of each shift to the animal control supervisor. The information is available to the City and the public at all times. 4- Service calls are received by the AFV dispatcher. The dispatcher contacts the officer via radio. The officer prioritizes calls as they are received. Calls will be handled on a priority basis in accordance with Exhibit A. The animal control officers will transport animals in animal control vans or trucks that provide both air conditioning, ventilation and heating to the animal compartments to keep the animals comfortable. The animal control vehicles are equipped with amber lights, spotlights and a beacon for safety. AFV will provide all equipment necessary for the officers in the field including, but not limited to: a. Humane traps (dog, cat, raccoon) b. Snake tongs c. Ketch-alls-6', 5' and 3' d. Tranquilizer pistol e. Tranquilizer rifle f. Pole syringe g. Nets h. Shovelsi. Plasticbagsj. Food and water supplies for animals onboard k. Blankets andtowelsl. Nextel radios for communication m. Tranquilizer (Anased) n. Sodium Pentobarbital o. Leashes p. Appropriate forms and papentrork q. Carriers AFV has both a tranquilizer pistol and tranquilizer rifle that is utilized as needed. After hour calls are received by a local answering service. The calls are then dispatched to the on-call officer. ln the event that the phone system at the shelter should be inoperable for a period, the calls received from the public will be transferred to and answered by the local answering service and dispatched to the officers. o.) Respondinq to Non-Vector Related Animal Calls. AFVwill not provide vector control for rats, mice, etc. AFV will provide information to the public for vector control, bee keeping, etc. AFV will trap and remove skunks, opossums, raccoons, etc. 5- p.) Potentiallv Danserous Doq Hearinqs. AFV will notify the dog owne(s) and the public of upcoming potentially dangerous dog hearings. AFV will conduct the hearings and make a determination based on the facts presented at the hearing. AFV will send the Order After Hearing to all participants that attending the hearing. AFV will set the guidelines for the keeping of said animal (if the dog is deemed potentially dangerous). AFV will continue to monitor the situation to ensure the guidelines are being adhered to. lf the guidelines are not adhered to AFV will impound the animal for public safety and petition the courts for a menacing dog hearing to determine ihe fate of the animal. q.) Public Nuisance Hearings. AFV will notifl7 the pet owner and the public of upcoming public nuisance hearings. AFV will conduct the hearings and will make a determination based on the facts presented at the hearing. AFV will send an Order After Hearing within '10 days to the pet owner and all parties that attended the hearing. r.) Animal Crueltv / Neqlect Complaints. AFV will respond immediaiely to all reports of animal cruelty or neglect. AFV will proceed under Penal Code 597 to prosecute all persons found to be abusing/neg lecting animals. AFV will file all charges and appear in court as necessary to assist the District Attorney in the prosecution. 3. Gompany and Organization Animal Friends of the Valleys is a non-profit 501(c) 3 organization. AFV was formed in 1987 for the purpose of promoting humane care of animals. AFV has been providing animal control and shelter services to the City of Lake Elsinore since October 1, 1988. AFV has sheltered the animals for Riverside County Animal Control Services (RCAC) from Corona to the San Diego border since October 1, 1988. Over the last 29 years, AFV has been awarded the animal control and sheltering contract for the Cities of Canyon Lake, Murrieta, and Temecula. ln August 2009 AFV contracted with the City of Wildomar to provide animal control and sheltering for the city's animals. AFV has provided animal control and sheltering for the Pala Rincon tribal halls. AFV is currently providing animal control and sheltering on an as-needed basis with the Pauma lndian tribal hall. AFV has provided animal control services for Pechanga Reservation and has trained all of the Pechanga Rangers on animal handling and animal control procedures. On July 1, 2010, AFV contracted to provide animal control services to the City of Menifee. AFV has a five-member board of directors. The executive director, Neil Trent, is new to Animal Friends of the Valleys as of June '19, 2017, bul has extensive animal care knowledge and experience. 6- AFV currently employs sixty seven (67) full and part time dedicated employees. The animal control officers all attend the humane training academy and have all satisfied the requirements prescribed by the Commission on Peace Officer Standards and Training under Penal Code 832. All animal control officers and key staff at the shelter are certified in humane euthanasia. AFV has a proven track record with over twenty five (29) years successful experience in the operation of an animal shelter. Last year AFV cared for over 8,400 dogs & cats in the shelter along with over 2,000 other domestic and wildlife while serving an area population of 450,000 people. AFV provides animal control services to the cities of Canyon Lake, Lake Elsinore, Menifee, Murrieta, Temecula, and Wildomar. Those services include, but are not limited to, enforcement of ordinances, impounding, quarantining, and isolating animals that have bitten, humane home and shelter euthanasia, licensing animals and providing dalabases of information about these animals. AFV currently operates two locations. The AFV Low Cost Spay/Neuter CIinic is located at 29001 Bastron Ave. in Lake Elsinore, California. This clinic could also be used as a temporary shelter in the event of a disaster. The animal shelter is located at 33751 Mission Trail, Wildomar, California. The contracted cities and county receive a direct financial benefit ofthe nonprofit function of AFV through our humane education, our low cost vaccination & spay/neuter clinic, low income food giveaway and spay/neuter programs that are offered without additional costs to the cities and county. These programs are funded with donations made by AFV's generous charitable donors and fundraising efforts. AFV maintains a database of information regarding animals and their owners. All information required to license an animal is entered into a fully computerized system that tracks the owner, animal, license and rabies information where it can be easily accessed. Animal control officers and supervisors keep a log of time that is spent on each city's services. The animal control department enters all calls that are received along with the outcome of the calls on the computerized system. All monies are collecied and deposited into a local bank with backup paperwork filed. Monthly financial statements are prepared in conformity with generally accepted accounting principles in the United States of America. 4. Organization and Staffing Upper management is limited and consists of an executive director, chief animal control officer, director of animal care, director of administration, director of client 7 - services and a director of development. The management team has over 90 combined years of animal experience. ln 2015-2016, the shelter was supported by 1,532 enthusiastic volunteers, who contributed over 23,091 hours of their time for the animals. The officers rotate between all of the cities that AFV serves. AFV employs ten (10) animal control officer and four (4) dispatchers. QUALIFICATIONS OF STAFF: Applicable Supervisory Staff: Neil Trent Executive Director - (AFV 3 months) Mr. Trent has over 30 years experience in promoting animal welfare. He began his career in London with the British Royal Society for the Prevention of Cruelty to Animals (RSPCA) in the Law Enforcement Division and subsequently as a training officer for the RSPCA in Australia. He served as the Regional Director of the World Society for the Protection of Animals (WSPA) and the Executive Director of Humane Society lnternational, the international arm of the Humane Society of the United States, traveling to numerous countries in the developing world to implemeni and promote animal welfare programs. He has run shelters in California and Colorado, arriving at the Animal Welfare League of Arlington (AWLA) in the fall ot 2010. While at AWLA he pioneered numerous new programs, including an expansion of transfers with rescue partners, a new trap-neuter-release program (TNR), dog play- groups, an in-house veterinary suite, a new behaviori intervention team, new dog and cat enrichment, a "pit-crew" to focus on bully-breed adoptions, an expanded volunteer program, new foster program and a neo-natal kitten foster training initiative. He has led two mini capital campaigns and has built new cat housing accommodation and renovated the dog housing accommodation He is a Leadership Arlington Alumni (Class ot 2012) and has served two terms on the National Board of the Society of Animal Welfare Administrators. Most recently he was the recipient of the prestigious Humane Society International Ouistanding Animal Proiection award. 8- Monqunec Middleton Chief Animal Control Officer - (AFV 13 years) Prior to her employment with AFV, Ms. Middleton was the office manager and lead veterinary technician for Sunnymead Animal Hospital for 20 years. She has extensive knowledge of animal husbandry, proper handling, and restraint of all animals, disease control, and proper animal care. For the past twelve years, Ms. Middleton has been employed by AFV. She held the position of animal control officer until she was appointed as the Field Operations Supervisor/ Hearing Officer. She is responsible for on-site officer training. She currently oversees ten animal control officers and four dispatchers. She is certified in euthanasia, aspibaton and Oleoresin Capsicum Defense Spray. Kathy Mclntire Director of Administration - (AFV 9 years) Ms. Mclntire oversees all administrative duties including all data entry, processes accounts payables and receivables and billing for six cities and RCAC. She manages licensing databases and oversees all aspects of the citation department for six cities. Ms. Mclntire has a proven track record of accurately completing research, reporting, information management, and business-development efforts within budget requirements. She is adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieves organizational objectives. 5. Additional lnformation: AFV administers and oversees the Herdina Grant ($10,000) for The Community Foundation. The Herdina Grant offers assistance to low-income senior citizens for medical needs for their pets. AFV was named as a beneficiary in the Lynette Dryden Trust. Animal Friends of the Valleys has established the Lynette Dryden Memorial Animal Care Fund to ensure that low income individuals can continue to enjoy the mental and physical health benefits of having pets, while reducing the financial burden of caring for these pets. AFV has released $20,000 for 2017 that will be been used to help low- income families in the cities of Canyon Lake, Lake Elsinore, Menifee, Murrieta, Temecula and Wildomar with medical assistance and spaying and neutering assistance for their pets. 9- AFV employs a Humane Educator that works closely with and in area schools to provide tours and presentations. She teaches children kindness, compassion and animal care. AFV offers "Furry Friends Kids Camp" in the spring and summer at the shelter. AFV offers in-home humane euthanasia services to area residence when the time comes to put their ill, injured or elderly pet to rest. Many Lake Elsinore residents have utilized this service and always send letters of praise and appreciaiion. 6. References: Current animal control & sheltering contracts: Lake Elsinore City Hall Contact: Grant Yates 130 S. Main St. Lake Elsinore, Calif. 92530 951) 674-3124 Canyon Lake City Hall Contact: Aaron Palmer 31516 Railroad Cyn. Rd. Canyon Lake, Calif. 92584 951) 244-2955 Murrieta City Hall Contact: Brian Ambrose One Town Square 24601 Jefferson Ave., Murrieta, Calif.92562 951)698-1040 Temecula City Hall Contact: Aaron Adams 43200 Business Park Dr. Temecula, Calif. 92589 951) 694-6444 Wildomar City Hall Contact: Gary Nordquist 23873 Clinton Keith Rd., Suite #201 Wildomar, Calif.92595 951) 677-7751 10- Menifee City Hall Contact: Gina Gonzalez 29714 Haun Road Menifee Calif. 92586 951) 672-6777 Pauma lndian Reservation Contact: Ray Otero-Chief of Police P.O. Box 369 Pauma, Calif.92061 760) 638-0088 11 - Exhibit A Priority of Field Services An Animal Control Officer will respond to medical emergencies and other emergencies involving danger to humans within 30 minutes or less during regular service hours, Monday through Friday, 8:00 a.m. - 5:00 p.m. and within 60 minutes or less after regular service hours, on Saturdays and Sundays and holidays. Response time to non-emergency calls will be within 24 hours. Barking dog and public nuisance complaints will be handled within 72 hours. Emergency calls - During regular service hours PRIORITY ONE: To be handled immediately. a. Animals endangering health or safety of the public b. Aggressive stray animals at large c. Animal bites, involving animals at large d. Sheriff, police, fire request for emergency service e. Animal cruelty/neglect complaints PRIORITY TWO: a. Sick or injured stray animals b. Animals in distress c. Humane investigation-life threatening d. Livestock or equine at large PRIORITY THREE: a. Dead animals on public property Emergency calls & after regular service hours - To be handled immediately: a. Animals endangering health or safety of the public b. Sheriff, police, fire request for emergency service c. Aggressive stray animals at large d. Animal bites, involving animals at large e. Sick or injured stray animals f. Animals in distress g. Humane investigations- life threatening Non-emergency calls a. lmpound of confined stray animals b. Quarantine of confined, owned animals c. Quarantine release of biting animals d. Leash law enforcement e. Permitinvestigations f. Humane investigation- non life threatening g. Public nuisance investigations 12- Exhibit B AFV Monthly Anima! Control Log LAKE ELSINORE ANIMAL CONTROL STATS 2017 JAN FEB MAR APR MAY JUN JUL AUG SEP ocT NOV DEC TOTAL AFTER HOUR CALLS 0 CALLS RESPPONDED TO 0 HOURS 0 QUARANTINES 0 CITATIONS ISSUED 0 VIOLATIONS ISSUED 0 HEARINGS 0 LICENSES SOLD 0 MILEAGE 0 OWNER TURNED IN DOGS 0 STRAY DOGS IMPOUNDED 0 OWNER TURNED IN CATS 0 STRAY CATS IMPOUNDED 0 OWNER TURNED IN OTHERS 0 STRAY OTHERS IMPOUNDED 0 ED UCATION PRESENTATIONS 0 13- EXHIBIT 8.1 ANIMAL CONTROL FEE SCHEDULE To be attached] AFV FEE SCHEDULE EFFECTIVE JANUARY 1, 2017 DOG LICENSE FEES CANYON LAKE LAKE ELSINORE MURRIETA TEMECULA WILDOMAR MENIFEE COUNTY Altered 1 vear $15.00 $15.00 $15.00 $15.00 $15.00 $16.00 N/A Altered 2year $20.00 $20.00 $20.00 $20.00 $20.00 $30.00 N/A Altered 3 vear $25.00 $25.00 $25.00 $25.00 $25.00 $s8.00 N/A Unaltered 1 vear $50.00 $50.00 $50.00 $35.00 $50.00 $80.00 N/A Unaltered 2year $100.00 $100.00 $100.00 $70.00 $100.00 $160.00 N/A Unaltered 3 vear $150.00 $150.00 $150.00 $105.00 $150.00 $240.00 N/A Senior Citizen /Altered 1 year $8.00 $8.00 $8.00 $8.00 $8.00 $6.00 N/A Senior Citizen/ Altered 2year $10.00 $10.00 $10.00 $10.00 $10.00 $7.00 N/A Senior Citizen/ Altered 3 year $12.00 $12.00 $12.00 $12.00 $12.00 $8.00 N/A Late Penaltv $20.00 $20.00 $20.00 $20.00 $20.00 $20.00 N/A Late Penalty Senior/Altered $15.00 $16.00 $15.00 $20.00 $1s.00 $15.00 N/A Transfer $6.00 $6.00 $2.00 $2.00 $6.00 $6.00 N/A Duplicate $6.00 $6.00 $6.00 $6.00 $6.00 $6.00 N/A Pot. danqerous req.-annual $75.00 $100.00 $0.00 $o.oo $100.00 $100.00 N/A Vicious reqistration-ann ual $150.00 $100.00 $0.00 $0.00 $100.00 $100.00 N/A CAT LIGENSE FEES CANYON LAKE L,AKE ELSINORE MURRIETA TEMECULA WILDOMAR MENIFEE COUNTY Altered l year N/A $5.00 N/A N/A N/A N/A N/A Altered 2year N/A $10.00 N/A N/A N/A N/A N/A Altered 3 vear N/A $15.00 N/A N/A N/A N/A N/A Unaltered 1 Vear N/A $50.00 N/A N/A N/A N/A N/A Unaltered 2year N/A $100.00 N/A N/A N/A N/A N/A Unaltered 3 vear N/A $150.00 N/A N/A N/A N/A N/A Senior Citizen /Altered '1 year N/A $5.00 N/A N/A N/A N/A N/A Senior Citizen/ Altered 2vear N/A $6.00 N/A N/A N/A N/A N/A Senior Citizen/ Altered 3 vear N/A $7.00 N/A N/A N/A N/A NiA IMPOUND FEES CANYON LAKE LAKE ELSINORE MURRIETA TEMECULA WILDOMAR MENIFEE COUNry Doq Altered-'lst time $40.00 $40.00 $20.00 $20.00 $40.00 $40.00 $40.00 Doq Altered-2nd time $60.00 $60.00 $30.00 $30.00 $60.00 $60.00 $90.00 Dog Altered-3rdt time $100.00 $100.00 $40.00 $40.00 $100.00 $100.00 $150.00 Doq Unaltered-'1 st time $40.00 $40.00 $30.00 $30.00 $40.00 $40.00 $40.00 Doq Unaltered-2nd time $60.00 $60.00 $40.00 $40.00 $60.00 $60.00 $90.00 Doq Unaltered-3rd time $100.00 $100.00 $50.00 $50.00 $100.00 $100.00 $150.00 Cat Altered-1st time $40.00 $40.00 $20.00 $20.00 $40.00 $40.00 $40.00 Cat Altered-2nd time $60.00 $60.00 $30.00 $30.00 $60.00 $60.00 $90.00 Cat Altered-3rdt time $100.00 $100.00 $40.00 $40.00 $100.00 $100.00 $150.00 Cat Unaltered-'l st time $40.00 $40.00 $30.00 $30.00 $40.00 $40.00 $40.00 Cat Unaltered-2nd time $60.00 $60.00 $40.00 $40.00 $60.00 $60.00 $90.00 Cat Unaltered-3rd time $100.00 $100.00 $50.00 $50.00 $100.00 $100.00 $150.00 Senior Citizen w/Altered-1st time $13.00 $20.00 $20.00 $20.00 $13.00 $13.00 $20.00 Senior Citizen WAltered-2nd time $20.00 $40.00 $30.00 $30.00 $20.00 $20.00 $45.00 Senior Citizen w/Altered-3rd time $45.00 $80.00 $40.00 $40.00 $45.00 $45.00 $75.00 Vicious / Danqerous-1st + IMP $'100.00 $60.00 $50.00 $50.00 $o.oo $0.00 $0.00 Vicious / Danqerous-2nd + IMP $100.00 $100.00 $75.00 $75.00 $o.oo $o.oo $0.00 Vicious / Danqerous-3rd + IMP $100.00 $120.00 $100.00 $100.00 $o.oo $o.oo $o.oo Noisv Animal - 1st time $o.oo $60.00 $o.oo $o.oo $o.oo $0.00 $0.00 Noisy Animal - 2nd time $o.oo $100.00 $0.00 $o.oo $o.oo $o.oo $0.00 Noisv Animal - 3rd time $0.00 $120.00 $o.oo $0.00 $0.00 $0.00 $0.00 CITY FINES CANYON LAKE LAKE ELSINORE MURRIETA TEMECULA WILDOMAR MENIFEE COUNTY Female dog/cat in heat-ML-1st $0.00 $30.00 $30.00 $30.00 $0.00 $0.00 $0.00 Female doq/cat in heat-RAl-2nd $0.00 $s0.00 $50.00 $50.00 $0.00 $0.00 $0.00 Female doq/cat in heat-RAl-3rd $0.00 $70.00 $70.00 $70.00 $0.00 $0.00 $0.00 AFV FEE SCHEDULE EFFECTIVE JANUARY 1, 2017 TATE FIilES.IN ADDITI CANYON LAKE LAKE ELSINORE MURRIETA TEMECULA WILDOMAR MENIFEE COUNTY emale dog/cat unaltered -RAL-1st $35.00 $35.00 $35.00 $35.00 $35.00 $35.00 $35.00 emale doq/cat unaltered -RAL-2nd $50.00 $50.00 $50.00 $50.00 $50.00 $50.00 $50.00 emale doq/cat unaltered -RAL-3rd $100.00 $100.00 $100.00 $100.00 $100.00 $100.00 $100.00 BOARDING CANYON LAKE LAKE ELSINORE MURRIETA TEMECULA WILDOMAR MENIFEE COUNTY oqs or cats $12.00 $15.00 $7.00 $7.00 $12.00 $12.00 $12.00 Sheep,swine,horse, cattle, goats $12.00 $15.00 $10.00 $7.00 $12.00 $12.00 $12.00 owl,rodents,reptiles, amphibians $5.00 $7.00 $7.00 $2.00 $5.00 $5.00 $5.00 OTHER FEES CANYON LAKE LAKE ELSINORE MURRIETA TEMECULA WILDOMAR MENIFEE COUNTY uarantine - Shelter $100.00 $120.00 $100.00 $100.00 $100.00 $100.00 $100.00 Quarantine - Home $100.00 $90.00 $100.00 $100.00 $100.00 $100.00 $100.00 After Hours / 2 nd Officer $90.00 $90.00 $90.00 $90.00 $90.00 $90.00 $90.00 ADOPTION FEES 2-5 months 6mo - syrs 5yrs+Sr. / Sr.Rescue Canine altered $80.00 $80.00 $50.00 $25.00 $35.00 Canine unaltered $60.00 $60.00 $35.00 $25.00 $35.00 Feline Altered $70.00 $45.00 $40.00 $25.00 $35.00 Feline Unaltered $60.00 $35.00 $30.00 $25.00 $35.00 Rabbits $45.00 $45.00 $45.00 $45.00 $45.00 EUTHANASIA Fixed Fee**includes disposal, private cremation rates differ Cats $100.00 Dogs $125.00 DISPOSAL Under 20 lbs $10.00 21 - 70 lbs $15.00 71 - 100 lbs $20.00 over 100 lbs $30.00 GATEWAY Up to 75 lbs 76 - 100 lbs 101-125 over 125 80.00 $100.00 $125.00 $126 + $1 per pound over AIJ]uTNTDIl(AITrfE GITATIONS CANYON LAKE LAKE ELSINORE MURRIETA TEMECULA WILDOMAR MENIFEE COUNTY 1 ST CITATION $100.00 $100.00 $100.00 $50.0u $50.00 $50.00 N/A 2 ND CITATION $200.00 $200.00 $200.00 $150.00 $100.00 $100.00 N/A 3 RD CITATION $500.00 $250.00 $500.00 $250.00 $250.00 $250.00 N/A AYS TO CORRECT LIC. CITE 15 15 15 21 10 21 N/A ANIMAL CONTROL FIELD SERVICES AGREEMENT BETWEEN THE CITY OF LAKE ELSINORE AND ANIMAL FRIENDS OF THE VALLEYS, INC. THIS ANIMAL CONTROL FIELD SERVICES AGREEMENT (the "Agreement") is dated for identification purposes only as of September 23, 2014, by and between the City of Lake Elsinore, a municipal corporation ("City") and Animal Friends of the Valleys, Inc., a California nonprofit corporation ("Contractor"). RECITALS A. The City desires Contractor to provide a full range of animal control activities for the purpose of safeguarding the health and safety of the population of the City of Lake Elsinore and the health and safety of its domestic animals, and for the purpose of promoting the humane treatment of animals and the stimulation of public support for enforcement of City ordinances relating to animal control. Contractor has the ability to provide such services; AGREEMENT In consideration of the mutual covenants and conditions set forth herein, the parties agree as follows: 1. TERM. The term of this Agreement shall commence on October 1, 2014, and shall remain in effect until June 30, 2017, unless sooner terminated pursuant to the provisions of this Agreement (the "Term"). 2. SERVICES. Contractor shall perform the services and tasks described in the Scope of Services as set forth in Exhibit A, attached hereto and incorporated herein as though set forth in full. 3. PERFORMANCE. Contractor shall at all time faithfully, competently and to the best of its ability, experience, and talent perform all tasks described herein. Contractor shall employ, at a minimum, generally accepted standards and practices utilized by persons engaged in providing similar services as are required of Contractor hereunder in meeting its obligations under this Agreement. 4. REVENUE AND PAYMENT. a. Fixed Monthly Payment to Contractor. In consideration of the Contractor's performance of the services as provide herein, the City agrees to pay Contractor a Fixed Monthly Payment as follows: Fiscal Year 2014-2015: $19,640.00 per month beginning October 1, 2014 Fiscal Year 2015-2016: $20,131.00 per month ($241,572 annually) Fiscal Year 2016-2017: $20,634.28 per month ($247,611 annually) b. Additional Work by Contractor. Contractor shall not be compensated for any services rendered in connection with its performance of this Agreement which are in Animal Field Services Agreement - Updated Sept 2014CC FINAL addition to those set forth herein, unless such additional service qualifies for reimbursement under one of the following: (i) Additional work authorized in advance and in writing by the City Manager. Contractor shall be compensated for such additional services in the amounts and in the manner as agreed to by City Manager and Contractor. The City Manager may approve additional work up to Ten Thousand Dollars ($10,000.00) annually. Any additional services in excess of this amount shall be approved by the City Council. (ii) Additional work at the specific request of the City Manager, his or her designee, and/or a law enforcement or fire protection official during an emergency situation. Contractor shall be compensated for such additional services at rates consistent with the provision for services herein and Contractor's actual costs. (iii) Additional work necessitated by unforeseen non -emergency circumstances that, in the best professional judgment of Contractor, require an Animal Control Officer to work more than the scheduled 8 hours per day in order to address matters of public need or for the sake of efficient administration of the services as provided herein. Such non - emergency additional work shall not exceed $11,700 in Fiscal Year 2014- 2015, $12,000 in Fiscal Year 2015-2016, and $12,300 in Fiscal Year 2015-2016. C. Billing. Contractor will submit invoices monthly for services performed, which should include a summary of the services provided each month. Invoices shall be submitted between the tenth and twentieth business day of each month for services provided in the previous month. Payment shall be made within thirty (30) days of receipt of each invoice as to all non -disputed fees. If the City disputes any of contractor's fees it shall give written notice to Contractor within 30 days of receipt of an invoice of any disputed fees set forth on the invoice. d. Remittance of Licensing Fees, Bail for Citations, and Penalties to City. Contractor shall be responsible for collecting all animal licensing fees (as set forth in Animal Control Fee Schedule, Exhibit B, and as may be amended by the City), bail collected in connection with the issuance of citations by Animal Control Officers (as set forth in the Lake Elsinore Municipal Code and as may be amended by the City), and penalties as related thereto. Contractor shall remit all such monies to the City on a monthly basis and shall refer all appealed citations to the City for further administration in order to assure compliance with applicable due process and State laws. Monthly remittances shall include supporting documentation such as a register, subsidiary ledger and/or listing for each of the major revenues including licensing fees, penalties and citation amounts collected. 5. SUSPENSION OR TERMINATION OF AGREEMENT WITHOUT CAUSE. a. The City may at any time, for any reason, with or without cause, suspend or terminate this Agreement, or any portion hereof, by serving upon the Contractor at least ten (10) days prior written notice. Upon receipt of said notice, the Contractor shall cease all work under this Agreement at the end of the ten (10) day notice period, unless the notice provides for a later date. If the City suspends or terminates a portion of this Agreement, such suspension or termination shall not make void or invalidate the remainder of this Agreement. 2 b. In the event this Agreement is terminated pursuant to this Section, the City shall pay to Contractor the actual value of the work performed up to the time of termination, provided that the work performed is of value to the City. Upon termination of the Agreement pursuant to this Section, the Contractor will submit an invoice to the City pursuant to Section 4. 6. DEFAULT OF CONTRACTOR. a. The Contractor's failure to comply with the provisions of this Agreement shall constitute a default. In the event that Contractor is in default for cause under the terms of this Agreement, City shall have no obligation or duty to continue compensating Contractor for any work performed after the date of default and can terminate this Agreement immediately by written notice to the Contractor. If such failure by the Contractor to make progress in the performance of work hereunder arises out of causes beyond the Contractor's control, and without fault or negligence of the Contractor, it shall not be considered a default. b. If the City Manager or his delegate determines that the Contractor is in default in the performance of any of the terms or conditions of this Agreement, it shall serve the Contractor with written notice of the default. The Contractor shall have (10) days after service upon it of said notice in which to cure the default by rendering a satisfactory performance. In the event that the Contractor fails to cure its default within such period of time, the City shall have the right, notwithstanding any other provision of this Agreement, to terminate this Agreement without further notice and without prejudice to any other remedy to which it may be entitled at law, in equity or under this Agreement. 7. DEFAULT OF CITY. If the Contractor determines that the City is in default in the performance of any of the terms or conditions of this Agreement, it shall serve the City with written notice of the default. The City shall have (10) days after service upon it of said notice in which to cure the default by rendering a satisfactory performance. In the event that the City fails to cure its default within such period of time, the Contractor shall have the right, notwithstanding any other provision of this Agreement, to terminate this Agreement without further notice and without prejudice to any other remedy to which it may be entitled at law, in equity or under this Agreement. 8. OWNERSHIP OF DOCUMENTS. a. Contractor shall maintain complete and accurate records with respect to sales, costs, expenses, receipts and other such information required by City that relate to the performance of services under this Agreement. Contractor shall maintain adequate records of services provided in sufficient detail to permit an evaluation of services. All such records shall be maintained in accordance with generally accepted accounting principles and shall be clearly identified and readily accessible. Contractor shall provide free access to the representatives of City or its designees at reasonable times to such books and records, shall give City the right to examine and audit said books and records, shall permit City to make transcripts there from as necessary, and shall allow inspection of all work, data, documents, proceedings and activities related to this Agreement. Such records, together with supporting documents, shall be maintained for a period of three (3) years after receipt of final payment. b. Upon completion of, or in the event of termination or suspension of this Agreement, all original documents, designs, drawings, maps, models, computer files containing data generated for the work, surveys, notes, and other documents prepared in the course of 3 providing the services to be performed pursuant to this Agreement shall become the sole property of the City and may be used, reused or otherwise disposed of by the City without the permission of the Contractor. With respect to computer files containing data generated for the work, Contractor shall make available to the City, upon reasonable written request by the City, the necessary computer software and hardware for purposes of accessing, compiling, transferring and printing computer files. 9. INDEMNIFICATION. The Contractor agrees to defend, indemnify, protect and hold harmless the City, its officers, officials, employees and volunteers from and against any and all claims, demands, losses, defense costs or expenses, including attorney fees and expert witness fees, or liability of any kind or nature which the City, its officers, agents and employees may sustain or incur or which may be imposed upon them for injury to or death of persons, or damage to property arising out of Contractor's negligent or wrongful acts or omissions arising out of or in any way related to the performance or non-performance of this Agreement, excepting only liability arising out of the negligence of the City. 10. INSURANCE REQUIREMENTS. Contractor shall procure and maintain for the duration of the contract insurance against claims for injuries to persons or damages to property, which may arise from or in connection with the performance of the work hereunder by the Contractor, its agents, representatives, or employees. Minimum Scope of Insurance. Coverage shall be at least as broad as: (1) Insurance Services Office Commercial General Liability form No. CG 00 01 11 85 or 88. (2) Insurance Services Office Business Auto Coverage form CA 00 01 06 92 covering Automobile Liability, code 1 (any auto). If the Contractor owns no automobiles, a non -owned auto endorsement to the General Liability policy described above is acceptable. (3) Worker's Compensation insurance as required by the State of California and Employer's Liability Insurance. If the Contractor has no employees while performing under this Agreement, worker's compensation insurance is not required, but Contractor shall execute a declaration that it has no employees. b. Minimum Limits of Insurance. Contractor shall maintain limits no less than: (1) General Liability: $2,000,000 per occurrence for bodily injury, personal injury and property damage. If Commercial General Liability Insurance or other form with a general aggregate limit is used, either the general aggregate limit shall apply separately to this project/location or the general aggregate limit shall be twice the required occurrence limit. (2) Automobile Liability: $1,000,000 per accident for bodily injury and property damage. 13 (3) Worker's Compensation as required by the State of California; Employer's Liability: One million dollars ($1,000,000) per accident for bodily injury or disease. C. Deductibles and Self -Insured Retentions. Any deductibles or self -insured retentions must be declared to and approved by the City Manager. At the option of the City Manager, either the insurer shall reduce or eliminate such deductibles or self -insured retentions as respects the City, its officers, officials, employees and volunteers; or the Contractor shall procure a bond guaranteeing payment of losses and related investigations, claim administration and defense expenses. d. Other Insurance Provisions. The general liability and automobile liability policies are to contain, or be endorsed to contain, the following provisions: (1) The City, its officers, officials, employees and volunteers are to be covered as insured's as respects: liability arising out of activities performed by or on behalf of the Contractor; products and completed operations of the Contractor, premises owned, occupied or used by the Contractor; or automobiles owned, leased, hired or borrowed by the Contractor. The coverage shall contain no special limitations on the scope of protection afforded to the City, its officers, officials, employees or volunteers. (2) For any claims related to this project, the Contractor's insurance coverage shall be primary insurance as respects the City, its officers, officials, employees and volunteers. Any insurance or self -insured maintained by the City, its officers, officials, employees or volunteers shall be excess of the Contractor's insurance and shall not contribute with it. (3) Any failure to comply with reporting or other provisions of the policies including breaches of warranties shall not affect coverage provided to the City, its officers, officials, employees or volunteers. (4) The Contractor's insurance shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the limits of the insurer's liability. (5) Each insurance policy required by this clause shall be endorsed to state that coverage shall not be suspended, voided, canceled by either party, reduced in coverage or in limits except after thirty (30) days' prior written notice by certified mail, return receipt requested, has been given to the City. e. Acceptability of Insurers. Insurance is to be placed with insurers with a current A.M. Best's rating of no less than A: VII, unless otherwise acceptable to the City. Self insurance shall not be considered to comply with these insurance requirements. f. Verification of Coverage. Contractor shall furnish the City with original endorsements effecting coverage required by this clause. The endorsements are to be signed by a person authorized by that insurer to bind coverage on its behalf. The endorsements are to be on forms provided by the City. All endorsements are to be received and approved by the 61 City before work commences. As an alternative to the City's forms, the Contractor's insurer may provide complete, certified copies of all required insurance policies, including endorsements effecting the coverage required by these specifications. 11. INDEPENDENT CONTRACTOR. a. Contractor is and shall at all times remain as to the City a wholly independent contractor. The personnel performing the services under this Agreement on behalf of Contractor shall at all times be under Contractor's exclusive direction and control. Neither City nor any of its officers, employees, agents, or volunteers shall have control over the conduct of Contractor or any of Contractor's officers, employees, or agents except as set forth in this Agreement. Contractor shall not at any time or in any manner represent that it or any of its officers, employees or agents are in any manner officers, employees or agents of the City. Contractor shall not incur or have the power to incur any debt, obligation or liability whatever against City, or bind City in any manner. b. No employee benefits shall be available to Contractor in connection with the performance of this Agreement. Except for the fees paid to Contractor as provided in the Agreement, City shall not pay salaries, wages, or other compensation to Contractor for performing services hereunder for City. City shall not be liable for compensation or indemnification to Contractor for injury or sickness arising out of performing services hereunder. 12. LEGAL RESPONSIBILITIES. The Contractor shall keep itself informed of all local, State and Federal ordinances, laws and regulations which in any manner affect those employed by it or in any way affect the performance of its service pursuant to this Agreement. The Contractor shall at all times observe and comply with all such ordinances, laws and regulations. The City, and its officers and employees, shall not be liable at law or in equity occasioned by failure of the Contractor to comply with this section. 13. RELEASE OF INFORMATION. a. All information gained by Contractor in performance of this Agreement shall be considered confidential and shall not be released by Contractor without City's prior written authorization. Contractor, its officers, employees, agents or subcontractors, shall not without written authorization from the City Manager or unless requested by the City Attorney, voluntarily provide declarations, letters of support, testimony at depositions, response to interrogatories or other information concerning the work performed under this Agreement or relating to any project or property located within the City. Response to a subpoena or court order shall not be considered "voluntary" provided Contractor gives City notice of such court order or subpoena. b. Contractor shall promptly notify City should Contractor, its officers, employees, agents or subcontractors be served with any summons, complaint, subpoena, notice of deposition, request for documents, interrogatories, request for admissions or other discovery request, court order or subpoena from any party regarding this Agreement and the work performed there under or with respect to any project or property located within the City. City retains the right, but has no obligation, to represent Contractor and/or be present at any deposition, hearing or similar proceeding. Contractor agrees to cooperate fully with City and to provide City with the opportunity to review any response to discovery requests provided by Contractor. However, City's right to review any such response does not imply or mean the right by City to control, direct, or rewrite said response. R 14. NOTICES. Any notices which either party may desire to give to the other party under this Agreement must be in writing and may be given either by (1) personal service, (ii) delivery by a reputable document delivery service, such as but not limited to, Federal Express, that provides a receipt showing date and time of delivery, or (iii) mailing in the United States Mail, certified mail, postage prepaid, return receipt requested, addressed to the address of the party as set forth below or at any other address as that party may later designate by Notice. Notice shall be effective upon delivery to the addresses specified below or on the third business day following deposit with the document delivery service or United States Mail as provided above. To City: City of Lake Elsinore ATTN: City Manager 130 South Main Street Lake Elsinore, CA 92530 (951)674-3124 To Contractor: Animal Friends of the Valleys ATTN: Executive Director 33751 Mission Trail Wildomar, CA 92595 (951)674-0618 15. ASSIGNMENT. The Contractor shall not assign the performance of this Agreement, nor any part thereof, nor any monies due hereunder, without prior written consent of the City. Upon termination of this Agreement, Contractor's sole compensation shall be payment for actual services performed up to, and including, the date of termination or as may be otherwise agreed to in writing between the City Council and the Contractor. 16. LICENSES. At all times during the term of this Agreement, Contractor shall have in full force and effect, all licenses required of it by law for the performance of the services described in this Agreement. 17. GOVERNING LAW. The City and Contractor understand and agree that the laws of the State of California shall govern the rights, obligations, duties and liabilities of the parties to this Agreement and also govern the interpretation of this Agreement. Any litigation concerning this Agreement shall take place in the municipal, superior, or federal district court with geographic jurisdiction over the City of Lake Elsinore In the event such litigation is filed by one party against the other to enforce its rights under this Agreement, the prevailing party, as determined by the Court's judgment, shall be entitled to reasonable attorney fees and litigation expenses for the relief granted. 18. PROHIBITED INTEREST. No officer, or employee of the City of Lake Elsinore shall have any financial interest, direct or indirect, in this Agreement, the proceeds thereof, the Contractor, or Contractor's sub -contractors for this project, during its tenure or for one year thereafter. The Contractor hereby warrants and represents to the City that no officer or employee of the City of Lake Elsinore has any interest, whether contractual, non -contractual, financial or otherwise, in this transaction, or in the business of the Contractor or Contractor's sub -contractors on this project. Contractor further agrees to notify the City in the event any such interest is discovered whether or not such interest is prohibited by law or this Agreement. 19. ENTIRE AGREEMENT. This Agreement contains the entire understanding between the parties relating to the obligations of the parties described in this Agreement. All prior or contemporaneous agreements, understandings, representations and statements, oral or written, are merged into this Agreement and shall be of no further force or effect. Each party is entering into this Agreement based solely upon the representations set forth herein and upon each party's own independent investigation of any and all facts such party deems material. The attached Exhibits A through E are incorporated herein. 20. AUTHORITY TO EXECUTE THIS AGREEMENT. The person or persons executing this Agreement on behalf of Contractor warrants and represents that he or she has the authority to execute this Agreement on behalf of the Contractor and has the authority to bind Contractor to the performance of its obligations hereunder. IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed on the dates as written below. Date: 1013114 as to Date: ma� , City Attorney CITY: CITY OF LAKE ELSINORE, a municipal CONTRACTOR: ANIMAL FRIENDS OF THE VALLEYS, a California nonp.mfit corporation By: ( d Krist e Anderson, President Date: By Name: Its: Secretary EXHIBIT A SCOPE OF SERVICES 1. Services To Be Provided. Contractor shall operate a complete animal control program for the City consisting of field services and licensing. Contractor will provide one Animal Control Officer and a fully equipped vehicle for the City of Lake Elsinore's animals. Except as provided under Section 4b of the Agreement, the Animal Control Officer will be serving the City of Lake Elsinore 8 hours per day, 5 days per week. In the conduct of this program, Contractor shall perform the following specific functions: (a) Enforcement. Enforce applicable provisions of the Lake Elsinore Municipal Code (Animal Control) as it exists on the date of this Agreement pertaining to animals, including the issuing of warning notices or citations as necessary for violations of such Ordinances. In the event the Municipal Code is amended and the amendments would substantially alter the duties and responsibilities of Contractor under this Agreement, the parties hereto agree to meet and in good faith renegotiate those terms and conditions of this Agreement affected by such amendments. (b) Impound. Impound all animals caught at large. (c) Quarantine. Quarantine as prescribed by law all animals suspected to be rabid. (d) Complaint Investigation & Resolution. Investigate and pursue action on complaints and/or reports of potential violations of Municipal Code relating to animals, including unnecessary noise, in accordance with such procedures adopted by the City; respond to requests from the fire and law enforcement provider for assistance with animal related situations. (e) Dead Animals. Remove dead animals from the public right-of-way within City limits and from other areas upon request. (f) Potentially Dangerous/Vicious Animals. In accordance with the Lake Elsinore Municipal Code, identify potentially dangerous and/or vicious animals and initiate the administrative or legal process for their control. (g) Trapping & Removal. As limited by subsection (b) above, respond to requests for assistance in the trapping and removal of domestic or wild animals, including coyotes and skunks, from public or private property. Contractor will offer advice in setting a trap in any enclosed space and will remove an animal caught in a trap, but shall not be required to move belongings, climb trees, crawl under houses, or so forth, or to maintain on -premises surveillance unless in the Officer's or his or her supervisor's opinion there is a direct, clear and present danger to human life or injury. Contractor will provide traps but will not be required to provide vector control. Contractor shall charge a fee for traps. (h) Dog and Cat Licensin (i) Contractor shall administer the current licensing provision of the Lake Elsinore Municipal Code, consistent with the fee schedule and canvassing protocol as provided in Exhibit B and Exhibit C. (ii) Dog and cat licenses shall be issued by mail, at the Animal Shelter, at Contractor's administrative office, at vaccination clinics and by Animal Control Officers in the field. Contractor shall send renewal notices by mail to owners of currently licensed dogs and cats, and shall send an application for licensing when requested by owners. (iii) Contractor shall, at Contractor's expense, provide the forms and tags for such licenses, and shall affix a professionally prepared sign at the Animal Shelter, stating applicable fees for licensing for the City. (iv) Contractor shall collect all license fees and penalties on behalf of the City, issue receipts for all such fees collected and keep copies thereof. (v) Contractor shall pursue collection, if appropriate, to recover any fraudulent, delinquent or worthless payment received as payment for dog licenses issued, including reasonable late fee penalties as provided in the Fee Schedule. (vi) Contractor shall cancel any dog or cat license issued for which invalid payment was received, and give notice of such cancellation to the licensee. (vii) Contractor shall maintain such records in such form as required by the City's Director of Administrative Services so as to provide for proper cash management and for review and audit of the monies collected. Contractor shall furnish the City a monthly report detailing the licensing activities. (i) Animal Bites. Investigate reported animal bites. Contractor may initially receive animal bite reports by telephone, but also shall respond in person to all reported bites by dogs or other suspected rabid or wild animals. Contractor shall take appropriate steps consistent with the circumstances of each separate incident to locate and quarantine the suspected animal(s) and/or assist the complained and/or injured party or parties to trap the suspected animal(s). (j) Reserved. (k) Clinics. Make all necessary arrangements and conduct at least two (2) one -day clinics for rabies vaccination and licensing of dogs each year which are open to City residents and which may be located in the City, and following the vaccination protocol set forth in Exhibit D. (1) Field Services. Assign one field service officer appointed as Animal Control Officer as provided in Paragraph 1. Routine field services will be provided as necessary within the hour limitation of this Agreement. The numbers of hours per week include, but are not necessarily limited to routine mobile patrols, investigative and rescue time, court appearances and impoundment of dangerous, wild, injured or loose animals. CONTRACTOR shall assign a sufficient number of field service employees to duty at all times to meet the requirements of this Scope of Services and shall provide such services consistent with the priority of services set forth in Exhibit E. Contractor shall provide service of eight (8) hours per day during such hours as approved by the City Manager. Telephone service for members of the public shall be not less than eight hours per day on a schedule approved by the City Manager. Unless otherwise determined by the City Manager, the following hours are deemed approved by the City Manager: Field Service 8:00 a.m. to 4:45 p.m. Mon -Fri Telephone Answering Dispatch 8:00 a.m. to 4:00 p.m. Mon -Fri Emergency response shall be available 24 hours per day; seven days per week as described in subparagraph (m). Contractor shall advise fire and law enforcement authorities serving the City of Lake Elsinore of the telephone numbers to access its services and shall cooperate with such authorities in developing the procedures necessary to provide after hours services. . (m) After -Hours. Provide a field service person either on duty or on call after regular hours as necessary to respond to emergency calls. The City and Contractor agree that any incident reported to Contractor or City staff, through the fire or law enforcement provider involving a dangerous, wild or stray injured animal, constitutes an emergency and requires immediate action by Contractor. When the City Manager or his or her designee has reason to believe that an animal control emergency exists, the Manager or his or her designee shall notify Contractor and request a prompt response. If Contractor fails to respond to such request within a reasonable time or fails to respond at all, the City shall request in writing that Contractor send to the City a written explanation giving the reason(s) for the delay in responding or the failure to respond. Contractor's written explanation shall be submitted to the City Manager within two (2) working days from the date of the request for emergency service. The Agreement and the provisions herein shall not be construed to limit the interpretation of what constitutes an emergency and/or the need for a priority response. The following examples are illustrative of the need for an immediate response from Contractor. (1) Requests to remove a wild, dangerous or injured animal or animals from an inhabited place or vehicle; (2) Reported animal bites involving loose animals; and, (3) Livestock, fowl or game birds being attacked or killed by dogs or other animals. (n) Public Relations. Provide service to the public on matters covered in this Agreement consistent with established policies and procedures that promote courteous and efficient service and good public relations. Other policies and procedures notwithstanding, Contractor in processing any type of complaint or request for service will indicate to the caller when a response can be expected from Contractor and how Contractor will respond. In the event an in -person response is appropriate to the specific situation, Contractor shall make such response by the end of the following business day. This provision shall be subordinate to shorter time limits specified elsewhere in this Agreement. (o) Complaints Regarding Service. Cooperate with the City to resolve any and all complaints filed with Contractor and/or the City pertaining to services provided under this Agreement. The City shall submit to Contractor in writing all complaints filed with the City concerning services provided by Contractor under this Agreement. Contractor shall report monthly in writing to the City the number of complaints received by Contractor directly or indirectly through the City pertaining to quality of service(s) provided under this Agreement. (p) Legal. Coordinate as may be reasonable necessary with City and City Attorney any inspection warrants impounds or potential dangerous/vicious animal hearings or court actions. (q) Records. Maintain and keep timely, complete and accurate records of the receipt and disposition of all animals delivered into its custody. Contractor will file a report with the law enforcement provider within twenty-four (24) hours if an impounded animal is missing or suspected to have been stolen. Contractor shall indicate on the police report the circumstances of the animal's disappearance and make available to the City Manager the designated report or file number. (r) Communications Equipment. Contractor agrees to provide radio equipment and frequency as necessary for effective performance of its obligations hereunder and in order to provide law enforcement backup for its field personnel. (s) Other Equipment. Contractor shall provide all vehicles and equipment necessary for the performance of this Agreement and shall be responsible for maintenance of such vehicles and equipment, including the installation and removal of the paging or radio equipment described in Paragraph (q) of this Section. Contractor shall be responsible for all costs relating to theft, vandalism, or destruction of said equipment by fire, accident or intentional acts. (t) Personnel & Supplies. Contractor shall provide all personnel, supplies, and equipment necessary for the efficient and effective operation of the animal control services and programs provided for herein, including, but not limited to Animal Control Officers, clerical staff, license tags and forms, citation forms, notices and all necessary envelopes and postage. Animal Control Officers will complete the required animal control training program, or its equivalent, and such other training as may be required by law, before being issued a badge and given the authority to perform Animal Control duties. Contractor shall provide citations and door tags. (u) Attendance at Meetings. Provide input and coordination on amendment of City animal control fees and ordinances and shall attend City Council and other City meetings as required or requested to do so. 2. Coordination. Contractor's Executive Director and the City Manager shall meet as agreed to discuss Agreement performance. 3. Reporting. (a) Contractor shall furnish the City monthly reports detailing field, licensing and related animal control activities, including a summary of the utilization of field service employees' hours required in Section 1 above and the records required by Section 1(P). (b) Contractor shall maintain and keep records of all expenditures and obligations incurred pursuant to this Agreement and all income and fees received according to generally recognized accounting principles. Such records shall be maintained by Contractor for a minimum of four (4) years following the termination of this Agreement unless a lesser period is approved in writing by the City Manager. The records and/or animal control operations of Contractor shall be open to inspection and audit by the City or its authorized representative as is deemed necessary by the City upon reasonable notice to Contractor. Contractor shall provide the City a copy of Contractor's full Annual financial statement immediately upon completion thereof, but in no case later than six (6) months after the close of each fiscal year. 4. Additional Services/Programs. Contractor shall also implement the following programs on a continuing basis: (a) Public School presentations (b) Spay/neuter subsidy programs for low income persons (when funds are available) (c) Ordinance review and changes aimed at ending pet overpopulation (d) Animal Rescue Plan for domestic animals during disaster (e) Humane Officer Services S. In addition, Contractor will consult with the City on any policy/procedure that affects Lake Elsinore animals, which shall be approved by the City Manager prior to implementation. EXHIBIT B ANIMAL CONTROL FEE SCHEDULE Contractor shall utilize the following fees and charges consistent with Section 6.04.020 of the Lake Elsinore Municipal Code: DOG. LICENSE. FEES CPMYONIAKE LN(EEUINOW MURFJETAJ TEMECULA WILOOMARF$sm COUNTY A€tered 1 r $15.00 $1500 $20.00 $2500 $50.00 $100.00 $150.00 58.00 S10.00' $12.00 $20-00 $16.00 $6.00 $6.00 S100.00 $100.00 S15.0D $15.00 $15.00 NIA Altered 2 r $20.00 S20.OD $20.00 $2r7.DD NIA Altered 3year $25.00 $25..00 $25.00 $25.00 NIA Unaltered i year $50.00 S5000 $3400 $i50.00 RIA Unaltered 2year $100.00 $100.00 $70.00 $'tD000 N!A UnaRered 3year $150.00 $150.00 $105.w $150.D00 NtA Senior Citizen /Altered 1 year $6.OD S800 $fi.OD 58.00 NIA Senior Citizent Aftened 2 year $10.00 $10.OD $10.00 $10.00 NIA Senior CitizerJ Atered 3 year $12.00 S12.D0 $12.00 P2.0D VIUA Late Pena $20.00 S20-OD $20.00 $20.00 $20.Do NIA Late Pena SeniodAttered $1500 $15-00 $15AM $15.00 $15.00 NIA Transfer $6.00 52-00 $2.00 WOO $E.OD NIA Du iicate $6.09 56.00 $6-00 56.00 $6.DD NIA Pat. dangerow reg.-annual $75.00 $O.DO $0.00 $100-00 $100.00 NIA Vicious r 'strabon-an;ual $150.0D SO.DD $0.00 $100.00 $100.00 NIA CANYONLANE a a LAHEELSINORE == =. MURRIETA TEMECULA WIL.00MAR MENIFEE COUNTY CAT LICENSE FEES year $10.00 $15.00 M-00 S100.OD S150.00 $5.00 S6.;00 $7.00 Altered 2 year NIA. NIA WA NfA NIA NIA Altered 3 year NfA. NIA NSA WA NIA NIA Unaltered 1 year NIA NIA NIA ICA NIA NIA Unaltered 2year NIA NIA WA NIA NIA NIA Unaltered 3 yeaar NIA NIA N1A WA. NIA NIA Senior Citizen /Altered 1 year NIA NIA NSA NIA NIA NIA Senior Citfzent Altered 2 year NIA NIA WA. N!A NfA WA Senior Citizerd Altered 3 eeir NIA WA WA NfA NIA NIA CANYON LAKE LAME ELSINORE MURRIETA TEMECULA WILDOMM MENIF� COUNTY IMPOUND FEFS DogAftered-Istmw $60.00 $160.00 .$40.00 S60.00 $100-00 S40-DO S60.00 $100-00 $40.00 S60.00 S100.00 $20.00 $40-a0 $80.00 '560.00 $100.00 $120-00 $60.a0 D $120.00 Dog Altered-2nd time $60.00 S30.00 $30.0o $60.00 $60.00 $Sa.OD Dog-Altered-3rdt time $100.00 S-40-00 $40.OD P00.00 $100.00 $150.00 Clog Unaltered-1sttime $40.00 $30.00 $3000 $40.00 $40.03 540.00 Dog Unaltered-2nd time $60.00 540.00 $40.00 W-00 $60.00 S90.00 D Unaltered-3rd time $10000 $50.00 $50.00 $100.00 $100.OD $150.D0 Cat Atered-lstbme. $40.00 $20AD $20.00 W.00 $40.00 540-00 Cat Ateed-2nd time $60.00 SW -OD $30.00 $60.DO $60.0D S90.o0 Cat Attered-3rdt time $10D.D0 S40-00 $40.00 $100.00 $100.00 $150.00 Cat Unaltered -1st time $40.00 $30-00 $30.00 $40.00 $4000 W-00 Cat unaltered-2nd time $60.00 S40.OD $40.00 $WOO $60.00 $90.DD Cat Unaltered-3rd time $100.00 $50.00 $50.00 $100-00 $10000 $1':50.00 Smiw citiien Nt t±a t6re $13.00 $20.00 $20.0D $13.00 $13-00 $20.00 Scnw Gfiu MAltersd-2rd time $20.00 $30.00 $3D.D0 $20. 00 $20.00 $45.00 Sznia abf WAEaed3rd 5me. $45.00 $40.00 $40.00 $45.00 $45.00 $75.00 b'sfons iD . roux-15t+imp $ ROD . 0 $50.06 $50-00 30.00 $0.00 SO -DO urea ,'D mtrc2nd+UP $1 OD.00 $75.00 $75.00 $0.00 $O.OD S0.DO tF.cio.isi0 us-,3rd+RAP $10G.00 $100.OD $100.00 SD.OQ $0.00 SOAO Nois Anima! - 1st time $O.00 S0.00 $0.00 SO.00 so" SD.00 Noisy Anima S0.00 $0.00 $000 1 $O.QO WOO N0144 Animal - 3rd time $O.OD SO.00 $0-OO 50.00 1 $0.00 $0.00 EXHIBIT B ANIMAL CONTROL FEE SCHEDULE CITY FINES TEMECUTA WILOOMAR MELBFEE COUNTY Fe Ie d cat in heat-RAL-1st $30.00 $30.00 $0.00 $D9D SO.DO Female d +cat in heat-RAL-2nd =LAKELAKEWJRRIETA $50.0Q $50.00 $0.00 $0.00 $0.00 Ferrate d cat in hest-RAL-3a1Q F $7DDD $7D.00 SO.QQ -- $0.00 SD.OD STATE FINESIN AOOM, CANYON LACE ILANEELSINORE MURRIETA ... TEMECULA _. WILDOMAR .. _ MENIFEE COUNTY Female dog+rat unalt_acd-RAL-Ist S%00. $100.00 'S. S- Feawledogt3tLmAWW d-ReL-2nd $SO.W 550-00 $5()00 $SO.00 $50M $50-00 Female d4bzit watere3 RAL3d $100.00 $100.0D $100.00 $100.00 $101.D0 $100.0D BOARDING CANYON LATE LAKE lt1URRIE7A TEtdECl1LA W0.T3OAdM MENIFEE COUNTY' DWs or cats 11 MOO 'S7.OD . 9pstune,t�,cattiegmts $1200 $10.00 $12.00 S12.00 Fow.rolerds.mViJes, arphbas $5.00 57.00 I $2.UU $S.W 1 $5.00 S5.00 OTHER FEES . CANYON LAKE LAKECLS1 MURRIETa WTLDOMAR MENIFEE COUNTY ra mz - _ er 1Ouaran3i5e-Home S9D.0D $90.00. $i0D.00 S1D0.00 !TEMECULA D.� $1 DO.D0 $1QQ $100.D0 Af€er Hours 12 nd Oficer $9D.00 MOO 0.00 $90.00 $9D.D0 SL�.DD ADOPTION FEES 25 months 6nw 5yrs 5 ym d Sr 1 Sr. Rescue Canine altered $80.00 $80.00 550.00 $25.DD $35.00 Canine unaltered $BD.OQ S60.00 535.O0 $25.00 $35.00 Feline Altered $70.00 545-00 W-00 $25-00 $35.OU Feline Unaltered $60.00 $35.00 $30.00 $25.00 $35.OU RabNts $45.00 S45.00 $45.00 $45.00 $445400 Coupon Special altered $30.00 S30.00 M-00 Coupon Special unaltered $4D.DQ S40.00 S40.00 At other species see sape son _ - .m Disposa= EuOanasta er THIS IS A MINIMUM FEE 21-50 lbs $40.00 $15.00 51 - 70 =Its $50.00 515.00 71 - 100 Ibs $55.00 $20.00 weer 100Ibs $75.00 $30.00 GATEWAY Up to 75lbs 76-100lbs 101-125 1 over125 a S1 per pound over ALiMINI'.STRATIVE VITAI CANYON LAKE LAKE:ELSINORE MURRIETA I TEMECULA I MLDOIAAR MENIFEE S200.00 $250.00 15 5- 2NDCITATION $200.00 $240.OD[$q250. $100-00 $10000-00 MNIA 3 RD CITATION $509.00 S500.00$250.00 $250.00DAYS TO CORRECT UC. CITE 30 15 10 21 EXHIBIT C CANVASSING PROTOCOL 1. While performing field services officers are to check for current rabies vaccinations for all dogs and cats over the age of 4 months. 2. If the person has been in the City for less than 30 days or if their pet is under 4 months of age, issue a Notice of Violation. This will give the person time to vaccinate and license their pet. 3. If a pet owner is home and has animals that are unvaccinated and unlicensed issue an administrative citation. This will allow 15 days for compliance. 4. If a pet owner is not home but has animals that are unvaccinated and unlicensed issue and post an administrative citation if you know their first and last name. This will allow 15 days for compliance. If you do not know their name, issue and post a Notice of Violation. 5. If a person has received at least 3 Notice of Violations and or administrative citations and has not complied, issue a court citation. 6. Officers and staff need to inform the public of the low cost vaccination clinic that is offered in the Main Street Park in Lake Elsinore on the 31 Saturday of each month from 1:30 — 3:30 p.m. 7. Officers and staff need to inform the public of any low cost spay/neuter programs that are currently being offered and refer to low cost clinics. EXHIBIT D VACCINATION CLINIC PROTOCOL Contractor is responsible for applying for the annual permit at the City of Lake Elsinore Contractor's staff will arrange the registration line, licensing line and veterinarian ramp in such a manner as to not interfere with any other event that is occurring at the park. All dogs must be on leashes and controlled by an adult capable of controlling the dog. All cats must be on a leash or confined in a carrier Dog and cat licensing will be available to the public during the clinic Educational material will be available to the public Two "at cost" rabies clinics will be held per year in accordance with state law. Contractor has provided "at cost" rabies vaccinations at every clinic. The rabies shot is currently being offered for $6.00. The clinics are to be held the 31d Saturday of each month from 1:30 — 3:30 p.m. EXHIBIT E PRIORITY OF FIELD SERVICES An Animal Control Officer will respond to medical emergencies and other emergencies involving danger to humans within 30 minutes or less during regular service hours, Monday through Friday, 8:00 a.m. - 5:00 p.m. and within 60 minutes or less after regular service hours, on Saturdays and Sundays and holidays. Response time to non -emergency calls will be within 24 hours. Barking dog and public nuisance complaints will be handled within 72 hours. Emergency calls - During regular service hours PRIORITY ONE: To be handled immediately. a. Animals endangering health or safety of the public b. Aggressive stray animals at large c. Animal bites, involving animals at large d. Sheriff, police, fire request for emergency service e. Animal cruelty/neglect complaints PRIORITY TWO: a. Sick or injured stray animals b. Animals in distress c. Humane investigation -life threatening d. Livestock or equine at large PRIORITY THREE: a. Dead animals on public property Emergency calls & after regular service hours -To be handled immediately: a. Animals endangering health or safety of the public b. Sheriff, police, fire request for emergency service c. Aggressive stray animals at large d. Animal bites, involving animals at large e. Sick or injured stray animals f. Animals in distress g. Humane investigations- life threatening Non -emergency calls a. Impound of confined stray animals b. Quarantine of confined, owned animals c. Quarantine release of biting animals d. Leash law enforcement e. Permit investigations f. Humane investigation- non life threatening g. Public nuisance investigations