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HomeMy WebLinkAbout0010_2_MCG - Technical Proposal Proposal to Conduct a Police Services JPA Feasibility Study RFP 2015-019 CITY OF SAN JACINTO, CALIFORNIA mat rix consulting group TABLE OF CONTENTS Proposal Section Page 1. COVER LETTER i 2. EXECUTIVE SUMMARY 1 3. APPROACH TO THE SCOPE OF WORK 5 4. PROJECT MILESTONES AND SCHEDULES 19 5. CONSULTANT TEAM 20 6. CONSULTANT REFERENCES 34 7. ADDENDA 38 8. SAMPLE WORK PRODUCTS 39 9. FEE PROPOSAL 40 1. COVER LETTER 2. EXECUTIVE SUMMARY CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 1 2. EXECUTIVE SUMMARY This section provides a brief, but comprehensive overview of our proposal to conduct this JPA Feasibility Study. 1. SCOPE OF WORK This study is designed to evaluate the feasibility of creating a Police Services Joint Powers Authority (JPA) to manage the services of 11 cities – Canyon Lake, Calimesa, Coachella, Jurupa Valley, Lake Elsinore, Menifee, Moreno Valley, Perris, San Jacinto, and Temecula. The initial analysis, the first of three phases, is designed to be a comprehensive feasibility study of the police services needs and costs of a JPA and will include: • Determining the potential of a JPA to manage police services consistent with the level currently provided by the Riverside County Sheriff’s Office. • Identifying the advantages and disadvantages of creating a JPA as compared to the current services. • A detailed review of existing police management and operations. • Establishing a recommended organizational structure for the JPA as compared to the existing organization and staffing levels of each participating agency. • Defining the services and method of service delivery under the JPA for all necessary functions of the police organization. • Defining and determining cost factors for the administration, capital purchases, and start-up of the JPA structure. • Determining how the JPA would have access and use of necessary Riverside County Sheriff’s Office regional law enforcement services. • A comprehensive salary and benefit survey with recommended compensation ranges for each job classification, including pension options. • Potential areas of financial savings in the immediate and long term compared to current costs. • A proposed implementation schedule, considering that Phase 2 (how to execute implementation) and Phase 3 (full implementation) will follow subsequently. While most communities are satisfied with the Sheriff’s Office’s handling of and CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 2 response to crime and service needs, examining joint service alternatives is ‘due diligence’ on these contract services. These issues underscore the cities’ interest in this study. For this study, however, there is an important test that is the focus of much of the analysis – is the JPA cost effective yet still provides proper police services for all entities involved as compared to current levels of service. The overall structure of this evaluation is envisioned to be comprise three phases – this feasibility evaluation and subsequent implementation phases (2). The next section of the proposal describes in detail how the Matrix Consulting Group would evaluate the feasibility in Phase 1. 2. WORK APPROACH This study to be defensible and usable needs to be based on a number of principles: • Extensive input from local managers and elected officials. • Reaching out to citizens on law enforcement services and alternatives. • Be extensively and thoroughly fact based. • Be subject to extensive reviews with a project committee. • The final report needs not only to recap this but to start implementation. The table, below, graphically displays the steps and tentative schedule to conduct the Police Services JPA Feasibility Study. As can be seen from the chart, we are proposing that the study be completed in 20 weeks (five months). Project Task/Week 1 2 3 4 5 1. Project Initiation 2. Law Enforcement Profiles 3. Community Input 4. Assumptions for Alternatives 5. Salary Survey 5. Alternative Resource Needs 6. Alternative Organizations 7. Alternative Costs 8. Start-up Costs 9. Final Report As extensively described in the task plan later in this proposal there would be a deliverable associated with each project task. CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 3 3. THE PROPOSED PROJECT TEAM The Matrix Consulting Group proposes to utilize a senior project team, including our President and other experienced personnel with direct law enforcement experience. The most senior members of the team have between 10 and 30 years of professional experience as consultants and/or law enforcement professionals. Our team includes no subcontractors. All of our experienced team members are Matrix Consulting Group staff who have worked together regularly on law enforcement projects. RICHARD BRADY is the President of the Matrix Consulting Group. He is the leader of our management studies and law enforcement analytical practices. He has been a consultant to local governments for over thirty years. During that period, he has specialized in the analysis of police services, having conducted studies involving over 250 law enforcement agencies. Mr. Brady has managed and/or significantly participated in every law enforcement study cited as experience in this proposal. Mr. Brady has conducted over 200 policing studies in California and in 38 other states across the country. Mr. Brady has a BA from California State University, Hayward; and a doctorate from Oxford University, U.K. Mr. Brady would function as project manager. BYRON PIPKIN is a Senior Manager with the Matrix Consulting Group. He has over 32 years of experience as a public safety officer through the rank of Deputy Chief in the Sunnyvale Department of Public Safety. Byron Pipkin has extensive consulting experience which includes analysis of law enforcement operations for Sunnyvale’s Department of Public Safety as a client project coordinator. Byron Pipkin is a graduate of the FBI National Academy; received California POST Management, Supervisory and Advanced certificates; and he received his BA from San Jose State University in their Justice Administration program. JERRY HOOVER is a Senior Manager with the Matrix Consulting Group. He has a strong background in law enforcement, including having previously served as the Chief of Police in Reno, Nevada and in the City of St Joseph, Missouri. Mr. Hoover has also served as interim Police Commissioner to the United Nations in Sudan, and was recently Contingent Commander in support of police training in Afghanistan. GREG MATHEWS – Mr. Mathews, a Senior Manager, has over 27 years of private sector and government experience, performing as both a senior management consultant and executive manager. He concluded his public sector career in 2005 as Deputy Director of Auditing for the Los Angeles City Controller’s Office where he managed the day-to-day functions of the Performance Auditing, Follow-up, and Management Assessment sections in the Performance Audit Division for a city-wide elected official. He began his formal career with the Pasadena Police Department, supervising the Crime Analysis Unit and became a POST-certified Level 1 Reserve Police Officer. He holds a B.A. degree from UC Davis and M.P.A. from the University of Southern California. CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 4 IAN BRADY is a Consultant with the Matrix Consulting Group as part of our Management Services Division, and is based in our Mountain View office. Recently, before joining the Matrix Consulting Group as a full-time consultant, Mr. Brady previously served as an intern for two years. He received his BA in Political Science from Willamette University in Salem, Oregon. 4. EXPERIENCE The Matrix Consulting Group has extensive experience conducting police services analyses of all types. We have worked extensively with law enforcement agencies of all sizes and diverse operating environments and communities – in all, over 300 departments. A partial list of our police management, staffing and operations study experience in the past 10 years is provided below (with projects in California bolded): Albuquerque, New Mexico Arlington, Texas Arlington, Washington Asheville, North Carolina Aurora, Colorado Bayonne, New Jersey Berkeley, California Beverly Hills, California Birmingham, Alabama Brattleboro, Vermont Chula Vista, California Clearwater, Florida Coral Gables, Florida Corvallis, Oregon Cotati, California Des Moines, Washington Des Peres, Missouri Elko, Nevada Galt, California Gilroy, California Goodyear, Arizona Greenfield, California Gresham, Oregon Hanford, California Hayward, California Jacksonville, Florida Kenmore, Washington Lawrence Twp., New Jersey Las Vegas Metro, Nevada Lowell, Massachusetts Milwaukee, Wisconsin Monrovia, California Montville, New Jersey Mt. Lebanon, Pennsylvania Napa, California Newburgh, New York Onondaga County, New York Omaha, Nebraska Ontario, California Pacifica, California Phoenix, Arizona Pittsburg, California Portland, Oregon Richmond, Virginia Rohnert Park, California Roseville, California San Antonio, Texas Seaside, California Southlake, Texas Spokane, Washington St. Petersburg, Florida Suffolk, Virginia Suisun, California Sunnyvale, California Tacoma, Washington Vancouver, Washington Venice, Florida Vernon, California Watertown, Massachusetts Winnipeg, Manitoba (Canada) The firm and this proposed project team has extensive prior experience conducting new agency feasibility studies and evaluations of contracting for law enforcement services. The following table provides a summary of the feasibility and related studies conducted by the firm. Contract Service Evaluation Feasibility Studies Consolidation Analysis Kenmore, WA La Quinta, CA Lynwood, CA Laguna Hills, CA Palmdale, CA Patterson, CA Pinellas County, FL San Bernardino County, CA Broome County, NY Citrus Heights, CA College Park, MD Cupertino, CA Danville/Lafayette/Orinda, CA Goleta, CA Hilton Head Island, SC Lauderdale Lakes, FL Augusta / Richmond County, GA Bergen County, NJ Boston Area Agencies, MA Broome County, NY Carthage/West Carthage, NY Endicott/Vestal, NY Hall County / Gainesville, GA High Desert Cities, CA 3. APPROACH TO THE SCOPE OF WORK CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 5 3. APPROACH TO SCOPE OF WORK The section, which follows, presents a detailed description of the analytical tasks we will complete to achieve the study objectives of this Police Services JPA Feasibility Study. This study would be conducted in three phases – the first phase encompassing fact finding, issues identification, analysis and recommendations; then implementation assistance. The task plan, which follows, describes how this study would be conducted in Phase 1 only. 1. PROJECT UNDERSTANDING. This study is designed to evaluate the feasibility of creating a Police Services Joint Powers Authority (JPA) to manage the services of 11 cities – Canyon Lake, Calimesa, Coachella, Jurupa Valley, Lake Elsinore, Menifee, Moreno Valley, Perris, San Jacinto, and Temecula. The initial analysis, the first of three phases, is designed to be a comprehensive feasibility study of the police services needs and costs of a JPA and will include: • Determining the potential of a JPA to manage police services consistent with the level currently provided by the Riverside County Sheriff’s Office. • Identifying the advantages and disadvantages of creating a JPA as compared to the current services. • A detailed review of existing police management and operations. • Establishing a recommended organizational structure for the JPA as compared to the existing organization and staffing levels of each participating agency. • Defining the services and method of service delivery under the JPA for all necessary functions of the police organization. • Defining and determining cost factors for the administration, capital purchases, and start-up of the JPA structure. • Determining how the JPA would have access and use of necessary Riverside County Sheriff’s Office regional law enforcement services. • A comprehensive salary and benefit survey with recommended compensation ranges for each job classification, including pension options. • Potential areas of financial savings in the immediate and long term compared to current costs. CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 6 • A proposed implementation schedule, considering that Phase 2 (how to execute implementation) and Phase 3 (full implementation) will follow subsequently. This is expected to be an empirical study – based on data reflecting the needs and uses of law enforcement services by all governmental entities participating, but also predicated on intensive input from staff within the these agencies. (1) Current Contract Services The Riverside County Sheriff’s Office currently provides police services for seventeen (17) cities and one (1) Indian Reservation through individual contracts. Those cities include: • Calimesa ** • Moreno Valley** • Canyon Lake** • Morongo Indian Reservation • Coachella** • Norco • Eastvale • Palm Desert • Indian Wells • Perris** • Jurupa Valley** • Rancho Mirage • Lake Elsinore ** • San Jacinto ** • La Quinta • Temecula** • Menifee** • Wildomar ** Cities interested in a feasibility study for a JPA as of release of this proposal (2) Contract Costs: The principal motivation for this study are increases in contract costs. Cities pay a set rate for the number of patrol hours they need to provide adequate police coverage, plus more for additional services. The cost per hour is adjusted annually and, while the Great Recession slowed the rate of increase, they are increasing again and cumulatively have been great over time. The rates for the past eight fiscal years, along with the increase over the previous year, are as follows: 2007-08: $111.80 (up 5.03%) 2008-09: $117.30 (up 4.84%) 2009-10: $121.97 (up 3.98%) 2010-11: $125.37 (up 2.79%) 2011-12: $126.74 (up 1.09%) 2012-13: $132.69 (up 4.69%) 2013-14: $139.29 (up 4.97%) 2014-15: $149.09 (up 7.04%) Cumulative Change: 33.4% Source: Riverside County Sheriff's Office   CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 7  Trends in these contract cost per hour changes are shown graphically below:       The cities participating in this study together paid almost $120 million for contract law enforcement services to Riverside County in 2015 (not including the Morongo Indian Reservation). Contract costs for participating cities in this study are shown in the following table along with the range of costs per capita for each city. • Depending on size and services contracted for the costs per community range from $1.4 million for Calimesa (and $1.5 million for Canyon Lake) to $33.4 million for Moreno Valley. • On a cost per capita, the costs range greatly – from $122 for Menifee to $203 for Temecula, a variation of 65%. In conclusion, due to the increase in cost annually averaging more than 4% for the first seven years and more than 7% over the previous year, cities are looking at having to make choices between current service levels and the ability to pay the 100 110 120 130 140 150 160 Contract City Contract Cost Cost / Capita Calimesa $1.4 m $166 Canyon Lake $1.5 m $136 Coachella $7.5 m $170 Jurupa Valley $12.6 m $127 Lake Elsinore $11 m $183 Menifee $10.4 m $122 Moreno Valley $33.4 m $165 Perris $13.5 m $183 San Jacinto $8.2 m $176 Temecula $22.3 m $203 CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 8 predicted costs for police services. The Sheriff’s Office is expecting to increase costs by 7% for the next several years due to its own projected budget shortfall. This is a primary reason for the commissioning of this study. (3) Crime As demonstrated in the following tables, the number of violent crimes and property crimes for the cities (and not including the Reservation) covered in this study vary considerably. Violent Crimes 2010 2011 2012 2013 2014 Calimesa 18 10 13 14 17 Canyon Lake 10 21 11 3 13 Coachella 193 276 265 118 166 Jurupa Valley 0 150 312 267 287 Lake Elsinore 108 122 130 103 128 Menifee 64 53 87 99 107 Moreno Valley 724 732 706 638 584 Perris 160 167 240 241 180 San Jacinto 108 118 137 124 101 Temecula 74 95 97 91 100 Property Crimes 2010 2011 2012 2013 2014 Calimesa 166 159 202 165 259 Canyon Lake 223 225 209 157 128 Coachella 1623 1697 1547 1372 1152 Jurupa Valley 0 1414 3174 3065 2586 Lake Elsinore 1571 1611 1932 1494 1662 Menifee 1339 1611 1942 1680 1501 Moreno Valley 5222 5762 6371 5872 6410 Perris 1735 2124 2081 2038 1905 San Jacinto 1371 1462 1479 1805 1875 Temecula 2351 2406 2440 2848 2535 As with costs, it is valuable to adjust for community size and examine crime rates. These figures are shown in the following table. Crime Rates 2015 Violent Crimes/1,000 pop Property Crimes/1,000 pop Calimesa 1.60 24.83 Canyon Lake 1.01 19.17 Coachella 6.30 36.80 Jurupa Valley 3.20 32.53 Lake Elsinore 2.41 35.84 Menifee 1.09 24.26 Moreno Valley 3.54 31.91 Perris 3.40 29.47 San Jacinto 3.00 32.41 Temecula 0.94 23.59 CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 9 While most communities are satisfied with the Sheriff’s Office’s handling of and response to crime and service needs, examining joint service alternatives is ‘due diligence’ on these contract services. These issues underscore the cities’ interest in this study. For this study, however, there is an important test that is the focus of much of the analysis – is the JPA cost effective yet still provides proper police services for all entities involved as compared to current levels of service. The overall structure of this evaluation is envisioned to be comprise three phases – this feasibility evaluation and subsequent implementation phases (2). The next section of the proposal describes in detail how the Matrix Consulting Group would evaluate the feasibility in Phase 1. 2. TASK PLAN The task plan, which follows, provides a detailed description of the steps that the project team would take to conduct and complete this study for the agencies participating in this study (‘agency’, including the participating cities and the Morongo Indian Reservation). Task 1 Initiate the Project and Document Law Enforcement Trends and Issues Which Led to This Study. The purpose of this first task is to develop a thorough understanding of issues and expectations of all parties to the study. Completion of this task will include: • Interview the City Managers and, if desired, representative elected officials from each of the participating agencies. During the course of these interviews, the project team will explore the following: – Attitudes toward current service levels and service responsiveness of the Riverside County Sheriff’s Office. – Views toward any unmet law enforcement related needs. – An understanding of cost of service trends and issues. – Identification and views toward any viable alternatives. – Identification of issues regarding regional service delivery issues. • Interview key representatives of the Riverside County Sheriff’s Office (RCSO), including each local contract police chief. These interviews would review and discuss such issues as the following: – How the RCSO currently serves each agency and surrounding areas. CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 10 – Methods by which the RCSO communicates with officials and citizens. – Trends and issues that have arisen over the past few years. – Budget and resource allocation issues facing the RCSO that could further impact contract service operations. The project team would also collect budgets, recent service and performance reports provided and demographic information / projections for each agency. Task Result: The result of this task would be a final project work plan reflecting the project team’s improved understanding of the interest of each agency in participating in this project. We would present this project plan to the project committee. Task 2 Document and Compare Law Enforcement Services, Staffing, Workloads and Service Levels in Each Jurisdiction. To establish a basis for structuring and comprehensively evaluating the law enforcement organization alternatives, we will develop a portrait of staffing, workloads and service levels. We will gather and analyze detailed information about staffing, deployment, crime and service workloads, and service levels from the RCSO. In order to understand the system of law enforcement service delivery and the basis for organizational alternatives, we will document the following: • Contract service requirements. • Community-generated calls for service (CFS) workloads by time of day and day of week; similarly, document deputy-initiated workloads. Develop long term trend data on calls for service and deputy-initiated activities. • Part I and Part II crime rates and arrests in each jurisdiction (by type) over 10 years. • Field deployment levels by the RCSO in each jurisdiction and surrounding areas. • Response times by priority or urgency of call. • Document the types of deputy-initiated activities currently accomplished by field patrol personnel. Develop an understanding of the ways in which these activities are planned and staff help accountable. • Other workloads of patrol (as well as other personnel) such as court appearances, public education, etc. CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 11 • Number of cases forwarded to investigative staff for follow-up as well as the results of these cases. • Traffic enforcement workloads and traffic enforcement activities. • Nature and scope of crime prevention programs currently provided. • Document how the contract ‘works’ from the perspective of generating base and supplemental costs to each of the participating agencies. In developing this database of information the project team would document workloads and service levels in each jurisdiction and across jurisdictions, deployments of staff in the jurisdiction and in surrounding areas, and costs. Task Result: A summary of the contract and how it compares to actual service delivery would also be developed. The project team would summarize this information in a narrative and statistical descriptive profile. This document would be reviewed with the project committee as well as with the Riverside Sheriff’s Office. Task 3 Understand Community Views About Law Enforcement Services. It is critical for the project team to attempt to develop some input regarding current law enforcement services as well as viable alternatives from the communities served. To provide a major avenue for input at the outset of the project, we plan to conduct a citizen online survey to gauge views toward current services and regional alternatives. We would conduct an electronic survey that could be completed by any member of the public in all of the jurisdictions to provide additional feedback and input to the project team regarding law enforcement services. Information regarding the perceptions of the law enforcement services provided and the current satisfaction with these services will provide unique insight. Attitudes toward some of the following questions would be sought: Document attitudes toward the types, levels and quality of law enforcement services provided. Document attitudes toward responsiveness of RCSO personnel. Document perceptions regarding key management issues. Identify service gaps and new programmatic and service needs. Questionnaires would be confidential and completed via an online survey instrument (SurveyMonkey). This is a cost effective method to obtain community input into the study. We would work with each jurisdiction to develop mechanisms to inform and promote this survey to their citizens. CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 12 Task Result: Summaries of the findings from the survey identifying major themes, comments received and suggestions for change by agency. Task 4 Develop Assumptions for Use in the Analysis of Alternatives. The project team will evaluate the feasibility of consolidation of law enforcement among contract agencies in Riverside County. The feasibility of these alternatives will be compared, in terms of service and cost effectiveness, with the existing approaches of independent police agencies. The project team will review the results of the first three tasks and develop an issues list and a set of service level objectives that can be employed as a basis for structuring and costing JPA and other shared service alternative approaches to providing law enforcement services. Issue areas could include: • Field deployment levels. • Use of civilian personnel. • Response time targets. • Scope of prevention and community programming. • Level of investigative services in each jurisdiction and shared. • How support services should be handled and the degree to which communities could cooperatively provide some or all of these services. • Which services best lend themselves to functional consolidation or increased shared services? • Which services make sense to continue to be provided through the County (e.g., communications or detention system facilities and systems). • How shared service alternatives would be organized, governed and costs allocated. Task Result: Once these issues have been formulated, we will review them with the project committee at a progress meeting. Based on the guidance provided by the committee, these objectives would be adjusted as appropriate, and will provide the basis for structuring consolidation alternatives. CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 13 Task 5 Conduct a Comparative Compensation Survey. The project team would develop a comprehensive salary and benefit survey for the participating agencies as a way to gauge comparative costs within the current contract and to set the stage for the analysis of JPA alternatives. Working with the project committee, as well as with human resource representatives in the cities, we would develop a preliminary list of surveyed cities, develop a comparative assessment tool and decide which agencies to include. We would contact each of the agencies and obtain information on: • Salary levels and ranges for relevant law enforcement positions. • Fringe benefit descriptions and costs for all benefits and each fringe benefit. • Explore the extent to which alternative benefit programs have been established or are being evaluated (e.g., defined contribution retirement plans, ACA, etc.). The project team would develop a comprehensive comparative document which documents the results of the survey and implications for the JPA feasibility assessment. Task Result: The results of the compensation survey would be reviewed with the project committee, together an assessment of the impacts of this data on the development of assumptions relating to the feasibility analysis. Task 6 Identify the Resources Needed for JPA or Other Alternatives. In this task, the project team will evaluate the feasibility of consolidating law enforcement services or increasingly sharing services involving the participating agencies. In developing the analysis in this task, we will explore: • The number of full time and part time sworn staff required to handle each function based on workloads, service level targets and geography. – Patrol – Investigations – Administrative services – Support services – Command staffing • The project team would analyze deployments for the participating agencies. This is critical for contiguous agencies because of the potential to share resources in a regional effort rather than assuming that each agency stands alone in field services. The Matrix Consulting Group has an innovative approach to evaluating deployments as evidenced by the sample map on the next page. Additional information can be found on our web site at www.matrixcg.net/beats CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 15 • What is the best use of civilians in the agency, including in core service areas currently provided by sworn personnel (for example in the response to low priority / risk crime and service calls). • Opportunities to share staff and/or programs among groups of agencies. These could include: – Management – Administrative services – Emergency communications – Investigations of major crimes – Crime prevention – Special services (such as SWAT, K9, accident investigations, forensics) – Support services (such as fleet and facility maintenance) • Opportunities to share certain infrastructure (e.g., administrative facilities, detention facilities and/or equipment) among groups of agencies. Alternatives explored would include organizational as well as functional consolidation alternatives (i.e., by function). Task Result: The product of this work task will be a detailed analysis of the staffing and organizational needs for public safety in consolidated service delivery alternative(s). This analysis will be reviewed with the project steering committee. Task 7 Identify Approaches for Organizing Law Enforcement Services to Participating Agencies in a Joint Powers Agreement. Once staff requirements have been determined, the project team will structure an organizational approach for delivering police services, including both organizational and functional consolidation. The organizational approaches would be analyzed in terms of the following: • How each would be structured legally – inter-local agreement or separate authority or, if there are fewer participants, contracts for service. • How each would be governed. • How each would be impacted by any current or potential labor agreements. • How each would impact other municipal services. • The advantages and disadvantages each alternative approach. CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 16 Task Result: The project team will develop analyses of the organizational alternative and review these with the project committee. Task 8 Develop Analyses of the Operating Costs for the Consolidated Police Service Alternative. We feel it is important to develop and evaluate the consolidated police agency alternatives at a level of detail sufficient for the communities to pursue the choice(s) with a level of confidence. As a result, we will structure and estimate the cost of consolidation as follows: • Summarize the number of line staff required, by position type; evaluate part time staff availability and use options. • Develop plans of administrative, command, and support staffing necessary to support operations. • Once the consolidated organizational structures have been defined, estimate the competitive labor costs associated with the staffing plan. Base the analysis on the following: – Prepare a likely compensation schedule, by position, for the staffing plan based on existing compensation in the three communities or in the region. – Convert the staffing plans to estimated salary costs. – Estimate fringe benefit costs based on competitive local benefit packages. • Then, develop detailed operating expense budgets by cost component for the service delivery alternative. • Identify the ‘indirect’ costs associated with assuming a large new service such as law enforcement. This will include such costs as vehicles, technologies, facilities, and the provision of support services (e.g., HR, IT, etc.). • Alternative cost allocation approaches would be identified, costed and evaluated. • Project costs for ten (10) years and compare these costs to potential increases in contract services. Task Result: The results of the above would be pro-forma operating budgets for consolidated organizational approach. The results of these analyses of operating costs would be reviewed with the project committee. CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 17 Task 9 Identify Start-Up and Capital Requirements. This work task will involve developing capital budget and transition strategies for police consolidation or shared service. This would include: • Determining the types and numbers of equipment needed. • Identifying facility issues for addressing facility needs – centralized or centralized with satellite facilities. • Identifying short, medium and longer term alternatives associated with such major functions as emergency communications and short term holding facilities. • How to transition service responsibility from independent agencies to new service agencies to ensure services are maintained, yet duplication minimized. • What interim operational steps could be taken to move from current approaches to any new service delivery model adopted. • The cost impacts of alternative shared facilities and equipment among sub- regional groups of agencies. • A detailed schedule for implementation. Task Result: The results of this task will be capital budget and transition plan for implementing public safety alternatives. Task 10 Provide the Results of the Consolidation Feasibility Analysis. With the completion of the previous tasks the project team will develop draft and final reports for the project committee and the communities to review. The final report will be comprised of the following: • A summary and comparison of current law enforcement services provided by the RCSO. • A summary of the community surveys. • A summary of the analysis of the feasibility of shared law enforcement services in a JPA or other shared services environment, including: – Organizational and service needs – Operating, capital and start up costs – Transition strategies CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 18 – Governance – Cost allocation – The advantages and disadvantages of each approach – Implementation strategies and timetables, including approaches for subsequent phases for this feasibility effort. We are prepared to present the final report to the public in an information work session to collective city councils and other officials. We would accommodate any interest in additional meetings for minor costs described in the cost section of this proposal. Task Result: The results of this task will be the final report and presentation(s) to the public. 4. PROJECT MILESTONES AND SCHEDULES CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 19 4. PROJECT MILESTONES AND SCHEDULE The table, below, graphically displays the tentative schedule to conduct the Police Services JPA Feasibility Study. The chart shows the sequencing of each proposed work task, the elapsed time it would take to complete each task. As can be seen from the chart, we are proposing that the study be completed in 20 weeks (five months). Project Task/Week 1 2 3 4 5 1. Project Initiation 2. Law Enforcement Profiles 3. Community Input 4. Assumptions for Alternatives 5. Salary Survey 5. Alternative Resource Needs 6. Alternative Organizations 7. Alternative Costs 8. Start-up Costs 9. Final Report As described in the task plan earlier in this proposal there would be a deliverable associated with each project task. 5. CONSULTING TEAM CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 20 5. CONSULTANT TEAM This section of the proposal provides a comprehensive portrait of both the firm’s and the project team’s qualifications and experience. 1. INTRODUCTION TO THE MATRIX CONSULTING GROUP The Matrix Consulting Group was formed by senior consultants who created it in order to pursue a service in which the senior people actually do the work in a low overhead environment. Our only business focus is the provision of organization and management analytical services to local government. Our firm’s history and composition are summarized below: • We were founded in 2002. However, the principals and senior staff of our firm have worked together in this and other consulting organizations as one team for between 10 and 30 years. • Our only market and service focus is management, staffing and operations analysis of local government. • While we provide a variety of services to local government our most significant service area is public safety. The Matrix Consulting Group project team has conducted studies of more than 300 police and sheriff’s departments in California and throughout the United States. This experience includes both operational studies and alternative service delivery studies. • Our firm maintains offices in California (where we are incorporated domestically), Massachusetts, Illinois, Washington and Texas. We currently have 15 full-time and 5 part-time staff. • Our proposed project team would be led and largely staffed from our California Headquarters office. We are proud of our track record in providing analytical assistance to local governments in general, and to police departments specifically. This track record is bolstered by our rate of successful implementation, which exceeds 80% of recommendations made. 2. PERSONNEL The Matrix Consulting Group proposes to utilize a senior project team, including our President and other experienced personnel with direct law enforcement experience. The most senior members of the team have between 10 and 30 years of professional CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 21 experience as consultants and/or law enforcement professionals. The organization chart, which follows, depicts the project team: It should be reiterated that our team includes no subcontractors. All of our experienced team members are Matrix Consulting Group staff who have worked together regularly on law enforcement projects. Summary descriptions of each team member are provided below beginning with our proposed project manager, with more detailed resumes following these biographies: • RICHARD BRADY is the President of the Matrix Consulting Group. He is the leader of our management studies and law enforcement analytical practices. He has been a consultant to local governments for over thirty years. During that period, he has specialized in the analysis of police services, having conducted studies involving over 250 law enforcement agencies. Mr. Brady has managed and/or significantly participated in every law enforcement study cited as experience in this proposal. Mr. Brady has conducted over 200 policing studies in California and in 38 other states across the country (a listing since 1990 can be found in the more detailed resume which follows this section of the proposal). His recent police contracting and feasibility studies include La Quinta and Laguna Hills as well as Patterson (CA) and Park Ridge, Montvale and Woodcliff Lake (NJ). Mr. Brady has a BA from California State University, Hayward; and a doctorate from Oxford University, U.K. Mr. Brady would function as project manager and primary contact for the City on this project but would include participation in every phase of the project. • BYRON PIPKIN is a Senior Manager with the Matrix Consulting Group. He has over 32 years of experience as a public safety officer through the rank of Deputy Chief in the Sunnyvale Department of Public Safety. Byron Pipkin has extensive Richard Brady President Project Manager Byron Pipkin Senior Manager Project Analyst Jerry Hoover Senior Manager Project Analyst Greg Mathews Senior Manager Project Analyst Ian Brady Senior Consultant Project Analyst CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 22 consulting experience which includes analysis of law enforcement operations for Sunnyvale’s Department of Public Safety as a client project coordinator. His consulting experience also includes analysis of the police departments in Spokane (WA), Goodyear (AZ), Galt (CA), Gilroy (CA) and Omaha (NE), Onondaga County Sheriff’s Office (NY) as well as Newburgh (NY) and Park Ridge, Montvale and Woodcliff Lake (NJ). He also worked on our police feasibility studies for Laguna Hills (CA) and three Boroughs in Bergen County (NJ). He also completed a study of the Winnipeg Police Service (Manitoba, Canada). Byron Pipkin is a graduate of the FBI National Academy; received California POST Management, Supervisory and Advanced certificates; and he received his BA from San Jose State University in their Justice Administration program. Byron would be the lead analyst in charge of evaluating the service feasibility. • JERRY HOOVER is a Senior Manager with the Matrix Consulting Group. He has a strong background in law enforcement, including having previously served as the Chief of Police in Reno, Nevada and in the City of St Joseph, Missouri. A demonstrated leader and nationally recognized expert in his field, with broad expertise in police training and operations consulting, Mr. Hoover is regularly chosen to lecture at Universities and conferences throughout the country and is an Assistant Professor, coordinating the Criminal Justice Program for Feather River College. He has also served as the Senior Police Advisor to the U.S. Department of State, and as a consultant to the Royal New Zealand Police. Among his many distinguished roles, Mr. Hoover has served as interim Police Commissioner to the United Nations in Sudan, and was recently Contingent Commander in support of police training in Afghanistan. He has worked with Matrix Consulting Group on recent police assignments in Portland (OR), Elko (NV) and Pacifica (CA). Jerry would be the lead analyst in charge of evaluating management and citizen service issues. • GREG MATHEWS – Mr. Mathews, a Senior Manager, has over 27 years of private sector and government experience, performing as both a senior management consultant and executive manager. He concluded his public sector career in 2005 as Deputy Director of Auditing for the Los Angeles City Controller’s Office where he managed the day-to-day functions of the Performance Auditing, Follow-up, and Management Assessment sections in the Performance Audit Division for a city-wide elected official. He began his formal career with the Pasadena Police Department, supervising the Crime Analysis Unit and became a POST-certified Level 1 Reserve Police Officer. For fourteen years he has provided government consulting services to states, cities, counties, and special districts throughout the U.S., emphasizing public safety, public utilities and public works engagements that include, most recently, Goleta and Chula Vista (CA), Grand Rapids (MI), Springfield (MO) and Albuquerque (NM). He holds a B.A. degree from UC Davis and M.P.A. from the University of Southern California. Greg would be the lead analyst in charge of evaluating the financial feasibility. CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 23 • IAN BRADY is a Consultant with the Matrix Consulting Group as part of our Management Services Division, and is based in our Mountain View office. Recently, Mr. Brady has worked on police management studies for Winnipeg (Canada), Hanford (CA), Berkeley (CA), Laguna Hills (CA), Huntington Beach (CA) and Arlington (WA). His experience also includes studies of the Rockingham County (NH) Department of Corrections and the Orange County (FL) Pretrial Release Program. Ian Brady was the lead analyst on our just completed beat redesign project for the Berkeley Police Department, including development of our firm’s GIS and statistical analytical approaches for evaluating existing and alternative beat structures. Before joining the Matrix Consulting Group as a full-time consultant, Mr. Brady previously served as an intern for two years. He received his BA in Political Science from Willamette University in Salem, Oregon. Ian would assist with data analysis and would be responsible for the comparative and GIS analysis as well as general data support. More extensive resumes for the proposed project team are provided in the following pages. CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 24 RICHARD P. BRADY President, Matrix Consulting Group Project Manager BACKGROUND Richard Brady is the Matrix Consulting Group's President. Mr. Brady has been a management consultant to local government for more than thirty years. Prior to joining the Matrix Consulting Group, he was the MAXIMUS national Vice President in charge of its local government consulting practice, and before that the managing partner of the California-based management consulting firm of Hughes, Heiss & Associates. Mr. Brady has conducted numerous studies of every local government function. However, the vast majority of his work is in the law enforcement, criminal justice and public safety areas. PROJECT EXPERIENCE The following points summarize Mr. Brady's project experience. State Illustrative Law Enforcement Management and Staffing Studies Alabama Birmingham Alaska Anchorage Arizona Goodyear, Phoenix, Prescott Valley California Alameda County, Anaheim, Butte County, Chula Vista, Citrus Heights, Contra Costa County, Galt, Gilroy, Goleta, Glendale, Hayward, Kern County, Los Angeles, Los Angeles County, Los Gatos, Lynwood, Monrovia, Napa, Ontario, Orange County, Palmdale, Palo Alto, Pittsburg, Poway, Roseville, San Jose, Pasadena, San Bernardino, San Bernardino County, San Mateo County, San Rafael, Santa Ana, Santa Barbara County, Santa Monica, Sonoma County, Sunnyvale Colorado Aurora Connecticut Stamford Florida Alachua County, Coral Gables, Jacksonville, Jupiter, North Miami Beach, Orange County, Pasco County, Pinellas County, Port Richey and Venice Georgia Americus, Augusta-Richmond County, DeKalb County, Fulton County, Gainesville, Hall County, Chatham County. Illinois Lansing Louisiana Alexandria Massachusetts Beverly, Boston, Lawrence, Milford, Mansfield, Burlington, Pelham, Watertown, Wayland, Westwood, Whitman CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 25 State Illustrative Law Enforcement Management and Staffing Studies Michigan Alpena and Detroit Minnesota Anoka County Missouri Des Peres and Raymore Nebraska Omaha Nevada Las Vegas Metropolitan Police Department, Elko, Sparks and Reno New Hampshire Portsmouth and Rockingham County New York Albany, Carthage, Endicott, Newburgh, Vestal and Briarcliff Manor North Carolina Burke County and Durham Ohio Fairborn Oregon Portland, Clackamas County and Grants Pass Pennsylvania Mount Lebanon and York South Carolina Beaufort County, Charleston County, Hilton Head Island, Spartanburg County Tennessee Nashville-Davidson County and Knox County Texas Arlington, San Antonio, Terrell, El Paso, Grand Prairie and Southlake Utah Salt Lake City Vermont Brattleboro and Montpelier Virginia Richmond, Leesburg, Suffolk and Loudoun County Washington Arlington, Spokane, Kirkland and Snohomish County Wisconsin Sun Prairie, Milwaukee, Dane County Canada Winnipeg He is currently working to complete police studies in Hennepin County (MN), Redding (CA), Carlisle (PA), Cooper City (FL) and Columbia (MO). Law Enforcement Program Studies: Mr. Brady has performed a wide variety of studies of law enforcement programs and services. Selected studies have included the following: • Emergency Communications – over 75 studies of existing communications centers (e.g., Monterey County, CA) as well as consolidation alternatives (e.g., San Mateo County, CA). CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 26 • Personnel policies and procedures studies for Escondido (CA), Danville (VA) and Fluvanna County (VA). Secondary employment policy development for all San Mateo County (CA) police agencies and the Sheriff’s Office. • Support staffing needs for Beverly Hills and Santa Ana (CA). • Regional Law Enforcement Feasibility Studies: Mr. Brady has been involved or managed several law enforcement regionalization studies. These have included the following: - Police Services Feasibility Study for Laguna Hills and La Quinta – Mr. Brady developed a police services plan for these contracts with the Orange County and Riverside County Sheriff’s Offices. - Regionalization Opportunities in Training and Communications for the Boston Metropolitan Area. The Regionalization Commission chose members of this project team to work with over 110 agencies on public safety regional issues. - Law Enforcement Consolidation Feasibility Study for Broome County, New York: all police Services have begun to consolidate all support functions (communications, records, information systems, training) as well as shift supervision as a first step to consolidation. - Regional Law Enforcement Feasibility Study for San Bernardino County, California Contract Cities: Nine cities receive contracted law enforcement services from the San Bernardino County Sheriff’s Office. Because the County changed its philosophy of contracting, costs increased dramatically. – Three Community Police Consolidation Feasibility Study – for Montvale, Woodcliff Lake and Park Ridge (NJ). EDUCATION BA, California State University, Hayward Ph.D., Oxford University, United Kingdom CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 27 BYRON K. PIPKIN Senior Manager, Matrix Consulting Group Project Analyst BACKGROUND Byron Pipkin brings a public safety manager's perspective to the project team. He has thirty-two years of experience in law enforcement and fire service, including fourteen years in management positions in the Sunnyvale Department of Public Safety (CA) – a fully integrated police and fire agency. During his career he managed every major law enforcement and administrative function, including patrol operations, investigations, narcotics/vice operations, internal affairs, records, recruiting and hiring, training, administration, school resource officers, traffic operations, crime prevention, emergency preparedness, the mobile field force, and the SWAT team. He is also currently an instructor for the California Peace Officer Standards and Training Executive Development Course, teaching a course on effective management of law enforcement organizations. Mr. Pipkin is a Senior Manager with the Matrix Consulting Group. PROJECT EXPERIENCE Mr. Pipkin has experience as a lead with the following public safety agencies. • Arlington, TX • Aurora, CO • Beverly Hills, CA • Birmingham, AL • Cotati, CA • DeKalb County, GA • Galt, CA • Gilroy, CA • Goodyear, AZ • Grants Pass, OR • Gresham, OR • Newburgh, NY • Omaha, NE • Onondaga County, NY • Pacifica, CA • Phoenix, AZ • Portland, OR • San Antonio, TX • Spokane, WA • Springdale, AR • University of Missouri, Kansas City, MO • Vancouver, WA • Winnipeg, Manitoba (Canada) CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 28 He just completed a study of Internal Affairs in the Phoenix (AZ) Police Department. He completed a police consolidation studies for Laguna Hills (CA), La Quinta (CA) and the Boroughs of Park Ridge, Montvale and Woodcliff Lake (NJ). He is currently working with us to complete a police study in Carlisle (PA). MANAGEMENT ASSIGNMENTS Command of Sunnyvale DPS Special Operations Bureau, 2001-2005 Liaison with the FBI and the Joint Terrorism Task Force 2004-2005 Command of Police Field Operations Bureau, 2000-2001 Special Assistant to the Chief, 1999-2000 Fire Marshal, managed the Fire Prevention Bureau, 1997-1999 Command of Police Field Operations Bureau, 1994-1997 Community Services Bureau, Recruitment and Hiring, Training and Records, 1991-1994 EDUCATION Graduate of the FBI National Academy, Quantico, Virginia B.S. in Administration of Justice, California State University, San Jose PROFESSIONAL CERTIFICATES P.O.S.T. Management Certificate, 1993 P.O.S.T. Supervisory Certificate, 1986 California Community College Lifetime Teaching Credential, 1983 P.O.S.T. Advanced Certificate, 1980 CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 29 JERRY L. HOOVER Senior Manager, Matrix Consulting Group BACKGROUND Jerry Hoover is a Senior Manager with the Matrix Consulting Group. He has a strong background in law enforcement including having previously served as the Chief of Police in Reno, Nevada and in the City of St Joseph, Missouri. A demonstrated leader and national recognized expert in his field with broad expertise in police training and operations consulting, Mr. Hoover is regularly chosen to lecture at Universities and conferences throughout the country and is an Assistant Professor, coordinating the Criminal Justice Program for Feather River College. He has also served as the Senior Police Advisor to the U.S. Service of State, and as a consultant to the Royal New Zealand Police. Among his many distinguished roles, Mr. Hoover has served as interim Police Commissioner to the United Nations in Sudan, and was recently selected by Dyncorp International as the Principal Deputy Training Manager and Contingent Commander in support of police training in Afghanistan. EXPERIENCE IN POLICE SERVICES AND TRAINING Mr. Hoover has spent more than 35 years in police service and advisory roles, including the following selected capacities: • Coordinator, Administrative Justice Program, Feather River College, California • Principal Deputy Program Manager/Contingent Commander, Afghanistan • Senior Police Advisor, U.S. Service of State (D.C.) • International Police Transition Team Leader, U.S. Dept. of State, Iraq • Interim Police Commissioner, United Nations, Sudan • Police Reform and Restructuring Coordinator, United Nations, Sudan • Chief of Police, Reno Police Service, Nevada • Chief of Police, St. Joseph Police Service, Missouri • Commander, City of Boulder Police Department, Colorado • Lieutenant, City of Boulder Police Department, Colorado Mr. Hoover has taught more than 200 national seminars to law enforcement agencies in police training, ethics, community policing and problem solving. Areas of interest include Forensic anthropology, terrorism, government response to terrorist activities, new religious movements, adult-learning methodology, and policing in conflict-torn nations. Additionally, Mr. Hoover has authored a range of publications and training manuals and has received national recognition for his services, including such awards as the Champions of Industry Award, for Innovation in Government and the Community Oriented Policing Services (COPS) Award from the Service of Justice, for most innovative COPS funded project. CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 30 ADDITIONAL RELATED EXPERIENCE AND ACCOMPLISHMENTS • Consultant to Royal New Zealand Police, Wellington, N.Z. • Police Advisor to U.S. State Service, Kathmandu, Nepal. • Consultant to Sacramento Fusion Center – Training course for terrorism analysts • International Law Enforcement Academy in Botswana, Africa. Taught counter- terrorism class for FBI/FLETC. • National consultant to police and presenter at national conferences on topics of Community and Problem-Oriented Policing and Leadership. • Committee on Terrorism (2003-2006), International Association of Chiefs of Police (IACP). • Commission on Substance Abuse and Treatment (1997-99), Governor’s appointee. • Chair, Committee on Community Policing (1996-97), Missouri Police Chief’s Association. • University of Nevada: Adjunct lecturer, teaching courses in leadership and terrorism. • Nevada State College: Adjunct lecturer, teaching courses in public administration. • Pennsylvania State University: Instructor for national seminar program on leadership. • Sam Houston State University: Instructor for seminar on Community Policing. • Illinois Law Enforcement Training and Standards Board: Instructor for seminar in Executive Institute. ASSOCIATION AFFILIATIONS Mr. Hoover maintains memberships in the following associations: • Police Executive Research Forum • American Anthropological Association • International Association of Chiefs of Police • Society for Applied Anthropology EDUCATION AND TRAINING Mr. Hoover has a Master of Public Administration from Harvard University, John F. Kennedy School of Government. He received his Associates degree in Law Enforcement from Southwestern College, his BA in Anthropology from San Diego State University, and an MA in Anthropology from Colorado State University. Mr. Hoover also trained at the FBI Academy and the Law Enforcement Executive Training School. CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 31 GREG MATHEWS Senior Manager, Matrix Consulting Group BACKGROUND: Greg Mathews has over 27 years of private and public sector experience, performing as both a senior management consultant and executive manager. As Deputy Director of Auditing for the Los Angeles City Controller’s Office, he managed the day-to-day functions of the Performance Auditing, Follow-up, and Management Assessment sections in the Performance Audit Division for this elected official. This work was preceded by seven years at the Orange County Sanitation District—the third largest wastewater organization west of the Mississippi— as Administrative Services Manager and part of the Executive Leadership Team. He began is public sector career at the Pasadena Police Department later moving to the Public Works’ Parks Division. For nearly fourteen years he has provided public sector consulting services to states, cities, counties, and special districts throughout the U.S., and has completed comprehensive management studies encompassing over 120 operating departments. He has participated as project manager or lead consultant in over 80 consulting engagements, with emphasis in various public safety, public works, parks/recreation, public utilities and administrative fields. Agency-Wide Studies: Conducted studies of entire city and county organizations. Scopes of work included organizational structure and allocation of functions, management spans of control, service and staffing levels, operational requirements, information technology assessment, as well as policies and procedures review. Albuquerque (NM) Barstow (CA) Carlsbad (CA) Douglas (AZ) Goodyear (AZ) Hanford (CA) Matanuska-Susitna Borough (AK) Monroe County (MI) Rancho Mirage (CA) Roseville (CA) San Rafael (CA) Spokane (WA) Public Safety Studies: Conducted studies of dispatch, law enforcement, fire, and emergency medical response throughout the country to include feasibility studies, organizational and operational reviews, policy and procedure audit, staffing/scheduling practices, implementation of key performance metrics and use of information technology. Alameda County (CA) Aurora (CO) Beverly Hills (CA) Burbank (CA) Corvallis (OR) Chula Vista (CA) Dane County (WI) Eastpointe (MI) Milwaukee (WI) Mission Viejo (CA) Monterey County (CA) Montville (NJ) Omaha (NE) Orange County (CA) Orange County (FL) Placer County (CA) CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 32 Glendale (CA) Goleta (CA) Glenn County (CA) Greene County (MO) Inglewood (CA) Jackson County (OR) Kenmore (WA) Laguna Beach (CA) Laguna Nigel (CA) Lake Forest (CA) Long Beach (CA) Los Angeles (CA) Medford (OR) Reno, Sparks and Washoe Co. (NV) Republic (MO) San Clemente (CA) San Juan Capistrano (CA) San Mateo County (CA) San Rafael (CA) Santa Monica (CA) Simi Valley (CA) South Pasadena (CA) Stamford (CT) Tacoma (WA) He is currently working with us to complete police studies in Hennepin County (MN), Sherwood (OR) and Redding (CA). EDUCATION: Mr. Mathews received his B.A. from UC Davis and M.P.A. degree from the University of Southern California. CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 33 IAN BRADY Senior Consultant, Matrix Consulting Group BACKGROUND Ian Brady is a Senior Consultant with the Matrix Consulting Group as part of our Management Services Division, and is based in our Mountain View (CA) office. He began with the firm as an intern, but now has 4 years of consulting experience. He specializes in public safety and is dedicated to providing analytical support for all of our police, fire, emergency communications and criminal just system studies. Mr. Brady also developed the firm’s GIS analytical tools for analyzing field service workloads and service levels, beat design and efficiency, and alternatives to deployment and scheduling of resources. EXPERIENCE IN POLICE STUDIES Mr. Brady has experience conducting law enforcement management, staffing and operations studies, including recently for the following clients: • Arlington, Washington • Berkeley, California • Birmingham, Alabama • DeKalb County, Georgia • Hanford, California • Hayward, California • Laguna Hills, California • Orange County, Florida • Patterson, California • Portland, Oregon • Raleigh, North Carolina • Suffolk, Virginia • Winnipeg (Manitoba) He is currently working with us to complete police studies in Hennepin County (MN), Cooper City (FL), Columbia (MO) and Redding (CA). EDUCATION Mr. Brady received his BA in Political Science from Willamette University in Oregon. 6. CONSULTING REFERENCES CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 34 6. CONSULTANT REFERENCES In this section of the proposal is provided a summary of the police study experience of the firm together with reference information. 1. POLICE STUDIES CONDUCTED The Matrix Consulting Group has extensive experience conducting police services analyses of all types. These assignments have included management studies, staffing studies, feasibility studies and master plan studies such as this one. We have worked extensively with law enforcement agencies of all sizes and diverse operating environments and communities – in all, over 300 departments. A list of our police management, staffing and operations study experience in the past 10 years is provided below (with projects in California bolded): Albany, New York Albuquerque, New Mexico Americus, Georgia Arlington, Texas Arlington, Washington Asheville, North Carolina Aurora, Colorado Bayonne, New Jersey Berkeley, California Beverly Hills, California Birmingham, Alabama Brattleboro, Vermont Chula Vista, California Clearwater, Florida Coral Gables, Florida Corvallis, Oregon Cotati, California Des Moines, Washington Des Peres, Missouri Elko, Nevada Englewood Cliffs, New Jersey Fort Morgan, Colorado Franklin Twp., New Jersey Galt, California Gilroy, California Goodyear, Arizona Greenfield, California Gresham, Oregon Hanford, California Hayward, California Jacksonville, Florida Kenmore, Washington Lansing, Illinois Lawrence Twp., New Jersey Las Vegas Metro, Nevada Lowell, Massachusetts Manchester, New Hampshire Mansfield Massachusetts Milford Massachusetts Milwaukee, Wisconsin Monrovia, California Montville, New Jersey Mt. Lebanon, Pennsylvania Napa, California Newburgh, New York Onondaga County, New York Omaha, Nebraska Ontario, California Pacifica, California Peachtree City, Georgia Perrysburg, Ohio Phoenix, Arizona Pittsburg, California Portland, Oregon Richmond, Virginia Ridgewood, New Jersey Rio Rancho, New Mexico Rohnert Park, California Roseville, California San Antonio, Texas Seaside, California Southlake, Texas Spokane, Washington Springdale, Arkansas St. Petersburg, Florida Suffolk, Virginia Suisun, California Sunnyvale, California Tacoma, Washington Vancouver, Washington Venice, Florida Vernon, California Watertown, Massachusetts Winnipeg, Manitoba (Canada) York, Pennsylvania In addition, we are presently completing other police department studies throughout the U.S. including Redding (CA), Carlisle (PA) and Columbia (MO). The firm and this proposed project team has extensive prior experience conducting new agency feasibility studies and evaluations of contracting for law enforcement services. The following table provides a summary of the feasibility and related studies conducted by the firm. CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 35 Contract Service Evaluation Feasibility Studies Consolidation Analysis Kenmore, WA La Quinta, CA Lynwood, CA Laguna Hills, CA Palmdale, CA Patterson, CA Pinellas County, FL San Bernardino County, CA Broome County, NY Citrus Heights, CA College Park, MD Cupertino, CA Danville/Lafayette/Orinda, CA Goleta, CA Hilton Head Island, SC Lauderdale Lakes, FL Augusta / Richmond County, GA Bergen County, NJ Boston Area Agencies, MA Broome County, NY Carthage/West Carthage, NY Endicott/Vestal, NY Hall County / Gainesville, GA High Desert Cities, CA We also are completing a police and fire contract service evaluation for Cooper City, Florida. 2. REFERENCES We are providing in this section of the proposal, references for selected analytical projects that have been performed by the firm in the past 10 years. The RFP asks for comprehensive reference information for all project conducted for California agencies in the past 10 years. However, as the previous section demonstrates this is a list too long for purposes of a proposal in addition to the fact that many referees move on to other jobs or retire. The references provided projects include law enforcement feasibility studies as well as police management studies. Client Project Description Contact Information Laguna Hills, California Police Services Study 2013 $50,000 Laguna Hills had received law enforcement services from the Orange County Sheriff’s Department since incorporation in the early 1990’s. In spite of demonstrated high service levels and support from the community problems surfaced – costs had escalated during the last recession as personnel costs, especially pension costs, rose faster than inflation; assigned deputies were out of the City a large amount of time, often on lower priority responses; and the service lost a level of proactivity that is critical. Key recommendations included changing policies to restrict out of City responses, additional compensation from neighboring Laguna Woods for the provision of all late night services, and sharing the cost of the Administrative Sergeant with another contract city (savings of $122,000). Don White Assistant City Manager 949-707-2610 CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 36 Client Project Description Contact Information La Quinta, California Police Services Study 2014 $50,000 Based in extensive public input and support to the process this project evaluated the contract for service from the Riverside County Sheriff’s Office. Principal recommendations included – modify the contract to allow the Chief the discretion to allow patrol staffing levels to fall below the contracted level up to 15%; the City should work with the Sheriff’s Office and management from gated communities to evaluate the options available to facilitate quick entry of police officers; Expand the regular duty hours of the Traffic Unit to provide coverage from 0600 – 1900 or 2000 hours on weekdays but increase their productivity; reduce the number of daily Patrol Officer hours from 150 daily to 140 hours daily; this results in an annual savings – estimated at $581,965 in FY 2015-16. Chris Escobedo Assistant to the City Manager 760-777-7010 Danville, Lafayette and Orinda, California Law Enforcement Services Alternative Study 2008 $50,000 This study provided analysis of a wide range of alternatives for these three Contra Costa County communities, including improvements in the exist sheriff’s office contract, contracting with a different external service provider – Walnut Creek or San Ramon, consolidation and contracting opportunities in various grouping of these three communities and a fourth in one alternative (Moraga). The project team’s financial analysis supported one of the consolidation alternatives. The communities, however, have elected to pursue improvements in the existing sheriff’s office contracts. Joseph Calabrigo Town Manager Town of Danville 925-314-3302 Chula Vista, California Management and Staffing Study of the Police Department 2010-13 $90,000 In this two-phased study the project team recommended a redeployment of patrol resources to better match field workloads and proactive enforcement objectives, a beat redesign, implementation of a differential police response system, and ultimately an increase to the size of the patrol force because of its inability to come close to appropriate response time and proactivity targets. We have just completed the Phase 2 study which examined non-field functions. In this portion of the project we recommended re-funding several key internal support functions which were eliminated during the last recession relating to training and administrative support; we also recommended conversion of report transcriptionists to quality control and completely implement field reporting. Ed Chew (now) Information Technology Services Director 619-691-5031 CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 37 Client Project Description Contact Information Berkeley, California Beat Structure Project 2014 $44,000 In this study the Matrix Consulting Group developed a patrol redistricting plan for the Berkeley Department. While the study developed extensive analytics which evaluated calls for service, major crime, total workloads and other beat design issues, the project would not have successfully transitioned the Department from a 30 year old 18 beat structure to a more workable 14 beat one which allows for the deployment of a flex team without the active involvement of line patrol personnel, management and the community (including a citizen survey and 7 ‘town hall’ meetings). The team created detailed maps of beat alternatives. Lt. David Frankel Project Coordinator 510-981-5792 Raleigh, North Carolina Beat Redesign Project 2015 $55,000 In this just completed study the Matrix Consulting Group developed a plan to redesign an old beat structure now for this 450,000+ city and plan for a growing city to be 800,000 within the next 20 years. The beat inequities were great in this old beat structure, some beats had workloads 75% over and under the average. Suggestions to reassemble beats within Districts were also made. The project team also made several recommendations regarding shift management – clarifying the roles of watch commanders, district captains, shift lieutenants and sergeants. The structure and roles of community policing units was also addressed. These recommendations are being implemented by the Department. Sergeant Goodwin Research and Planning 919-996-1062 Portland, Oregon Police Department Staffing Study 2014 $145,000 In this project Matrix worked with the outgoing and new Chief of Police and command staff to develop a plan for the Police Department which addressed the needs of an effective community policing organization in an environment in which organizational culture transformation needed to be supported. The study resulted in redeployment of patrol staff, additional school resources officers, the reorganization of organized crime investigations and the development of a performance management system which supported managers while better informing the Mayor and Commission as well as the public. Captain John Scruggs Portland Police Department 503-793-8995 While it occurred a number of years ago, two members of our proposed team worked with 9 contract cities in San Bernardino County to evaluate individual and collective alternatives to the Sheriff’s Office. 7. ADDENDA CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 38 7. ADDENDA In spite of the fact that a bidders’ conference was held, which a representative of our firm attended, no addenda were issued. 8. SAMPLE WORK PRODUCTS CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 39 8. SAMPLE WORK PRODUCT We are proud to provide, under separate cover, our recently completed contract evaluation study conducted for La Quinta, California (in Riverside County). This project is also provided as a project reference. 9. FEE PROPOSAL CITY OF SAN JACINTO, CALIFORNIA Proposal to Conduct a Police Services JPA Feasibility Study (RFP 2015-019) Matrix Consulting Group Page 40 9. FEE PROPOSAL The Matrix Consulting Group proposes to conduct the Crime Trend and Service Study project for a fixed price of $195,000. The detailed calculations of our pricing structure are provided below. Project Task Partner Managers Additional Staff Total Professional Cost by Task 1. Project Initiation 40 40 0 80 $15,000 2. Service Profiles 40 80 40 160 $27,000 3. Community Input 8 0 16 24 $3,600 4. Assumptions 40 40 0 80 $15,000 5. Compensation Survey 8  8  40  56 $8,000 6. Resource Needs 40 120 40 200 $34,000 7. Organizations 40 40 0 80 $15,000 8. Alternative Costs 40 40 40 120 $20,000 9. Start-up Costs 40 40 40 120 $20,000 10. Report 40 80 40 160 $27,000 Total Staff Hours 336 488 256 1080 Hourly Billing Rates $200 $175 $125 Professional Staff Time Cost $67,200 $85,400 $32,000 $184,600 Travel-Related Cost $10,400 TOTAL COST $195,000 We typically contract on a fixed price basis with monthly billings representing our progress on the project. We are, however, open to other approaches for payment. RFP 2015-019 - Police Services JPA Feasibility Study CITY OF SAN JACINTO POLICE SERVICES STUDY Page 16 of 19 The fee information is relevant to a determination of whether the fee is fair and reasonable in light of the services to be provided. This fee proposal shall include the proposed costs to provide the services desired. FEASIBILITY STUDY OF POLICE SERVICES TASK DESCRIPTION PARTNER(S) MANAGER(S) SUPERVISORY STAFF ADDITIONAL STAFF OTHER TOTAL HOURLY RATE $ $ $ $ $ N/A I. Meetings No. of Hours Cost by Area $ $ $ $ $ $ II. Review of Existing Operations and Management Including Field Tours No. of Hours Cost by Area $ $ $ $ $ $ III. Establish Organization Structure No. of Hours Cost by Area $ $ $ $ $ $ IV. Salaries and Benefits Survey No. of Hours Cost by Area $ $ $ $ $ $ V. Develop infrastructure/equipment cost estimate and financing plan No. of Hours Cost by Area $ $ $ $ $ $ VI. Prepare Final Draft JPA No. of Hours Cost by Area $ $ $ $ $ $ VII. Prepare Final JPA No. of Hours Cost by Area $ $ $ $ $ $ TOTAL No. of Hours Total Cost $ $ $ $ $ $ All inclusive lump sum fee for performing the entire feasibility study described within the Scope of Work, to include travel, per diem, and any other associated costs: $_________________________ Please include the cost for additional on-site meetings (if necessary), inclusive of travel costs and assume a two (2) hour meeting: $_________________________ per meeting