HomeMy WebLinkAboutCommunity Connect Statistical Report Fiscal Year 2011-12RIVERSIDE COUNTY
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Community IQ Connect
-'iscal Year 2011/12
Year End Statistical Report
Sponsored in Part by.•
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211: Connecting People In Need With Those Who Can Help
CALL COUNT
The number of calls taken by 211 Ria
E MN.:l' UMMM
MO
0111 MMINIl '' M
July 2011
7,321
August 2011
9,049
September 2011
7,963
October 2011
7,971
November 2011
7,867
December 2011
6,531
January 2012
6,798
February 2012
5,617
March 2012
6,490
April 2012
5,887
May 2012
6,439
June 2012
6,577
,erside County between 7/7/11- 6/30/12.
WEBSITE VISITS
Indicates the number of internet users visiting our website looking for help at
www. Conn ectRi verside. org \ 21 1.
®0M MITMEM
FY 2011 -2012 1 44,187
211 RESOURCE DATABASE
The number of Agencies and Programs listed and referred by 211 Riverside
County. �
990 1 3021
HOUSEHOLDS WITH CHILDREN SERVED
The percentage of callers with children in the household.
Page 2
FY 2006 -2007
39,038
FY 2007 -2008
59,679
FY 2008 -2009
63,923
FY 2009 -2010
76,911
FY 2010 -2011
80,180
FY 2011 -2012
84,510
WEBSITE VISITS
Indicates the number of internet users visiting our website looking for help at
www. Conn ectRi verside. org \ 21 1.
®0M MITMEM
FY 2011 -2012 1 44,187
211 RESOURCE DATABASE
The number of Agencies and Programs listed and referred by 211 Riverside
County. �
990 1 3021
HOUSEHOLDS WITH CHILDREN SERVED
The percentage of callers with children in the household.
Page 2
211: Connecting People In Need With Those Who Can Help
CALL COUNT BY CITY /UNINCORPORATED AREA
The call count, population, and percentage from each area placed to 211
Riverside County between 711111 - 6130112.
Aguanga
76
1,128
6.74%
Anza
116
3,014
3.85%
Banning
1,427
29,603
4.82%
Beaumont
932
36,877
2.53°%
Bermuda Dunes
48
7,282
0.66%
Blythe
151
20,817
0.73°%
Cabazon
157
2,535
6.19°%
Calimesa
162
7,879
2.06%
Canyon Lake
105
10,561
0.99°%
Cathedral City
1,097
51,200
2.14%
Cherry Valley
56
6,362
0.88°%
Coachella
346
40,704
0.85%
Corona
4,443
152,374
2.92°%
Desert Center
5
204
2.45%
Desert Hot Springs
1,755
25,938
6.77°%
Eastvale
42
53,668
0.08%
Hemet
6,629
78,657
8.43°%
Homeland
188
5,969
3.15°%
Idyllwild
55
3,574
1.54%
Indian Wells
22
4,958
0.44°%
Indio
1,414
76,036
1.86%
Jurupa Valley
2,980
46,952
6.35%
La Quinta
401
37,467
1.07°%
Lake Elsinore
2,614
51,821
5.04%
March AFB
63
Not Available
Not Available
Page 3
Mecca
79
8,577
0.92%
Menifee
919
77,519
1.19%
Mira Loma
2
21,930
0.01%
Moreno Valley
11,503
193,365
5.95%
Mountain Center
20
63
31.75°%
Murrieta
2,120
103,466
2.05%
Norco
354
27,063
1.31°%
Nuevo
168
6,447
2.61%
Oasis
1
6,890
0.01%
Palm Desert
910
48,445
1.88°%
Palm Springs
1,615
44,552
3.62°%
Perris
4,398
68,386
6.43%
Quail Valley
35
jNotAvailable
Not Available
Rancho Mirage
224
17,218
1.30°%
Riverside
15,512
303,871
5.10%
Romoland
82
1,684
4.87°%
San Jacinto
1,907
44,199
4.31%
Sun City
1,207
Not Available
Not Available
Temecula
1,973
100,097
1.97°%
Thermal
123
2,865
4.29%
Thousand Palms
143
7,715
1.85%
White Water
60
859
6.98%
Wildomar
594
32,176
1.85%
Winchester
298
2,534
11.76%
211: Connecting People In Need With Those Who Can Help
CALLER'S AGE
The percentage of callers age groups.
MOST REQUESTED NEEDS -TOP 20
A list of the caller's most requested needs in Riverside County.
20 -29
1
17.8%
30 -39
10.38%
17.4%
40 -49
-Housing/ Shelter
14.4%
50 -59
12.2%
60 -69
4
6.7%
70 -79
7.41%
2.4%
80 -89
Food Stamps
1.0%
90 -99
0.2%
MOST REQUESTED NEEDS -TOP 20
A list of the caller's most requested needs in Riverside County.
Page 4 TELL YOUR FAMILY, FRIENDS, AND NEIGHBORS ABOUT 2-1-1 !
1
Rent Payment/ Rental Deposit Assistance
10.38%
2
-Housing/ Shelter
9.14%
3
Utility Assistance
8.00%
4
Food
7.41%
5
Food Stamps
6.62%
6
Information Services
6.38%
7
Low Income/ Subsidized Rental Housing
5.25%
8
Outpatient Health Facilities
3.63%
9
Employment
3.50%
10
Educational Support Services
3.19%
11
Counseling
3.01%
12
Legal Assistance Modalities
3.01%
13
Individual and Family Support Services
2.89%
14
Homeless Prevention Rapid Rehousing - Rent Assistance
2.50%
15
Health Care Referrals/Specialized Treatment
2.20%
16
Health Supportive Services
1.86%
17
Transportation
1.45%
18
Clothing
1.29%
19
Substance Abuse Treatment Programs
1.17%
20
Public Assistance Programs
0.73%
Page 4 TELL YOUR FAMILY, FRIENDS, AND NEIGHBORS ABOUT 2-1-1 !